**job overview**: **key responsibilities**: - **inbound call management**: answer and manage incoming calls, providing professional and courteous customer service. - **production scheduling**: coordinate and maintain project schedules to ensure timely execution of tasks. - **payroll organization**: assist in processing payroll, ensuring accuracy and meeting deadlines. - **recruitment assistance**: support the recruitment process by screening calls, setting up hiring ads, and organizing interviews. - **client communication**: act as a liaison between clients and project managers, ensuring clear and effective communication. - **outbound calls**: schedule estimates and follow up with potential clients to secure new business. - **expense tracking**: monitor and document project expenses to support financial management. - **crm management**: organize and update the customer relationship management (crm) system to keep client information accurate and accessible. - **general office/administrative tasks**: handle various administrative duties as needed to support the contractor's business operations. **qualifications**: - **experience**: at least 1 year in an administrative role, preferably within the construction or contracting industry. - **technical skills**: proficient in google drive, spreadsheets, and crm software. - **customer service**: strong ability to manage client interactions with professionalism and efficiency. - **adaptability**: quick to adapt to changes in tasks and priorities in a dynamic work environment. - **coach-ability**: eager to learn new...
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