How to apply : click on the link below and complete a brief screening interview. position: customer service representative (remote – colombia-based only) miami-based company | remote work from colombia at sunny bliss plumbing & air , we brighten homes across miami with expert plumbing and hvac services. as a fast-growing, family-owned business, we’re on a mission to deliver top-tier customer care—and that starts with you. we’re looking for a customer service representative based in colombia who can bring warmth, professionalism, and a problem-solving mindset to every customer interaction. if you're fluent in english, tech-savvy, and excited to be part of a supportive and high-performing team, we’d love to meet you! what you’ll do: be the friendly voice of sunny bliss—answer calls, texts, and emails with clarity and care schedule service appointments and dispatch technicians using our systems (servicetitan experience is a plus!) follow up with customers after service to ensure complete satisfaction handle concerns or issues with empathy and efficiency support field crews by managing scheduling updates and ensuring team alignment keep accurate records and maintain our crm and job management tools what we’re looking for: based in colombia with a reliable internet connection fluent in spoken and written english (non-negotiable) 1+ year of experience in customer service (experience in plumbing/hvac is a bonus) organized, responsive, and able to multitask under pressure a self-starter who thrives in a remote environment and aligns with our core values: integrity, accountability, ...
How to apply: click on the link below and complete a brief screening interview. position: customer service representative (remote – colombia-based only) miami-based company | remote work from colombia at sunny bliss plumbing & air, we brighten homes across miami with expert plumbing and hvac services. as a fast-growing, family-owned business, we’re on a mission to deliver top-tier customer care—and that starts with you. we’re looking for a customer service representative based in colombia who can bring warmth, professionalism, and a problem-solving mindset to every customer interaction. if you're fluent in english, tech-savvy, and excited to be part of a supportive and high-performing team, we’d love to meet you! what you’ll do: - be the friendly voice of sunny bliss—answer calls, texts, and emails with clarity and care - schedule service appointments and dispatch technicians using our systems (service titan experience is a plus!) - follow up with customers after service to ensure complete satisfaction - handle concerns or issues with empathy and efficiency - support field crews by managing scheduling updates and ensuring team alignment - keep accurate records and maintain our crm and job management tools what we’re looking for: - based in colombia with a reliable internet connection - fluent in spoken and written english (non-negotiable) - 1+ year of experience in customer service (experience in plumbing/hvac is a bonus) - organized, responsive, and able to multitask under pressure - a self-starter who thrives in a remote environment and aligns with our core value...
Job summary join our team at sunny bliss plumbing & air. we're looking for a customer service representative based in colombia who can bring warmth, professionalism, and a problem-solving mindset to every customer interaction. responsibilities - be the friendly voice of sunny bliss—answer calls, texts, and emails with clarity and care - schedule service appointments and dispatch technicians using our systems (servicetitan experience is a plus) - follow up with customers after service to ensure complete satisfaction - handle concerns or issues with empathy and efficiency - support field crews by managing scheduling updates and ensuring team alignment - keep accurate records and maintain our crm and job management tools desired requirements - based in colombia with a reliable internet connection - fluent in spoken and written english (non-negotiable) - 1+ year of experience in customer service (experience in plumbing/hvac is a bonus) - organized, responsive, and able to multitask under pressure - a self-starter who thrives in a remote environment and aligns with our core values: integrity, accountability, constant improvement, teamwork and desire to win - comfortable in remote settings, including zoom meetings with the camera on benefits - competitive compensation (discussed during interview process) - paid weekly - performance-based bonuses - a long-term opportunity with a u.s.-based company that values your work - growth potential in a dynamic, fast-paced environment - supportive leadership and teammates who truly care descripción del trabajo lorem ipsum dolor sit ...
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