Customer care representative responsibilities: be customer obsessed. manage each call interaction with our customers’ satisfaction as your number one priority. identify customers’ needs, clarify information, research every issue and provide solutions. inform customer by explaining procedures; answering questions; providing information. deliver on commitments, do what you say you will do. resolve the customer issue same day, at most within 24 hours. always provide correct information to the customer. listen carefully to understand the true customer question. show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: high school diploma or equivalent required. passion for delivering a stand-out customer experience. excellent verbal and written communication skills. ability to ask probing questions and problem resolution skills. ability to follow instructions for specific customer resolutions tasks. ability to work within a high-pressure environment and maintain a positive interaction for the customer. intermediate proficiency with pc navigation while providing exceptional customer service. ability to read, write, speak and understand the english language in a business environment (85% - 90%). ability to read, write, speak and understand the french language in a business environment (85% - 90%). financial services or banking background preferred. flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or extra shifts to meet the needs of the business. ...
Customer care representative responsibilities: - be customer obsessed. - manage each call interaction with our customers’ satisfaction as your number one priority. - identify customers’ needs, clarify information, research every issue and provide solutions. - inform customer by explaining procedures; answering questions; providing information. - deliver on commitments, do what you say you will do. - resolve the customer issue same day, at most within 24 hours. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: - high school diploma or equivalent required. - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure environment and maintain a positive interaction for the customer. - intermediate proficiency with pc navigation while providing exceptional customer service. - ability to read, write, speak and understand the english language in a business environment (85% - 90%). - ability to read, write, speak and understand the french language in a business environment (85% - 90%). - financial services or banking background preferred. - flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or extra shifts t...
**descripción completa del puesto** **ubicación**: bogotá, colombia **tipo de puesto**: tiempo completo / medio tiempo **horario**: turnos flexibles **descripción del puesto**: estamos contratando conductores de autobús comprometidos y responsables para el transporte de pasajeros en rutas urbanas o intermunicipales. el profesional será responsable de la conducción segura del vehículo, cumplimiento de los horarios y atención respetuosa a los pasajeros. **responsabilidades**: - conducir el autobús de forma segura, respetando las leyes de tránsito. - seguir rutas y horarios definidos. - ayudar a pasajeros con necesidades especiales, si es necesario. - cuidar la limpieza y buen estado del vehículo. - informar al equipo de mantenimiento sobre cualquier problema técnico. **requisitos**: - licencia de conducción categoría d o e vigente. - curso actualizado de transporte colectivo de pasajeros. - experiência previa como conductor de autobús será un plus. - responsabilidad, puntualidad y buena comunicación. - disponibilidad para trabajar en diferentes turnos (incluyendo fines de semana o festivos). tipo de puesto: temporal duración del contrato: 2 semanas fecha de inicio prevista: 08/08/2025...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: customer care representative responsibilities: - be customer obsessed. - manage each call interaction with our customers’ satisfaction as your number one priority. - identify customers’ needs, clarify information, research every issue and provide solutions. - inform customer by explaining procedures; answering questions; providing information. - deliver on commitments, do what you say you will do. - resolve the customer issue same day, at most within 24 hours. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: - high school diploma or equivalent required. - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work withi...
Job description: we are seeking a highly motivated and customer-focused individual to join our team as a customer service representative trilingual. key responsibilities: - be customer obsessed, prioritizing satisfaction above all else. - manage each call interaction with empathy and respect, identifying customers' needs and providing solutions. - deliver on commitments, communicating effectively and resolving issues in a timely manner. - provide accurate information, listening carefully to understand customers' questions and concerns. requirements: - high school diploma or equivalent required. - excellent verbal and written communication skills in english and french. - ability to work within a high-pressure environment, maintaining a positive interaction for the customer. - intermediate proficiency with pc navigation while providing exceptional customer service. - financial services or banking background preferred. - flexibility with schedules, available to work a variety of shifts, including weekends, overnights, holidays, and extra shifts....
Customer care representative responsibilities: be customer obsessed.manage each call interaction with our customers' satisfaction as your number one priority.identify customers' needs, clarify information, research every issue and provide solutions.inform customer by explaining procedures; answering questions; providing information.deliver on commitments, do what you say you will do.resolve the customer issue same day, at most within 24 hours.always provide correct information to the customer. listen carefully to understand the true customer question.show empathy and respect with each customer interaction. we talk with a smile on our face.requirements: high school diploma or equivalent required.passion for delivering a stand-out customer experience.excellent verbal and written communication skills.ability to ask probing questions and problem resolution skills.ability to follow instructions for specific customer resolutions tasks.ability to work within a high-pressure environment and maintain a positive interaction for the customer.intermediate proficiency with pc navigation while providing exceptional customer service.ability to read, write, speak and understand the english language in a business environment (85% - 90%).ability to read, write, speak and understand the french language in a business environment (85% - 90%).financial services or banking background preferred.flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or extra shifts to meet the needs of the business. #j-18808-ljbffr...
**descripción de la empresa**: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. **descripción funciones del cargo**: empresa requiere para su equipo de trabajo, profesional universitario en ingeniería electrónica, ingeniería de telecomunicaciones o ingeniería de sistemas con experiência mínima de 3 años en el área. con conocimientos en operación y/o montaje de sistemas de rf y/o microondas, equipos de red mikrotik y/o cisco, ccna y en radios mikrotik / mimosa / ubiquity. **funciones**: - planear y coordinar las actividades de instalación, mantenimientos y factibilidades de la red de telecomunicaciones de la regional con el fin de garantizar la efectiva prestación de los servicios brindados por la compañía. **salario**: $3.200.000. **horario**: lunes a viernes de 7:30 a.m. a 5:30 p.m. / sábados 8:00 a.m. a 12:00 p.m. **tipo de contrato**: término indefinido. **lugar del puesto de trabajo**: medellín. **requisitos**: experiência mínima de 3 años en el área. profesional en ingeniería electrónica, ingeniería de telecomunicaciones o ingeniería de sistemas **condiciones oferta**: **sueldo líquido mensual**: 3200000 **descripción proceso de selección**: - postular a la oferta. - ingresar o registrarte con tu mail a través del...
**customer care representative** **responsibilities**: - be customer obsessed. - manage each call interaction with our customers’ satisfaction as your number one priority. - identify customers’ needs, clarify information, research every issue and provide solutions. - inform customer by explaining procedures; answering questions; providing information. - deliver on commitments, do what you say you will do. - resolve the customer issue same day, at most within 24 hours. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. **requirements**: - high school diploma or equivalent required. - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure environment and maintain a positive interaction for the customer. - intermediate proficiency with pc navigation while providing exceptional customer service. - ability to read, write, speak and understand the english language in a business environment (85% - 90%). - ability to read, write, speak and understand the french language in a business environment (85% - 90%). - financial services or banking background preferred. - flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or ex...
**descripción de la empresa**: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. **descripción funciones del cargo**: empresa requiere para su equipo de trabajo, profesional universitario en ingeniería electrónica, ingeniería de telecomunicaciones o ingeniería de sistemas con experiência mínima de 3 años en el área. con conocimientos en operación y/o montaje de sistemas de rf y/o microondas, equipos de red mikrotik y/o cisco, ccna y en radios mikrotik / mimosa / ubiquity. **funciones**: - planear y coordinar las actividades de instalación, mantenimientos y factibilidades de la red de telecomunicaciones de la regional con el fin de garantizar la efectiva prestación de los servicios brindados por la compañía. **salario**: $3.200.000. **horario**: lunes a viernes de 7:30 a.m. a 5:30 p.m. / sábados 8:00 a.m. a 12:00 p.m. **tipo de contrato**: término indefinido. **lugar del puesto de trabajo**: medellín. **requisitos**: experiência mínima de 3 años en el área. profesional en ingeniería electrónica, ingeniería de telecomunicaciones o ingeniería de sistemas **condiciones oferta**: **sueldo líquido mensual**: 3200000 **descripción proceso de selección**: - postular a la oferta. - ingresar o registrarte con tu mail a través del b...
Customer care representative responsibilities: - be customer obsessed. - manage each call interaction with our customers’ satisfaction as your number one priority. - identify customers’ needs, clarify information, research every issue and provide solutions. - inform customer by explaining procedures; answering questions; providing information. - deliver on commitments, do what you say you will do. - resolve the customer issue same day, at most within 24 hours. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: - high school diploma or equivalent required. - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure environment and maintain a positive interaction for the customer. - intermediate proficiency with pc navigation while providing exceptional customer service. - ability to read, write, speak and understand the english language in a business environment (85% - 90%). - ability to read, write, speak and understand the french language in a business environment (85% - 90%). - financial services or banking background preferred. - flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or extra shifts to meet the needs of ...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: responsibilities: - be customer obsessed. - manage each call interaction with our customers’ satisfaction as your number one priority. - identify customers’ needs, clarify information, research every issue and provide solutions. - inform customers by explaining procedures; answering questions; providing information. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: - high school diploma or equivalent required. - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure environment and maintain a positive interaction for the customer. - intermediate proficiency with pc navigation while providing excep...
Bogotá, bogotá, colombia - full time - entry level **customer care representative** **responsibilities**: - be customer obsessed. - manage each call interaction with our customers’ satisfaction as your number one priority. - identify customers’ needs, clarify information, research every issue and provide solutions. - inform customer by explaining procedures; answering questions; providing information. - deliver on commitments, do what you say you will do. - resolve the customer issue same day, at most within 24 hours. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. **requirements**: - high school diploma or equivalent required. - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure environment and maintain a positive interaction for the customer. - intermediate proficiency with pc navigation while providing exceptional customer service. - ability to read, write, speak and understand the english language in a business environment (85% - 90%). - ability to read, write, speak and understand the french language in a business environment (85% - 90%). - financial services or banking background preferred. - flexible with schedules and available to work a variety of...
Lets tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goalsevery person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: responsibilities: - be customer obsessed. - manage each call interaction with our customers satisfaction as your number one priority. - identify customers needs, clarify information, research every issue and provide solutions. - inform customers by explaining procedures;answering questions;providing information. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: - high school diploma or equivalent required. - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure environment and maintain a positive interaction for the customer. - intermediate proficiency with pc navigation while providing exceptional...
Lets tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goalsevery person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: responsibilities: - be customer obsessed. - manage each call interaction with our customers satisfaction as your number one priority. - identify customers needs, clarify information, research every issue and provide solutions. - inform customers by explaining procedures; answering questions; providing information. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: - high school diploma or equivalent required. - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure environment and maintain a positive interaction for the customer. - intermediate proficiency with pc navigation while providing exception...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: customer care representative responsibilities: be customer obsessed. manage each call interaction with our customers’ satisfaction as your number one priority. identify customers’ needs, clarify information, research every issue and provide solutions. inform customer by explaining procedures; answering questions; providing information. deliver on commitments, do what you say you will do. resolve the customer issue same day, at most within 24 hours. always provide correct information to the customer. listen carefully to understand the true customer question. show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: high school diploma or equivalent required. passion for delivering a stand-out customer experience. excellent verbal and written communication skills. ability to ask probing questions and problem resolution skills. ability to follow instructions for specific customer resolutions tasks. ability to work within a high-pressure environment and main...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: responsibilities: - be customer obsessed. - manage each call interaction with our customers’ satisfaction as your number one priority. - identify customers’ needs, clarify information, research every issue and provide solutions. - inform customers by explaining procedures; answering questions; providing information. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: - high school diploma or equivalent required. - experience in banking or fintech campaigns - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure environment and maintain a positive interaction for the customer. - intermediate proficiency with pc navigati...
Accenture es una compañía global líder en servicios profesionales con una amplia gama de soluciones en estrategia y consultoría, tecnología, operaciones y capacidades digitales, brindando un servicio integral a nuestros clientes para que alcancen su máximo rendimiento. ¿por qué elegir accenture? si buscas una carrera desafiante, aprendizaje continuo, hacer parte de una red global, y tener distintas oportunidades de crecimiento y desarrollo, trabajar con personas excepcionales, este es el lugar para ti. en accenture contamos con cuatro áreas de negocio: strategy & consulting, technology, operations e interactive. cada una de estas áreas ofrece una experiencia profesional única, manteniendo el foco hacia la innovación, colaboración y transformación de nuestros clientes. buscamos un ingeniero de soporte de infraestructura altamente motivado y con experiencia para unirse a nuestro equipo. el candidato ideal será responsable de proporcionar soporte técnico, gestionar la infraestructura de ti, y asegurar la ciberseguridad de la red y sistemas de la empresa funciones principales: soporte técnico: proporcionar soporte a usuarios finales, resolver problemas técnicos relacionados con hardware y software, y asegurar la continuidad operativa de los sistemas. gestión de infraestructura: mantener y optimizar la infraestructura de ti, incluyendo servidores, redes, y sistemas de almacenamiento. ciberseguridad: implementar y gestionar medidas de ciberseguridad para proteger la red y los datos de la empresa. telecomunicaciones: gestionar y mantener sistemas de telecomunicaciones, incluyendo ...
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