Customer support & administrative coordinator (remote - bogotá) requirements: - must reside in bogotá. - bilingual proficiency in english. - exceptional oral and written communication skills. - proactive and self-motivated. - strong customer service orientation. - ability to manage and update crm platforms (sunbase or similar). - proficiency in excel/google spreadsheets for reporting and tracking. - ability to manage calendars and coordinate appointments efficiently. - experience in handling email management, follow-up, and customer documentation. - strong office administration skills. - willingness to learn solar processes. - openness to grow into broader administrative support tasks. responsibilities: - create and manage customer profiles in crm with all required documents. - introduce new clients to the solar process and coordinate site surveys. - manage calendars, schedule inspections/installs, and update events in real time. - communicate with customers through calls, emails, and texts (status updates, inspections, confirmations). - assist in preparing and sending client presentations and follow-up documents. - track permit submissions, inspection statuses, and coordinate with the operations team.. - generate reports and maintain spreadsheets for project tracking. - provide ongoing administrative support and progressively take on additional coordination tasks. salary: $1,000 usd job type: full-time, fully remote this role is ideal for someone detail-oriented, highly organized, and with excellent communication skills who wants to grow in both customer support and...
Join our team as a customer support in bogota! requirements: must reside in bogota. bilingual proficiency in english. exceptional oral and written communication skills. proactive and self-motivated. ability to manage calendars and schedule appointments efficiently. proficiency in email management and follow-up. experience with bookings and outbound phone calling. familiarity with crm management. dedication to providing excellent customer service. willingness to learn solar processes. strong office administration skills. responsibilities: manage calendars and schedule appointments for team members. efficiently handle email correspondence and follow-up as needed. assist in making bookings and conducting outbound phone calls. maintain and update crm databases accurately. provide exceptional customer service to clients and stakeholders. learn and adapt to solar processes as required. support general office administration tasks as needed. if you're a proactive and organized individual with excellent communication skills, this could be the perfect opportunity for you! join our hybrid team and be part of an exciting journey in the evolving work landscape. salary: $800 usd job type: full-time tipo de puesto: tiempo completo idioma: - ingles (obligatorio)...
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