Direct message the job poster from blinkrx building a company with some cool people. company overview: blink health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody...
Senior infrastructure engineer. software development join to apply for the senior infrastructure engineer. software development role at truelogic software senior infrastructure engineer. software development 16 hours ago be among the first 25 applica...
About us at first line software , we design and deliver custom software solutions that help global businesses grow, innovate, and stay ahead. our clients span industries and continents, and our mission is simple: transform complex challenges into powerful, scalable applications. we are a team of experts who value collaboration, curiosity, and excellence , and we are looking for professionals who share our passion for building impactful software. about the role we are seeking a senior .net developer to join our team and contribute to the design and development of scalable, cloud-based backend systems . in this role, you'll: build and maintain apis and backend services that power modern web applications work with a modern microsoft stack and azure cloud services collaborate closely with other developers, architects, and product teams to ensure our solutions are high-quality, performant, and maintainable this role is perfect for someone who thrives in fast-moving, collaborative environments and enjoys working across different projects and industries. requirements must-have skills: strong experience with c#, .net core / framework , entity framework , and linq proficiency in web api development and restful services solid knowledge of t-sql and relational database design hands-on experience with azure services familiarity with swagger / openapi for api documentation skilled in git version control and ci/cd using azure devops or github actions practical experience with docker for containerization nice-to-have skills: .net aspire experience knowledge of microsoft fabric and dapr un...
Job description job title: help desk support agent job type: full‑time contractor workplace: remote schedule: pacific time zone, 9 am - 6 pm pst, monday- friday compensation: usd $1,200 - $1,500 (doe) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a well-established telecom and it services provider with 25+ years of experience supporting businesses across the united states. as their first line of defense, the help desk support agent ensures client issues are resolved swiftly and professionally, from password resets to complex network troubleshooting. in this role, you’ll manage 15–20 tickets per shift, leverage modern monitoring tools, and collaborate with senior engineers to keep mission-critical systems online. if you thrive on solving technical puzzles and delighting customers, this is your chance to grow with an innovation-driven company that values reliability, learning, and career advancement. this is a long-term, full-time engagement with fixed hours and steady workload. core responsibilities provide prompt, empathetic remote support (phone/video/tickets) to resolve user issues. own and update 15–20 active tickets per shift, meeting defined slas. monitor network, server, and backup alerts; investigate or escalate as n...
Overview the primary role of the customer success engineer (cse) position is to build relationships with new and existing customers by project managing their on boarding to the product, providing best practices, technical and customer support, and user training on the application. quorum has built its reputation in the industry offering an exceptional level of support to customers. an ideal candidate is technically savvy with excellent communication skills, project management experience, and knowledge of the upstream oil and gas industry. the cse is responsible for client consulting, new customer implementation, project management technical troubleshooting, customer support and new user training. the customer success engineer, level i provides initial front-line software support for on demand accounting (ogsys on demand) customers at quorum software. responsibilities onboards existing clients converting to ogsys on demand from our current product, ogsql, as well as new ogsys clients. handles initial case intake both over the phone and through email. performs first line triage support for ogsys on demand clients answering basic questions and assisting clients navigate the system. interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services. escalates more complex inquires to tier 3 support. informs support leadership of potential client issues and problems early to ensure they receive proper attention. documents and maintains all client information in salesforce to include recording all calls, emails...
You will provide the service support of decision analytics software applications to all emea clients during the agreed service hours and to log all issues into the support incident management software and work with the dedicated support teams to provide effective resolution to clients. you will report into the customer service manager. what you will do: be a first point of contact for internal users and external users; participate in the management & incident desk functions to support da software and hosted solutions; incident desk - logging, management, escalation, prioritization, and communication back to end-users; ensure all services are delivered within the agreed service levels and performance standards; provide clients with monthly reports related to both hunter and transact utilisation; assist the service manager in the creation, implementation and management of sla's and ola's for both internal and external clients. about experian experian is a global data and technology company, powering opportunities for people and businesses around the world. we help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. we also assist millions of people to accomplish their financial goals and help them save time and money. we operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. we invest in people and new advanced te...
Direct message the job poster from first line software at first line software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. our global team brings together technical expertise and a strong commitment to quality across industries and technologies. we work closely with our clients to deliver projects that make a real difference. about the role we are looking for a senior data entry specialist to support a zendesk ai implementation project. you will play a key role in developing and validating intents and entities for our ai models by working with historical zendesk ticket data. this position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts. requirements ai experience, especially in customer service automation or intent tagging previous qa or audit experience familiarity with zendesk (especially from the agent/ticket handling side) high attention to detail and ability to follow structured processes ability to work independently and handle repetitive tasks with consistency strong project management skills to handle 34 active ticket launches at once good communication with internal teams to support model improvement experience using jira to track progress and qa findings must be located in the eastern or central time zone responsibilities review bulk lists of zendesk ticket ids and extract relevant customer request text copy and paste exact customer verbiage while preserving meaning and...
Canonical bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the junior cloud field engineer role at canonical canonical bogota, d.c., capital district, colombia 3 days ago be among the first 25 applicants join to apply for the junior cloud field engineer role at canonical canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. our platform, ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, ai, engineering innovation, and iot. our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. the company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. the company is founder-led, profitable, and growing. we are hiring a junior cloud field engineer to help global companies embrace the latest private cloud infrastructure, linux and cloud native operations, and open source applications. our team applies expert insights to real-world customer problems, enabling the enterprise adoption of linux ubuntu, openstack, kubernetes and a wide range of associated technology. this role has very diverse responsibilities. the team members are linux and cloud solutions architects for our customers, designing private and public cloud solutions fitting their workload needs. they a...
Requisition id: 230203 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the employee it services / etss ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. provide the best service to the internal users, following the market’s standards and the guidance provided by management. accountabilities to provide professional and courteous support to the business community, answering questions, when possible, in order to meet the departmental objective for issue resolution. the incumbent will use all available resources to ensure a timely first call resolution rate. provide first level triage and support for employees and employee computing systems. resolve or escalate incidents reported by phone, incident management software or any intake channel the business decides. facilitate request fulfillment processes. the employee will ensure that access and accounts are provided to employees in accordance with the company's security policies. to manage the incident tracking system in a timely and effective manner to ensure a timely resolution; document all new information within the log; p...
Backend senior software engineer 1 day ago be among the first 25 applicants hybrid working model in colombia, bogota as a company description r25_0018379 hybrid working model in colombia, bogota as a senior software engineer at niq brandbank, you’ll play a pivotal role in shaping the success of our products and our team. this isn’t just a seniority title; it’s a responsibility. you’ll be hands-on with development, but equally invested in guiding others, driving clarity in sprint ceremonies, and ensuring smooth releases. you’ll be the go-to person for technical leadership, collaboration, and quality delivery. job description how you’ll contribute your time will be spent across a mix of responsibilities, from developing features and fixing issues, to guiding other developers, supporting testers, and collaborating with product owners, domain tech leads and architects. the balance may shift sprint to sprint, but your impact will be felt across the entire delivery lifecycle. sprint ceremonies and agile delivery - actively participate in refinement sessions, contributing to solution design, acceptance criteria, development notes, and testing focus areas. - help align the team when story scoring differs, explaining technical effort and guiding consensus. - in planning meetings, highlight blockers and dependencies, and ensure clarity around sprint goals and commitments. - share honest updates in daily standups and respond proactively to blockers raised by teammates. - in retrospectives, reflect on learnings, celebrate wins, and suggest actionable imp...
Customer service expert english b2 - customer service line. customer service across calls, maintaining strong, empathetic, professional, and responsive relationships with customers. software and research skills are required to resolve customer issues. ready to take the first step? this opportunity is for you! take your career to the next level on the top team. join us and make a difference! why choose tp? competitive salary: $2,315,000 + performance bonus of 15% professional growth, your potential here is limitless! permanent contract paid training and education designed to boost your success. access to wellness programs, employee funds, and discounts with partners. global experience in a multinational company with a diverse and inclusive culture. what are we looking for in you? language level: english b2 education: high school diploma (physical or digital copy) availability: full-time available to work in our structured schedules schedules: am: monday to thursday 6 am - 3 pm friday 6 am - 2:30 pm duration: 4 weeks of trn and 2 weeks of ojt or pm: monday to thursday 3 pm - 12 am friday 3 pm - 11:30 pm duration: 4 weeks of trn and 2 weeks of ojt operations: 07:00-16:00 14:00-23:00 two days off 42 hours per week. passion for providing exceptional, problem-solving customer service. no previous experience required. work location: connecta 26 av calle 26 # 92 -32 lead the way! at tp, we don't just offer jobs, we create careers. as global leaders in customer experience, we provide a dynamic environment where your talent, passion, an...
Engineering manager, ubuntu server - ubuntu pro canonical bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the engineering manager, ubuntu server - ubuntu pro role at canonical engineering manager, ubuntu server - ubuntu pro canonical bogota, d.c., capital district, colombia 3 days ago be among the first 25 applicants join to apply for the engineering manager, ubuntu server - ubuntu pro role at canonical canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. our platform, ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, ai, engineering innovation, and iot. our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. the company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. the company is founder-led, profitable, and growing. ubuntu server is the world's most popular linux - on cloud and bare metal. in this role, you will manage the team responsible for the software that manages access to all professional ubuntu offerings. this software runs on every major release of ubuntu and is regularly updated on all of them. to be able to do so your team owns continuous integration and verification across releases as well as a matri...
Pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. convatec’s revenues in 2023 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit his role within the digital workplace identity team team will require technical knowledge of active directory, okta, microsoft cloud technologies and azure. you will be responsible for also support project delivery work, provide training both in material and sessions to 1st line support and manage some 3rd line escalations. as an identity analyst you will act as an escalation point for identity related incidents and will also have to coordinate with team members in projects and daily operations over a follow the sun model. you must be an identity sme and preferably certified. you will be cool, calm and collected, with excellent communication skills – both written and verbal english - and the ability to work with a multi-national team to ensure product rollouts are a success. you will be globally supporting a diverse user population across 50+ countries...
About us at first line software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. our global team brings together technical expertise and a strong commitment to quality across industries and technologies. we work closely with our clients to deliver projects that make a real difference. about the role we are looking for a senior data entry specialist to support a zendesk ai implementation project. you will play a key role in developing and validating intents and entities for our ai models by working with historical zendesk ticket data. this position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts. requirements ai experience, especially in customer service automation or intent tagging previous qa or audit experience fluent english skills familiarity with zendesk (especially from the agent/ticket handling side) high attention to detail and ability to follow structured processes profiency excel skills (filtering, sorting, simple formulas) ability to work independently and handle repetitive tasks with consistency strong project management skills to handle 34 active ticket launches at once good communication with internal teams to support model improvement experience using jira to track progress and qa findings must be located in the eastern or central time zone responsibilities review bulk lists of zendesk ticket ids and extract relevant customer request text copy and paste exact cu...
Engineering manager, ubuntu server - ubuntu pro canonical bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the engineering manager, ubuntu server - ubuntu pro role at canonical engineering manager, ubuntu server - ubuntu pro canonical bogota, d.c., capital district, colombia 3 days ago be among the first 25 applicants join to apply for the engineering manager, ubuntu server - ubuntu pro role at canonical canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. our platform, ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, ai, engineering innovation, and iot. our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. the company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. the company is founder-led, profitable, and growing. ubuntu server is the world's most popular linux - on cloud and bare metal. in this role, you will manage the team responsible for the software that manages access to all professional ubuntu offerings. this software runs on every major release of ubuntu and is regularly updated on all of them. to be able to do so your team owns continuous integration and verification across releases as well as a matrix of underlying platforms. ...
Customer service expert english b2 - customer service line. customer service across calls, maintaining strong, empathetic, professional, and responsive relationships with customers. software and research skills are required to resolve customer issues. ready to take the first step? this opportunity is for you! take your career to the next level on the top team. join us and make a difference! why choose tp? competitive salary: $2,315,000 + performance bonus of 15% professional growth, your potential here is limitless! permanent contract paid training and education designed to boost your success. access to wellness programs, employee funds, and discounts with partners. global experience in a multinational company with a diverse and inclusive culture. what are we looking for in you? language level: english b2 education: high school diploma (physical or digital copy) availability: full-time available to work in our structured schedules schedules: am: monday to thursday 6 am - 3 pm friday 6 am - 2:30 pm duration: 4 weeks of trn and 2 weeks of ojt or pm: monday to thursday 3 pm - 12 am friday 3 pm - 11:30 pm duration: 4 weeks of trn and 2 weeks of ojt operations: 07:00-16:00 14:00-23:00 two days off 42 hours per week. passion for providing exceptional, problem-solving customer service. no previous experience required. work location: connecta 26 av calle 26 # 92 -32 lead the way! at tp, we don't just offer jobs, we create careers. as global leaders in customer experience, we provide a dynamic environment where your talent, passion, a...
Backend senior software engineer 1 day ago be among the first 25 applicants hybrid working model in colombia, bogota as a company description r25_0018379 hybrid working model in colombia, bogota as a senior software engineer at niq brandbank, you’ll play a pivotal role in shaping the success of our products and our team. this isn’t just a seniority title; it’s a responsibility. you’ll be hands-on with development, but equally invested in guiding others, driving clarity in sprint ceremonies, and ensuring smooth releases. you’ll be the go-to person for technical leadership, collaboration, and quality delivery. job description how you’ll contribute your time will be spent across a mix of responsibilities, from developing features and fixing issues, to guiding other developers, supporting testers, and collaborating with product owners, domain tech leads and architects. the balance may shift sprint to sprint, but your impact will be felt across the entire delivery lifecycle. sprint ceremonies and agile delivery - actively participate in refinement sessions, contributing to solution design, acceptance criteria, development notes, and testing focus areas. - help align the team when story scoring differs, explaining technical effort and guiding consensus. - in planning meetings, highlight blockers and dependencies, and ensure clarity around sprint goals and commitments. - share honest updates in daily standups and respond proactively to blockers raised by teammates. - in retrospectives, reflect on learnings, celebrate wins, and suggest actionable improvements. ...
End user technical support analyst requisition id: 230203 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_purpose_** contributes to the overall success of the employee it services / etss ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. provide the best service to the internal users, following the market’s standards and the guidance provided by management. **accountabilities** + to provide professional and courteous support to the business community, answering questions, when possible, in order to meet the departmental objective for issue resolution. the incumbent will use all available resources to ensure a timely first call resolution rate. + provide first level triage and support for employees and employee computing systems. resolve or escalate incidents reported by phone, incident management software or any intake channel the business decides. facilitate request fulfillment processes. + the employee will ensure that access and accounts are provided to employees in accordance with the company's security policies. + to manage the incident tracking system in a timely and effective manner to ensu...
About us at first line software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. our global team brings together technical expertise and a strong commitment to quality across industries and technologies. we work closely with our clients to deliver projects that make a real difference. about the role we are looking for a senior data entry specialist to support a zendesk ai implementation project. you will play a key role in developing and validating intents and entities for our ai models by working with historical zendesk ticket data. this position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts. requirements - ai experience, especially in customer service automation or intent tagging - previous qa or audit experience - fluent english skills - familiarity with zendesk (especially from the agent/ticket handling side) - high attention to detail and ability to follow structured processes - profiency excel skills (filtering, sorting, simple formulas) - ability to work independently and handle repetitive tasks with consistency - strong project management skills to handle 34 active ticket launches at once - good communication with internal teams to support model improvement - experience using jira to track progress and qa findings - must be located in the eastern or central time zone responsibilities - review bulk lists of zendesk ticket ids and extract relevant cus...
Who we are is what we do. deel is the all-in-one payroll and hr platform for global teams. our vision is to unlock global opportunity for every person, team, and business. built for the way the world works today, deel combines hris, payroll, compliance, benefits, performance, and equipment management into one seamless platform. with ai-powered tools and a fully owned payroll infrastructure, deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. why should you be part of our success story? as the fastest-growing software as a service (saas) company in history, deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. we're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. in 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. our momentum is reflected in our achievements and customer satisfaction: cnbc disruptor 50, forbes cloud 100, deloitte fast 500, and repeated recognition on y combinator’s top companies list – a...
It risk lead requisition id: 232046 join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **purpose** plays an important role in the bank’s three lines of defense framework, providing first line of defense for ib and the bank for all technology risk domains, including cyber security, data privacy, software currency, disaster and backup recovery, third party management, identity and access management and audit and regulatory issue remediation. the role supports the director, it risk to achieve ib’s top priorities of stability and risk reduction by collaboratively assessing, analyzing and quantifying it risk, designing controls and assisting in their implementation. part of a strategic and comprehensive it risk management function ensures control implementation in accordance with regulatory expectations, risk appetite, organizational risk practices and evolving business practices. **key accountabilities** + work with the director: identify, assess, prioritize and report on material it risks for it and aligned business areas. this will require working with risk owners under various vp/leadership teams. + identify, assess, prioritize and report on it risk for relevant business areas. + conduct detailed it risk assessments and ensure that it risk assessments and outputs are recorded in enterprise tools and are in full compliance with defined policies and common standards, including the it risk management policy and framework. + perform it risk control testing and monitoring (as applicable) and ensure that t...
Requisition id: 213764 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the global technology control testing / it risk in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. global technology control testing team plays an important role in the bank’s three lines of defense framework, providing first line of defense for the enterprise portfolio on all technology risk domains, including cyber security, data privacy, software lifecycle management, patch and vulnerability management, incident management, disaster and backup recovery, third-party management, and audit & regulatory issue remediations. manager, technology control testing directly supports the senior manager technology control testing to collaboratively assess high risk processes across in-scope business lines and support the execution of the control test exercise(s). this role is part of a strategic and comprehensive it risk management function within technology control testing and ensures control testing execution and reporting in accordance with regulatory expectations, risk appetite, organizational ...
Controls testing specialist requisition id: 213764 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **purpose** contributes to the overall success of the global technology control testing / it risk in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. global technology control testing team plays an important role in the bank’s three lines of defense framework, providing first line of defense for the enterprise portfolio on all technology risk domains, including cyber security, data privacy, software lifecycle management, patch and vulnerability management, incident management, disaster and backup recovery, third-party management, and audit & regulatory issue remediations. manager, technology control testing directly supports the senior manager technology control testing to collaboratively assess high risk processes across in-scope business lines and support the execution of the control test exercise(s). this role is part of a strategic and comprehensive it risk management function within technology control testing and ensures control testing execution and reporting in accordance with regulatory expectatio...
Pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. convatec’s revenues in 2023 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit http://www.convatecgroup.com his role within the digital workplace identity team team will require technical knowledge of active directory, okta, microsoft cloud technologies and azure. you will be responsible for also support project delivery work, provide training both in material and sessions to 1st line support and manage some 3rd line escalations. as an identity analyst you will act as an escalation point for identity related incidents and will also have to coordinate with team members in projects and daily operations over a follow the sun model. you must be an identity sme and preferably certified. you will be cool, calm and collected, with excellent communication skills – both written and verbal english - and the ability to work with a multi-national team to ensure product rollouts are a success. you will be globally suppor...
About us at first line software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. our global team brings together technical expertise and a strong commitment to quality across industries and technologies. we work closely with our clients to deliver projects that make a real difference. about the role we are looking for a senior data entry specialist to support a zendesk ai implementation project. you will play a key role in developing and validating intents and entities for our ai models by working with historical zendesk ticket data. this position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts. requirements - ai experience, especially in customer service automation or intent tagging - previous qa or audit experience - fluent english skills - familiarity with zendesk (especially from the agent/ticket handling side) - high attention to detail and ability to follow structured processes - profiency excel skills (filtering, sorting, simple formulas) - ability to work independently and handle repetitive tasks with consistency - strong project management skills to handle 34 active ticket launches at once - good communication with internal teams to support model improvement - experience using jira to track progress and qa findings - must be located in the eastern or central time zone responsibilities - review bulk lists of zendesk ticket ids and extract relevant cus...
About the company first line software works with some of the worlds top businesses and organisations in industries like healthcare, real estate, data engineering , warehouse automation, retail digitalisation, mobile app development, and e-commerce. our projects are as varied as our people, and our people are as talented as they come. we prefer working as a transparent and supportive team, who shares our knowledge as well as our success. lets see what we can create together! the project and your role we are seeking a passionate senior c# developer to join our team and contribute to a long-running, high-impact software product for the real estate industry . this core product, built on asp.net and sql server with a multi-tenant architecture, has over 20 years of production use and is undergoing significant modernization, including the introduction of git, ci/cd, and database migrations . you will maintain the current system while driving its evolution towards modern engineering standards, working closely with architecture and product teams. key responsibilities maintain and enhance the legacy asp.net application with a focus on stability and careful evolution. propose and implement modernization efforts across source control, deployment processes, and database practices. create and maintain database migration scripts. help establish and optimize development, staging, and test environments. collaborate with cross-functional teams to analyze and solve complex production issues. document and refactor legacy code for improved clarity and maintainability. contribute to the introduc...
Controls testing specialist requisition id: 213764 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **purpose** contributes to the overall success of the global technology control testing / it risk in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. global technology control testing team plays an important role in the bank’s three lines of defense framework, providing first line of defense for the enterprise portfolio on all technology risk domains, including cyber security, data privacy, software lifecycle management, patch and vulnerability management, incident management, disaster and backup recovery, third-party management, and audit & regulatory issue remediations. manager, technology control testing directly supports the senior manager technology control testing to collaboratively assess high risk processes across in-scope business lines and support the execution of the control test exercise(s). this role is part of a strategic and comprehensive it risk management function within technology control testing and ensures control testing execution and reporting in accordance with regulatory expectatio...
Join to apply for the software engineer. application support role at stonex group inc. 2 weeks ago be among the first 25 applicants join to apply for the software engineer. application support role at stonex group inc. get ai-powered advice on this j...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups t...
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