Services/support | full time | job id: 22875 experienced why join us? as the world's leading vendor of cyber security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. at check point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. check point software technologies has been recognized by forbes as one of the world's best places to work four years in a row (2020-2023), ranking among the top 50 companies across the globe in the it category. check point has also been named to forbes' list of world's top female-friendly companies. if you want to make the world a safer place and join an award-winning company culture – you belong with us. key responsibilities please note that we are open to 100% remote. we are looking for a technical support engineer to join our email security team - avanan. do you have a passion for customer service and solving complex technological challenges with a proactive approach to constant improvement? then join our growing engineering support team to enable us to continue delivering our excellent customer experience. as a technical support engineer , you will be a core team member responsible for: track and triage customer support tickets interact with customers for analysis and resolution troubleshoot problems and identify solutions collaborate with our software engineers to help resolve problems maintain customer satisfacti...
On behalf of tipalti , sd solutions is looking for a talented customer experience manager to step onto a fintech unicorn rocketship! a customer experience manager (cxm) is a role that bridges the gap between a company's technical team and its clients. cxms typically work in the technology or software industry and are responsible for providing personalized support, guidance, and technical expertise to clients. their primary goal is to ensure that clients' technical needs are met and that they receive maximum value from the products or services they've purchased. responsibilities: client relationship management: cxms establish and maintain strong relationships with clients. they serve as the main point of contact for technical matters and act as a liaison between clients and the internal teams. technical expertise: cxms possess in-depth knowledge of the company's products, services, and technologies. they understand the technical aspects of the offerings and can effectively communicate and troubleshoot technical issues. needs assessment: cxms work closely with clients to understand their unique technical requirements and business goals. based on this understanding, they provide recommendations and solutions that align with the client's needs. customization and integration: depending on the client's needs, cxms may assist in customizing and integrating the company's products or services into the client's existing systems and workflows. issue resolution: when technical issues arise, cxms provide timely and effective troubleshooting support. they collaborate with internal teams ...
Full time | agileengine | colombiaposted on 01/29/2025job informationcity: bucaramangastate/province: santanderpostal code: 680011industry: it servicesjob descriptionagileengine is one of the inc. 5000 fastest-growing companies in the u.s. and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)what you will doplan and prioritize testing activities.write, design, and execute automated tests by creating scripts that run testing functions automatically.define, implement, and monitor testing processes for all phases of the testing cycle.maximize test coverage and identify automation opportunities for any needed features of the system.partner closely with engineering and product leads and collaborate on finding efficiencies and identifying areas of improvement.write documentation for automated processes including test plans, test procedures, and test cases.provide manual testing support for engineering initiatives when required.log and document bugs in the tracking system.represent qa in all forums and act as a focal point of contact for the testing team.assist in production issues/live site testing when needed.must havesexperience working with playwright.experience with manual testing.a deep understanding of ecommerce products, platforms, and technologies is required.exceptional communication, present...
Please see special instructions for more details. the finalist will be subject to a criminal background check and/or a motor vehicle report the search committee will not contact references without first verifying permission with the finalist . please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. the office of oneit provides highly reliable information technology infrastructure, tools and services to empower the university to achieve its academic, research, administrative and service goals. primary purpose of position this position provides both technical and functional development across all technologies associated with the university’s salesforce and marketing cloud platforms. this position engages with business stakeholders to gather/analyze requirements and maps them to solutions that leverage salesforce and marketing cloud’s software functionality; and to demonstrate salesforce and marketing cloud development capabilities to solve business problems and produce supporting documentation. summary of position responsibilities provides operational support, including administration of salesforce crm and marketing cloud systems, to ensure they are running and maintained in keeping with institutional standards and best practices. supports ongoing requests for enhancement and optimization, aligns and prioritizes development tasks with the needs of stakeholders. acts as a point of business process and technical expertise related to marketing cloud email and crm. provide guidance to the busines...
On behalf of tipalti , sd solutions is looking for a talented customer experience manager to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. a customer experience manager (cxm) is a role that bridges the gap between a company's technical team and its clients. cxms typically work in the technology or software industry and are responsible for providing personalized support, guidance, and technical expertise to clients. their primary goal is to ensure that clients' technical needs are met and that they receive maximum value from the products or services they've purchased. responsibilities: client relationship management: cxms establish and maintain strong relationships with clients. they serve as the main point of contact for technical matters and act as a liaison between clients and the internal teams technical expertise: cxms possess in-depth knowledge of the company's products, services, and technologies. they understand the technical aspects of the offerings and can effectively communicate and troubleshoot technical issues. needs assessment: cxms work closely with clients to understand their unique technical requirements and business goals. based on this understanding, they provide recommendations and solutions that align with the client's needs. customization and integration: depending on the client's needs, cxms may assist in customizing and integrating the company's products or services into the client's existing systems and workflows. issue resolut...
We are seeking a talented customer experience manager (cxm) to step into a fintech unicorn rocketship! a customer experience manager (cxm) is a role that bridges the gap between a company's technical team and its clients. cxms typically work in the technology or software industry and are responsible for providing personalized support, guidance, and technical expertise to clients. their primary goal is to ensure that clients' technical needs are met and that they receive maximum value from the products or services they've purchased. tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in israel in 2010, tipalti is a global business headquartered in the san francisco bay area (foster city) with off...
Services/support | full time | job id: 22875 experienced why join us? as the world’s leading vendor of cyber security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. at check point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. check point software technologies has been recognized by forbes as one of the world’s best places to work four years in a row (2020-2023), ranking among the top 50 companies across the globe in the it category. check point has also been named to forbes’ list of world’s top female-friendly companies. if you want to make the world a safer place and join an award-winning company culture – you belong with us. key responsibilities please note that we are open to 100% remote. we are looking for a technical support engineer to join our email security team - avanan. do you have a passion for customer service and solving complex technological challenges with a proactive approach to constant improvement? then join our growing engineering support team to enable us to continue delivering our excellent customer experience. as a technical support engineer , you will be a core team member responsible for: track and triage customer support tickets interact with customers for analysis and resolution troubleshoot problems and identify solutions collaborate with our software engineers to help resolve problems maintain customer satisfaction while a...
As a technical recruiter at maverc technologies, you will play a pivotal role in sourcing, attracting, and hiring top talent in the fields of cybersecurity, it, and software development. you will collaborate closely with hiring managers to understand their staffing needs and develop effective recruitment strategies that align with the company’s goals and values. with a commitment to fostering diversity and inclusion, you will ensure that our recruitment process is fair and effective. key responsibilities: design and implement overall recruiting strategy work with hiring managers to develop, update and publish job descriptions conduct high volume phone screens to assess availability, interest level, compensation and basic qualifications and refer qualified candidates to hiring managers. identify and recommend solutions to address challenges and/or opportunities to streamline and improve recruiting processes. prepare recruitment materials and post jobs to appropriate job boards, newspapers, colleges, etc. screen candidate resumes act as a point of contact and build influential candidate relationships during the selection process provide analytical and well documented recruiting reports to cyberpoint leadership support the aap annual development process qualifications: u.s. citizenship 5-7 years of relevant experience proven work experience as a recruiter for government contractor recruiting candidates with various clearance levels (secret, top secret, ts/sci + required polygraphs) solid ability to conduct introductory interviews with highly technical candidates (data scientis...
Full time | agileengine | colombia posted on 01/29/2025 job information city medellin state/province antioquia 050015 it services job description agileengine is one of the inc. 5000 fastest-growing companies in the u.s. and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! what you will do plan and prioritize testing activities. write, design, and execute automated tests by creating scripts that run testing functions automatically. define, implement & monitor testing processes for all phases of testing cycle. maximize test coverage and identify automation opportunities for any needed features of the system. partner closely with engineering and product leads and collaborate on finding efficiencies and identifying areas of improvement. write documentation for automated processes including test plans, test procedures, and test cases. provide manual testing support for engineering initiatives when required. log and document bugs in the tracking system. represent qa in all forums & act as focal point of contact for the testing team. assist in production issues/live site testing when needed. must haves experience working with playwright. experience with manual testing. deep understanding of ecommerce products, platforms and technologies is required. exceptional communication, presentation and interperso...
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