Position description: serve as the primary point of contact for prestigepeo clients. manage day-to-day human resources activities for clients and worksite employees. provide consultation, guidance, and problem resolution within assigned client portfolio. roles & responsibilities: serve as the primary contact for clients’ human resources needs, e nsuring compliance with all applicable federal, state, and local laws. provide account management for clients as it relates to prestige services. oversee other dedicated client resources to ensure coordinated service delivery. develop and maintain effective business relationships with clients and brokers. conduct client visits (virtual and in-person) to develop and enhance client satisfaction. engage payroll specialists, benefits specialists, and other internal colleagues as needed to address client and worksite employee needs. act as a resource and advisor to clients on human resources matters such as new hire on-boarding, employee engagement, employee relations, performance management, progressive discipline, coaching, leave of absence, employee complaints/investigations, and exit strategies/termination. manage employee handbook creation, facilitate training initiatives, and support development of clients’ policies and procedures. learn and develop competence with all technology applications and other tools necessary to perform the role. conduct prestigepro product demonstrations for clients as needed. provide product information for technology partners to clients. support human resource processes and procedures to ensure accu...
Position description: serve as the primary point of contact for prestigepeo clients. manage day-to-day human resources activities for clients and worksite employees. provide consultation, guidance, and problem resolution within assigned client portfolio. roles & responsibilities: - serve as the primary contact for clients’ human resources needs, e nsuring compliance with all applicable federal, state, and local laws. - provide account management for clients as it relates to prestige services. - oversee other dedicated client resources to ensure coordinated service delivery. - develop and maintain effective business relationships with clients and brokers. - engage payroll specialists, benefits specialists, and other internal colleagues as needed to address client and worksite employee needs. - act as a resource and advisor to clients on human resources matters such as new hire on-boarding, employee engagement, employee relations, performance management, progressive discipline, coaching, leave of absence, employee complaints/investigations, and exit strategies/termination. - manage employee handbook creation, facilitate training initiatives, and support development of clients’ policies and procedures. - learn and develop competence with all technology applications and other tools necessary to perform the role. - support human resource processes and procedures to ensure accurate, timely and consistent service delivery to clients. - collaborate with colleagues across departments to resolve problems for clients and worksite employees, including payroll, benefits, comp...
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