Specialist sales data collection page is loaded specialist sales data collection apply locations: business office. bogota, colombia; cali, colombia time type: full time posted on: posted 2 days ago job requisition id: r-132640 job description are you...
Data management services business partner wacam & job description: are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. you work with functions and business units to develop strat...
Job description are you ready to make it happen atmondelēz international? join our mission to lead the future ofsnacking. make it with pride. you will implement the operationalcapabilities of the business and support the operational elementsfor the market. you will coordinate route planning, systemcapabilities and tools management for the sales team. how you willcontribute you will: - coordinate and initiate customer andemployee master data changes for sales including processing ofdata. - support the implementation of organizational realignmentsfor master data and administrative processes. - support therevision/development of relevant sales policies and administrativeprocesses including the provision in suitable media. - test forsystem implementation and system changes working closely with salesas well as various internal departments and external serviceproviders. - identify and implement master data simplificationopportunities. what you will bring a desire to drive your futureand accelerate your career and the following experience andknowledge: - experience in customer service, logistics or salessupport - basic knowledge of sales systems and tools (including sapand ms excel) - solid communication and problem solving skills -ability to handle and resolve multiple queries, respond quickly andmaintain composure what you need to know about this position: jobspecific requirements: travel requirements: work schedule: norelocation support available business unit summary wacam ismondelēz international’s latin america presence with more than 1700wonderful people proudly represe...
**job description**: **are you ready to make it happen at mondelēz international?** **Únete a nuestra misión de liderar el futuro de los snacks. make it matter!** como organización, estamos comprometidos en desarrollar a la próxima generación de creadores y panaderos. unirte a nosotros en las primeras etapas de tu carrera en nuestro entorno dinámico y en constante cambio te permitirá hacer más, aprender más y crecer más. te animaremos a salir de tu zona de confort, ¡quizás incluso te sorprendas a ti mismo! nos aseguraremos de que recibas el apoyo que necesitas para dar lo mejor de ti, permitiéndote ser auténtico y expresar tu pasión y personalidad. aquí puedes participar activamente y expresarte, y añadir tu propio toque personal. **more about this role** **what you need to know about this position**: el oreo innovation intern desempeñará un papel fundamental en el equipo de innovación de oreo en mondelez, trabajando en proyectos innovadores para impulsar el crecimiento del negocio de galletas. este rol implica participar activamente en el desarrollo y ejecución de acciones divergentes, colaborando estrechamente con equipos multifuncionales y liderando procesos clave a nível regional. estamos buscando un estudiante proactivo y extrovertido, apasionado por la innovación y dispuesto a aportar ideas frescas al equipo. duración de la práctica: 1 año. **what extra ingredients you will bring**: - oportunidad de trabajar en un entorno innovador y dinámico, colaborando con equipos apasionados por el crecimiento del negocio. - experiência práctica en el desarrollo y ejecuc...
Demand planning manager - north cluster demandplanning manager - north cluster apply locations: bogota, colombia;business office - quito, ecuador; business office - santiago,chile; cali, colombia; business office - miraflores, lima, perutime type: full time posted on: posted 2 days ago job requisitionid: r-125375 job description are you ready to make it happen atmondelēz international? join our mission to lead the future of snacking. make it possible you will oversee demand planningactivities for your assigned product families in your businessunit. you will also lead the demand review process and driveinteractions with the cross-functional teams. how you willcontribute you will: - lead the demand management agenda for thecategory, being the key interface between commercial (sales revenueplanning) and supply (replenishment) to identify and evaluate theimpact of potential availability issues/commercial changesincluding gap assessment and risk and opportunity discussions. -partner with the modelling team for the generation of statisticalforecasting. - manage, coach and develop a team. - review standardconsumption versus forecast at the customer and total productlevels, liaising with replenishment and sales revenue planning tomanage potential availability issues and the impact of underconsumption. - drive strong linkages with the commercial, customercollaboration, modelling, order fulfilment teams and supplyplanning including innovation and equity. - drive continuouscapability building in the demand planning team for planningimprovement. what you will bring a desire to d...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it with pride. are you a visionary thinker who turns challenges into opportunities with your strategic and creative problem-solving skills? if so, we have an exciting opportunity for you! join our creative excellence team within the mondelez global insights & analytics organization, where we're leading the charge in digital media and analytics innovation. our mission is to drive significant business impact by fostering creative excellence that fuels both immediate and sustainable brand growth. as our digital media analytics manager, you will act as a change agent, build our digital media analytics toolkit, and supporting our cx team in shaping the future of digital media development, targeting, and measurement leveraging 0/1pd, gen ai, and precision marketing strategy. come make a difference with us! key responsibilities: as a digital media analytics manager at mondelez, you will be analyzing data while shaping the future of digital media strategy. in this pivotal role, you’ll work with cross-functional partners to craft the digital media measurement toolkit and insights, to accelerate effectiveness and roi. the role also requires someone skilled in bringing together and align cross-functional partners at global and bu levels. what you’ll do: drive analytical excellence : responsible for building, piloting, and scaling a global best-in-class toolkit for near-time digital media measurement and optimization . your work will illuminate the path to data-d...
Description ¿estás listo para hacerlo realidad en mondelēz international? Únete a nuestra misión para liderar el futuro del snacking. hazlo Únicamente tuyo. liderarás procesos y entregas de gestión del cambio desarrollando un proyecto grande o proyectos más pequeños. trabajarás directamente con líderes de nivel senior en funciones y geografías para identificar y promover la transformación en nuestra organización. cómo contribuirás: actuar como un socio de cambio y ser responsable del cambio y la comunicación de proyectos trabajar directamente con líderes de nivel senior en funciones y geografías para identificar y promover la transformación en nuestra organización establecer estrategias de cambio y crear planes identificar y evaluar los impactos del cambio en la organización con un enfoque en eficiencias y mejoras en procesos de extremo a extremo definir, diseñar y ejecutar intervenciones estratégicas de cambio y transformación que impulsen el rendimiento empresarial, y que se alineen con los objetivos estratégicos de la organización brindar apoyo para desarrollar la capacidad de cambio individual y organizacional en equipos de iniciativas y con partes interesadas e influir a través de una asociación continua, coaching activo y delimitación de roles apropiados medir y monitorear la efectividad continua de las estrategias de cambio y transformación qué aportarás: un deseo de impulsar tu futuro y acelerar tu carrera y la siguiente experiencia y conocimiento experiencia en la gestión de iniciativas de cambio en un entorno corporativo global experiencia en la gestión e influenc...
Description realizar las negociaciones con el cliente distribuidor para garantizar el cumplimiento de la cuota de ventas sell in asegurar la implementación de las estrategias de mercadeo (nuevos productos) y trade marketing (punto de venta) en el canal tradicional, buscando el cumplimiento de la cuota de ventas supervisar la ejecución del vendedor en el punto de venta para garantizar que se estén aplicando los direccionamientos de pob evaluar las cifras de venta y diseñar estrategias de acuerdo con los modelos de atención, para mejorar la rentabilidad de las rutas controlar el mantenimiento de la data de clientes y rutas para garantizar una buena ejecución en la visita e información confiable para la toma de decisiones asignar y controlar la cuota de ventas sell out por vendedor para lograr el cumplimiento de objetivo de venta de las marcas recaudo de cartera de ventas sell in asegurar la distribución numérica de las principales marcas en el territorio asignado more about this role profesional en administración de empresas, economía, ingeniería industrial o carreras afines office intermedio habilidad y análisis numérico pref: mapas digitales – georeferenciadores conocimiento de la compañía (Áreas clientes de ventas) conocimiento de mercado planeación agresividad comercial habilidades de venta conocimiento y dominio visitas efectivas orientado a resultados contribución al desarrollo de subalternos directos presentaciones efectivas orientación al cliente conocimiento e implementación de políticas y procedimientos control de situaciones conflictivas confianza e integridad pers...
Description cómo contribuirás: te encargarás de garantizar un impacto visual máximo y una disponibilidad óptima en los estantes a través de técnicas de mercadeo. implementarás y supervisarás actividades promocionales. colocación e implementación de materiales de compra. informarás sobre las actividades. lo que aportarás: un deseo de impulsar tu futuro y acelerar tu carrera, además de la siguiente experiencia y conocimientos: excelentes habilidades de comunicación e interpersonales. conocimientos sólidos sobre procesos de ventas y negociación. habilidades analíticas sólidas. se requiere experiencia en ventas, preferiblemente en fmcg/cpg. perseverancia y atención a los detalles más acerca de este rol lo que necesitas saber sobre esta posición: tu misión será cumplir con los objetivos de venta sell in y sell out, asegurando la implementación de las estrategias de venta y de pdv en el territorio asignado del canal detal, distribuidores y mayoristas a través del personal indirecto a su cargo, en línea con las políticas y valores corporativos. los ingredientes extra que traerás: habilidades analíticas para manejo de inventarios, facturación visión estratégica para identificar oportunidades de negocio excelente relacionamiento con cliente habilidades comunicativas y de negociación educación / certificaciones: profesional en administración de empresas, economía, ingeniería o carreras afines. requerimientos específicos del rol: mínimo 2 años de experiencia en el área comercial consumo masivo canal tradicional, preferiblemente liderando equipos de venta. conocimiento en el territorio...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. as an organization we are committed to developing the next generation of makers and bakers. joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. you will be encouraged to step outside your comfort zone– you may even surprise yourself! we will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. here you can lean in and speak up and bring your own flavor. more about this role what you need to know about this position: asegurar el diligenciamiento de la encuesta de actores viales+ caracterización y documentación del vehículo y encuesta auto reporte del 100% de ffvv diligenciar las matrices correspondientes: siniestros viales, mantenimientos de vehículos, data inspecciones preoperacionales, acciones de mejora y de comunicaciones. apoyo en el despliegue y seguimiento a los 5 programas de riesgos prioritarios: p. fatiga, p. actores vulnerables, p. distracción, p. fatiga y p. prevención alcohol y drogas. seguimiento al diligenciamiento de las inspecciones preoperacionales de ffvv. contacto permanente con los colegas de ffvv. asegurar el 100% de implementación y efectividad de las campañas y sensibilizaciones a ffvv. what extra ingredients you will bring: education / certifications: estudiantes de último semestre en seguridad y salud, ingeniería ndustrial o carreras similares no relocation su...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it with pride. you will develop professional relationships with our customers and optimize base sales, npd & promotions. you will ensure great visibility in retailers and delivery of sales capabilities. your drive will lead you to deliver the field kpi's and hit your annual objectives how you will contribute you will: ensure a maximum visual impact and an optimum shelf availability through merchandising techniques. implement and monitor promotional activities. point of buying materials placement and implementation. report on activities. what you will bring a desire to drive your future and accelerate your career and the following experience and knowledge: excellent communication and inter-personal skills solid knowledge about sales and negotiation processes strong analytical skills sales experience required, preferably fmcg/cpg perseverance and attention to details more about this role what you need to know about this position: what extra ingredients you will bring: education / certifications: job specific requirements: travel requirements: work schedule: no relocation support available business unit summary wacam is mondelēzinternational’s latin america presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. wacam includes 13 countries: colombia, ecuador, perú, chile, bolivia, panamá, costa rica, nicaragua, honduras, guatemela, el salvador, república dominicana, puerto rico. we make and distrib...
Description we are seeking a motivated and enthusiastic human resources intern to join our team. as an hr intern in our latin america region, you will have the opportunity to gain hands-on experience in various hr functions. responsibilities: support the implementation of a regional capability program that enables digital mindset and adoption. support the preparation of content for strategic talent review. support the implementation, monitor, and enhance an internal development program for middle management in the region – growing @ mdlz define and deliver an education plan to develop future-forward in the people team linked to the organization's vision 2030 support celebration and engagement agenda for the regional headquarters office. requirements and preferred qualifications currently enrolled in a bachelor’s degree program in human resources, psychology, business administration, or a related field. preferred fluency in both spanish and english, with the ability to effectively communicate and translate between the two languages in a professional setting. the ideal candidate displays some of the following characteristics: strong leadership potential and student leadership experience. excellent communication skills and resilience. adaptable, with interpersonal savvy and engaged in diverse extracurricular activities. demonstrating a growth mindset, agility, integrity, and a vision for the future. strong cognitive abilities, willingness to learn, and data pattern recognition. driven, curious, and ready to make a positive impact. business unit summary mondelēz global llc...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it uniquely yours. you will perform detailed finance work, transactions and data structuring under the guidance of the finance manager. you will collect data, be responsible for maintaining information integrity, monitor reconciliations and conduct basic checks and controls. how you will contribute you will: execute aspects of finance planning and performance management process and related financial decisions potentially including annual contract planning/forecasting, target development, financial performance reporting/analysis, financial modeling and decision support for a focused scope within a region, business unit, country, supply chain, mondelēz international business services or corporate finance team. you will also execute data collection and data integrity checks contribute to a strong controls and compliance environment in area of scope and ensure full compliance with our policies execute ad hoc analyses and projects as requested by the senior finance manager (or director) support projects to improve efficiencies and improvements to ways of working and embrace a mindset of continuous improvement contribute to a high-performing finance team. you will also invest in personal development and the development of your finance peers what you will bring a desire to drive your future and accelerate your career. you will bring experience and knowledge in: technical expertise in financial analysis and data collection/structuring business acumen and a ba...
Description oreo, milka, field, clight, bubbaloo, ritz, chiclets, club social, oreo, halls y trident son sólo algunas de las marcas icónicas que vendemos, y estamos bien posicionados en todas las categorías en las que hacemos negocios. en mondelēz, puedes unirte a una compañía que ofrece carreras desafiantes y gratificantes, junto a más de 300 empleados dedicados y con marcas líderes. entre otros roles, podrías unirte a uno de nuestros galardonados equipos, construyendo sólidas relaciones ¿te interesaría trabajar con nosotros más adelante? compartenos tu perfil, así figurará que tienes interés por las oportunidades de la empresa te invitamos a seguir descubriendo más sobre lo que ofrecemos visitando nuestra página web y en nuestras redes sociales business unit summary wacam is mondelēzinternational’s latin america presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. wacam includes 13 countries: colombia, ecuador, perú, chile, bolivia, panamá, costa rica, nicaragua, honduras, guatemela, el salvador, república dominicana, puerto rico. we make and distribute our global brands and local jewels such as field, club social to over 190 million consumers. mondelēz international is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. at mondelez international we work under ...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it uniquely yours. under the leadership of the senior manager, audit, you will perform audits of financial accounting, internal processes and internal operational controls to ascertain compliance with internal policies/procedures and best practices. in this role, you may require guidance and support to determine audit testing or to review test samples. you will also help create reports on audit findings, root causes and provide recommendations on areas for improvement in business processes and internal controls to prevent/minimize future control risks. how you will contribute you will: perform internal audits within your area of scope including defining testing approaches, reviewing test samples, identifying potential issues, and reporting on audit findings. you will also complete audit work in accordance with iia standards and mondelēz international internal audit standards provide adequate assurance on the design and operating effectiveness of internal controls for the audit areas assigned ensure that all the audit findings are factually correct and provide/prepare solid test work and rationale for potential audit issues embrace a mindset of continuous improvement. you will also identify opportunities to improve ways of working in your area of responsibility contribute to a high-performing internal audit and controls team by sharing best practices with peers. you will also invest in personal development what you will bring a desire to drive your fut...
Description liderar y supervisar equipo de ventas para asegurar la implementación de las estrategias de mercadeo (nuevos productos) y trade marketing (punto de venta) en el canal detal, buscando el cumplimiento de la cuota de ventas supervisar la ejecución del vendedor en el punto de venta para garantizar que se estén aplicando los direccionamientos de pob evaluar las cifras de venta y diseñar estrategias de acuerdo con los modelos de atención, para mejorar la rentabilidad de las rutas controlar el mantenimiento de la data de clientes y rutas para garantizar una buena ejecución en la visita e información confiable para la toma de decisiones asignar y controlar la cuota de ventas sell out por vendedor para lograr el cumplimiento de objetivo de venta de las marcas responsable del seguimiento y recaudo de cartera de ventas sell out asegurar la distribución numérica de las principales marcas en el territorio asignado mas sobre esta posición: profesional o tecnólogo en administración de empresas, economía, ingeniería industrial o carreras afines 2 años mínimo de experiencia en el área comercial de productos de consumo masivo preferiblemente en el canal tradicional. manejo de clientes y equipo de ventas y habilidad y análisis estadístico conocimiento y manejo del canal tat inglés intermedio no relocation support available business unit summary wacam is mondelēzinternational’s latin america presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. wacam includes 13 countries: colombia, ecuador, perú, chile, bolivia, panamá, co...
Description join our mission to lead the future of snacking. make it uniquely yours. as a senior expert software & applications finance you will provide software and applications expertise and be responsible for implementation of the solutions. how you will contribute you will oversee the planning and execution of software and applications. to do so, you will be part of our sap cop team together with other stakeholders and external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future, with the focus on sap applications and best practices you will support the program of software renovation, focusing on sap s/4hana implementing regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure that support service level objectives and key performance indicators are accomplished. what you need to know about this position: sap cop is engaged in multiple parallel projects and initiatives globally from current sap optimization and continuous improvement, to new solutions implementation, m&a’s, on premise and cloud solutions, with complex integrations; and an aggressive agenda. what you will bring a desire to drive your future and accelerate your career. you will bring experience and kno...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it with pride. together with analytics team leaders you will support our business with excellent data models to uncover trends that can drive long-term business results. how you will contribute you will: execute the business analytics agenda in conjunction with analytics team leaders work with best-in-class external partners who leverage analytics tools and processes use models/algorithms to uncover signals/patterns and trends to drive long-term business performance execute the business analytics agenda using a methodical approach that conveys to stakeholders what business analytics will deliver what you will bring a desire to drive your future and accelerate your career and the following experience and knowledge: using data analysis to make recommendations to analytic leaders understanding in best-in-class analytics practices knowledge of indicators (kpi's) and scorecards knowledge of bi tools like tableau, excel, alteryx, r, python, etc. is a plus what we are looking for professional with outstanding communication abilities, both written and oral, who can easily translate difficult theoretical jargon into business language that all company stakeholders can grasp. deep understanding of marketing mix models analytics and databases english fluent no relocation support available business unit summary wacam is mondelēzinternational’s latin america presence with more the 1700 wonderful people proudly representing a diversity of cultures and nat...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. you are a specialist in a process, workstream or area in mondelēz international digital services, working to support impeccable service operations. how you will contribute you will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. as a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. in addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with mondelēz international policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. what you will bring a desire to drive your future and accelerate your career. you will bring experience and knowledge in: your specific process area working in a shared service organization being a good team player and influencing others process design and mapping, and business requirement gathering experience communicating effectively, applying interpersonal skills and taking initiative more about this role what you need to know about this position: as a communications and events advisor, you will play a pivotal role in supporting the people services nala team, working directly with leaders across workstreams and hubs in colombia and costa rica. you will be r...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it with pride. collaborating with cross-functional global and regional teams, you implement brand strategy that is aligned with our brand vision to drive sustainable growth and to deliver business objectives. you also support profit and loss management and future business development plans and objectives, including new product development and platform opportunities how you will contribute you will work with others to execute the brand strategy for designated brands, develop product and packaging initiatives, implement pricing strategies, and plan and execute integrated marketing communication and media plans. you will also provide recommendations for integrated commercial plans and provide input and support in the development and execution of marketing plans to ensure they meet revenue, profit targets, sharing objectives and monitoring performance. based on your strong understanding of consumer insights, brand strategy and positioning, you ill help develop integrated marketing communications and 360 degree campaigns. what you will bring a desire to drive your future and accelerate your career and the following experience and knowledge: delivering results marketing preferably in the fast-moving consumer goods sector our brands and business with a clear understanding of our consumers delivering results autonomously and influencing stakeholders analytical skills and a creative mindset—a balance of commercial and strategic acumen presenting a story in an ...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. as an organization we are committed to developing the next generation of makers and bakers. joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. you will be encouraged to step outside your comfort zone– you may even surprise yourself! we will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. here you can lean in and speak up and bring your own flavor. more about this role what you need to know about this position: mantenimiento y actualización de la agenda de onboardings para colombia de nómina, beneficios, hse (salud, seguridad y medio ambiente) y pex (people experience). revisión exhaustiva de la documentación de ingresos de nuevos empleados. a través de ña verificación de la completitud y precisión de los documentos requeridos. garantía de cumplimiento con las políticas y procedimientos internos y externos. comunicación con los empleados y departamentos relevantes para resolver cualquier discrepancia o inquietud registro y archivo adecuado de la documentación revisada para referencia futura. coordinación y gestión del proceso de inscripción de nuevos empleados en la seguridad social en colombia a través de la recopilación y verificación de la documentación requerida para la afiliación a eps (entidades promotoras de salud) y arl (administradoras de riesgos laborales). cumplimiento...
Description ¿estás listo para hacer que suceda en mondelēz international? Únete a nuestra misión de liderar el futuro de los snacks. hazlo con orgullo. desarrollarás relaciones profesionales con nuestros clientes y optimizarás las ventas base, npd y promociones. te asegurarás de tener una gran visibilidad en los minoristas y de ofrecer capacidades de venta. tu impulso te llevará a cumplir con los kpi del campo y alcanzar tus objetivos anuales. cómo contribuirás: te encargarás de garantizar un impacto visual máximo y una disponibilidad óptima en los estantes a través de técnicas de mercadeo. implementarás y supervisarás actividades promocionales. colocación e implementación de materiales de compra. informarás sobre las actividades. lo que aportarás: un deseo de impulsar tu futuro y acelerar tu carrera, además de la siguiente experiencia y conocimientos: excelentes habilidades de comunicación e interpersonales. conocimientos sólidos sobre procesos de ventas y negociación. habilidades analíticas sólidas. se requiere experiencia en ventas, preferiblemente en fmcg/cpg. perseverancia y atención a los detalles. más acerca de este rol lo que necesitas saber sobre esta posición: tu misión será cumplir con los objetivos de venta sell in y sell out, asegurando la implementación de las estrategias de venta y de pdv en el territorio asignado del canal detal, distribuidores y mayoristas a través del personal indirecto a su cargo, en línea con las políticas y valores corporativos. zona a cargo: suroriente de bogotá y parte de soacha. los ingredientes extra que traerás: habilidades analíti...
Description más acerca de este rol lo que necesitas saber sobre este rol: harás parte del equipo de mondelez business services, dando soporte a toda la región de latinoamérica, a través de resolución de tickets, chats, llamadas y brindando un excepcional servicio a cliente interno. este rol es temporal, de 6 meses de duración. responsabilidades: actualizar y mantener las pautas sobre cómo manejar diferentes tipos de preguntas de nómina/recursos humanos y estrategias de experiencia del usuario final. registrar y dar seguimiento a los casos en el sistema de gestión de casos, asignar severidad y dar seguimiento para garantizar que cada caso se resuelva y se puedan medir y mejorar los slas. proporcionar información general al público objetivo sobre políticas y procedimientos, y responder preguntas basadas en preguntas frecuentes. apoyar tareas relacionadas con el servicio al cliente de alta calidad y oportuno, asegurando que todas las solicitudes sean completamente entendidas respondiendo llamadas/correos electrónicos entrantes. para consultas no manejadas por el centro de servicio (por ejemplo, terceros), redirigir a los llamantes con cortesía y profesionalismo. registrar, recopilar, analizar y evaluar datos relacionados con la experiencia del cliente. los ingredientes extra que traerás: fuerte orientación al detalle. conocimiento sobre cómo brindar soporte claro y efectivo, con habilidades de orientación al cliente. adaptabilidad y flexibilidad dentro de un entorno de trabajo dinámico y acelerado. gran autonomía laboral con baja supervisión. requerimientos específicos del rol...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. as an organization we are committed to developing the next generation of makers and bakers. joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. you will be encouraged to step outside your comfort zone– you may even surprise yourself! we will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. here you can lean in and speak up and bring your own flavor. more about this role what you need to know about this position: apoyo a depuración cartera de pensiones y subsistemas de seguridad social, elaboración de informes para auditorias, recepción de requerimientos. what extra ingredients you will bring: education / certifications: estudiantes de último semestre de carreras como administración de empresas, finanzas, contabilidad o carreras similares no relocation support available business unit summary wacam is mondelēzinternational’s latin america presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. wacam includes 13 countries: colombia, ecuador, perú, chile, bolivia, panamá, costa rica, nicaragua, honduras, guatemela, el salvador, república dominicana, puerto rico. we make and distribute our global brands and local jewels such as field, club social to over 190 million consumers. mondelēz international is an equal opportunity employ...
Data management services business partner wacam &job; description: are you ready to make it happen at mondelēzinternational? join our mission to lead the future of snacking. make it matter. you work with functions and business units todevelop strategic roadmaps and to plan agreed-to outcomes. in thisrole, you ensure that commitments are met, and serve as the pointof contact for mondelēz international business services. how youwill contribute: you will offer your support on issues andchallenges that arise in the processes used in the shared servicesteam and/or with third-party suppliers. in addition, you willsupport internal and external continuous improvement initiativesand see business projects through to completion. you will alsocontribute to operational processes by ensuring that keyperformance indicators and performance management targets are metand by sharing best practices and supporting the super key usercommunity. what you will bring: a desire to drive your future andaccelerate your career. you will bring experience and knowledge in:1. shared services 2. building and maintaining effectivepartnerships with internal stakeholders and suppliers 3. customerservice experience 4. communicating, organizational,problem-solving, analytical, and multi-tasking skills 5. operatingeffectively in a changing environment and using initiative 6. usingdata to make recommendations and decisions 7. key performanceindicators, managerial reporting, forecasting, and budgeting mássobre el role: responsable de dar soporte de la master data, paraasí asegurar que se cumplan los procesos ...
Job description are you ready to make it happen atmondelēz international? join our mission to lead the future ofsnacking. make it with pride. you will implement the operationalcapabilities of the business and support the operational elementsfor the market. you will coordinate route planning, systemcapabilities and tools management for the sales team. how you willcontribute you will: - coordinate and initiate customer andemployee master data changes for sales including processing ofdata. - support the implementation of organizational realignmentsfor master data and administrative processes. - support therevision/development of relevant sales policies and administrativeprocesses including the provision in suitable media. - test forsystem implementation and system changes working closely with salesas well as various internal departments and external serviceproviders. - identify and implement master data simplificationopportunities. what you will bring a desire to drive your futureand accelerate your career and the following experience andknowledge: - experience in customer service, logistics or salessupport - basic knowledge of sales systems and tools (including sapand ms excel) - solid communication and problem solving skills -ability to handle and resolve multiple queries, respond quickly andmaintain composure what you need to know about this position: jobspecific requirements: travel requirements: work schedule: norelocation support available business unit summary wacam ismondelēz international’s latin america presence with more than 1700wonderful people proudly represe...
Job description are you ready to make it happen atmondelēz international? join our mission to lead the future of snacking. make it possible. you will execute warehouse operationsin terms of service, cost, health and safety, quality, fooddefense, sustainability, legal requirements, and policiescompliance. you will also work collaboratively with key internaland external (third-party logistics vendors) business partners toensure effective management, timely solutions, and execution. youwill also be responsible for activities such as inventorymanagement (i doc management, stock reconciliation), interfacesmonitoring, track and trace, claims management, invoice management,compliance execution (hse, quality, risk management), tenderssupport, third-party performance management, and palletsmanagement. how you will contribute you will: - review and analyzestock inaccuracies and guarantee accurate stock alignment betweensap and the warehouse management system based on availableinformation among stakeholders. analyze and verify capacityutilization, performance and kpi monitoring, and introducecorrective measures in case of missing kpis and the need to reduceadditional capacity. - work with our service providers to ensurethe delivery of our trading partners in terms of punctuality andcompleteness, taking into account quality and haccp guidelines. -monitor inbound, outbound, co-packing, warehousing, anddistribution activities to ensure shelf-life monitoring andmanagement, support reduction of write-offs, and constantly lookfor opportunities to improve productivity. - conductprojec...
Job description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it with pride. you will implement the operational capabilities of the business and support the operational elements for t...
Supply chain digital delivery lead wacam r-135079 | bogota, colombia | 2 other location(s) available business unit summary wacam is mondelēz international’s latin america presence with more than 1700 wonderful people proudly representing a diversity ...
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