The cash & trade proc lead analyst is an intermediate level role responsible for ensuring the coordination of technological projects following the sdlc methodology. the overall objective is to serve as a technical authority and advise on directional ...
Company description epsilon is a global leader in outcome-based marketing. as a company at the forefront of marketing innovation, epsilon provides a unique blend of data, technology, and services, driving measurable results and business growth for it...
About citi: citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. as a bank with a brain and a soul, citi creates economic value that is systemically responsible and in our clients’ best interests. our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. we reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. we foster an environment where the best people want to work. we value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. if you are a problem solver who seeks passion in your work, come join us. we’ll enable growth and progress together. the ...
Overview: - the markets data steward would be required to develop an understanding of how areas collectively integrate within the sub-function (e.g products) as well as coordinate and contribute to the objectives of the markets function and overall citi business. - evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. - requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. - strong communication and diplomacy skills are required. - significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. responsibilities: - consult with end users to support defining, and/or integrating processes to align with the enterprise data governance roadmap and/or data risk and control framework and taxonomy. - data lineage execution including collection of interface and database details and uploading and maintenance for reuse and visualization. - provide technical knowledge to ensure efficient design, development, and implementation of complex projects. - review and evaluate work of others. - applies good understanding of concepts and procedures within own business analysis area to resolve issues. - monitor and report governance metrics including data governance adoption and maturity. - mo...
Overview: - the markets data steward would be required to develop an understanding of how areas collectively integrate within the sub-function (e.g products) as well as coordinate and contribute to the objectives of the markets function and overall citi business. - evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. - requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. - strong communication and diplomacy skills are required. - significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. responsibilities: - consult with end users to support defining, and/or integrating processes to align with the enterprise data governance roadmap and/or data risk and control framework and taxonomy. - data lineage execution including collection of interface and database details and uploading and maintenance for reuse and visualization. - provide technical knowledge to ensure efficient design, development, and implementation of complex projects. - review and evaluate work of others. - applies good understanding of concepts and procedures within own business analysis area to resolve issues. - monitor and report governance metrics including data governance adoption and maturity. - mo...
Biocatch is the leader in behavioral biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. biocatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease seamlessly co-exist. today, biocatch counts over 25 of the top 100 global banks as customers who use biocatch solutions to fight fraud, drive digital transformation, and accelerate business growth. biocatch’s client innovation board, an industry-led initiative including american express, barclays, citi ventures, and national australia bank, helps biocatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. with over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, biocatch continues to innovate to solve tomorrow’s problems. for more information, please visit www.biocatch.com. the latam revenue marketing coordinator at biocatch will focus on the development and execution of digital and field marketing programs in alignment with biocatch’s global account-based engagement (abe/abm) strategy for latin america. primary responsibilities include planning, launching, executing, and tracking digital marketing programs, including 1-to-1 and 1-to-few abm campaigns across various channels such as email, social media, paid media, and content syndication. the role also involves researching and executing virtual and in-person events, conducting account and per...
Clara is the leading spend management platform for companies in latin america. our end-to-end solution includes locally-issued corporate cards, bill pay, and our highly-rated software platform; already being used by thousands of the most successful companies across the region. clara is backed by top investors and strategics including accial capital, canary, citi ventures, coatue, dst global, general catalyst, goldman sachs, iconiq growth, kaszek, monashees, and notable capital, as well as prominent angel investors. we are looking for a customer success manager who will: develop a sustainable relationship with companies position clara as the most important spend management company be responsible for managing and prospecting new companies develop sell-in, sell-out, and portfolio analysis develop and execute sales and marketing plans with partners to drive the business act as the commercial contact with existing and new clients our requirements for this position are: 5+ years of proven experience working as kam/csm in a b2b model structured thinking and high focus on results english professional proficiency innovative mindset and receptive to changes experience in the financial, banking, or insurance sector is a plus experience in managing erp connections, financial budgeting, and models to engage in conversations at the cfo level ability to develop strong relationships at the c-level of enterprise companies to become a financial consultant the ideal candidate must be located in medellín, colombia we value: clarity - open and direct communication simplicity - pare things down ...
Colombia clara is the leading spend management platform for companies in latin america. our end-to-end solution includes locally-issued corporate cards, bill pay, and our highly-rated software platform; already being used by thousands of the most successful companies across the region. clara is backed by top investors and strategics including accial capital, canary, citi ventures, coatue, dst global, general catalyst, goldman sachs, iconiq growth, kaszek, monashees, and notable capital, as well as prominent angel investors. we are looking for an account executive specialist (enterprise accounts) that will: maintain and organize a large database of prospects and deals in the crm conduct thorough research on target enterprise accounts to prioritize account-based outreach and develop tailored engagement strategies. identify local best practices and replicate them where possible to continuously improve processes and results within the team capacity to build a monthly forecast per segment and to have a pipeline always updated having total control of kpis such as dsla, # meetings per week, # of activities per deal, bant methodology to qualify deals. act as an internal project manager with other departments to make sales happen: legal, finance, control desk, product exceed weekly, monthly and quarterly goals for 3 main indicators: tpv, credit line amount and new customers qualifications: at least 5 years of professional experience in sales proven work experience as a customer acquisition for inbound sales (high volume of deals) or outbound sales (prospection from scratch) hands-on...
Long description: ¿te apasiona el mundo de los seguros? ¿te gusta trabajar en ambientes dinámicos y retadores?, si tu respuesta es sí, te comentamos que estamos buscando un: analista contable y de pagos reto recurso compartido por las gerencias de tesorería y contabilidad con responsabilidades específicas designadas por cada área. esta solicitud se realiza porque paola jimenez pasa a formar parte del equipo de contabilidad asumiendo 100% responsabilidades contables; por lo que es necesaria el reemplazo de este puesto. responsabilidades: conciliaciones bancarias análisis y conciliaciones de cuentas contables (parte técnica y administrativa) seguimiento y respuesta a pqr’s registros contables dentro del proceso contable. causación de facturas de proveedores. entrega de extractos bancarios procesar pagos rechazos asistir temas de tarjetas de crédito, matricula de cuentas /macro consolidación tarjetas citi ( detalle impuestos gastos ranquicias) cargue de pagos (proveedores, comisiones, siniestros insis) atención pqr tesorería, contabilización gastos bancarios/traslado de bancos recepción pagarés conocimientos y habilidades conocimientos contables experiência en el proceso de cierre contable y reporte a los entes reguladores habilidad para trabajar en equipo. excelente disposición para atención al cliente interno y externo. conocimientos en área de tesorería contaduría pública (mínimo estudiante de contaduría 7 semestre). gestionar y atender las solicitudes de información por parte de las demás áreas de la compañía y de terceros. por qué elegir zurich ...
Overview: the markets data steward would be required to develop an understanding of how areas collectively integrate within the sub-function (e.g products) as well as coordinate and contribute to the objectives of the markets function and overall citi business. evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. strong communication and diplomacy skills are required. significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. responsibilities: consult with end users to support defining, and/or integrating processes to align with the enterprise data governance roadmap and/or data risk and control framework and taxonomy. data lineage execution including collection of interface and database details and uploading and maintenance for reuse and visualization. provide technical knowledge to ensure efficient design, development, and implementation of complex projects. review and evaluate work of others. applies good understanding of concepts and procedures within own business analysis area to resolve issues. monitor and report governance metrics including data governance adoption and maturity. monitor alignmen...
C&s; está buscando un desarrollador java ssr con al menos 3 años de experiencia en java o superior para importante entidad bancaria. se requiere un sólido conocimiento en la tecnología y ser graduado o estudiante avanzado en ingeniería en sistemas con inglés básico. poseer una actitud de compromiso / responsable, resolutivo, disposición a aprender y trabajo en equipo. posición remota. skills técnicos (must have) 3 años de experiencia en java o superior conocimiento jsf conocimiento springboot, spring, jpa, sql o cualquier motor de bd manejo ide intellij o eclipse experiencia técnica front (javascript, html, css, primefaces, etc.) experiencia técnica backend (servicios rest, apis, etc.) nice to have conocimiento react o angular si no tiene conocimiento en jsf conocimiento cloud o ems (citi) (docker, kubernetes, aws, etc.) experiencia udeploy, teamcity, tekton o harness experiencia en scripting (.bash, .shell o .ps1) se ofrece un entorno de trabajo estimulante y desafiante, donde el candidato podrá desarrollar sus habilidades y crecer profesionalmente. se brindará la oportunidad de trabajar en proyectos variados y complejos, en un equipo altamente calificado y colaborativo. si estás buscando un desafío profesional y crees que tienes las habilidades y la experiencia que estamos buscando, te invitamos a postularte a esta interesante oportunidad. c&s; se compromete a ofrecer un ambiente de trabajo inclusivo y respetuoso, donde todos se sientan valorados y apreciados. ¡esperamos tu postulación! j-18808-ljbffr...
Inbound sales development representative colombia clara is the leading spend management platform for companies in latin america. our end-to-end solution includes locally-issued corporate cards, bill pay, and our highly-rated software platform; already being used by thousands of the most successful companies across the region. clara is backed by top investors and strategics including accial capital, canary, citi ventures, coatue, dst global, general catalyst, goldman sachs, iconiq growth, kaszek, monashees, and notable capital. responsibilities serve, qualify and close opportunities from inbound leads that come from digital platforms, marketing campaigns, calls or direct requests. negotiate basic terms with small and medium-sized clients and close the largest number of them. manage a massive portfolio of accounts and be able to prioritize the largest companies. reach out to potential customers in bulk through crm email sequences, whatsapp campaigns and cold calling. utilizing crm tools for effective lead management (reports, sequences, templates). collaborating with the rest of the sales team for cohesive efforts. technical skills english intermediate required (at least). proficiency in crm systems for effective lead management (hubspot is desirable). expertise in lead management and nurturing through campaigns and massive automations. ability to generate and analyze sales reports for informed decision-making. 2 years of experience in sales as sdr or sales associate. we value clarity - open and direct communication. simplicity - pare things down to the essential. ownership -...
Recibir, analizar y procesar en el sistema requerido las transacciones de markets para los países de latam, asegurando el cumplimiento de los acuerdos (accuracy y timeliness) suscritos en los documentos **adr** **(additional documentation requirement)**, todo lo anterior a través de procesos que garanticen que la información cumpla los procedimientos internos, las políticas corporativas, regulación, procedimientos globales, regionales y locales requeridos para el correcto procesamiento de las transacciones. - realizar la validación de fondos manual en los sistemas que establecen los procedimientos internos previo al cumplimiento de una transacción cuando dicha validación no es realizada directamente por el sistema de procesamiento y dejar la debida evidencia de su revisión en los sistemas de procesamiento. - garantizar que el proceso **manual processing payment** (mpp) previo a que las instrucciones lleguen al csc hayan sido completados a fin de prevenir posibles fraudes, riesgos operativos, legales y reputacionales. - asegurar la aplicación de la política de **sanction screening** realizando la revisión y descarte de las posibles coincidencias o coincidencias exactas bajo control maker/checker de todos las personas naturales o jurídicas involucrados en la transacción. de existir una posible coincidencia o coincidencia exacta en las validaciones se haya realizado el debido escalamiento al país, descarte y aprobación del mismo para dar continuidad con la transacción. de la misma manera garantizar que la documentación de todas las validaciones haya quedado debidamente docu...
Este programa es la oportunidad que estas buscando para reactivar tu carrera profesional, bajo un programa de incorporación que te ayudara hacer la transición de regreso a la vida laboral de una manera más atractiva, ofreciéndote una carrera dentro de una de las mejores instituciones financieras del mundo, en la que podrás aportar y crecer profesionalmente. en nuestro programa estarás acompañado durante esta transición con una serie de iniciativas y entrenamientos que te pondrán a la vanguardia, así mismo con un equipo humano que te ayudara a vincularte al mundo organizacional de una manera amigable y exitosa. estamos buscando personas apasionadas por la tecnología, innovadoras, inquietas por aprender, con deseo de crecer y tener experiência internacional, que quieran hacer parte de nuestros equipos de tecnología, soportando procesos no solo para colombia si no diferentes países de latinoamerica, lo que les dará experiência y trayectoria internacional. el rol principal es servir de enlace entre los usuarios de los negocios y el equipo de tecnología, para intercambiar información de manera concisa, lógica y comprensible con el equipo de tecnología. **responsabilidades**: - formular y definir el alcance y los objetivos del proyecto y proporcionar asesoramiento a los negocios. - analizar las necesidades de los clientes, documentar los requisitos y la nueva tecnología, y derivar casos de prueba. - identificar el riesgo y considerar las implicaciones comerciales de la aplicación de tecnología al entorno comercial actual. - resolver problemas traduciendo los requisitos del...
El analista de servicio al cliente 1 es un puesto de nível inicial responsable de asistir en actividades relacionadas con el cliente y de ofrecer soluciones basadas en coordinación con el equipo de servicio al cliente. el objetivo general de esta función es resolver problemas de clientes externos y proporcionar soporte constante al cliente. **responsabilidades**: - ser el único punto de contacto para socios internos y clientes externos, e interactuar con equipos clave para identificar y resolver problemas. - garantizar que se respondan las consultas de clientes de manera oportuna y eficiente, y mantener el cumplimiento de las normas departamentales. - realizar los análisis necesarios para tratar las necesidades del cliente. - comunicar resoluciones a los clientes. - evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia **calificaciones**: - preferencia de experiência previa relevante. - experiência en servicio al cliente. - habilidades comprobadas de investigación, gestión de riesgo y análisis. - capacidad demostrada para presentar conceptos e influir/liderar el cambio. - demostrar de manera constante una comunicación...
El gerente de servicios para fondos es una función profesional de un empleado experimentado. aplica profundos conocimientos sobre la disciplina al contribuir con el desarrollo de nuevas técnicas y la mejora de los procesos y el flujo de trabajo para el área o función. integra la experiência en la materia y la industria dentro de un área definida. requiere una comprensión profunda del modo en el que las áreas se integran de manera conjunta en la su función, y también coordinan y contribuyen a los objetivos de la función y del negocio en general. evalúa temas variables y moderadamente complejos con impacto potencial considerable, donde el desarrollo de un enfoque/toma de medidas implica evaluar diversas alternativas y equilibrar situaciones potencialmente contradictorias utilizando diversas fuentes de información. requiere buenas habilidades analíticas para filtrar, priorizar y validar material potencialmente complejo y dinámico de múltiples fuentes. se requieren sólidas habilidades comunicativas y diplomáticas. generalmente asume un rol informal/formal de liderazgo dentro de los equipos. genera un impacto significativo al influir en las decisiones mediante el asesoramiento o facilitando servicios a otras personas en el área de especialización. **responsabilidades**: - gestionas las actividades del cierre de los portafolios valorados. - asegurar la aplicación de la normatividad aplicable en temas de valoración y contabilización de inversiones. - apoya el trabajo del día a día del equipo. - revisar y examinar los controles clave para el proceso contable dentro del proceso...
El analista de títulos valores y derivados 1 es un puesto de nível inicial responsable de procesar pedidos y transacciones que se originan en las oficinas de comercio y las oficinas de las sucursales, en coordinación con el equipo de operaciones y servicios de transacciones. el objetivo general de este puesto es asistir en la autorización, liquidación e investigación de las transacciones con títulos valores y derivados de los clientes. **responsabilidades**: - realizar verificaciones de operaciones para garantizar la precisión de las solicitudes de reservas. - generar y combinar las confirmaciones de operaciones de acuerdo con las plantillas de la asociación internacional de swaps y derivados (international swaps and derivatives association, isda). - completar tareas de liquidación y reevaluaciones diarias de las tasas con precisión y a tiempo. - coordinar los problemas en el procesamiento de transacciones con el departamento adecuado y colaborar en las soluciones. - realizar controles reglamentarios, conciliaciones de cuenta y actividades de retención de registros de acuerdo con las políticas establecidas. - preparar y presentar informes periódicos reglamentarios internos y externos. - participar en el libro mayor (general ledger, gl) periódico comprobando los ejercicios de acuerdo con las instrucciones. - evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglame...
Inbound sales development representative colombia clara is the leading spend management platform for companies in latin america. our end-to-end solution includes locally-issued corporate cards, bill pay, and our highly-rated software platform; already being used by thousands of the most successful companies across the region. clara is backed by top investors and strategics including accial capital, canary, citi ventures, coatue, dst global, general catalyst, goldman sachs, iconiq growth, kaszek, monashees, and notable capital. responsibilities - serve, qualify and close opportunities from inbound leads that come from digital platforms, marketing campaigns, calls or direct requests. - negotiate basic terms with small and medium-sized clients and close the largest number of them. - manage a massive portfolio of accounts and be able to prioritize the largest companies. - reach out to potential customers in bulk through crm email sequences, whatsapp campaigns and cold calling. - utilizing crm tools for effective lead management (reports, sequences, templates). - collaborating with the rest of the sales team for cohesive efforts. technical skills - english intermediate required (at least). - proficiency in crm systems for effective lead management (hubspot is desirable). - expertise in lead management and nurturing through campaigns and massive automations. - ability to generate and analyze sales reports for informed decision-making. - 2 years of experience in sales as sdr or sales associate. we value - clarity - open and direct communication. - simpl...
The senior auditor is an intermediate level role responsible for performing moderately complex audits and assessments of citi’s risk and control environments in coordination with the audit team. the overall objective is to utilize in-depth subject matter expertise to contribute to the development of new techniques / processes for the area or function and help citi reach business goals. this position will have responsibility for audit delivery covering treasury and trade solutions (tts) businesses primarily in the andean sub-region, but also within the whole latin america region. the core tts businesses within latin america are related to wholesale transactional products and services, including local and international cash management (payments, receivables and accounting services); as well as trade finance; supplier finance and trade services. responsibilities: - perform moderately complex audits including drafting audit reports, presenting issues to the business, and discussing practical solutions - draft audit reports and present issues to the business while discussing practical cross-functional solutions - complete assigned audits within budgeted timeframes, and budgeted costs - monitor, assess, and recommend solutions to emerging risks - contribute to the development of audit processes improvements, including the development of automated routines - apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope - develop effective line management relationships to ensure strong understanding of the business - has th...
Overview: - the markets data steward would be required to develop an understanding of how areas collectively integrate within the sub-function (e.g products) as well as coordinate and contribute to the objectives of the markets function and overall citi business. - evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. - requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. - strong communication and diplomacy skills are required. - significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. responsibilities: - consult with end users to support defining, and/or integrating processes to align with the enterprise data governance roadmap and/or data risk and control framework and taxonomy. - data lineage execution including collection of interface and database details and uploading and maintenance for reuse and visualization. - provide technical knowledge to ensure efficient design, development, and implementation of complex projects. - review and evaluate work of others. - applies good understanding of concepts and procedures within own business analysis area to resolve issues. - monitor and report governance metrics including data governance adoption and maturity. - mo...
Citi treasury and trade solutions (tts) offers theindustry's most comprehensive suite of treasury and trade solutionsincluding cash management, payments, receivables, liquiditymanagement and investment services, working capital solutions,commercial card programs, trade finance and services. with a fullrange of digital and mobile enabled platforms, tools and analytics,citi treasury and trade solutions continues to lead the way indelivering innovative and tailored solutions to its clients. withthe most diverse array of products and the broadest global reach ofany financial firm in the world, there is no bank better equippedto meet your corporation's evolving global needs. leveraging itsunparalleled global network of 22,000 employees across nearly 100countries, citi's treasury and trade solutions meets the complexneeds of the world's leading organizations with a breadth ofservices, solutions and global expertise that is unmatched in theindustry. this role will lead the citiservice commercial cardsdesignated and core service team in latam, overseeing servicedelivery for 8 large markets with footprint across colombia,mexico, argentina, brazil and united states. the ideal candidatewill be a transformational leader with a strong background inlarge-scale project implementation and a passion for deliveringexceptional client experiences, trusted relationship with ourcustomers through “client centricity" culture and innovation viadigital solutions. the objective is to be the industry leader in customer satisfaction through consistent and innovative delivery ofbest-in-class servi...
Este programa es la oportunidad que estas buscando para reactivar tu carrera profesional, bajo un programa de incorporación que te ayudara hacer la transición de regreso a la vida laboral de una manera más atractiva, ofreciéndote una carrera dentro de una de las mejores instituciones financieras del mundo, en la que podrás aportar y crecer profesionalmente. en nuestro programa estarás acompañado durante esta transición con una serie de iniciativas y entrenamientos que te pondrán a la vanguardia, así mismo con un equipo humano que te ayudara a vincularte al mundo organizacional de una manera amigable y exitosa. estamos buscando personas apasionadas por la tecnología, innovadoras, inquietas por aprender, con deseo de crecer y tener experiência internacional, que quieran hacer parte de nuestros equipos de tecnología, soportando procesos no solo para colombia si no diferentes países de latinoamerica, lo que les dará experiência y trayectoria internacional. el rol principal es servir de enlace entre los usuarios de los negocios y el equipo de tecnología, para intercambiar información de manera concisa, lógica y comprensible con el equipo de tecnología. **responsabilidades**: - formular y definir el alcance y los objetivos del proyecto y proporcionar asesoramiento a los negocios. - analizar las necesidades de los clientes, documentar los requisitos y la nueva tecnología, y derivar casos de prueba. - identificar el riesgo y considerar las implicaciones comerciales de la aplicación de tecnología al entorno comercial actual. - resolver problemas traduciendo los requisitos de...
The risk hub analyst is a developing professional role. applies analytical thinking and knowledge of data analysis tools and methodologies. requires attention to detail when making judgments and recommendations based on the analysis of factual information. typically deals with variable issues with potentially broader business impact. applies professional judgment when interpreting data and results. breaks down information in a systematic and communicable manner. developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. moderate but direct impact through close contact with the businesses' core activities. quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. about the team this is an exciting opportunity to be part of a growing team in citi's services business. the team supports services mca across multiple assessment units/global assessment units. among other services, the team reporting to this role delivers centralized monitoring / testing of controls' performance as well as guidance, reporting, and enhancement of controls design, operational effectiveness monitoring and testing design, and related activities to business partners.?? the role reports to the risk hub lead based in bogota. this position will be at the analyst (c11) level. there is a lot of interest and buy-in to the success of this team across services, so the potential for growth in this team and the subsequent opportunities for career development are excellent.?? about the r...
El analista de servicio al cliente 1 es un puesto de nível inicial responsable de asistir en actividades relacionadas con el cliente y de ofrecer soluciones basadas en coordinación con el equipo de servicio al cliente. el objetivo general de esta función es resolver problemas de clientes externos y proporcionar soporte constante al cliente. **responsabilidades**: - ser el único punto de contacto para socios internos y clientes externos, e interactuar con equipos clave para identificar y resolver problemas. - garantizar que se respondan las consultas de clientes de manera oportuna y eficiente, y mantener el cumplimiento de las normas departamentales. - realizar los análisis necesarios para tratar las necesidades del cliente. - comunicar resoluciones a los clientes. - evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia **calificaciones**: - preferencia de experiência previa relevante. - experiência en servicio al cliente. - habilidades comprobadas de investigación, gestión de riesgo y análisis. - capacidad demostrada para presentar conceptos e influir/liderar el cambio. - demostrar de manera constante una comunicació...
**renta variable y renta fija** 1. recepcion y verificacion de instrucciones para el cumplimiento de acciones en cds. 2. revision de las ordenes en el aplicativo back-office de la bvc con las instrucciones del cliente. 3. verificacion fondos para compra de titulos. 4. verificacion de titulos para venta de los mismos. 5. realizar el ingreso o verificar el cumplimiento de las operaciones de compra y venta en los depositos deceval y dcv. 6. realizar la gestion de cumplimiento de las operaciones de liquidez realizadas por las carteras, ttvs, simultaneas y repos por bvc 7. ingresar el cumplimiento de la aceptacion de delegacion de repos overnight o intradia en el aplicativo w-sebra del banco de la republica. 8. contactar a clientes en caso de inconvenientes. 9. contactar a los proveedores de infraestructura por inconvenientes durante el cumplimiento. 10. hacer la verificacion y la gestion de cumplimiento de operaciones en el aplicativo back-office de la bvc. 11. hacer la verificacion y la gestion de cumplimiento de operaciones en el aplicativo crcc. 12. hacer la verificacion y la gestion de cumplimiento de operaciones en el aplicativo sag. 13. realizar flujo de caja para cada uno de los administradores. 14. realizar arqueo de cash contra la plataforma cud. 15. mantener la provision diaria de pago de comisiones a la bvc segun la operativa del dia. 16. gestionar en el aplicativo bvc el desmarque de las operaciones de liquidez del dia siguiente. 17. velar por el extricto cumplimiento del numeral 4.8 de la circular 015 de la sfc sobre el control de ...
Review and disposition of alerts generated through the screening of transactions and customers against the sanctions list issued by the regulators. the position has decision-making over escalation/closure of cases. serves as an operations analyst for csc cash operations for latam responsible for enforcing internal strategies, policies, procedures, processes related to monitoring and escalation of sanctions alerts and regulatory requirements that citi must comply with. the position must also assess related sanctions risk exposure, self-manage the quality of sanctions control processes and enforcing that all processes/geographies comply with global standards and ensure those sanctions risks are properly managed and mitigated in order to protect the franchise. in addition, provides support for the collation of potential breaches of sanctions from across the firm and work with contacts in the business and compliance to ensure consistent and effective application and implementation of, and controls to evidence adherence to, relevant sanctions related global standards, policies and procedures. responsibilities: analyzing alerts customers/transactions with sanction screening list during the account opening, before a transaction is processed or received and/or during account maintenance. report unusual client activities that might be related to sanctioned individuals, money laundering or terrorist financing. conducting searches and recording evidence from internal systems, the internet, commercial databases and enquiry with business or compliance contacts within the organizatio...
El gerente de servicios para fondos es una función profesional de un empleado experimentado. aplica profundos conocimientos sobre la disciplina al contribuir con el desarrollo de nuevas técnicas y la mejora de los procesos y el flujo de trabajo para el área o función. integra la experiência en la materia y la industria dentro de un área definida. requiere una comprensión profunda del modo en el que las áreas se integran de manera conjunta en la su función, y también coordinan y contribuyen a los objetivos de la función y del negocio en general. evalúa temas variables y moderadamente complejos con impacto potencial considerable, donde el desarrollo de un enfoque/toma de medidas implica evaluar diversas alternativas y equilibrar situaciones potencialmente contradictorias utilizando diversas fuentes de información. requiere buenas habilidades analíticas para filtrar, priorizar y validar material potencialmente complejo y dinámico de múltiples fuentes. se requieren sólidas habilidades comunicativas y diplomáticas. generalmente asume un rol informal/formal de liderazgo dentro de los equipos. genera un impacto significativo al influir en las decisiones mediante el asesoramiento o facilitando servicios a otras personas en el área de especialización. **responsabilidades**: - gestionas las actividades del cierre de los portafolios valorados. - asegurar la aplicación de la normatividad aplicable en temas de valoración y contabilización de inversiones. - apoya el trabajo del día a día del equipo. - revisar y examinar los controles clave para el proceso contable dentro del...
Colombia clara is the leading spend management platform for companies in latin america. our end-to-end solution includes locally-issued corporate cards, bill pay, and our highly-rated software platform; already being used by thousands of the most suc...
Clara is the leading spend management platform for companies in latin america. our end-to-end solution includes locally-issued corporate cards, bill pay, and our highly-rated software platform; already being used by thousands of the most successful c...
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