Join our team as a head of collections at crédito 365! crédito 365 is an innovative fintech company based in medellín, recognized as a leader in the digital lending market. we pride ourselves on our dynamic approach and commitment to excellence, and we are looking for a results-driven head of collections to lead our team. as the head of collections, you will play a pivotal role in shaping our collection strategies and driving the performance of our team. this position requires a blend of strong negotiation skills, leadership experience, and a results-oriented mindset. responsibilities: strategic leadership: design and execute effective collection strategies, using multiple communication channels (phone, whatsapp, email) to meet goals. team management: lead and motivate the team to exceed targets, ensuring daily performance is aligned with company objectives. methodology development: implement innovative collection methodologies, kpis, and motivation systems, ensuring compliance with all relevant laws and policies. cross-department coordination: work closely with finance, customer service, and legal to optimize processes and boost overall efficiency. data analysis & reporting: provide detailed performance reports and actionable insights to senior management, driving continuous improvement. qualifications: experience: 2–5 years in collections or sales leadership roles, ideally in fintech. experience in either demonstrates the ability to lead and achieve results in dynamic environments. education: bachelor’s degree in business administration, finance, accounting, or a related ...
Join our team as a head of collections at crédito 365! crédito 365 is an innovative fintech company based in medellín, recognized as a leader in the digital lending market. we pride ourselves on our dynamic approach and commitment to excellence, and we are looking for a results-driven head of collections to lead our team. as the head of collections, you will play a pivotal role in shaping our collection strategies and driving the performance of our team. this position requires a blend of strong negotiation skills, leadership experience, and a results-oriented mindset. responsibilities: - strategic leadership: design and execute effective collection strategies, using multiple communication channels (phone, whats app, email) to meet goals. - team management: lead and motivate the team to exceed targets, ensuring daily performance is aligned with company objectives. - methodology development: implement innovative collection methodologies, kpis, and motivation systems, ensuring compliance with all relevant laws and policies. - cross-department coordination: work closely with finance, customer service, and legal to optimize processes and boost overall efficiency. - data analysis & reporting: provide detailed performance reports and actionable insights to senior management, driving continuous improvement. qualifications: - experience: 2–5 years in collections or sales leadership roles, ideally in fintech. experience in either demonstrates the ability to lead and achieve results in dynamic environments. - education: bachelor’s degree in business administra...
Join our team as a head of collections at crédito 365! crédito 365 is an innovative fintech company based in medellín, recognized as a leader in the digital lending market. we pride ourselves on our dynamic approach and commitment to excellence, and we are looking for a results-driven head of collections to lead our team. as the head of collections, you will play a pivotal role in shaping our collection strategies and driving the performance of our team. this position requires a blend of strong negotiation skills, leadership experience, and a results-oriented mindset. responsibilities: - strategic leadership: design and execute effective collection strategies, using multiple communication channels (phone, whats app, email) to meet goals. - team management: lead and motivate the team to exceed targets, ensuring daily performance is aligned with company objectives. - methodology development: implement innovative collection methodologies, kpis, and motivation systems, ensuring compliance with all relevant laws and policies. - cross-department coordination: work closely with finance, customer service, and legal to optimize processes and boost overall efficiency. - data analysis & reporting: provide detailed performance reports and actionable insights to senior management, driving continuous improvement. qualifications: - experience: 2–5 years in collections or sales leadership roles, ideally in fintech. experience in either demonstrates the ability to lead and achieve results in dynamic environments. - education: bachelor’s degree in business administra...
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