4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 6,500 ci&ters around the w...
Important. watch this quick loom video on how to get hired: c1 english level is required, the selected candidate will be speaking strictly in english during their whole shift. please submit your resume and audio recording in english" job id: vr800 j...
Join to apply for the receptionist and data entry coordinator role at job duck join to apply for the receptionist and data entry coordinator role at job duck get ai-powered advice on this job and more exclusive features. job duck is hiring a receptionist and data entry coordinator for ambitious, culturally diverse, curious minds seeking booming careers, job duck unlocks and nurtures your potential. we connect you with rewarding, remote job opportunities with us-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. as a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the great place to work certification for 4 years! role overview this role is perfect for someone who enjoys being the friendly, reliable first point of contact for a professional team. as a receptionist and data entry coordinator, you'll help clients feel supported and valued while keeping the office running smoothly behind the scenes. from managing emails and calls to organizing digital files and assisting with client intake, your work will directly support the firm’s mission and client experience. if you’re proactive, detail-oriented, and love helping others, you’ll thrive in this role. schedule monday to friday 9:00 am to 5:00 pm, est (usa) your responsibilities will include but are not limited to: answering incoming calls promptly and professionally, ensuring no call rings more than three times relaying messages, confirming and rescheduling appointments as needed receiving, prioritizing, and managing the...
Join to apply for the bilingual real time analyst (rta wfm) role at keukenexpo 2 days ago be among the first 25 applicants join to apply for the bilingual real time analyst (rta wfm) role at keukenexpo get ai-powered advice on this job and more exclusive features. we are a multinational company that works in the telecommunications sector or bpo focused on customer service currently in constant growth in colombia. we want you to be part of this great team. we are looking for the position of bilingual real time analyst, focusing on monitoring and optimizing real-time performance to ensure optimal staffing levels and service delivery. this position requires strong analytical skills, attention to detail, and effective collaboration with various departments. requirements to apply bachelor's degree in business administration, statistics, or related field. proven experience in workforce management or related field. proficiency in workforce management software (e.g., verint, genesys, aspect) and microsoft excel. strong analytical skills and attention to detail. excellent communication and interpersonal skills. english level (oral-writing): b2 ability to work effectively in a fast-paced environment and adapt to changing priorities. knowledge of call center operations and terminology is a plus. to have experience as analyst 1+ year is a plus. job responsibilities monitor real-time performance metrics, including call volumes, service levels, and agent adherence. make real-time adjustments to staffing levels and schedules to maintain optimal service delivery. co...
Billing systems analyst ii page is loaded billing systems analyst ii apply remote type remote locations co.bogota.office time type full time posted on posted 13 days ago time left to apply end date: october 10, 2025 (30+ days left to apply) job requisition id 30004 hi, i'm martha garces , your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. a billing analyst plays a key role in delivering quality, on-time billing reports and invoices to our customer base. csg’s managed service solution consists of processing and support services coupled with required production system duties. the role is a comprised of a mixture of it software and billing responsibilities and provides a good space for development of customer communication, problem solving and it analytics. we are looking for a billing systems analyst who will: set up customer’s billing schedules and procedures, processing and analyzing data, producing invoices and billing reports for managed service customers and scheduling monthly activities with both internal and external teams. this position supports managed service customers directly by phone and e-mail to address their billing or application questions and issues. the billing analyst is the first level of escalation for all production incidents and therefore requires sound problem solving and time management skills. a billing analyst may be asked to oversee the production activities of other billing analysts when assigned to do so. this role will exercise discretion and independent judgment under general supervision...
1 week ago be among the first 25 applicants epam is a leading global provider of digital platform engineering and development services. we are committed to having a positive impact on our customers, our employees, and our communities. we embrace a dynamic and inclusive culture. here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. no matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. we are seeking a highly skilled site reliability engineer/architect (sre) to join our innovative and fast-paced team. in this role, you will be responsible for designing and implementing modern sre practices to enhance the reliability and scalability of our enterprise-grade generative ai (genai) integration platform. you will play a vital role in driving operational excellence by adopting advanced methodologies and tools while collaborating with key stakeholders across technical and business units. responsibilities define service level objectives (slos) and service level indicators (slis) to establish reliability standards and monitor system health architect resilient production systems using methodologies like canary deployments, shadow traffic, and testing-in-production develop incident management strategies and automate on-call operations to minimize downtime and improve system stability enhance observability frameworks with logg...
We need a highly motivated self-starter to join our csr team. the sales coordinator serves as the first impression of the company, where over 30% of our clients are repeat and referrals and have more than 2,000 positive reviews on google. the candidate will be responsible for strategically scheduling opportunities for our roofing specialists, which requires attention to detail and the ability to communicate with a diverse clientele effectively. the ideal candidate will be passionate about customer service, an exceptional multitasker, have excellent verbal and written communication skills, exercise good decision-making, and thrive in a team environment. schedule : 8:30am – 5:00pm pst qualifications: 3-5 years of customer service experience required phone experience preferred 2 years inside sales experience required minimum 1-2 years live scheduling experience required minimum 1 year experience with service titan or applicable crm software required degree or certification related to sales, marketing or business strongly preferred roofing industry experience strongly preferred experience with high inbound/outbound call volumes strong work ethic and ability to juggle multiple tasks at once respectful and empathetic to clients and team can withstand sitting for long periods at a desk can type at least 60-70 wpm key responsibilities: schedule and convert a high volume of incoming calls to sales opportunities respond timely to a high volume of web-based leads from assigned platforms (e.g., yelp, angie’s list, etc.) to convert into sales appointments scheduling and maintaining a co...
About ingredion: join ingredion, where innovation impacts lives worldwide! without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. as a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create. as a sr. account manager, west region, you will be responsible for developing and maximizing sweetener ingredient sales volume and margins through detailed planned sales coverage at existing and prospective accounts. the sr. account manager will call on accounts with a focus on strengthening relationships and improving market share. as a member of the go-to-market team, the sr. account manager will optimize profitability and grow sales of ingredion’s diverse sweetener portfolio into accounts spanning across all categories. strategic account management - develop strategic account plans to create long-term value for our customers. plans should include account strategies, defined objectives, milestones, and specific opportunities. establish strategic relationships with key accounts to sell products, services, and alternative solutions to create competitive advantage for the customer. relationship building - develop strong multi-level relationships between ingredion...
Job description turning legal battles into victories that last. our client, your insurance attorney, is a powerhouse in the legal industry, dedicated to fighting for the compensation clients deserve . with over $750 million recovered and more than 75,000 cases handled, they deliver unmatched expertise in first-party property insurance claims, personal injury, medical malpractice, and more. operating across five u.s. states with a team of 45+ attorneys and 300+ professionals, they combine legal precision with relentless advocacy, ensuring every client’s rights are protected from start to finish. job description as a client status representative , you’ll provide exceptional service by updating clients on claim statuses, resolving concerns, and building trust through clear communication. you’ll handle high call volumes, collaborate with attorneys, and ensure clients feel supported every step of the way. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am - 06:00 pm est / colombian time work setup: onsite, bogotá and medellin your daily tasks provide courteous and professional customer service in person or over the phone. strive to retain existing clients and develop new business opportunities through efficient service delivery. update clients on the status of their claims or cases accurately and promptly. handle a high volume of calls while maintaining a professional demeanor. resolve client complaints, concerns, and inquiries in a timely manner. build trust and effective relationships with clients by actively listen...
V101 - administrative & legal executive assistant page is loaded v101 - administrative & legal executive assistant apply locations remote - colombia remote - honduras remote - el salvador remote - chile remote - peru posted on posted 2 days ago job requisition id r-102439 job duck is hiring a virtual v101 - administrative & legal executive assistant job duck is a virtual staffing company that matches candidates to work from home for a single u.s.-based business, in most cases a law firm. job description: summary are you someone who thrives on keeping things organized and running smoothly behind the scenes? in this role, you’ll be the go-to support for attorneys, scheduling client calls, following up after court to gather notes and billing details, and handling key administrative tasks. your ability to communicate clearly and stay on top of details will make a real difference every day. if you enjoy being a reliable partner in a fast-paced legal environment, this could be the perfect fit. • monthly compensation: 1,060 usd to 1,150 usd responsibilities include, but are not limited to • schedule and confirm client calls on behalf of attorneys • follow up with attorneys after court to collect notes and billing details • perform administrative tasks such as documentation, data entry, and call summaries • maintain organized records and ensure timely updates in the system • communicate clearly and professionally with clients and legal staff key skills • excellent communication and interpersonal skills • strong organizational and time management abilities • high attention to...
Requisition id: 212280 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the team the global identity & access management organization is responsible for setting the strategy and roadmap for identity and access management (iam) and defining, delivering, operating and governing security controls pertaining to iam across scotiabank globally. this includes identity lifecycle management, centralized provisioning of workforce identities, access governance, certification of workforce identities and accounts, management of privileged access, authentication including multi-factor authentication and single sign-on, as well as the selection and integration of iam solutions. the role the iam engineer handles the practical requirements analysis, providing integration solution, development, implementation and support for web access management systems. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. you will be working with a development team to handle the whole project cycle and deliver quality technical solutions. designing, coding, testing, implementing, and supporting applications software that is delivered on time and within budget. learning security technologies, methodologies and industry best practices. take part in an on-call pager rotation to provide after-hours maintenance support. initiating proactive communication with internal/external teams. understand how the bank’s risk appetite and risk culture should b...
1 week ago be among the first 25 applicants we're seeking bilingual sr. executive assistants (remote) people residing in venezuela, colombia, argentina, ecuador, peru, nicaragua work schedule: monday-friday, 9 am - 5 pm est language: fluent written and spoken english (c1/c2) only resumes in english will be considered! about us at valatam, we are passionate about building extraordinary remote teams in latin america for growth-minded businesses across various industries in the us. our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. you will love it here if you embrace our core values: action - you have an action bias. you get things done, fast care - you take pleasure in helping others and doing things the right way outstanding - you have the highest standards and run things like a well-oiled machine dependable - if someone asks you to do something, they know it will get done energy - you bring a positive, enthusiastic, can-do attitude to work every day. the role you'll have success here if you value clear processes and feel qualified to do the following: ability to think critically and work independently with minimal supervision thrive in dynamic environments and are comfortable with an on-call virtual presence during various working hours. flexibility to join or support critical meetings/events strong prioritization skills with the ability to balance multiple stakeholders and needs...
Requisition id: 215838 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the support engineer will be working in a cross functional technology team responsible for the bank's customer data and will contribute to the overall success of the team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are following governing regulations, internal policies, and procedures. the incumbent should be a self-starter and be able to work independently with little or no supervision. they should have strong communication skills, a client focused mindset, and take accountability and ownership of tasks. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. contributes to a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. experience coding in a professional environment, taking requirements from concept to production use. ability to work collaboratively and communicate clearly and concisely with both technical and non-technical audiences. understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. troubleshoot production incidents, job failures, and provide support for production applications. analyze and resolve incident tickets assigned to the group based on severity and priority and...
★ please submit your cv in english ★ job title: latam support – voip & network engineer location: bogotá, colombia position: full-time on-site job overview we are seeking a highly motivated and experienced support – voip & network engineer to join our team. the ideal candidate should have at least 3 years of relevant experience in both voip and network support roles , with recent voip experience within the past 2 years. the successful candidate will be responsible for the installation, configuration, maintenance, and troubleshooting of voip systems and network infrastructure to ensure seamless, secure communication across the organization. if you are extremely organized, pay attention to the smallest details, thrive in a fast-paced environment, and are passionate about solving technical challenges, this opportunity is for you. key responsibilities voip engineering & support diagnose and resolve sip , rtp, and pbx-related voice faults. provide direct support to business clients using voip systems in office environments. configure and maintain cloud pbx systems (e.g., freepbx, asterisk, 3cx, kazoo, mitel, fusionpbx). address pbx configuration issues and perform advanced troubleshooting using packet captures. support and troubleshoot ip phones (e.g., grandstream, yealink, polycom, cisco, fanvil). identify and resolve call quality issues related to network performance. assist clients with phone number porting and system changes. network engineering & support install, maintain, and troubleshoot networks using cradlepoint, ubiquiti, meraki switches, and wireless access poin...
Four tiers contracting | remote support a mission-driven team. keep operations running smoothly. four tiers contracting is hiring a reliable, detail-oriented virtual assistant to handle key administrative responsibilities across our growing team. you'll support our field crews remotely by coordinating daily job site assignments, tracking hours and reports, and ensuring smooth internal communication between team members. position: remote admin virtual assistant (full-time, $8-$10/hr) we are a general contracting company based in greater seattle with a mission to help young adults aging out of foster care build lasting careers in the trades. join a purpose-driven team where your work directly impacts the lives of our crew members. what you'll do assign daily job site locations to field staff and communicate these clearly via text or call collect and log daily reports from crew (hours worked, duties, expenses) track and organize labor hours for accurate client invoicing maintain spreadsheets, forms, and internal records handle internal calls between staff members support company founders with special tasks or updates what we're looking for excellent verbal and written english communication skills highly organized with strong attention to detail comfortable using spreadsheets, google workspace, and messaging apps ability to handle routine tasks independently and follow up effectively availability for full-time work during pacific time business hours professionalism and trustworthiness with confidential information compensation & benefits $8 - $10/hour based on experience full-t...
Job title dns devops engineer about your business area/department: this role is part of a global infrastructure team responsible for automating and operating our critical dns infrastructure across cloud and on-prem environments. the team operates under a follow-the-sun model, ensuring 24/7 support and collaboration across regions. summary of the role: we are looking for a dns devops engineer who is essential to ensure the sta-bility, performance, and scalability of dns services across a multi-cloud envi-ronment, including infoblox, bind, and cloud-native dns platforms. you will work in a follow-the-sun model, collaborating with international teams to support a highly available and secure dns platform. this is a hands-on engineering role combining infrastructure-as-code (iac), automation, and operational excellence. in this role you’ll: · develop and maintain infrastructure-as-code (iac) for dns infrastructure using terraform. · design and implement automation for dns operations and deployments. · operate and support dns services across azure, gcp, aws, and on-prem environments (infoblox, bind). · ensure high availability, performance, and security of dns infrastructure. · troubleshoot dns-related issues and participate in incident response and root cause analysis. · collaborate with internal teams to support dns needs for applications and services. · improve monitoring and observability using tools like prometheus and grafana. · contribute to dns architecture design and standards. · participate in an on-call rotation for 2nd level dns support. about the ideal ca...
Cgi bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the as400 developer - senior role at cgi cgi bogota, d.c., capital district, colombia join to apply for the as400 developer - senior role at cgi get ai-powered advice on this job and more exclusive features. join cgi! do you want to be part of one of the world’s top five it and business consulting companies? at cgi, we are hiring an as400 mainframe developer to work on an international project. requirements: technical, technologist, or bachelor degree in it, software engineering, or related fields. conversational english (b2 or higher). over 7 years of extensive experience with as400/mainframe systems. expert knowledge in rpg (including rpg free-form), cobol, cl, db2, and other as400/mainframe technologies. proven experience with the ibmi operating system and administration. advanced sql and database optimization skills. experience in performance tuning and system optimization. strong analytical and problem-solving skills. experience leading technical projects or development teams. solid experience with as400 rpgle/sql db2, including working with and consuming web apis. methodical and analytical approach to solving complex problems. proven troubleshooting skills, especially in identifying and resolving performance issues and bottlenecks. ability to apply knowledge in designing scalable, maintainable, and secure solutions. responsibilities: develop and maintain applications on as400/mainframe systems. write, test, and debug programs in rpg, cl, and cobol. design...
Location: this position is remote within colombia technical lead about technology at huge, it’s not only about depth in technology, but ongoing incubation and experimentation as to how to apply technology. every technologist at huge helps bring ideas to reality. job description huge is looking for a technical lead to join the technology team. the technical lead is a problem solver and is responsible for the overall execution and organization of the development effort on large-scale technology engagements. you'll have the ultimate responsibility of making technologies work together and, as a result, are a key contributor to the success of the project. you will transform requirements into architecture and design documents that can be used by the development team to build robust, scalable solutions. you're also responsible for guiding development, gaining buy-in for the technical architecture, and proactively identifying and mitigating technical risks. a successful candidate will have advanced communication and negotiation skills, an innate ability to simplify complex technology concepts, and a strong capability to plan, prioritize, and integrate all components of a technical solution. what you’ll be doing performing technical requirements gathering, use-case discovery, and platform analysis. generating convincing and substantiated technology and architecture recommendations. developing and maintaining software requirements specification and architecture documents. serving as the primary day-to-day technical contact for clients, third-party vendors, technolo...
We're seeking bilingual executive / personal assistants (remote) people residing in venezuela, colombia, argentina, ecuador, peru, nicaragua work schedule: monday-friday, 9 am - 5 pm est language: fluent written and spoken english (c1/c2) only resumes in english will be considered! about us at valatam, we are passionate about building extraordinary remote teams in latin america for growth-minded businesses across various industries in the us. our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. you will love it here if you embrace our core values: action - you have an action bias. you get things done, fast care - you take pleasure in helping others and doing things the right way outstanding - you have the highest standards and run things like a well-oiled machine dependable - if someone asks you to do something, they know it will get done energy - you bring a positive, enthusiastic, can-do attitude to work every day. the role you'll have success here if you value clear processes and feel qualified to do the following: manage busy calendars and schedule appointments for executives coordinate travel arrangements, including flights, accommodations, and itineraries prepare meeting agendas, take minutes, and follow up on action items email and phone call management and personal assistance duties. compile and distribute reports, presentations, and other documentation as needed act as a li...
Plumber east london permanent position build recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. with offices in london, manchester and the southwest, we specialise in housing, construction, facilities management, property, surveying, health & safety and sales. we supply candidates from executive to operative level, and are currently working with a housing association, who are looking for a plumber based in east london. day to day responsibilities for the plumber include: carrying out general maintenance in domestic properties providing good customer service, meeting and greeting tenants using a pda for reporting and documentation holding relevant certificates/qualifications for the plumber position benefits for the plumber include: van and fuel card provided optional overtime and call-out work yearly bonus up to 10% 26 days paid holiday plus bank holidays pension scheme opportunities for progression and growth if interested, please apply or contact josie lee at build recruitment for further details. we will take the time to understand your career history and motivations for a new role, and may ask for references and proof of eligibility to work in the uk. we work with a wide range of clients in both public and private sectors, and will assist in identifying roles that match your skills, experience, and personality. once submitted, you will receive support and regular communication throughout the interview process. o...
Cgi bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the salesforce developer - senior role at cgi cgi bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants join to apply for the salesforce developer - senior role at cgi join cgi! do you want to be part of one of the world’s top five it and business consulting companies? at cgi, we are hiring a salesforce developer to work on an international project. requirements: technical, technologist, or bachelor degree in it, software engineering, or related fields. conversational english (b2 or higher). 7 to 9 years of experience in salesforce development. multiple salesforce certifications. expert-level development in apex, lwc, and integrations. advanced knowledge of salesforce governance. proven track record of successful implementations. strong understanding of architecture and design patterns. experience in leadership and mentoring. responsibilities: design advanced salesforce solutions. participate in the architecture of complex integrations using salesforce apis. lead release management and deployment strategies. establish and enforce development best practices. train junior and mid-level developers. collaborate with it and business teams. develop enterprise-level custom applications. manage large-scale system transformations. complementary skills: technical visionary. exceptional communication skills. proven ability to drive technological innovation. deep understanding of enterprise systems. active contributor to the salesfor...
What will you do? the services planner is responsible for scheduling the execution of field services operations at customer sites. this role ensures that all parts, tools, instructions and order details are made available to the field services execution workforce and that the closest, qualified fsr (field service representative) is scheduled for the job to meet customer requirements and schneider workforce optimization. this role interacts with end customers so the field services planner must have strong communication skills activities and areas of responsibility check/enrich work orders to be scheduled in bridge field services (bfs) or in other schneider systems urgency / requested date, customer information, correct installed base, scope of work, t&c, time to execute assign all possible work orders at least for next 3 months, determining best date/timing balancing customer requirements, delivery of material needed, and skilled/certified fsr availability, while maximizing fsr utilization rate by minimizing travel, idle and overtime, combining multiple interventions to the same or nearby locations when possible. communicate proactively with customers, confirming the intervention details and reminding to fsr the constraints (safety requirement and equipment, permit to work, site access, timing, report, de-briefing with customers…) monitor the smooth execution of the interventions, rescheduling/cancelling if required, supporting remotely fsr on visit/calendar management, maintaining work orders data quality (like billable info, install product, planner deviation) what qualifi...
Turning legal battles into victories that last. our client, your insurance attorney, is a powerhouse in the legal industry, dedicated to fighting for the compensation clients deserve . with over $750 million recovered and more than 75,000 cases handled, they deliver unmatched expertise in first-party property insurance claims, personal injury, medical malpractice, and more. operating across five u.s. states with a team of 45+ attorneys and 300+ professionals, they combine legal precision with relentless advocacy, ensuring every client’s rights are protected from start to finish. job description as a client status representative , you’ll provide exceptional service by updating clients on claim statuses, resolving concerns, and building trust through clear communication. you’ll handle high call volumes, collaborate with attorneys, and ensure clients feel supported every step of the way. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am - 06:00 pm est / colombian time work setup: onsite, bogotá and medellin your daily tasks provide courteous and professional customer service in person or over the phone. strive to retain existing clients and develop new business opportunities through efficient service delivery. update clients on the status of their claims or cases accurately and promptly. handle a high volume of calls while maintaining a professional demeanor. resolve client complaints, concerns, and inquiries in a timely manner. build trust and effective relationships with clients by actively listening to their needs...
Senior maintenance manager location: remote from latin america working hours: u.s. business hours (cst/est preferred) english level: c1+ about the role a fast-scaling single-family rental platform is hiring a senior maintenance manager to lead the day-to-day maintenance operations across a growing portfolio of homes in multiple u.s. markets. this is a fully remote leadership role overseeing a team of three, responsible for vendor performance, operational costs, and resident satisfaction. the role is ideal for someone with deep property maintenance knowledge, strong remote troubleshooting skills, and experience managing distributed teams. key responsibilities remote diagnostics: accurately scope complex repair issues using resident interviews, photos/videos, and iot data. target 95% first-call diagnostic accuracy. team leadership: manage and coach two maintenance coordinators and one assistant maintenance manager. maintain engagement scores 4/5. vendor expansion: source, vet, and onboard maintenance vendors in underserved markets. reduce vendor acquisition cycle time by 30%. quality control: track work order kpis including cycle times, callback rates, and satisfaction scores. enforce standards and remove underperforming vendors. budget management: own the maintenance p&l. deliver repairs under budget while maintaining quality. proactively flag cost drivers and negotiate vendor pricing. escalation handling: act as the escalation point for high-priority issues. use a phone-first approach for rapid, empathetic communication with residents and internal stakeho...
Customer facing effectiveness ( go-to-market) location: bogotá, colombia about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. ready? as customer facing effectiveness (go-to-market) within our global go-to-market-capabilities (gtmc) team, you’ll design, manage, and analyze data-driven incentive plans, support localization by allocating sales targets, manage incentive simulations based on global policies, track performance using kpis for sales effectiveness, and ensure global alignment of incentive processes within the customer facing hub. main responsibilities: design incentives: design, manage, and analyze incentive plans and focus on setting data-driven sales targets. lead customer profiling and segmentation analysis ensuring a robust analysis to define target segments that are aligned with business objectives. lead resource allocation and call planning analysis ensuring resource allocation strategies are based on segmentation insights to maximize sales force productivity. engage countries: support countries in the localization of incentive plans by managing the allocation of targets to sales territories. lead performance tracking and reporting: lead creation of dashboards, creation and analysis of kpis, to track and monitor sales force effectiveness and efficiency drive global process excellence: ensure processes are aligned based on best practice way...
The quality analyst is responsible for reviewing expert calls and assessing both the process and customer experience qualities of each call. the role involves analyzing interactions and data to ensure generative ai & machine learning model output quality. analysts will review calls and data to provide actionable feedback to various teams for improvement. the quality analyst is responsible for reviewing expert calls and assessing both the process and customer experience qualities of each call. the role involves analyzing interactions and data to ensure generative ai & machine learning model output quality. analysts will review calls and data to provide actionable feedback to various teams for improvement. essential duties and responsibilities: conduct call/interaction monitoring evaluations on expert’s calls using current quality program guidelines. review data and interactions to support the ongoing maintenance of ai-driven tools. conduct thorough and accurate audits of machine and expert performance to identify trends and needed enhancements. create appropriate documents that provide traceability for others to determine readiness, work-around processes, and modifications needed in toolsets. communicate and document any known issues or risks and escalate to leadership as appropriate. present results in a clear, concise, and compelling manner. maintain a customer-focused mindset to ensure our work meets the needs of our experts, external customers, and the business. conduct an audit of the auditor evaluation, which rates the initial auditor’s adherence to the quality program...
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across meal & food, wellbeing, lifestyle, reward & recognition, and public benefits. powered by leading technology and more than 5,000 engaged team members, pluxee acts as a trusted partner within a highly interconnected b2b2c ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants. conducting its business as a trusted partner for more than 45 years, pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet. your next challenge: we are looking for an experienced soc leader to support the day-to-day operations and strategic activities for our security operations center. the soc leader will be responsible for coordinating the effective detection, analysis, and response to cybersecurity threats in real-time. this role is critical in maintaining the organization's cyber defense posture in all our entities worldwide. you will assist the cyberdefense manager in overseeing the soc team, improving operational efficiency, and ensuring the delivery of high-quality cybersecurity services. what you’ll be doing: design and implement security operations center (soc) solutions across different countries and regions. monitor and maintain soc infrastructure and tools. investigate and coordinate the response to security incidents collab...
Join to apply for the customer service representative role at insideout join to apply for the customer service representative role at insideout get ai-powered advice on this job and more exclusive features. important. watch this quick loom video on h...
Join to apply for the b2b sales representative role at neatmetric 2 days ago be among the first 25 applicants join to apply for the b2b sales representative role at neatmetric neatmetric is hiring b2b sales closers (remote | full-time) close on the f...
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