About you: - motivated by reaching and exceeding goals and solving customer problems - a go-getter attitude, passion for helping customers, and effective problem-solving skills - energetic, proactive, intelligent and adaptive to new technologies - a bachelor’s degree preferred and at least 3+ years of work experience - honesty, integrity & ethics: you can be trusted to do the right thing for customers and for the team - a desire to be apart of a team where you can take ownership of your work and your team's success - the desire to grow professionally and contribute to the success and culture of the company - calm in stressful situations - personable and relatable, with the ability to connect with customers - strong oral and written communication, with a keen eye to determine whether a situation calls for more formal or colloquial language - self-starter who can work independently and think on their feet - a willingness to proactively challenge the norm, continually pushing us to deliver better service than we did the day before - speak spanish and fluent english what you'll do: - you will be responsible to run key parts of our day to day operations - own customer issues efficiently and effectively, from start to finish, utilizing empathy and creative problem solving skills - develop detailed product and industry knowledge in order to help customers through their decision process and provide personalized recommendations - collaborate with other operations teams to ensure a seamless customer experience compensation:between 2.000.000 and 3.500.000 cop + ...
Job description **about you**: - motivated by reaching and exceeding goals and solving customer problems - a go-getter attitude, passion for helping customers, and effective problem-solving skills - energetic, proactive, intelligent and adaptive to new technologies - a bachelor’s degree preferred and at least 3+ years of work experience - honesty, integrity & ethics: you can be trusted to do the right thing for customers and for the team - a desire to be apart of a team where you can take ownership of your work and your team's success - the desire to grow professionally and contribute to the success and culture of the company - calm in stressful situations - personable and relatable, with the ability to connect with customers - strong oral and written communication, with a keen eye to determine whether a situation calls for more formal or colloquial language - self-starter who can work independently and think on their feet - a willingness to proactively challenge the norm, continually pushing us to deliver better service than we did the day before - speak spanish and fluent english **what you'll do**: - you will manage the foundation of the winit platform: drivers and attorneys. - you will be responsible to run key parts of our day to day operations - own customer issues efficiently and effectively, from start to finish, utilizing empathy and creative problem solving skills - develop detailed product and industry knowledge in order to help customers through their decision process and provide personalized recommendations - collaborate with other opera...
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