Descripción del puesto en infobip ltd estamos buscando a estudiantes de carreras administrativas, cursando últimos semestres, para unir nuestra equipo. requisitos: nivel de inglés: intermedio manejo de herramientas ofimáticas (word, excel, power point) funciones: soportar el proceso de contratación para las diferentes subsidiarias de infobip en latinoamérica. responsable de la publicación de las vacantes de empleo en colombia por medio de la plataforma del servicio público de empleo. ayudar en el proceso de terminaciones de empleados. soportar procesos administrativos para las diferentes subsidiarias de infobip en latinoamérica. responsable de la administración del archivo físico y digital de los empleados de ib en colombia. gestionar el recobro de incapacidades ante las eps en colombia. participar en proyectos asignados por el jefe inmediato bajo la supervisión constante del líder del área. misión de la empresa en infobip ltd creemos que nuestro personal es lo que nos hace especial. eso es por qué nos comprometimos a crear un lugar de trabajo diverso y somos orgullosos de ser un empleador igualitario. todos los candidatos calificados recibirán consideración para el empleo sin tener en cuenta raza, color, ascendencia, religión, edad, sexo, orientación sexual, género, identidad de género, origen nacional, ciudadanía, discapacidad, estado militar o cualquier otra parte de la identidad....
Conoce más sobre nosotros en infobip ltd creemos en la importancia de la comunicación efectiva y la colaboración en el lugar de trabajo. eso es por qué estamos buscando a alguien que se adapte bien a nuestro equipo y pueda ayudar a mantener nuestra misión de estar al frente de la innovación en tecnología. requisitos: - nivel de inglés: intermedio - manejo de herramientas ofimáticas (word, excel, power point) funciones: 1. soportar el proceso de contratación para las diferentes subsidiarias de infobip en latinoamérica. 2. responsable de la publicación de las vacantes de empleo en colombia por medio de la plataforma del servicio público de empleo. 3. ayudar en el proceso de terminaciones de empleados. 4. soportar procesos administrativos para las diferentes subsidiarias de infobip en latinoamérica. 5. responsable de la administración del archivo físico y digital de los empleados de ib en colombia. 6. gestionar el recobro de incapacidades ante las eps en colombia. 7. participar en proyectos asignados por el jefe inmediato bajo la supervisión constante del líder del área....
Estudiantes de carreras administrativas, cursando ultimos semestres. nível de inglés: intermedio manejo de herramientas ofimáticas (word, excel, power point). funciones: soportar el proceso de contratación para las diferentes subsidiarias de infobip en latinoamérica. responsable de la publicación de las vacantes de empleo en colombia por medio de la plataforma del servicio publico de empleo. apoyar el proceso de terminaciones de empleados. soportar procesos administrativos para las diferentes subsidiarias de infobip en latinoamérica. responsable de la administración del archivo físico y digital de los empleados de ib en colombia. gestionar el recobro de incapacidades ante las eps en colombia. participar en proyectos asignados por el jefe inmediato bajo la supervisión constante del líder del área. infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. that's why infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer._ all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity._...
Perfil del candidato ideal estamos buscando a alguien con experiencia en operaciones humanas, quien esté dispuesto a apoyar a nuestro equipo en la gestión de recursos humanos. requisitos: - nivel de inglés: intermedio - manejo de herramientas ofimáticas (word, excel, power point) funciones: 1. soportar el proceso de contratación para las diferentes subsidiarias de infobip en latinoamérica. 2. responsable de la publicación de las vacantes de empleo en colombia por medio de la plataforma del servicio público de empleo. 3. ayudar en el proceso de terminaciones de empleados. 4. soportar procesos administrativos para las diferentes subsidiarias de infobip en latinoamérica. 5. responsable de la administración del archivo físico y digital de los empleados de ib en colombia. 6. gestionar el recobro de incapacidades ante las eps en colombia. 7. participar en proyectos asignados por el jefe inmediato bajo la supervisión constante del líder del área. beneficios de trabajar en infobip ltd nuestro equipo es lo que hace que trabajen en infobip ltd sea tan emocionante. eso es por qué ofrecemos una variedad de beneficios para nuestros empleados, incluyendo oportunidades de crecimiento profesional, un ambiente de trabajo divertido y colaborativo, y mucho más....
We're seeking a highly skilled sales development manager to join our team at infobip group. as an account executive, you will play a key role in driving business growth by leveraging your expertise in sales and strategy. your primary responsibilities will include developing and executing business strategic plans to grow revenue through new acquisitions, managing leads and customer relationships, and collaborating with cross-functional teams to identify and pursue new business opportunities. we're a global leader in cloud communication, and we're shaping the future of human interactions with online services. our platform is used by almost 80% of the population, making it the largest network of its kind. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. your typical day will involve utilizing your expertise to drive sales and revenue growth within your assigned territory. you will also be responsible for developing and executing business strategic plans to grow revenue through new acquisitions, managing leads, pipeline, and customer information, ensuring accurate forecasting and reporting, and collaborating with cross-functional teams to identify and pursue new business opportunities. additionally, you will build strong client relationships by proactively communicating and providing value-added solutions and services. to succeed in this role, you will need at least 5 years' experience in a sales management role, preferably in software or technology sales. you should have proficiency in microsoft...
Estudiantes de carreras administrativas cursando últimos semestres deben poseer un nivel de inglés intermedio y manejo de herramientas ofimáticas como word, excel y powerpoint. las funciones incluyen apoyar el proceso de contratación para las diferentes subsidiarias de infobip en latinoamérica, publicar vacantes de empleo en colombia a través de la plataforma del servicio público de empleo y apoyar procesos administrativos. responsabilidades clave: - ayudar en la publicación de vacantes de empleo en colombia - apoyar procesos administrativos para subsidiarias de infobip en latinoamérica - gestionar archivos físicos y digitales de empleados - participar en proyectos asignados por el jefe inmediato ¿qué nos hace diferentes? en infobip valoramos la diversidad y somos un empleador igualitario. nos comprometemos con crear un lugar de trabajo inclusivo donde todos los candidatos calificados reciban consideración para el empleo sin discriminación basada en raza, color, ascendencia, religión, edad, sexo, orientación sexual, género, identidad de género, origen nacional, ciudadanía, discapacidad u otro aspecto de la identidad....
Estudiantes de carreras administrativas, cursando ultimos semestres. nível de inglés: intermedio manejo de herramientas ofimáticas (word, excel, power point). funciones: soportar el proceso de contratación para las diferentes subsidiarias de infobip en latinoamérica. responsable de la publicación de las vacantes de empleo en colombia por medio de la plataforma del servicio publico de empleo. apoyar el proceso de terminaciones de empleados. soportar procesos administrativos para las diferentes subsidiarias de infobip en latinoamérica. responsable de la administración del archivo físico y digital de los empleados de ib en colombia. gestionar el recobro de incapacidades ante las eps en colombia. participar en proyectos asignados por el jefe inmediato bajo la supervisión constante del líder del área. infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. that's why infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer._ all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity._...
Product sales expert main goal is to grow volumes and profitability of dedicated product and/or group of products in the region across all target verticals and customer types. focus of this person is on translating product performance targets into regional targets and activities to achieve best balance in terms of effort and outcome keeping. responsibilities: achieving sales targets and targets for detected account list. build, align and execute regional and product gm. drive product adoption in the region, while supporting sales activities with product knowledge to ensure increase in opportunity closing rate. defines and develops effective go to markets and customer segmentations - cross updating in regards of features missing/not applicable to capture market share, direct client feedback about opportunities lost, communicate any other blockers observed on the market. strong bond with hq is established. detect key areas of growth and build strategies and initiatives (jointly with local team and hq) to exploit these opportunities as well as remove potential blockers. working closely with regional sales managers to align key q/y priorities, initiatives and/or markets, providing input on new areas of growth for our saas offering while aligning marketing strategy, keeping regional team members up to date with all the latest major product features or new releases, ensuring better solution offering for our targeted clients. work closely with sop to analyze respective product pipeline in the region, drive clear tactics to enhance, overcome any gaps to achieve targets. regular (we...
At infobip we dream big. we value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through + offices on six continents, infobip’s platform is used by almost % of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cpaas) globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. cpaas registration administrator is an entry level operative position within infobip platform operations and works under the supervision of mentor and senior team members learning by conducting administration tasks related to projects/setup and maintenance in accurate and timely manner. registration of traffic worldwide administration of infobip senders database processing customer sender registration requests and registering them directly with the mnos/suppliers providing traffic security (both externally and internally) and control through content restrictions and template registration specializing in region specific or product-based registration processes ordering numbers (vln/sc) and enabling setup for way communication between our customers and end users ott traffic registration for whatsapp, viber, kakaotalk, zalo, telegram, line, internet of things, rich content sms, mobile identity, google business messages ensure data accuracy and maintain organiz...
Pop generalist main focus is to provide a wide range of pop support and services across all stages of employee journey. generalists play a versatile role in ensuring that pop processes are effectively executed and employees are supported. additional responsibilities include mentoring team members. main responsibilities employee journey: support employees and managers in any phase of employee journey, ensuring smooth transitions and positive experiences. employee relations: act as a point of contact for employees, addressing their questions, concerns, and providing guidance on pop policies, procedures, and benefits. handle employee grievances and resolve conflicts. hr policy and compliance: ensure compliance with employment laws and company policies. maintain and update pop policies and procedures. educate employees on pop policies and procedures. hr administration: maintain employee records, including personnel files, timekeeping, payroll information and pop databases. process pop-related paperwork, such as employment contracts, terminations, and promotions. pop processes: contribute to pop projects and initiatives in participant role. execute pop processes in business area. stakeholder collaboration: build relationships with employees and management within business area, providing pop support that contribute to their success. collaborate with pop colleagues and payroll to ensure alignment. industry research and best practices: stay informed on industry trends, research, and best practices in pop area. continuously seek opportunities to enhance pop processes and approaches...
Operator partnerships executive is an individual contributor in the region that is accountable for securing short and long-term profitable business for the company by extending infobip’s telecom partnership portfolio which entails creating new business opportunities with the telecom operators in the assigned market; building relationships which lead to acquisition and successful partnerships and carrying out the telecom handover to the designated pgm in a timely manner. the op executive is a business development person and should be an individual who excels at presentation and commercial skills. main responsabilities: finding new gp and contribution generating business identifying and creating opportunities closing opportunities realization and monetization of won opportunities market and industry research tracking the market and industry trends collecting and transferring the information from the market to the internal product and solution departments providing support to telecom licensing team when needed by gathering information on local telco regulation through communication with local telecom operators or regulatory bodies; preparing the documentation for telecoms on specific services when required operator partnerships executive cooperates with multiple departments in the organization in order to implement the defined products and solutions along with business strategies and to enable partnership growth and reach the defined business plan. having a background in the telecom industry, the person in this role focuses on learning infobip solutions and business processes;...
A solution engineer is an individual contributor role in the regionthat plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. the engineer in this role participates in the activities for infobip’s solution proposals, owns the solution design,delivery and integrations, improvement of the current solutions.to deliver the desired business results, solution engineers collaborate with the hq and regional teams andact as technical opportunity leadsor assist the more experienced colleagues.they independently manage opportunities from initiation to delivery. a solution engineer can act as a generalist and perform all the activities listed below, or can bespecialized in one or more areas, such as cx consultancy, partnerships, solution and product or industry specialization. help customers and/or partners understand the value of infobip solutions and services understand the customers’ businesses, knowing exactly which of our solutions and products can help them evolve their business design new and innovative solutions to meet customers’business needs collect the technical requirements and design technical solutions and service integration plans handle technical and security questionnaires conduct captivating demos and pocs conduct scoping exercises and provide service quote estimation implement solutions for new and existing customers deliver comprehensive and precise technical documentation configure/customize infobip solutions to meet customer’s business requirements ensure all projects are delivered on time, wit...
The partnership manager is an individual contributor, directly reporting to the regional head of partnerships. the main goal for the role is to manage the assigned portfolio of existing partners proactively, execute account planning, lead generation/demand, joint marketing activities, partner enablement, forecasting, qbrs, among others, aiming at activating % of signed partners. the partnership manager shall assess the co-sell, re-sell, and implementation engagement needs in collaboration with the sales organization and actively recruit new partners if/when those requirements arise. besides the sales organization, the partnership manager shall closely collaborate with the global partnerships team, marketing, professional services, finance, and other functions in the organization in the manner of a responsible business owner, looking after the company goals. leads the process of acquiring new partners (local/regional) in alignment with hq and regional sales management. signs new partnerships and actively manages existing partnerships to grow, monetize and expand them according to defined revenue/gross profit goals. ensures partner compliance with partner agreements and drives adoption of company programs among assigned partners. develops high-value relationships with partners and customers, sends welcome email and all the necessary information to get the partner onboarded, as per playbook and other program guidelines ensures infobip solutions, the sales approach, and go-to-market activities within the region provide value to partners in his/her portfolio. facilitates access ...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job description: as a part of reliability operations, you will work in a team which strives to identify, respond and mitigate platform incidents. if a platform incident occurs, you and your team will be the first responders to the incident, involving the responsible individuals in mitigation and driving the resolution. your job will include working on improving the observability of our platform, as well as collaboration with other engineers in common mitigation tactics. the automation is a big part of the job, as we strive to have meaningful alerting, rather than being triggered for every small glitch, so fine-tuning of existing alerts and improvements of the processes are one of our priorities. is your eye twitching when something breaks and you already have a list in your head of possible improvements? this is the place you're looking for. what you will do: be a first responder to platform alerts monitor our products for issues, prioritize, triage them...
Senior customer success executive page is loaded senior customer success executive apply remote type hybrid locations bogota (colombia) time type full time posted on posted yesterday job requisition id jr102986 at infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. the senior customer success executive is responsible for strategically managing and growing relationships with tier 1 clients, ensuring their satisfaction, retention and business growth. this involves a high level of client engagement, coordination of internal teams, proactive risk management and continuous innovation to meet and exceed clients´ expectations and company´s performance metrics. main responsibilities build and maintain trusted relationships with assigned customers (tier 1) to achieve overall customer health and growth by expanding the existing client database, cross-selling to existing cpaas and/or saas clients, and acquiring new clients if needed to achieve kpis for growth. serve as a focal point of contact for all saas matters to m...
Reliability operations engineer page is loaded reliability operations engineer apply remote type hybrid locations bogota (colombia) time type full time posted on posted yesterday job requisition id jr102826 at infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job description: as a part of reliability operations, you will work in a team which strives to identify, respond and mitigate platform incidents. if a platform incident occurs, you and your team will be the first responders to the incident, involving the responsible individuals in mitigation and driving the resolution. your job will include working on improving the observability of our platform, as well as collaboration with other engineers in common mitigation tactics. the automation is a big part of the job, as we strive to have meaningful alerting, rather than being triggered for every small glitch, so fine-tuning of existing alerts and improvements of the processes are one of our priorities. is your eye twitching when something breaks and you alre...
Customer support technician page is loaded customer support technician apply remote type hybrid locations bogota (colombia) time type full time posted on posted 2 days ago job requisition id jr102886 at infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. customer support technician is an entry-level position within infobip customer support. technician works under the supervision of mentor and senior team members to provide customer technical assistance and after-sales support. this role is primarily focused on learning by contributing c and d segment customers, and from time to time working more impactful clients from other segments under supervision. technician communicates inside the department (peers, mentor, line manager) in order to successfully support the customers, with more often escalations towards other functions (sales, csm or providers/mnos) and through periodical (not often) inclusion into various projects outside of the department. responsibilities: provide technical customer support: act as ...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job summary: as an account executive, you will be responsible for generating new business opportunities through relationship-building, client prospecting, and lead generation management. your typical day will involve utilizing your expertise to drive sales and revenue growth within your assigned territory. job responsibilities: develop and execute business strategic plans to grow revenue through new acquisitions. manage leads, pipeline, and customer information, ensuring accurate forecasting and reporting. collaborate with cross-functional teams to identify and pursue new business opportunities, including conducting client surveys and analyzing industry trends. build strong client relationships by proactively communicating and providing value-added solutions and services. manage all aspects of the sales process, including initial contact, demo requests, pricing negotiations, and closing deals. job qualifications: at least 5 years' experience in a sales m...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job summary: as an account executive, you will be responsible for generating new business opportunities through relationship-building, client prospecting, and lead generation management. your typical day will involve utilizing your expertise to drive sales and revenue growth within your assigned territory. job responsibilities: develop and execute business strategic plans to grow revenue through new acquisitions. manage leads, pipeline, and customer information, ensuring accurate forecasting and reporting. collaborate with cross-functional teams to identify and pursue new business opportunities, including conducting client surveys and analyzing industry trends. build strong client relationships by proactively communicating and providing value-added solutions and services. manage all aspects of the sales process, including initial contact, demo requests, pricing negotiations, and closing deals. job qualifications: at least 5 years' experience in a sales...
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