**job description** el área de recursos humanos es responsable de gestionar el capital humano de la organización, alineando sus acciones con los objetivos estratégicos y los valores corporativos de experian. está compuesta por cuatro gerencias clave que soportan integralmente los procesos del área: talento & desarrollo, compensación, beneficios & ssc, comunicaciones & bienestar, y hr business partners (hrbp’s). **propósito del cargo**: **entregables**: 1. cierre oportuno de posiciones activas, cumpliendo con los kpis globales. 3. diseño y ejecución de iniciativas de onboarding, employer branding, talent pool y otras relacionadas con el rol. **responsabilidades del cargo**: - diseñar y liderar la estrategia regional de atracción y selección de talento. - gestionar procesos de reclutamiento end-to-end para posiciones clave (senior, liderazgo, operativas). - implementar estrategias de sourcing en bases de datos, redes profesionales y empresas target. - aplicar assessments, pruebas técnicas y psicométricas según el perfil requerido. - actuar como socio estratégico de los hiring managers, facilitando decisiones alineadas al negocio. - medir y mejorar el net promoter score (nps) del proceso de selección. - monitorear kpis del área (time-to-hire, quality of hire, tasa de aceptación de ofertas, etc.). - promover prácticas de diversidad, equidad e inclusión (dei) en todos los procesos. - optimizar el uso de herramientas tecnológicas (ats, crm, ia). - participar en proyectos regionales de talento (digitalización, mejora continua, cultura organizacional). - forta...
Job description el área de recursos humanos es responsable de gestionar el capital humano de la organización, alineando sus acciones con los objetivos estratégicos y los valores corporativos de experian. está compuesta por cuatro gerencias clave que soportan integralmente los procesos del área: talento & desarrollo, compensación, beneficios & ssc, comunicaciones & bienestar, y hr business partners (hrbp’s). propósito del cargo: liderar la atracción de talento alineado con la visión, misión y necesidades de la organización, asegurando que los candidatos reflejen nuestros valores y cultura. este rol garantiza la calidad en los procesos de selección y una experiencia positiva para el candidato, en línea con the experian way.. entregables: 1. cierre oportuno de posiciones activas, cumpliendo con los kpis globales. 2. evaluación y valoración de candidatos según las necesidades del negocio. 3. diseño y ejecución de iniciativas de onboarding, employer branding, talent pool y otras relacionadas con el rol. responsabilidades del cargo: - diseñar y liderar la estrategia regional de atracción y selección de talento. - gestionar procesos de reclutamiento end-to-end para posiciones clave (senior, liderazgo, operativas). - implementar estrategias de sourcing en bases de datos, redes profesionales y empresas target. - aplicar assessments, pruebas técnicas y psicométricas según el perfil requerido. - actuar como socio estratégico de los hiring managers, facilitando decisiones alineadas al negocio. - coordinar entrevistas, retroalimentación y comunicación con candidatos, incluyendo...
What you will do: we are looking for a graphic designer to support our portfolio marketing team with the delivery of our sales enablement collateral. you will report into the head of sales enablement. design and produce high-impact powerpoint presentations, templates and visual assets such as animations, demos and videos for sales training, product launches, client pitches, and internal communications. collaborate with our sales enablement, marketing, and product teams to understand and interpret design needs, translating ideas and messaging into clear and engaging formats. ensure brand consistency across all materials. create infographics, banners, icons and other custom graphics to support storytelling across multiple platforms. manage several projects simultaneously, ensuring on-time delivery and high-quality output. demonstrate creative vision through providing design-led contributions during brainstorming sessions. be a brand ambassador for our team through following brand updates and contributing to the evolution of visual communication. about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. we also assist millions of people to accomplish their financial goals and help them save time and money. we operate across a range of markets, from financial services to ...
You will provide the service support of decision analytics software applications to all emea clients during the agreed service hours and to log all issues into the support incident management software and work with the dedicated support teams to provide effective resolution to clients. you will report into the customer service manager. what you will do: be a first point of contact for internal users and external users; participate in the management & incident desk functions to support da software and hosted solutions; incident desk - logging, management, escalation, prioritization, and communication back to end-users; ensure all services are delivered within the agreed service levels and performance standards; provide clients with monthly reports related to both hunter and transact utilisation; assist the service manager in the creation, implementation and management of sla's and ola's for both internal and external clients. about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. we also assist millions of people to accomplish their financial goals and help them save time and money. we operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. we invest in people and new advanced te...
What you will do: you will report into the data modeller - manager. perform the extraction, formulation and manipulation of data to create the structured samples necessary to address requirements. follow best practice procedures throughout the analytics solution delivery process. implement appropriate quality control procedures for all modelling and analysis reporting and scoring. reduce error rate and re-run frequency to meet both the analytical & business objective. perform audits to help implement analytical solutions and other decision tools. collaborate with internal and external clients to determine the appropriate performance measures and statistical metrics to be applied during the analysis project coordinate data receipt and delivery with internal and external clients plan, organise and complete own workload and oversee the workload of any junior data modellers on the project, to meet project commitments within agreed schedules. identify how the results can be verified and produce the analysis required to demonstrate this. about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. we also assist millions of people to realise their financial goals and help them to save time and money. we operate across a range of markets, from financial services to heal...
The controls advisory lead will be responsible for developing and supporting policy and controls governance processes, standards, methodologies and supporting the business implementation of experian’s most critical controls through advice, oversight, and quality assurance. you will have input into the definition of control objectives, and both design, implementation and oversight of control activities. role responsibilities: support the development and maintenance of governance processes for controls with a focus on controls objective definition, control design and implementation, and associated oversight and qa processes. operationalise and execute governance and support 1lod and other 2lod functions in adherence to control frameworks and governance. lead development of training requirements for all things controls and where required working with our training teams to prioritise course creation and delivery. implement and execute quality assurance processes for controls to validate that documented control objective and activities comply with defined governance processes and are appropriately recorded in archer grc. lead the development of requirements, prioritisation and testing of grc (our central repository) changes to support the controls organisation. about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our uniqu...
As a software test engineer, you will design and implement comprehensive test plans and automated test suites to validate software functionality, performance, and reliability. you'll collaborate with developers and product teams to understand requirements, identify edge cases, and ensure testability throughout the development lifecycle. you will proactively detect, document, and track bugs and work closely with engineering teams to resolve issues quickly. by integrating testing into ci/cd pipelines, you'll help maintain high-quality releases and reduce time to production. you'll also continuously evaluate and improve testing tools, frameworks, and processes to enhance coverage and efficiency.you will be reporting to a senior manager our environment systems running on the latest ruby, rails, and react. private git/github repository, jira for ticket tracking/scrum sprints, and github for code reviews 1:1 test coverage for most of the codebase and 2:1 for prime areas mac laptops provided for development jenkins for continuous integration; deploy to aws in containers agile teams comprised of software developers and software test engineers about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. we also assist millions of people to realize their financial goals and help t...
Our bid management team fulfils the critical role of overseeing and coordinating the bidding process within experian emap sales. they analyse and evaluate bid proposals submitted by potential vendors and suppliers and are essential in driving business growth and revenue generation. reporting to the bid management lead you will oversee the end-to-end bid process, from identifying opportunities to submitting winning proposals. you will create thoughtful strategies for the bidding process, managing resources and ensuring compliance with client requirements. what you'll do: analyse the rfi/rfp document to understand the needs of the client contribute to the tender qualification process coordinate standard bids and responses to customer rfp/rfq's plan bid preparation to ensure that deadlines are met partner with other managers to agree bid details coordinate across multiple internal departments (sales, product management, legal, finance, operations, engineering & service delivery, network planning, marketing) to ensure the best bid offering following our commercial strategy and marketing guidelines write and edit tender responses acquire the necessary resources and communicate with internal and external teams to build convincing tender responses critically evaluate all submissions to the tender coordinate regular catch-up meetings prepare case studies and other reference materials about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud,...
The controls advisory lead will be responsible for developing and supporting policy and controls governance processes, standards, methodologies and supporting the business implementation of experian’s most critical controls through advice, oversight, and quality assurance. you will have input into the definition of control objectives, and both design, implementation and oversight of control activities. role responsibilities: - support the development and maintenance of governance processes for controls with a focus on controls objective definition, control design and implementation, and associated oversight and qa processes. - operationalise and execute governance and support 1lod and other 2lod functions in adherence to control frameworks and governance. - lead development of training requirements for all things controls and where required working with our training teams to prioritise course creation and delivery. - implement and execute quality assurance processes for controls to validate that documented control objective and activities comply with defined governance processes and are appropriately recorded in archer grc. - lead the development of requirements, prioritisation and testing of grc (our central repository) changes to support the controls organisation. about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all usi...
We are looking for an analytical business governance and risk analyst to join our team. this role is important to ensuring the integrity and compliance of our marketing collateral, business processes. you will have strong analytical skills, a keen eye for detail, organization skills, and the ability to communicate effectively across various departments. you will report to a leader in business governance. key responsibilities: - analyze marketing collateral: review and assess marketing materials in conjunction with internal compliance and legal teams to ensure they align with regulatory requirements and company standards. - evaluate business policies: conduct evaluations of existing business policies to identify areas of improvement and ensure compliance with industry standards. - process analysis: examine business processes as they relate to business governance to identify risks and inefficiencies, recommending solutions to enhance operational effectiveness. - reporting: prepare detailed reports and presentations on findings, providing actionable insights to senior management. - collaboration: work closely with various departments, including marketing, legal, compliance, and product, to ensure cohesive and compliant business practices. - process administration & management: help administer and manage select processes, functions, and meetings related to business governance and risk management. about experian experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. we empower individu...
We are looking for an enthusiastic product owner to work at the forefront of our cloud modernisation, within our credit & verification services. this is a hybrid role requiring travelling to hyderabad office circa 40% per month you will be part of a high-performance engineering team that delivers the product backlog of ascend cloud foundation platform. you will work closely with other software engineers to both maintain existing systems and build our cloud-native microservices and web applications using the latest technologies and architectural patterns. key responsibilities: you will be #li-hybrid based in hyderabad and reporting to director product management drive the agile team to develop quality solutions that deliver the business value collaborating effectively to support and enhance the full product lifecycle collaborate with the product manager to create epics and break them down into user stories agree the definition of done, drive quality acceptance criteria and ensure the team meets both on completed epics/stories leading refinement and pointing sessions backlog prioritisation, refinement and management lead/actively participate in agile ceremonies including big room planning, sprint planning, sprint review etc about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. we also assist millions of people to real...
Job description we're looking for a motivated and detail-oriented analyst to support customer experience reporting across surveys, complaint data, portal usage, and operational reporting across fsd. this role drives data-to-action by identifying friction points and helping improve how clients experience our products and services. key responsibilities: own the end-to-end management of nps data, including ingestion, cleanup, and reporting. develop and maintain dashboards and reports on client satisfaction, operational kpis, and myexperian user behavior. collaborate with teams across product, customer experience, and operations to surface actionable insights. support continuous improvement by identifying gaps in reporting processes and recommending enhancements. respond to ad hoc reporting requests with timely, accurate analysis. about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. we also assist millions of people to realize their financial goals and help them save time and money. we operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. we invest in people and new advanced technologies to unlock the power of data. as a ftse 100 index company listed on the london stock exchange (expn...
We are looking for an analytical business governance and risk analyst to join our team. this role is important to ensuring the integrity and compliance of our marketing collateral, business processes. you will have strong analytical skills, a keen eye for detail, organization skills, and the ability to communicate effectively across various departments. you will report to a leader in business governance. key responsibilities: - analyze marketing collateral: review and assess marketing materials in conjunction with internal compliance and legal teams to ensure they align with regulatory requirements and company standards. - evaluate business policies: conduct evaluations of existing business policies to identify areas of improvement and ensure compliance with industry standards. - process analysis: examine business processes as they relate to business governance to identify risks and inefficiencies, recommending solutions to enhance operational effectiveness. - reporting: prepare detailed reports and presentations on findings, providing actionable insights to senior management. - collaboration: work closely with various departments, including marketing, legal, compliance, and product, to ensure cohesive and compliant business practices. - process administration & management: help administer and manage select processes, functions, and meetings related to business governance and risk management. about experian experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. we empower individuals and busin...
We are looking for an analytical business governance and risk analyst to join our team. this role is important to ensuring the integrity and compliance of our marketing collateral, business processes. you will have strong analytical skills, a keen eye for detail, organization skills, and the ability to communicate effectively across various departments. you will report to a leader in business governance. key responsibilities: analyze marketing collateral: review and assess marketing materials in conjunction with internal compliance and legal teams to ensure they align with regulatory requirements and company standards. evaluate business policies: conduct evaluations of existing business policies to identify areas of improvement and ensure compliance with industry standards. process analysis: examine business processes as they relate to business governance to identify risks and inefficiencies, recommending solutions to enhance operational effectiveness. reporting: prepare detailed reports and presentations on findings, providing actionable insights to senior management. collaboration: work closely with various departments, including marketing, legal, compliance, and product, to ensure cohesive and compliant business practices. process administration & management: help administer and manage select processes, functions, and meetings related to business governance and risk management. about experian experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. we empower individuals and businesses at important li...
Promover las alianzas comerciales con las diferentes agremiaciones comerciales, así como a clientes potenciales como integradores de servicios, los cuales tengan alcance a las pequeñas y medianas empresas. todo esto mediante un relacionamiento integral entre las diferentes áreas de las compañías, que permitan incrementar los ingresos de la vp de sme y así lograr el cumplimiento de las metas establecidas. **responsabilidades del cargo**: - realizar el cierre efectivo de ventas mensuales, con un mínimo esperado de $17.000.000 en nuevos clientes. - ejecutar telemercadeo diario del producto a clientes prospectos, con un mínimo de 60 llamadas diarias. - agendar citas con los clientes perfilados obtenidos a través del telemercadeo. - visitar a los clientes en las instalaciones de sus empresas. - realizar las verificaciones necesarias conforme al entrenamiento recibido y a lo estipulado en la política de vinculación vigente. - ofrecer soluciones mediante una venta consultiva, identificando necesidades y proponiendo la opción más adecuada del portafolio de productos y servicios. - incrementar la base de clientes naturales diariamente, mediante referidos y prospección en frío. - revisar y ejecutar el pronóstico mensual de clientes y presupuestos. - reportar diariamente la gestión telefónica y presencial al director o coordinador. - realizar seguimiento continuo a los clientes para asegurar el cierre de ventas. - gestionar activamente el incremento de la base de clientes potenciales. - registrar en salesforce toda la gestión realizada con los clientes, manteniendo el e...
Job description propósito del cargo: el consultor de negocio es un experto en las diferentes etapas del ciclo de crédito, transformación digital y gobierno de datos. su visión y experiencia de negocio le permite generar insights que enriquecen los procesos de los clientes y proponer soluciones que transformen y mejoren sus procesos. entregables: el consultor de negocios debe identificar las oportunidades de alto valor en los clientes a nivel de optimización y mejora de sus indicadores de: colocación, riesgo, cartera vencida, deserción. asimismo, proponer modelos analíticos, políticas y estudios que permitan optimizar la operación del cliente el consultor de negocio debe tener la visión global del mercado y poder identificar desviaciones específicas que el cliente pueda corregir en sus indicadores y oportunidades que se puedan capturar de acuerdo con los cambios en las tendencias responsabilidades del cargo: - apoyar el proceso de venta de consultoría con base en su experiencia y visión de negocio para ayudar al cliente a entender el valor que experian proporciona a través de sus soluciones - prestar servicios de consultoría a nuestros clientes de forma que pueda darse solución de necesidades específicas en diferentes áreas de la compañía. - compartir experiencia y conocimiento a través de las mejores prácticas existentes locales y globales para acompañar a los clientes en sus objetivos de negocio - desarrollar soluciones a la medida de las necesidades del cliente con base en prácticas de mercado y soluciones con las que cuenta la compañía - gestiona el desarrollo e ...
Objetivo del rol: liderar la estrategia integral de go-to-market para el negocio b2b de datacrédito experian, maximizando la penetración de mercado, acelerando el crecimiento del portafolio y asegurando una experiencia de cliente consistente y rentable durante todo su ciclo de vida. este rol será responsable de conectar la visión de producto con la ejecución comercial, habilitando resultados sostenibles a través de iniciativas de crecimiento, fidelización y evolución del cliente, con el objetivo de cumplir con el presupuesto de ingresos del negocio. entregables: 1. el cumplimiento de objetivos comerciales de ingreso, profundización y retención. 2. estrategia de growth marketing para el segmento b2b 3. planes gtm por solución y vertical. 4. propuestas de valor y mensajes por segmento. 5. campañas de crecimiento y fidelización alineadas al ciclo de vida del cliente. 6. dashboards de desempeño y analítica de oportunidades. 7. coordinación de equipos interfuncionales y gestión de proyectos. responsabilidades del cargo: 1. estrategia de go-to-market (gtm): diseñar y liderar las estrategias gtm para lanzamientos, expansiones y reposicionamientos de productos. - alinear las prioridades gtm con el roadmap de producto, la estrategia comercial y los - identificar y priorizar verticales, segmentos y oportunidades de crecimiento de alto impacto. - construir propuestas de valor y casos de uso por industria, basados en necesidades del mercado. 2. gestión del ciclo de vida del cliente: - diseñar estrategias omnicanal para profundización, retención y lealtad de clientes. - a...
La persona en este rol apoyará principalmente el desarrollo y operación continua de la solución estratégica financiera global rde (revenue decision engine), trabajando en estrecha colaboración con el equipo de reconocimiento de ingresos del grupo para asegurar la alineación con las políticas globales. - como experto/a global en procesos de facturación e ingresos, coordinarás proyectos y colaborarás con negocios regionales, equipos financieros y especialistas en ti para mejorar procesos, soluciones y capacidades del sistema, alineados con la estrategia y estándares globales. **por qué este rol es fundamental para nosotros** - la persona seleccionada desempeñará un papel clave en la gestión, implementación y soporte de la solución estratégica financiera global - rde (revenue decision engine). esto incluye la gestión y soporte de rde 2.0, así como el impulso del desarrollo continuo y la entrega de mejoras y nuevos módulos/capacidades. también brindará apoyo a otras prioridades financieras globales según sea necesario, incluyendo, entre otras, facturación, cierre rápido, integraciones con el enterprise data lake y alineación con otras soluciones y procesos empresariales. **lo que estarás haciendo**: - colaborar estrechamente con usuarios de negocio/finanzas y expertos funcionales para entender y documentar los requerimientos de facturación y reconocimiento de ingresos, asegurando la alineación con los sistemas y procesos globales existentes. - proponer la mejor forma de implementar los requerimientos y procesos de negocio, incluyendo documentación de procesos, document...
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