Bogotá, bogotá d.c., co, 111611 **description**: **¿quÉ requerimos de tu talento?**- mayor de 18 años y diploma de bachiller. - actitud profesional positiva y etiqueta telefónica. disponibilidad de lunes a viernes con dos días de descanso a la semana, en horario diurno, comprendido entre las 6:00 y las 18:00. se trabajan los días festivos. debe vivir en colombia, preferiblemente en bogotá. recomendamos manejar herramientas ofimáticas con velocidad y precisión. - tener buena redacción, ortografía y puntuación. **responsabilidades**: - debe entregar un servicio de atención a clientes, en forma oportuna y efectiva, en eventos adversos, en español, a través de los medios de comunicación suministrados por la compañía y/o el cliente, entre los que se encuentran, entre otras: telefonía, correo electrónico, video conferencias, etc., de acuerdo con estándares de calidad establecidos por la compañía. - atender de manera óptima el 100% de los registros (llamadas, correos electrónicos, video conferencias, etc.), tanto entrantes como salientes de la compañía, asegurando el cumplimiento de los níveles de satisfacción del cliente. - todas las demás funciones que el cargo requiera, por ejemplo, revisar y entregar casos de seguimiento que recibimos en la línea y de portales externos. **beneficios y ventajas**: - **salario total de hasta $1'856,250, entre el que se incluye salario básico y un salario variable de hasta el 25% según cumplimiento de indicadores. el salario fijo básico mensual es de $1'485.000.**: - entorno de trabajo amable. - oportunidad de desarrollo profes...
**analista de calidad y formaciÓn en portuguÉs** **¿quÉ requerimos de tu talento?** - dominio de portugués avanzado. - dominio de excel básico. - técnico o tecnólogo concluido o mínimo 4 semestre de una carrera universitaria. - mínimo un año de experiência en formación o calidad en un contact center. - actitud profesional positiva. - debe vivir en colombia, preferiblemente en bogotá. - tener buena redacción, ortografía y puntuación. **responsabilidades**: - detectar problemas en cuanto a calidad de atención, información, cumplimento de procedimientos y, en general, temas operativos, a través de monitoreos, para implementar planes de acción de forma continua, enfocados a mejorar los hallazgos detectados. - determinar las necesidades y desarrollar las actividades de capacitación para garantizar los estándares de calidad definidos, el cumplimiento de los requerimientos del cliente y la adecuada gestión de los usuarios finales, desarrollando las habilidades y las competencias de los agentes. - velar por la calidad de la campaña, propendiendo por mantener los indicadores acordados con el cliente y esperados por la compañía, con un plan de formación adecuado para el excelente desempeño de los agentes. - realizar informes de la gestión realizada en las áreas de calidad y formación, así como de la evolución de los agentes, actividades propuestas, cobertura e impacto. **beneficios y ventajas**: - ** salario total de hasta $2,750,000, entre el que se incluye salario básico y un salario variable de hasta el 25% según cumplimiento de indicadores. el salario fijo mensual ...
Company description talan is an international advisory group on innovation and transformation through technology, with 5000 employees and a turnover of 600m€. we offer our customers a continuum of services to support each key stage of their organization's transformation, including: - consulting in management and innovation: supporting business, managerial, cultural, and technological transformations. - data & technology to implement major transformation projects. - cloud & application services to build or integrate software solutions. - service centers of excellence to support these initiatives through technology, innovation, agility, sustainability of skills, and cost optimization. talan accelerates its clients' transformation through innovation and technology. by understanding their challenges, we enable them to be more efficient and resilient. we believe that only a human-oriented approach to technology will make the new digital age an era of progress for all. together, let's commit! job description we are seeking a talented sre engineer & security software administrator to manage and enhance our client's in-house security solutions, including oauth 2.0, token services, and public key manager. this role is based in our malaga office and offers an exciting opportunity to work with a global division serving complex and sophisticated corporate and institutional clients. join us in fostering a proactive risk culture and promoting equal opportunities for all. daily responsibilities include: - administration and maintenance of security solutions. - desi...
Bogotá, bogotá d.c., co, 111611 description: nos encontramos en la busqueda de un agente de servicio al cliente en español, temporal por 6 meses, que se encargará de las llamadas de servicio entrantes de los consumidores finales que necesitan ayuda con eventos adversos. esta posición es 100% de tiempo completo que ofrece capacitación remunerada. buscamos candidatos con una personalidad positiva, con el deseo de comprender las preocupaciones e inquietudes y presentar las soluciones a cada usuario. ¿estás interesado? ¡aplica hoy mismo! correo electrónico: recruitingcol@continuumgbl.com ¿quÉ requerimos de tu talento?• mayor de 18 años y diploma de bachiller. - actitud profesional positiva y etiqueta telefónica. disponibilidad de lunes a viernes con dos días de descanso a la semana, en horario diurno, comprendido entre las 6:00 y las 18:00. se trabajan los días festivos. debe vivir en colombia, preferiblemente en bogotá. recomendamos manejar herramientas ofimáticas con velocidad y precisión. - tener buena redacción, ortografía y puntuación. responsabilidades: • debe entregar un servicio de atención a clientes, en forma oportuna y efectiva, en eventos adversos, en español, a través de los medios de comunicación suministrados por la compañía y/o el cliente, entre los que se encuentran, entre otras: telefonía, correo electrónico, video conferencias, etc., de acuerdo con estándares de calidad establecidos por la compañía. • atender de manera óptima el 100% de los registros (llamadas, correos electrónicos, video conferencias, etc.), tanto entrantes como salientes de la c...
About the job our team: sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. from prevention to treatment, sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. as a company with a global vision of drug development and a highly regarded corporate culture, sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of artificial intelligence (ai) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. the global m&s services acts as a cornerstone to this effort. our team is responsible for delivering and supporting global m&s teams by acting as a crucial link between our r&d and manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. main responsibilities: execute administration and governance related tasks:identify opportunities for format improvement: format monitoring for alignment with local strategyidentify opportunities for process improvement: interaction with local doc governance team, and support to doc strategiesunderstand the applicability of the documents and stakeholders, challenge the stakeholders, review stakeholder list & manage list for review and distribution with a f...
**_talent pool: regional quality documentation analyst_** + _location: bogota_ + _job type: permanent_ **about the job** **our team:** sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. from prevention to treatment, sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. as a company with a global vision of drug development and a highly regarded corporate culture, sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of artificial intelligence (ai) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. the global m&s; services acts as a cornerstone to this effort. our team is responsible for delivering and supporting global m&s; teams by acting as a crucial link between our r&d; and manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. **main responsibilities:** + execute administration and governance related tasks: + identify opportunities for format improvement: format monitoring for alignment with local strategy + identify opportunities for process improvement: interaction with local doc governance team, and support to doc strategies + understan...
Nos encontramos en la busqueda de un agente de servicio al cliente en español, temporal por 6 meses, que se encargará de las llamadas de servicio entrantes de los consumidores finales que necesitan ayuda con eventos adversos. esta posición es 100% de tiempo completo que ofrece capacitación remunerada. buscamos candidatos con una personalidad positiva, con el deseo de comprender las preocupaciones e inquietudes y presentar las soluciones a cada usuario. ¿estás interesado? ¡aplica hoy mismo! correo electrónico recruitingcol@continuumgbl.com ¿quÉ requerimos de tu talento? • mayor de 18 años y diploma de bachiller. ◦ actitud profesional positiva y etiqueta telefónica. ◦ disponibilidad de lunes a viernes con dos días de descanso a la semana, en horario diurno, comprendido entre las 6:00 y las 18:00. se trabajan los días festivos. ◦ debe vivir en colombia, preferiblemente en bogotá. ◦ recomendamos manejar herramientas ofimáticas con velocidad y precisión. ◦ tener buena redacción, ortografía y puntuación. responsabilidades: • debe entregar un servicio de atención a clientes, en forma oportuna y efectiva, en eventos adversos, en español, a través de los medios de comunicación suministrados por la compañía y/o el cliente, entre los que se encuentran, entre otras: telefonía, correo electrónico, video conferencias, etc., de acuerdo con estándares de calidad establecidos por la compañía. • atender de manera óptima el 100% de los registros (llamadas, correos electrónicos, video conferencias, etc.), tanto entrantes como salientes de la compañía, asegurando el cumplimiento de los niv...
**_talent pool: regional quality documentation analyst_** + _location: bogota_ + _job type: permanent_ **about the job** **our team:** sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. from prevention to treatment, sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. as a company with a global vision of drug development and a highly regarded corporate culture, sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of artificial intelligence (ai) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. the global m&s; services acts as a cornerstone to this effort. our team is responsible for delivering and supporting global m&s; teams by acting as a crucial link between our r&d; and manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. **main responsibilities:** + execute administration and governance related tasks: + identify opportunities for format improvement: format monitoring for alignment with local strategy + identify opportunities for process improvement: interaction with local doc governance team, and support to doc strategies + understan...
Company description talan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600m€. we offer our customers a continuum of services to support you at each key stage of your organization's transformation, with 4 main activities: consulting in management and innovation: supporting business, managerial, cultural, and technological transformations. data & technology to implement major transformation projects. cloud & application services to build or integrate software solutions. service centers of excellence to support the latter through technology, innovation, agility, sustainability of skills and cost optimization. talan accelerates its clients' transformation through innovation and technology. by understanding their challenges, with our support, innovation, technology and data, we enable them to be more efficient and resilient. we believe that only a human-oriented practice of technology will make the new digital age an era of progress for all. together let's commit! job description we are looking for a talented sre engineer & security software administrator to manage and enhance our client's in-house security solutions, including oauth 2.0, token services, and public key manager. this role is based in our malaga office and offers an exciting opportunity to work with a global division dedicated to serving complex and sophisticated corporate and institutional clients. join us in contributing to a proactive risk culture and advancing equal opportunities for all. how would be your day to day? you will ...
Talan bogota, d.c., capital district, colombia backend engineer for business telemetry 6 days ago be among the first 25 applicants talan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600m€. we offer our customers a continuum of services to support you at each key stage of your organization's transformation, with 4 main activities: consulting in management and innovation: supporting business, managerial, cultural, and technological transformations. data & technology to implement major transformation projects. cloud & application services to build or integrate software solutions. service centers of excellence to support the latter through technology, innovation, agility, sustainability of skills and cost optimization. talan accelerates its clients' transformation through innovation and technology. by understanding their challenges, with our support, innovation, technology and data, we enable them to be more efficient and resilient. job description what will you be doing? for one of our clients, the biggest bank in spain, we are looking for a backend engineer to join the client's team that is working on a real-time event processing platform. your job will be to provide an event framework with architecture based on kafka and kafka streams to process streaming data, allowing the bank a global view in real time and triggering automations or alerts if necessary. main tasks: development of applications and components. development and deployment of services. unit testing. debugging and bug fixing. conti...
Talan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600m€. we offer our customers a continuum of services to support you at each key stage of your organization's transformation, with 4 main activities: consulting in management and innovation: supporting business, managerial, cultural, and technological transformations. data & technology to implement major transformation projects. cloud & application services to build or integrate software solutions. service centers of excellence to support the latter through technology, innovation, agility, sustainability of skills and cost optimization. talan accelerates its clients' transformation through innovation and technology. by understanding their challenges, with our support, innovation, technology, and data, we enable them to be more efficient and resilient. we believe that only a human-oriented practice of technology will make the new digital age an era of progress for all. together let's commit! job description what will you be doing? for one of our clients, the biggest bank in spain, we are looking for a back engineer to join the client's team that is working on a real-time event processing platform. your job will be to provide an event framework with architecture based on kafka and kafka streams to process streaming data, allowing the bank a global view in real time and triggering automations or alerts if necessary. these will be your main tasks: development of applications and components. development and deployment of services. unit testing. d...
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