Company description: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, bringing them a unique ...
We are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is seeking a professional services engineer to play a key role in the implementation, customization, and integration of our fraud detection and anti-money laundering solutions from nice actimize premier. this role requires a strong technical background in software development, customer interaction, and project execution. the ideal candidate will work closely with cross-functional teams, including r&d;, data science, and customer support, to deliver high-quality solutions to financial institutions. the professional services engineer performs a wide range of duties including some or all the following: - develop, configure, and implement software features according to design documents and enterprise software standards. - oversee the technical planning and execution of custome...
Company description about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description the change management specialist is responsible for leading and supporting organizational change initiatives and projects by guiding employees and stakeholders through the change process. the cm specialist will be a part of the consulting services team at sutherland. this role involves ensuring the successful adoption of new processes, systems, technologies, or organizational structures while minimizing resistance and disruption. the change management specialis...
We are one sutherland — a global team where everyoneis working together to create great breakthrough solutions. ourworkforce has thrived in an environment of diversity of thought,experience and background. we celebrate our diversity and embraceit whole-heartedly. sutherland is an equal opportunity employer. wepromote a positive work environment by conducting ourselvesprofessionally and helping each other achieve our goal of onesutherland team, playing to win. sutherland was founded 38 yearsago (1986). since then, we have become a leading global provider ofbusiness process and technology management services offering anintegrated portfolio of analytics-driven back office andcustomer-facing solutions that support the entire customer lifecycle. job description: sutherland is seeking an attentive andgoal-oriented person to join us as a professional service salesexecutive for the nice actimize program. as a services salesexecutive, you own the entire process of services engagement withinthe sales cycle related to license opportunities as well as anyvalue expansion (extension) services. this includes selling thevalue of actimize professional services early in the sales cycle,responding to the services elements of rfis and rfps, preparingproposals, working closely with sales and professional services toproduce a statement of work (sow), negotiating with clients toclose statements of work (sow), and successfully managing a cleanhandover to the delivery team. the professional service salesexecutive performs a wide range of duties including some or all thefollowing: 1. develop and...
It project manager - implementation projects established in 1986, sutherland global services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. sutherland is looking for project managers who want to benefit from a great onboarding program, work environment, job stability, and professional growth opportunities working with multicultural teams all over the globe for one of the biggest it solutions multinationals in the world, nice software solutions. the project manager is responsible for planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues. lead activities to foresee risks and issues and create the required mitigation plans. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! main responsibilities and deliverables strengthen relationships: end-to-end management of a project or program of projects including: scope management time management cost management (budgeting, forecasting, revenue, etc.) quality management human resource/personnel management communications management risk management stakeholder (internal and external) management manage all phases of the project – initiation, planning, execution, monitor and control, and closing. effective use of nice project management methodology, processes, tool...
Bilingual software engineer - c# and sql established in 1986, sutherland global services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. sutherland is seeking an attentive and goal-oriented person to join us as a software engineer for the nice actimize program. the candidate will translate the underlying technical details of customer requirements to the functional level with the help of technical expertise and proprietary products available at nice actimize. job description the software engineer performs a wide range of duties including: prepares and integrates actimize solutions. enhances existing solutions to match client requirements by configuring and customizing software using actimize software, sql/postgresql, and other technologies. determines technical feasibility by evaluating requirements and analysis as well as proposed solutions. tests and troubleshoots software solutions, configurations, and customizations. provides information by collecting, analyzing, and summarizing development and service issues. utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process. performs technical root cause analysis and outlines corrective action for given problems. creates databases, objects views and indexes, writes and runs queries to inspect data in the database. writes xsd to define xob model and understands requests and respo...
It project manager - implementation projects established in 1986, sutherland global services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. sutherland is looking for project managers who want to benefit from a great onboarding program, work environment, job stability, and professional growth opportunities working with multicultural teams all over the globe for one of the biggest it solutions multinationals in the world, nice software solutions. the project manager is responsible for planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues. lead activities to foresee risks and issues and create the required mitigation plans. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! main responsibilities and deliverables strengthen relationships: end-to-end management of a project or program of projects including: scope management time management cost management (budgeting, forecasting, revenue, etc.) quality management human resource/personnel management communications management risk management stakeholder (internal and external) management manage all phases of the project – initiation, planning, execution, monitor and control, and closing. effective use of nice project management methodology, processes, to...
Company descriptionwe are one sutherland — a global team where everyone is working together to create great breakthrough solutions. we are seeking a motivated and passionate person to join us as a creative content designer - marketing intern of the talent attraction team. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! job descriptionshape workplace culture: offer support, boost engagement, and inspire positive attitudes; promote our culture and winning behaviors. general support to the talent attraction teaminternal & external communicationsparticipate in the creation of various campaigns from messaging, communication, and design perspectives photography and videography skills: producing, filming, and editing translate corporate culture and ideas into different static and animated designs for digital communications collaborate with art directors and designers to develop concepts that resonate with target audiencesqualificationsrequirements/qualifications: advanced english level (b2)basic knowledge of different design software and technologies (such as illustrator, after effects, photoshop, audition, premier, lightroom)photography and videography skills: producing, filming and editinga keen eye for aesthetics and details engaging personality: capable of bringing a genuine sense of happiness and warmth to every interaction excellent communication skills ability to work methodically and meet deadlines additional informationall your information will be kept confidential ac...
"looking to start your career within the banking industry? you can have the ideal opportunity at sutherland, a leading multinational bpo company that has as a client, one of the most important banks in the us! all you need is: - availability to work on site - advanced english level (b2) - the best attitude and willingness to help customers to serve their needs and reach their financial goals we offer you: - $2.500.000 base salary - transport allowance: 200.000cop monthly. - up to $900.000 bonus - 42 hours per week - 2 days off (sundays alwasy off) - 70k card allowance for food - work from home based on performance - direct contract with sutherland - all the legal benefits of a long-term contract - growth opportunities and much more!! - a great work environment apply now and spread the word with your friends and family!"...
Looking to start your career within the banking industry? you can have the ideal opportunity at sutherland, a leading multinational bpo company that has as a client, one of the most important banks in the us! all you need is: - availability to work on site - advanced english level (b2) - the best attitude and willingness to help customers to serve their needs and reach their financial goals we offer you: - $2.500.000 base salary - transport allowance: 200.000cop monthly. - up to $900.000 bonus - 42 hours per week - 2 days off - 70k card allowance for food - work from home based on performance - direct contract with sutherland - all the legal benefits of a long-term contract - growth opportunities and much more!! - a great work environment apply now and spread the word with your friends and family!...
"looking to start your career within the banking industry? you can have the ideal opportunity at sutherland, a leading multinational bpo company that has as a client, one of the most important banks in the us! all you need is: - availability to work on site - advanced english level (b2) - the best attitude and willingness to help customers to serve their needs and reach their financial goals we offer you: - $2.500.000 base salary - transport allowance: 200.000cop monthly. - up to $900.000 bonus - 42 hours per week - 2 days off (sundays alwasy off) - 70k card allowance for food - work from home based on performance - direct contract with sutherland - all the legal benefits of a long-term contract - growth opportunities and much more!! - a great work environment apply now and spread the word with your friends and family!"...
Looking to start your career within the banking industry? you can have the ideal opportunity at sutherland, a leading multinational bpo company that has as a client, one of the most important banks in the us! all you need is: - availability to work on site - advanced english level (b2) - the best attitude and willingness to help customers to serve their needs and reach their financial goals we offer you: - $2.500.000 base salary - transport allowance: 200.000cop monthly. - up to $900.000 bonus - 42 hours per week - 2 days off - 70k card allowance for food - work from home based on performance - direct contract with sutherland - all the legal benefits of a long-term contract - growth opportunities and much more!! - a great work environment apply now and spread the word with your friends and family!...
Company description: about sutherland: artificialintelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us,they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leadingtechnology and business process excellence. we’ve created over 200unique inventions under several patents across ai and othercritical technologies. leveraging our advanced products andplatforms, we drive digital transformation, optimize criticalbusiness operations, reinvent experiences, and pioneer newsolutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, thepeople they work with, and the customers they serve. we tailorproven and rapid formulas, to fit their unique dna. we bringtogether human expertise and artificial intelligence to developdigital chemistry. this unlocks new possibilities, transformativeoutcomes and enduring relationships. sutherland unlocking digitalperformance. delivering measurable results job description: you arealso expected to: 1. establish and maintain communication withclients and/or team members; understand their needs, resolveissues, and meet expectations; 2. produce solid and effectivestrategies based on accurate and meaningful data reports andanalysis and/or keen observations that would impact the bottomline; 3. identify the training needs that will equip the staff withfundamental skills and knowledge; 4. have a thorough understandingof the various system tools and opera...
Company description we are one sutherland— a globalteam where everyone is working together to create greatbreakthrough solutions. our workforce has thrived in an environmentof diversity of thought, experience and background. we celebrateour diversity and embrace it whole-heartedly. sutherland is anequal opportunity employer. we promote a positive work environmentby conducting ourselves professionally and helping each otherachieve our goal of one sutherland team, playing to win. sutherlandwas founded 38 years ago (1986). since then, we have become aleading global provider of business process and technologymanagement services offering an integrated portfolio ofanalytics-driven back office and customer-facing solutions thatsupport the entire customer life cycle. job description sutherlandis seeking an attentive and goal-oriented person to join us as aprofessional service sales executive for the nice actimize program. as a services sales executive, you own the entire process ofservices engagement within the sales cycle related to licenseopportunities as well as any value expansion (extension) services. this includes selling the value of actimize professional servicesearly in the sales cycle, responding to the services elements ofrfis and rfps, preparing proposals, working closely with sales andprofessional services to produce a statement of work (sow),negotiating with clients to close statements of work (sow), andsuccessfully managing a clean handover to the delivery team. theprofessional service sales executive performs a wide range ofduties including some or all the foll...
¡asegura hoy tu trabajo en sutherland e impulsa tu carrera en una multinacional líder del sector de bpos! si tienes nivel de inglés avanzado (b2), definitivamente tenemos oportunidades para ti, donde podrás recibir salarios básicos competitivos ($2.300.000), horarios de 40 horas a la semana, bonos por desempeño, 2 días libres e increíbles oportunidades de crecimiento. ¡no esperes más! Únete a un equipo donde puedes crecer personal y profesionalmente y además, ser tú mismo. aplica ahora - $2.300.000 base salary - $500.000 bonus monthly - paid training - 2 days off! - 40 working hours per week - career growth and much more don’t think about it. provide an exceptional customer experience and showcase your sales skills while growing your own way at a global company! apply now! - educación mínima: bachillerato / educación media - idiomas: inglés...
"looking to start your career within the banking industry? you can have the ideal opportunity at sutherland, a leading multinational bpo company that has as a client, one of the most important banks in the us! all you need is: - availability to work on site - advanced english level (b2) - the best attitude and willingness to help customers to serve their needs and reach their financial goals we offer you: - $2.500.000 base salary - transport allowance: 200.000cop monthly. - up to $900.000 bonus - 42 hours per week - 2 days off (sundays alwasy off) - 70k card allowance for food - work from home based on performance - direct contract with sutherland - all the legal benefits of a long-term contract - growth opportunities and much more!! - a great work environment apply now and spread the word with your friends and family!" - educación mínima: educación básica secundaria - idiomas: inglés...
Looking to start your career within the banking industry? you can have the ideal opportunity at sutherland, a leading multinational bpo company that has as a client, one of the most important banks in the us! all you need is: - availability to work on site - advanced english level (b2) - the best attitude and willingness to help customers to serve their needs and reach their financial goals we offer you: - $2.500.000 base salary - transport allowance: 200.000cop monthly. - up to $900.000 bonus - 42 hours per week - 2 days off - 70k card allowance for food - work from home based on performance - direct contract with sutherland - all the legal benefits of a long-term contract - growth opportunities and much more!! - a great work environment apply now and spread the word with your friends and family! - educación mínima: bachillerato / educación media - idiomas: inglés...
"looking to start your career within the banking industry? you can have the ideal opportunity at sutherland, a leading multinational bpo company that has as a client, one of the most important banks in the us! all you need is: - availability to work on site - advanced english level (b2) - the best attitude and willingness to help customers to serve their needs and reach their financial goals we offer you: - $2.500.000 base salary - transport allowance: 200.000cop monthly. - up to $900.000 bonus - 42 hours per week - 2 days off (sundays alwasy off) - 70k card allowance for food - work from home based on performance - direct contract with sutherland - all the legal benefits of a long-term contract - growth opportunities and much more!! - a great work environment apply now and spread the word with your friends and family!" - educación mínima: educación básica secundaria - idiomas: inglés...
Job description we are seeking highly motivated customer support personnel to join our dynamic team. as customer support personnel, you will be responsible for providing exceptional support to our customers, sharing information of their account and escalation handling as needed. your primary goal will be to build product expertise, deliver outstanding customer experiences, and collaborate effectively to drive resolutions with different departments within the project. job responsibilities: communicate complex information in a simplified and clear manner. be able to demonstrate curiosity and a proactive problem-solving mindset to implement sustainable solutions. understand and empathize with customers when interacting with a wide range of different personality types. act as costumer voice and define and implement innovative solutions. provide outstanding customer support using tools such as zendesk, jira, confluence salesforce. qualifications language english b2 required excellent communication skills: verbal, written, listening understand and can effectively hold conversations with north american customers (e.g. understands common references, slang, and technical terms)." availability to collaborate with product, program, marketing and engineering teams. professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience analytical problem-solving skills; linear and logical troubleshooting skills ability to work in a high pressure, highly flexible environment. ability to handle difficult or frustrated customers e...
Job description sutherland is seeking application and system monitoring engineer to take our existing cloudops monitoring to the next level. in this position you will be working with multitude of modern tools and technologies to properly and efficiently build next generation of monitoring system as well as troubleshoot and resolve issues in our development, test and production environments. the ideal candidate has to have the ability to work in a dynamic and complex software build environment and will also be an energetic self-starter with a passion to build, innovate and achieve excellence. subject matter expertise: experience implementing predictive and detailed monitoring. expert in linux command line. design, architect and implement secure and highly available monitoring infrastructure. enhanced monitoring capabilities including – auto detection of brute force attacks in logs. password attacks in logs. implement next gen predictive monitoring solution to – detect and alert on capacity utilization of compute resources. detect and alert on any network related issues and choke points. ability to design, implement and improve grafana, prometheus, loki, promtail, node exporter. log parsing and management. configuration of alerting, push notifications to victorops (now splunk) and email notifications. architect, design and implement icinga 2 monitoring and alerting. ability to monitor system metrics and log parsing. ability to automate tasks using bash and / or python scripting. predictive monitoring of systems and applications. familiarity with jvm internals and using of j...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. we are seeking a motivated and passionate person to join us as a creative content designer - marketing intern of the talent attraction team. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! job description shape workplace culture: offer support, boost engagement, and inspire positive attitudes; promote our culture and winning behaviors. - general support to the talent attraction team - internal & external communications - participate in the creation of various campaigns from messaging, communication, and design perspectives - photography and videography skills: producing, filming, and editing - translate corporate culture and ideas into different static and animated designs for digital communications - collaborate with art directors and designers to develop concepts that resonate with target audiences qualifications requirements/qualifications: - advanced english level (b2) - basic knowledge of different design software and technologies (such as illustrator, after effects, photoshop, audition, premier, lightroom) - photography and videography skills: producing, filming and editing - a keen eye for aesthetics and details - engaging personality: capable of bringing a genuine sense of happiness and warmth to every interaction - excellent communication skills - ability to work methodically and meet deadlines additional information all you...
About sutherland: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, theseare key factors of success. for us, they’re our core expertise. wework with iconic brands worldwide, bringing them a unique valueproposition through market-leading technology and business processexcellence. we’ve created over 200 unique inventions under severalpatents across ai and other critical technologies. leveraging ouradvanced products and platforms, we drive digital transformation,optimize critical business operations, reinvent experiences, andpioneer new solutions, all provided through a seamless “as aservice” model. for each company, we provide new keys for theirbusinesses, the people they work with, and the customers theyserve. we tailor proven and rapid formulas to fit their unique dna,bringing together human expertise and artificial intelligence todevelop digital chemistry. this unlocks new possibilities,transformative outcomes, and enduring relationships. sutherlandunlocking digital performance. delivering measurable results. jobdescription you are also expected to: key responsibilities 1. establish and maintain communication with clients and/or teammembers; understand their needs, resolve issues, and meetexpectations. 2. produce solid and effective strategies based onaccurate and meaningful data reports and analysis and/or keenobservations that would impact the bottom line. 3. identify thetraining needs that will equip the staff with fundamental skillsand knowledge. 4. have a thorough understanding of the varioussystem tools and operat...
Company description: about sutherland: artificialintelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us,they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leadingtechnology and business process excellence. we’ve created over 200unique inventions under several patents across ai and othercritical technologies. leveraging our advanced products andplatforms, we drive digital transformation, optimize criticalbusiness operations, reinvent experiences, and pioneer newsolutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, thepeople they work with, and the customers they serve. we tailorproven and rapid formulas, to fit their unique dna. we bringtogether human expertise and artificial intelligence to developdigital chemistry. this unlocks new possibilities, transformativeoutcomes and enduring relationships. sutherland unlocking digitalperformance. delivering measurable results job description: you arealso expected to: 1. establish and maintain communication withclients and/or team members; understand their needs, resolveissues, and meet expectations; 2. produce solid and effectivestrategies based on accurate and meaningful data reports andanalysis and/or keen observations that would impact the bottomline; 3. identify the training needs that will equip the staff withfundamental skills and knowledge; 4. have a thorough understandingof the various system tools and opera...
We?re hiring customer service representatives for our on-site travel industry campaign! requirements: - advanced english level (b2) - full-time availability - excellent communication and customer service skills what we offer: - 40-hour work week - base salary: $2,600,000 cop - hiring bonus: $1,000,000 cop - performance bonus up to $500,000 cop - transportation allowance: $200,000 cop/month - two days off per week - direct contract with sutherland - growth opportunities - certified as a great place to work apply now and start your journey with sutherland!...
We are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win.sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.job description:sutherland is seeking an attentive and goal-oriented person to join us as a professional service sales executive for the nice actimize program. as a services sales executive, you own the entire process of services engagement within the sales cycle related to license opportunities as well as any value expansion (extension) services. this includes selling the value of actimize professional services early in the sales cycle, responding to the services elements of rfis and rfps, preparing proposals, working closely with sales and professional services to produce a statement of work (sow), negotiating with clients to close statements of work (sow), and successfully managing a clean handover to the delivery team.the professional service sales executive performs a wide range of duties including some or all the followin...
Company descriptionsutherland is seeking a reliable and detail-oriented person to join us as subject matter expert. we are a group of driven and hard-working individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!job descriptionsmes in this role get to:empower the work: create, facilitate, and huddle sessions to equip staff with fundamental skills and knowledge.impact the bottom line: conduct bq / remedial training for the folks in nesting. also, conduct floor interventions for bq teams.strengthen relationships: establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.take the lead: deliver new hire training for the business, ensuring a good learning experience for the new hires, equipping them with the relevant skill sets to meet the production goals from the first month post-nesting. partner with quality and training manager to identify skill and knowledge gaps that lead to a stable performance trend. work with the training manager to prepare training content to run a bq intervention for the business and cater the learning via the update management process and new launches.qualificationsexcellent data mining skillsability to think outside of traditional roles to evaluate business implicationsability to interpret data, identify trends, and make suggestions for improvementsstrong verbal and written communication skills; able to communicate in a clear, constructive, and professional mannerdemonstrated le...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our dive...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our dive...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo