(ZK-098) - TELECOMS TRAINING SPECIALIST

Job title: telecoms trainer we are seeking a talented professional to fill the role of telecoms trainer. as a key member of our team, you will have the opportunity to work on high-profile digital transformations and contribute to our company's growth. key responsibilities: - deliver exceptional customer service through effective training programs on netcracker solutions. - create and update training courseware, including core and customized content. - participate in training needs analysis with clients to identify their requirements. - develop metrics to evaluate the effectiveness of training programs. - facilitate training evaluations at all levels. - document training processes and programs to ensure consistency. - travel to customer sites as needed to provide training. - customize training delivery based on customer requirements and culture. - provide internal product training as necessary. requirements: - experience in developing and delivering customer-facing training. - fluency in english and spanish. - experience in bss, oss, or telecommunications is preferred. - bonus skills include: - application development with java and javascript. - experience with relational databases (oracle preferred). - knowledge of application servers (websphere, weblogic). - familiarity with various operating systems (windows, unix). education: - bs/ba in technology or related fields. skills we value: - excellent communication and interpersonal skills. - strong analytical and problem-solving skills. - ability to work independently and as part of a team. we offer a dynamic work en...