**contractor staffing source**: **client success and accounts receivable specialist**: we are currently looking for a talented individual to join our team as a **client success and accounts receivable specialist**. this hybrid role blends client success management with accounts receivable responsibilities, ensuring client satisfaction while maintaining accurate financial records and timely payment collections. if you're ready to contribute to a company shaping the future of construction staffing, we'd love to hear from you! **key responsibilities**: **accounts receivable**: - ** client communication**: - handle cancellation requests by reviewing terms, addressing client concerns, and ensuring adherence to the required notice period. - communicate effectively with clients regarding outstanding balances, payment deadlines, and contract commitments. - ** retention efforts**: - work with clients to understand challenges or concerns and provide solutions to maintain the relationship. - collaborate with internal teams to resolve service issues that may impact client satisfaction. - ** contract and payment compliance**: - review client contracts to ensure compliance with terms, including 30-day notices and 12-month commitments. - follow up on overdue payments or breaches of contract in a professional manner. - implement strategies to collect outstanding payments while maintaining positive client relationships. - ** documentation and reporting**: - maintain accurate records of client interactions, cancellations, and payment issues in the crm system. - provide...
**soaring towers**: **it technician level 1/2**: (fully remote position) are you highly organized, tech-savvy, and an exceptional communicator? do you thrive in a dynamic environment, enjoy juggling diverse tasks, and want to make a meaningful impact? soaring towers is seeking a remote **it technician level 1** and** level 2** to join our innovative team. this flexible, client-facing role offers opportunities for growth, learning, and variety. we are looking to hire in **q1 2025** through **upwork** and want a team member who blends professionalism, creativity, and enthusiasm for new challenges. **what you'll do**: - ** calendar management**: keep schedules up-to-date and well-organized for the executive team. - ** blog writing**: write and publish blog posts for the website to engage our audience. - ** social media management**: create and post engaging content across social media platforms. - ** client support**: answer client calls, create support tickets, and provide basic it assistance. - ** team scheduling**: coordinate schedules for team members providing advanced support. - ** process documentation**: maintain and document both internal and client-specific processes. - ** industry research**: stay up-to-date on client software and relevant industry changes. - ** miscellaneous office activities**: assist with various administrative and operational tasks as needed. - ** marketing & outreach**: help with lead generation, client follow-ups, and other marketing efforts. - ** account management**: build and maintain positive client and partner relations...
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