Join to apply for the commercial customer success manager role at five9 join to apply for the commercial customer success manager role at five9 get ai-powered advice on this job and more exclusive features. join us in bringing joy to customer experie...
50,000 sign on bonus, 2 year commitment us anesthesia partners is seeking a full-time crna to join our group at johns hopkins white marsh surgery center in maryland. work in a dynamic team environment providing the highest quality of care to our comm...
The **ghl expert** will be responsible for leveraging the ghl platform to develop and execute digital marketing strategies that drive growth and achieve client objectives. this role requires a deep understanding of ghl, excellent analytical skills, and a passion for staying up-to-date with digital marketing trends. **key responsibilities**: - develop comprehensive digital marketing strategies using the ghl platform to meet client goals and objectives. - customize ghl workflows, automation, and funnels to align with client requirements. - design lead generation and nurturing campaigns using ghl's features and integrations. - implement and manage marketing automation workflows within ghl. - monitor and optimize automation sequences to improve conversion rates. - build and optimize sales funnels within ghl, including landing pages, forms, and call-to-actions. - conduct a/b testing to improve funnel performance and conversion rates. - ensure a seamless user experience throughout the sales funnel. - collaborate with sales teams to ensure smooth lead handoffs and follow-ups. - provide training and support to clients and internal teams on ghl crm usage. - utilize ghl analytics and reporting tools to track and measure campaign performance. - identify areas for optimization and cost-efficiency improvements. - present campaign results and strategies to clients and internal teams. - act as the primary point of contact for clients regarding ghl-related matters. - provide proactive recommendations and updates to clients. - manage client expectations and ensure a high ...
**contactpoint 360 inc.,** is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re great place to work certified and offer an award winning culture that is enthusiastic about adding next level talent to our operations as we continue to expand our work from home solutions and our brick & mortar locations too. please check out our video on youtube. this video is designed to give you an idea of the type of culture we have created here at contactpoint 360: **who are we looking for?** we are looking for b2 english speakers, with great customer service skills and an amazing attitude to learn and grow! please leave your cv **responsibilities for customer service agent** - listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines - maintain a courteous manner at all times to de-escalate stressful situations - document personal information to create, update, or adjust customer accounts - prepare call-related information for purposes of auditing and reporting - provide and respond to feedback about any aspect of the job or its duties - suggest products and services to clients based on their requests and needs - answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders **qualifications for customer service agent** - prior experience working in call centers or as an at...
A brand with enhanced visibility in the ccaas market, nobelbiz strives to embrace customers through well-designed, customer-centric products and services. the hosted and telco products portfolio blends into a comprehensive ecosystem that turns nobelbiz into a one-stop shop for customers needing prompt delivery, excellent services and trustworthy business consultants with 20+ years of experience to share. as a.net full-stack developer, you will be part of a team implementing customers on the ccass platform. your attention to detail and focus on customer centricity will help us deliver the customer's needs quickly. you will also have the opportunity to work alongside senior developers, adding functionality to external integrations. **what are we looking for**: must have: - bachelor’s degree in computer science or information technology (preferred) - at least 2+ years of software development experience in c#.net, javascript and mssql in a work-related environment - good knowledge of sql particularly mssql - good working knowledge of git - good verbal and written communication skills - ability to work independently with mínimal supervision - proficient english language knowledge in both written and spoken - proficient in spanish language knowledge in both written and spoken nice to have: - exposure to call center/telecom industry **what will you do**: - identify customer requirements from the statement of work - critically evaluate requirements and ask pertinent questions - develop solutions that have a user-centric approach (ux and ui friendly) - write...
Job function: cloud & software services why softwareone?: here at softwareone, we give you the flexibility to unleash your creativity, without limits. we encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here. we want our people to be their true authentic selves at all times, because that’s when real creativity happens. l-ll1 the role: working in a team environment, the technical sam consultant is responsible for implementing, engaging, assisting customers in understanding and managing of different sam solutions. the technical sam consultant is also responsible of keeping the global sam team aware of technology changes and what are the best practices for different solutions. helping the sam team execute software asset management engagements. **key focus and objective for role**: - installing, supporting and training of sam solutions - performing an inventory of installed software - executing proof of concepts in customer environments - supporting and training of global sam consultants and customers from other subsidiaries on sam solutions - managing and supporting hosted and on-premise sam solutions - technical evangelist and bridge between softwareone and sam solution providers **methodical competence**: - analytical skills - project management skills - logical skills **roles & responsibilities**: - consulting regarding customers sam project need...
**why neuraflash**: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you're ready to make your mark in the ai space, neuraflash is the place for you. **responsibilities**: - work closely with a solution architect to deliver successful contact center solutions...
**requisition id**: 213149 we are committed to investing in our employees and helping you continue your career at scotiagbs **purpose** **accountabilities** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge - assesses and interprets the level of complexity of employee inquiries, providing coaching (e.g. low complexity er issues), answering directly or escalating to appropriate parties for resolution - acts in an advisory role by providing end-user support for those interacting with hr systems, resolving issues and promoting/guiding employees in the usage of self-service functionalities where possible - ensures positive and consistent experiences by striving for excellence in understanding client requests, streamlining service delivery and identifying next steps - ensures proper usage of knowledge management and case management systems to effectively respond to, document and monitor inquiries - seeks opportunities to improve departmental processes and customer service by identifying service deficiencies, and recommending solutions to hr experience managers and senior manager, ghr operations. - common responsibilities begin when employees initiate contact with employee services and ends when inquiry is resolved or case is created for another group to action - understands how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions - actively pursues effective and efficient operations within his/her respective areas, while ensuring the ...
Requisitos: the pre - ales engineer is a figure linked to the commercial team, whose work is aimed to a technical support, in order of meeting the company's commercial goals. technological formation but with a commercial vocation and clear communication. its fundamental functions are to ensure that the computer and technological solutions are proposed to the client as they are precise in the technical field and know how to explain in an accessible language the characteristics and advantages of the system that is offered. actividades a realizar: - professional with a degree in electronic engineering, telecommunications or systems. - knowledge of technologies, infrastructures, platforms and services in it and telecommunications - experience of at least 3 years in presales activities for wan, lan, voip, wifi, contact center, mobile, videoconferencing, datacenter, housing/hosting, public/private/hybrid cloud, managed services and itil service management projects. - experience in relationship management and in negotiating agreements and prices with suppliers, wholesalers and manufacturers of technological solutions. - knowledge of negotiation processes with clients (public and private tenders, inter - administrative agreements, concessions, joint - ventures, ppps, etc). - knowledge in the preparation, documentation and assembly of bids for tenders. - bilingual - ccna certification - certification in itil, pmp, cobit (desirable) ofrecemos: salary, comisions condiciones del empleo jornada laboral:tiempo completo tipo de empleo:trabajo fijo salario:a conv...
Construye y promueve excelentes relaciones con colegas, diseña experiências de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. - ** your role **:registro, recolección y administración de documentación de siniestros como registro en bms nacora database evaluación de responsabilidad, carga, propiedad y otras líneas de negocios, seguimiento de pagos, enlace con aseguradoras y acción de recuperación si es necesario. recibir información, activos, tramitar con las compañías de seguros, dar seguimiento y comunicarse con los clientes de nacora, todo tipo de siniestros en los que esté involucrado algún tercero cliente de nacora y notifique a nacora, llevando de manera efectiva el proceso de siniestros, manejo de información y atención al cliente. relación, controlando todos los datos de reclamos, cumpliendo con la legislación nacional de todos los países involucrados bajo su responsabilidad, pudiendo proporcionar el estado de los reclamos en cualquier momento, con la responsabilidad también de construir e implementar programas de prevención y control de pérdidas para los clientes de nacora. - ** your responsibilities**: - ser responsable del manejo de reclamos generales, operativos, financieros y administrativos: análisis, evaluación y manejo de todos los reclamos, de todos los productos contratados por los clientes de nacora cluster norte. - iniciar y procurar la recuperación de terceros según lo acordado localmente. - reportar a la gerencia nacional y regional los siniestros con periodicidad mensuales y trimestrales. - ...
**passionate people create exceptional things** did you know that the solutions we develop are a key part of most industries? electronics, medical research, renewable energy, food production, infrastructure and many more. we´re everywhere! working with us means working with the latest technologies and groundbreaking, sustainable innovations. with our inclusive and caring environment, you get the support and inspiration you need to grow. here, your ideas are embraced, and you never stop learning. interested in being part of our team? **join us on our journey for a better tomorrow.** if you are an engineering professional who enjoys building strong customer relationships and delivering customer-centric solutions with our market-leading compressed air equipment you can contact us to discuss your ideas and give wings to your dreams. with us you are empowered to act and shape your own career. **the role** you will maximize the sustainable growth of our compressor technique business by promoting compressed air equipment to new and existing customers. you will be an important face of the brand to our customers and you will develop and maintain good customer relationships in the local market. you will determine your own schedule, making frequent visits to existing and potential customers and liaising with our in-house support teams. you will help identify potential new areas of business with support from our marketing tools and resources. our top-class crm platform will be your compass to drive all these business development activities. your customer visit reports...
History by mail was founded to provide others with the opportunity to learn directly _from_ history by holding a piece of history (replicas of actual documents), rather than learning _about _history from textbooks. history comes alive when you hold a replica of a letter in abraham lincoln's handwriting or a handwritten speech by george washington. in this role, you will be the primary point of contact for our valued subscribers, providing exceptional support and resolving technical issues related to their subscriptions and our website, as well as thinking strategically to solve the root cause of customer problems so they do not recur for future customers. **benefits** - competitive salary. - opportunity to work in a fast-paced and dynamic environment remotely. - opportunities for professional growth and development with the potential to be promoted to a strategic leadership position within the company. **responsibilities** - solve the root cause of systemic issues that customers are having so they do not recur. - resolve customer issues related to website functionality, account management, subscriptions, orders, and payments. - demonstrate a deep understanding of products, services, and internal processes. - manage the end-to-end order fulfillment process, ensuring accuracy and timeliness with a high attention to detail. ensure orders are processed correctly and on time. - effectively utilize various internal tools and systems, including shopify, recharge, rebuy, and gorgias crm, to manage customer interactions and resolve inquiries. - contribute to the devel...
Community associate | community | cdmx (reforma latino), méxico about the opportunity - as a customer service specialist or- community associate , you'll be the primary point of contact for the community and act as the “face” of wework! you will report to your building each day to support the community management team. your work, which will include but not be limited to the duties listed below, will help wework to achieve the following: - build a welcoming and collaborative community environment amongst our members through events and building relationships between members!- ensure that your building is fully operational and processes are running efficiently.- drive growth and promotion of wework-provided service offerings.- take direction from the community lead and the community manager to support the community team as necessary.- all of this while illustrating wework’s core values and working towards achieving our mission. in this role, you’ll: front desk: - cover the front desk during the building’s set business hours and be an on-site point of contact, easily located on the member floor or at community bar.- greet members and guests with a warm and welcoming demeanor.- ensure all visiting guests are in accordance with wework's guest policy by ensuring all guests properly sign-in via welkio ipad.- learn the names of members and guests with the goal of building relationships in order to facilitate the sense of community wework is known for.- anticipate member and guest needs before they arise using relevant information collected about members to enhance and pers...
Icon plc is a world-leading healthcare intelligence and clinical research organization. from molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations. with our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. our people are our greatest strength, are at the core of our culture, and the driving force behind our success. icon people have a mission to succeed and a passion that ensures what we do, we do well. we have an incredible opportunity for a **clinical data lead** to join the team. **location**: - mexico (home based - colombia (home based) **overview of the role**: as a clinical data lead (cdl) you will be the point of contact for day to day activity on a study with key responsibilities for study set-up and close-out tasks as well as overseeing and coordinating tasks delegated to the study team members both locally and in other offices. you will also coordinate with data management teams, studies and programs of studies and independently oversee the performance of data management activities on multiple studies. - independently prepare all materials and take part in study kick off (internal and external) meeting. - review all activity on an ongoing basis to identify out of scope tasks and bring to the attention of the dmpm and contract analyst. - lead the development of specifications, implementation, and testing for the ecrf or paper crf. ...
Workforce management roc coordinator **remote - colombia** *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. the student success team provides a suite of services designed to improve the student and faculty experience for higher education clients. these services include help desk support, assistance with registration/financial aid, and marketing/enrollment/retention services. the workforce management coordinator position is an exciting opportunity to join a team of professionals whose mission is to assist the business in being as efficient and effective as possible while providing support to operations and other support groups. primary responsibilities will include: real time monitoring - monitoring real time employee performance against established business objectives; identifying opportunities, reporting, and acting on areas for improvement - monitoring employee productivity and providing direction and communication to ensure customer calls are answered in a timely, efficient, and knowledgeable manner - providing management with areas of opport...
**job description** what if you could make an impact on a global business daily, while learning technology operations from the best in the business? when you join our team, you'll put your creative problem solving into action, delivering solutions that shape the future of global business. you'll work directly with clients to build strong customer relationships and problem-solve technical issues to make businesses more productive. alongside a motivated team of fellow analysts, supervisors, and stakeholders, you'll develop innovative solutions to troubleshoot and resolve issues while accurately diagnosing problems and providing effective production support. finally, your strong technology background will ensure that the security and standards of our commitment to excellence are met. and because professional development is a key component of our culture, you'll receive coaching, mentoring — and a host of other development opportunities — alongside your invaluable on-the-job experience. **responsibilities**: - deliver quality customer service to internal customers by providing them with a single point of contact to report problems and make inquiries. - conduct 1st level problem determination with the customer, using documented procedures and available tools. - performing other duties as assigned. - install and configure all pc hardware and software, execute regular maintenance, upgrades and other housekeeping tasks. qualifications: - strong dedication to quality customer service and a working knowledge of enterprise-wide service-delivery procedures - must be a...
A brand with enhanced visibility in the ccaas market, nobelbiz strives to embrace customers through well-designed, customer-centric products and services. the hosted and telco products portfolio blends into a comprehensive ecosystem that turns nobelbiz into a one-stop shop for customers needing prompt delivery, excellent services and trustworthy business consultants with 20+ years of experience to share. **responsibilities**: - assessing incoming support requests and prioritizing them based on severity and impact. - diagnosing and resolving technical issues related to telecom and ccaas services, including network connectivity problems, software configuration errors, and system performance issues. - documenting support interactions, including the steps taken to resolve issues and any relevant troubleshooting procedures. - educating customers on how to use the telecom or ccaas platform effectively, including providing training sessions, webinars, or documentation to help users maximize the value of the services provided. - monitoring customer satisfaction and gathering feedback on support interactions to identify areas for improvement. - monitoring system alerts and proactively identifying potential issues before they escalate into customer-facing problems. **requirements**: must have: - 3+ years experience in working in a ccaas/telecommunications environment with a strong understanding of voip, sip, pbx, call routing, ivr systems, and cloud-based contact center platforms. - the ability to methodically troubleshoot technical issues, identify root causes, and im...
**contactpoint 360 inc.,** is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re great place to work certified and offer an award winning culture that is enthusiastic about adding next level talent to our operations as we continue to expand our work from home solutions and our brick & mortar locations too. please check out our video on youtube. this video is designed to give you an idea of the type of culture we have created here at contactpoint 360: **who are we looking for?** we are looking for b2 english speakers, with great customer service skills and an amazing attitude to learn and grow! please leave your cv **responsibilities for customer service agent** - listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines - maintain a courteous manner at all times to de-escalate stressful situations - document personal information to create, update, or adjust customer accounts - prepare call-related information for purposes of auditing and reporting - provide and respond to feedback about any aspect of the job or its duties - suggest products and services to clients based on their requests and needs - answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders **qualifications for customer service agent** - prior experience working in call centers or as an at...
Apply for job job id: 54375 location: columbia full/part time: full-time hiring department department of medicine, division of hematology and oncology job description the university of missouri, division of hematology and oncology, is seeking full-time faculty to join our growing cancer center. we are looking for a team member passionate about caring for our breast cancer patient population. our faculty at ellis fischel cancer center provide inpatient and outpatient support within a multi-hospital academic health system. the cancer center is recognized by the national accreditation program for breast centers and the american college of surgeons commission on cancer. we also operate a mobile mammography unit that serves the entire state of missouri. this position offers a competitive salary, benefits, and work hours. mu health care provides more than 50 primary and specialty clinics and a comprehensive system of six hospitals. columbia is ranked as the 5th best small city for business and careers in america by forbes and is consistently rated a top place to live by money magazine. the city offers a low cost of living and excellent schools. the department offers a full range of fellowship programs. positions are available at all ranks (assistant, associate, full professor). qualifications minimum qualifications: md/do bc/be evaluation criteria: focus on breast cancer basic science research experience or interest (optional) clinical trial experience / aspiring clinical scientist commitment to the development of clinical services, teaching, and...
**contactpoint 360 inc.,** is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. we’re great place to work certified and offer an award winning culture that is enthusiastic about adding next level talent to our operations as we continue to expand our work from home solutions and our brick & mortar locations too. please check out our video on youtube. this video is designed to give you an idea of the type of culture we have created here at contactpoint 360: **who are we looking for?** we are looking for b2 english speakers, with great customer service skills and an amazing attitude to learn and grow! please leave your cv **responsibilities for customer service agent** - listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines - maintain a courteous manner at all times to de-escalate stressful situations - document personal information to create, update, or adjust customer accounts - prepare call-related information for purposes of auditing and reporting - provide and respond to feedback about any aspect of the job or its duties - suggest products and services to clients based on their requests and needs - answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders **qualifications for customer service agent** - prior experience working in call centers or as an at...
Adp (automatic data processing) is the largest bpo provider for payroll and hr services. adp’s global integration center (gic) delivers connectivity solutions to large, multinational clients and provides design, implementation and comprehensive consulting and client service for hcm to payroll integration solutions. **summary** as global integration service consultant you provide **technical support** and **system maintenance** activities to **global clients** who have implemented integration between their hr system of record and one of our payroll platforms (like globalview or celergo). **this role is right for you if you enjoy** assisting customers with technical questions, you know how to troubleshoot and find solutions - thereby helping them to use our solutions effectively. **technical tasks**: - monitor system integration errors and proactively support clients in order to resolve issues in a timely manner - responsible for client system maintenance on global/regional level: make configuration system changes for all countries within scope - **set up complex tickets** of global/regional scope in our service tool (siebel), following the design and input from the global integration architect (gia) - **create test cases** and cooperate with gtt (global testing team) in **regression testing** for monthly feature packs; coordinate testing in your region. - keep **client specific documentation** up to date - receive** training and knowledge **on new integration features released by the adp product team as well as features released by the hcm system provider (s...
**requisition id**: 209966 we are committed to investing in our employees and helping you continue your career at scotiagbs en scotiagbs queremos que hagas parte de nuestro equipo que siempre está en constante crecimiento y desarrollo. por esta razón estamos buscando a nuestro próximo practicante para el área de **contact center general services** **¿qué harás?** - apoyo en logística y administración de nuestro contact center - gestión y entrega de periféricos a los colaboradores de las posiciones de contact center. - documentación (revisión de documentos, organización de documentos, organización carpetas en relación con la gestión de activos de nuestro contact center) **¿qué necesitas?** - ser estudiante de últimos semestres de carreras como administración de empresas, negocios internacionales, logística, ingeniería electrónica) - aval de la universidad para realizar tus prácticas en el primer semestre de 2025 (carta). - manejo intermedio de excel - manejo de ppower bi (deseable, no excluyente) - estar habilitado para firmar contrato de aprendizaje - nível de inglés b1+ - b2 (deseable, no es obligatorio) - habilidades ofimáticas - mucho interés y disposición para aprender, actitud positiva. vacante para la** ciudad bogotá** si estas buscando una gran oportunidad y quieres unirte a nuestro equipo, te invitamos a postularte para contribuir al éxito general. ¡da el siguiente paso en tu trayectoria profesional y genera un impacto significativo hoy! location(s): colombia : bogota : bogota scotia gbs is a scotiabank group company located in bogota, c...
**about afiniti** at afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people will interact and create meaningful connections. using our patented ai technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents. by doing so, we enhance the entire customer journey, resulting in exceptional experiences and improved outcomes for all parties involved. our transformative technology has generated billions of dollars in incremental value for our esteemed clients, which include fortune 500 companies across diverse industries such as financial services, telecommunications, travel, and hospitality. we take pride in our global reach and impact, with our solutions being leveraged by organizations around the world. **about the role** as part of the global revenue organization, our client services team operates as afiniti’s internal strategy consulting team. we are currently seeking a vp, client services to join our elite team and play a crucial role in driving revenue growth and project success, while building strong customer relationships. working closely with our technical and cross-functional teams, you will help implement our ai solutions and expand our market reach. as a trusted advisor to our valued clients, you will have ownership over a significant end-to-end revenue stream...
¿te interesa formar parte de una empresa líder global en tecnología médica y salud? esta organización, reconocida por su innovación y compromiso con los pacientes, busca personas apasionadas por el servicio, con dominio del portugués, para brindar soporte técnico y emocional a clientes en latinoamérica. el rol de patient services iii es ideal para quienes desean desarrollarse en un entorno profesional, colaborativo y multicultural, con posibilidad de impacto real en la vida de los pacientes. condiciones del cargo modalidad de trabajo: teletrabajo autónomo ubicación: bogotá (aplican candidatos de otras ciudades con condiciones de conexión y espacio adecuado) tipo de contrato: obra o labor – duración: 12 meses jornada: 44 horas semanales, con disponibilidad para turnos rotativos de 6:00 a. m. a 9:00 p. m. (y ocasionalmente de 9:00 p. m. a 6:00 a. m. si la operación lo requiere) salario: $3.000.000 mensuales (con todas las prestaciones de ley) principales responsabilidades - atender y brindar soporte a clientes en portugués con empatía y profesionalismo. - resolver consultas relacionadas con funcionamiento de productos, accesorios, especificaciones y garantías. - realizar seguimiento a casos técnicos o dudas, documentar adecuadamente cada interacción. - cumplir con los estándares de calidad y tiempos de respuesta establecidos. - actuar conforme a los procedimientos internos y protocolos del servicio. - demostrar resiliencia y pensamiento crítico ante casos sensibles o complejos. requisitos obligatorios - formación: bachiller o técnico graduado. - experiencia: mínimo...
If you have experience in customer service make the change and start your career as a legal assistant! job description: as a legal assistant, you'll be the first point of contact between our company and our clients, providing legal advice to people with traffic tickets in the u.s. in the following regions: ✅ north florida ✅ south florida ✅ georgia 👩🏫 functions: 🔸confer with customers by telephone, email, and via sms portal to provide information about services, status updates, and process new cases (minimum conversion expectations of 50% for calls and 70 % for sms leads). 🔹 contact customers to respond to inquiries and process on-line hires. 🔸 performs other duties as needed guided by the management team. 💡 knowledge, skills, and abilities: 🔸 knowledge of company services, policies, and procedures. 🔹 skill in completing multiple tasks at once. 🔸skill in identifying and resolving customer problems. 🔹skill in oral and written communication, including english and spanish communications. 🔸 skill in operating office and technological equipment and software. 🔹ability to communicate professionally with coworkers and customers. 🔸 ability to follow oral and written instructions 🔹 ability to organize daily activities of self and others and work as a team player. ⏰position type and expected hours of work this is a full time position (45 hours/work week) 2 days off per week. 🔹 training schedule: monday to friday 8am a 6pm for 2 weeks 🌍 on site: cra. 51b #80-58, piso 21, edificio smart office center, barranquilla 💼requirements: 👨🎓 legal assistant or customer servic...
Channel account manager - corporate accounts, video security & access control page is loaded channel account manager - corporate accounts, video security & access control apply locations bogota, colombia (zcl04) time type full time posted on posted 5 days ago job requisition id r56133 company overview at motorola solutions, we believe that everything starts with our people. we’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. connect with a career that matters, and help us build a safer future. department overview motorola solutions (nyse: msi) is a global leader in mission-critical communications and analytics. at motorola solutions, we create technologies our customers refer to as their lifeline. our technology platforms in communications, software, video and services help our customers work safely and more efficiently. our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. at motorola solutions, we are ushering in a new era in public safety and security. motorola solutions fixed and mobile video, access control and software solutions, led by our avigilon alta, avigilon unity and pelco portfolios help y...
**why neuraflash**: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you're ready to make your mark in the ai space, neuraflash is the place for you. **as an aws technical architect, you will have the opportunity to**: - ensure customer success in building an...
Apply for job job id: 54375 location: columbia full/part time: full-time hiring department department of medicine, division of hematology and oncology job description the university of missouri, division of hematology and oncology, is seeking full-ti...
Job description. enterprise customer success manager – south america (009h6i) enterprise customer success manager – south america. 009h6i enterprise customer success manager bogota, colombia – flexible workplace join schneider electric’s high-impact ...
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