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AGENTE CONTACT CENTER

Join to apply for the agente contact center role at hcl infosystems ltd. buscamos un agente contact center para unirte a nuestro equipo en enlace empresarial de servicios s. a. tu rol será fundamental para asegurar una experiencia excepcional a nuest...


ASESOR CONTACT CENTER

Compartir facebook empresa ravess colombia sas descripción de la empresa ravess colombia es una empresa que forma parte del grupo ravess, líder en el sector del marketing para ongs desde hace más de 12 años y que cuenta con sedes en italia, francia, ...


DIRECTOR/A DE OPERACIONES CON INGLÉS B1/B2 1626140-. 43

full-time Tiempo completo

* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia.si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: importante empresa ubicada en medellín, requiere para su equipo de trabajo personal con experiencia mínima de 30 meses en operaciones de contact center, servicio al cliente, ventas y cobranza, para desempeñar el cargo de director/a de operacionesformación académica: pregrado en administración, ingeniería o carreras afines.funciones específicas:- liderar y supervisar la operación integral de las líneas de negocio de la compañía, asegurando el cumplimiento de objetivos estratégicos, financieros y operativos.- supervisar el desempeño de los coordinadores de línea de negocio y liderar las áreas de soporte.- gestionar y mantener relación directa con los clientes de la compañía en todas las áreas de negocio.- asegurar el cumplimiento de indicadores y la estrategia organizacional.-fomentar un buen ambiente laboral y el buen relacionamiento con clientes y equipo.conocimientos:- manejo de contact center.- conocimiento en costos y dimensionamientos.- presentación de informes en pow...


JUNIOR DIGITAL MARKETING GRADUATE (INFLUENCER, PR, INTERNATIONAL BUSINESS) - INDEFINITE TERM CONTRACT

With over 150 members, this renowned us-based influencer marketing agency connects creators with the best brands in the world. enjoy the benefits of working from home, along with health and dental insurance under an indefinite contract. 8:30 am to 5:30 pm cot / 9:30 am to 6:30 pm et. colombian holidays will be off. you must accommodate et hours when daylight savings. working conditions work from home. you are required to use your own computer during the first weeks. your workstation needs to be safe and secure at home with stable and reliable internet, not less than 25 mbps. company benefits & perks an indefinite contract. government mandated benefits. 15 vacation leaves per year + 5 additional paid leaves per year. private healthcare with dental insurance for you and one dependent within the first month. 13th month bonus. internet allowance. regular social activities. birthday cake. year-end party. birthday leave. about the role junior digital marketing graduates are responsible for supporting the senior operations manager based in the usa for the client success team in the setup, execution, and internal management of influencer campaign activations, with an emphasis on vetting, content review, and email communication. a junior digital marketing graduate helps support the day-to-day execution of the influencer marketing initiatives in partnership with client success associates and serves as a secondary point of contact for the influencer network. key responsibilities collaborate with influencers to align with campaign kpis and creative briefs. manage campaign outreach, inf...


COORDINADOR DE OPERACIONES FALABELLA 9425

full-time Tiempo completo

* descripción empresa: somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país.contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiencias. * misión del cargo: asegurar que el equipo a cargo cumpla con los estándares de calidad, productividad y servicio establecidos por el cliente midiéndolos. * funciones del cargo: 1. velar por el cumplimiento de los indicadores de calidad y el buen desempeño de los agentes.2. monitorear diariamente a los agentes para que el servicio sea prestado de forma óptima dentro de los lineamientos y estándares de calidad establecidos por el cliente.3. informar sobre problemas técnicos que afecten el desempeño de la operación.4. realizar los ajustes operativos con base en los índices de gestión para mantener un óptimo nivel de servicio.5. elaborar y mantener actualizados los informes de trabajo y analizar la productividad individual de los agentes. * requisitos: -tecnólogo o profesional-12 meses como c...


SENIOR DEVOPS ENGINEER

FULLTIME

About the role we’re looking for a senior devops engineer to join our growing team at helios; an early-stage startup disrupting the hr tech space through a global saas platform that simplifies workforce management, global payroll, and payments. you’ll play a key role in shaping our infrastructure and deployment strategy, collaborating cross-functionally to support a secure, scalable, and high-performing product. as a hands-on leader, you’ll work closely with engineering, product, and security teams to drive devops best practices and support a collaborative, high-growth environment. this role reports directly to the head of engineering. what you’ll do design, implement, and manage ci/cd pipelines and infrastructure across our global saas platform lead and mentor a small devops team, supporting their technical growth and ensuring team-wide alignment with engineering goals build scalable systems using infrastructure-as-code (terraform, cloudformation, etc.) ensure system reliability, performance, monitoring, and alerting in production environments champion security and compliance in deployment pipelines and infrastructure work cross-functionally with engineering, product, and compliance teams to support agile development and fast-paced releases manage incident response and root cause analysis to improve system health optimize cost and resource usage across cloud services what you'll bring 7+ years of hands-on devops/sre experience, with 2+ years in a senior or leadership capacity experience building and maintaining enterprise-grade, cloud-based platforms (aws, gcp, or az...


SALES DEVELOPMENT REPRESENTATIVE - (HR31221G)

full time Tiempo completo

Job title: sales development representative location:
remote (est time zone) salary range:
up to 1500 usd + commissions work schedule:

monday - friday, 8:00 am to 6:00 pm (est) note: independent contractor position company overview:





sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. position overview:



the sales development representative (sdr) is the first point of contact for new and existing leads, playing a key role in converting prospects into paying clients. this role requires a high-energy, results-driven individual with strong communication skills who can effectively manage inbound leads, handle sales objections, and maintain a high volume of outreach. key responsibilities:

lead conversion & follow-up: contact new leads from paid ads (google & meta). conduct 10-15 minutes discovery calls to qualify leads and educate them on services. implement a structured follow-up strategy confidently communicate service value and convert leads into scheduled evaluations. track all interactions and conversions in the clinics crm. sales & objection handling:
address common concerns, including insurance vs....


EXECUTIVE/PERSONAL ASSISTANT TO CEO

* *please submit your resume/cv in english** location: remote salary range: 1,300 – 2,000 usd/month
about the company this music-education technology company, recently featured on national television, is transforming the way students connect with talented music instructors across the country. with a modern, hands-on approach that values creativity over convention, their mission is to make music education accessible, personalized, and rooted in real-world experience. the team is composed of professionals with backgrounds in performance, songwriting, and production—creating a unique learning environment for students of all styles and levels. operating with a startup spirit, every team member plays a key role in shaping the company’s success and impact.

position overview we’re looking for a highly organized, proactive, and adaptable executive assistant / personal assistant to support the ceo. this role requires someone who can juggle high-level strategic support with hands-on assistance, working closely with the ceo to manage day-to-day operations and long-term projects. this is a full-time remote position, ideal for someone who thrives in a fast-paced, mission-driven environment.

key responsibilities executive support: manage the ceo’s calendar, book meetings, and handle travel arrangements. communication: draft and proofread emails, documents, presentations, and serve as the point of contact on behalf of the ceo. project management: organize and track strategic initiatives, ensuring deadlines and goals are met. cross-team coordination: facilitat...


BANCO FALABELLA AGENTE COMPRA DE CARTERA W9249

full-time Tiempo completo

* descripción empresa: somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país.contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiencias. * misión del cargo: realizar efectivamente el proceso de compra de cartera para tarjetas de crédito vía telefónica y velar por cumplimiento establecido * funciones del cargo: agente compra de cartera falabella • salario: $1.423.500 + auxilio de trasporte + variable $500.000 + prestaciones de ley + (pago mensual 2 de cada mes por banco davivienda si cuenta con otro banco tenga en cuenta que pago puede tardarse 2 o 3 días hábiles después de lo señalado). • contrato: termino fijo 3 meses con oportunidad de ser renovado • lugar de trabajo: sede caracas calle 31b # 14-25 • horarios laborales: lunes a viernes de 8:00 am a 6:00 pm (turnos rotativos 8 horas), sábados de 8:00 am a 3:00 pm. (para un total de 48 horas semanales)capacitación de 4 días previos a contratación * requisitos: -· bachiller,...


ATENCIÓN AL CLIENTE CON VENTA, 36 HORAS SEMANALES

Atención al cliente con venta, 36 horas semanales multinacional española especializada en procesos de contact center está en búsqueda de los mejores asesores con al menos 5 meses de experiencia en campañas de telecomunicaciones, específicamente en ventas de tecnología. no pierdas la oportunidad de trabajar en la mejor empresa de contact center. ofrecemos estabilidad laboral, excelentes remuneraciones y oportunidades de crecimiento dentro de la empresa. el salario es de $1,466,000, además de todas las prestaciones de ley (prima, cesantías, intereses de cesantías, vacaciones, seguridad social) y sociales (eps, afp, arl, caja de compensación). #j-18808-ljbffr...


JUNIOR BUSINESS EXECUTIVE

full-time Tiempo completo

Job description about job the main responsibility of this role is to provide service to clients through advisory work and detection of opportunities, responding timely and in quality to requests and with in-depth analysis of strategic variables for business. your main objective will be to build trust with customers in terms of the quality of the information received. this through timely communication of changes, coverage analysis, methodological explanations and identification and monitoring of potential quality problems. responsibilities: project execution: you will assist in executing projects by extracting and compiling data, analyzing trends, and interpreting sales and consumer information. you will also create visualizations and build comprehensive presentations. data summarization: you will summarize data using tables, charts, and graphs, ensuring accuracy by reviewing deliverables for errors and inconsistencies. collaborate in the analysis and interpretation of the information of the services that nielseniq provides to the client. report drafting: you will draft reports and presentations that vary in complexity, incorporating detailed data interpretation to support client and internal needs. make sales presentations to help increase company revenue and meet with the established objectives report management: you will set up and refresh regular reports, ensuring timely delivery of relevant information. best practices: you will actively seek out and share best practice examples and opportunities for optimization and automation, implementing these approaches in your wo...


TAM (TECHNICAL ACCOUNT MANAGER)

Seamless networks, boundless careers stronger signals, stronger solutions. ekahau dominates the wireless networking industry by delivering top-tier wi-fi design and optimization tools used globally. their innovative approach transforms challenging wireless landscapes into hubs of seamless connectivity. at ekahau, the fusion of cutting-edge technology and passionate expertise fosters an environment where talent grows, ideas flourish, and every connection counts toward global wireless excellence. job description as an account manager , you will manage key client relationships, provide technical support, and ensure optimal use of ookla’s product suite. this role requires technical expertise, account management skills, and the ability to engage with c-level executives while driving issue resolution and identifying growth opportunities in a fast-paced environment. job overview employment type: indefinite term type contract shift: monday to friday 9 to 6 east work setup: remote/work from home your daily tasks serve as the primary point of contact for ookla’s most valued customers in latam. build and strengthen relationships across customer business and technical teams. educate, train, and support clients to ensure optimal use of ookla’s products. troubleshoot technical and business issues, escalating when necessary. engage with director and c-level executives to support their business needs. partner with sales teams to review account health and identify growth opportunities. act as a customer advocate within ookla, ensuring client needs are met. participate in ...


EXECUTIVE ASSISTANT | REMOTE | SUPPORT A U. S. BASED TECH FOUNDER

fully

We connect talented tech professionals in latin america and canada with remote career opportunities at innovative startups worldwide. we specialize in finding roles that align with your skills, experience, and career goals. our personalized approach ensures you're matched with companies that value your contributions and offer opportunities for growth. whether you're a software engineer, designer, marketer, or other tech professional, we're here to help you take the next step in your career. 🏢 about the role
we’re hiring an executive assistant to support a u.s.-based technical founder. he leads engineering and product at a small startup, and needs help staying organized. you’ll work directly with him to manage his calendar, keep track of to-dos, and handle tasks that come up — both professional and personal. the role is fully remote, mostly async, and works best for someone who can stay on top of things without needing step-by-step instructions. you’ll check in regularly during the week, and use tools like slack, notion, and google calendar to stay in sync. 🛠 what you’ll do schedule and reschedule meetings across time zones
keep his calendar organized and up to date
track tasks, notes, and follow-ups after meetings
clean up inboxes, slack messages, and notion pages
book travel, manage appointments, and help with personal errands
handle small research tasks (like comparing services or finding contact info)
keep a list of ongoing tasks like renewals, invoices, or reminders
draft or review short messages, follow-ups, or s...


SALES ASSOCIATE - COLOMBIA

This is a remote position. about this role: we’re looking for a mission-driven and confident sales associate to join our team. this position requires someone who thrives in meaningful conversations, offering guidance and support to prospective students as they explore a life-changing educational opportunity. think less "sales call," more "trusted advisor." the ideal candidate brings a background in consultative or coaching-style selling, preferably with experience in admissions or high-ticket phone sales. you should be comfortable navigating price-sensitive conversations, addressing objections with empathy, and confidently walking prospects through financing options if needed. core tasks: conduct phone consultations with prospective students, focusing on understanding their goals, challenges, and motivations guide leads through an empathetic, consultative enrollment process clearly communicate the value of the program, helping prospects see long-term roi handle pricing objections with professionalism, offering financing options as needed track and report on key outreach and close metrics on a regular basis perform other tactical sales and sales-marketing related tasks as needed requirements must-haves: 3+ years experience in a sales or enrolment/ admissions advisor role (experience working for career colleges and bootcamps a plus) experience using dialpad or similar phone sales tool demonstrated experience achieving and/ or exceeding quota in a 1-call close, consultative/ coaching-style format 1+ years experience using gohighlevel (or similar t...


BENEFITS SPECIALIST

Job description elevate your career: join our client in the dynamic world of hr outsourcing! our client stands as a distinguished human resources (hr) outsourcing company, surpassing industry standards in providing unparalleled expertise and exceptional customer service to both clients and their employees. since its establishment in 1995, our client has been committed to the belief that exceptional client service should be the focal point of all operations. this commitment propels them to consistently train, evolve, innovate, and explore novel approaches to assist employees, clients, and the broader industry in achieving growth and success. our client's vision revolves around enabling companies to direct their time, talent, and energy towards business expansion and enhancing employee well-being. job description we’re seeking a dedicated benefits specialist to help shape the future of the hr outsourcing industry. in this role, you’ll enroll new employees in benefit plans within our client’s hris, provide comprehensive benefits orientations, and ensure accurate deductions are relayed to payroll. you’ll also manage status changes, review claims, and facilitate open enrollment transfers, all while making a meaningful impact. if you’re eager to contribute to a dynamic team and make your mark in the world of hr, we want to hear from you! chart your course in the hr solutions universe employment type: full-time shift: monday to friday; may start from 7:30 am-9am cst to 4:30 pm-6:00 pm (semi-flexible work setup: remote/work from home your mission, should you choose to ...


JUNIOR ANALYST, CREDIT CONTROL & CREDIT RISK MANAGEMENT

Full time Tiempo completo

Description : job posting title: junior analyst, credit control & credit risk management location: bogotá type of contract: permanent about us: from arthur guinness to johnnie walker, our business was founded on people of excellent character, and in 250 years, nothings changed. we’re the world’s leading premium alcohol company. our brands are industry icons. and our success is thanks to the strength of our people, in every role. it’s why we trust them with our legacy. and it’s why we reward them with the career-defining opportunities that they deserve. our ambition is to build the best performing, most trusted and respected consumer products company in the world. to achieve these, we need the world’s very best people. feel encouraged? then this may be the opportunity for you purpose the credit controller role is the first contact of the finance teams regarding account receivables management. the role is responsible for ensuring customer reconciliation and cash collection leading to increase cash flow, reduce bad & old debt and mitigate risk related to non-collection. it ensures proper operation of processes from incoming payment allocation to customer ledger maintenance, outstanding follow up and overdue management, including credit limit control and reporting. service delivery entails issue resolution and close business partnering with the customer service, finance and commercial market teams. accountabilities proactive cash collection. handle daily order release. handle customer queries and drive issue resolution (e.g. price, delivery issues). manage relationship with cus...


BPO SUPERVISOR

¡esta es tu oportunidad de brillar! en grupos cos y otd américas buscamos un supervisor de operaciones bilingüe que lidere con pasión y crezca con nosotros en bogotá. somos una empresa que impulsa el plan de carrera y apuesta por el desarrollo de nuestra gente. ¡aquí no solo trabajas, evolucionas! salario base de $3.500.000 + bonos por desempeño hasta $500.000 mensuales. ¡un gran apoyo para ti! medicina prepagada después de 3 meses con nosotros. ¡cuidamos de tu salud! 42 horas semanales con 2 días de descanso para que recargues energías. 100% presencial en bogotá, calle 80 o chapinero. ¡vive la buena vibra de nuestra oficina! mínimo 1 año de experiencia como supervisor o en roles similares en la industria bpo. ser técnico, tecnólogo o tener al menos 3 semestres de una carrera profesional . ¡y claro, dominar el inglés como todo un profesional! ¿por qué trabajar con nosotros? somos más que un empleo: somos un equipo que impulsa tu crecimiento profesional y personal. tendrás capacitaciones constantes y oportunidades reales de ascender. ¡no dejes pasar esta gran oportunidad! postúlate ahora mismo. ¡Únete al equipo que está marcando la diferencia! #oportunidadlaboral #trabajoenbogotá #bilingüe #groupcos #otdaméricas valued costumer operation success es una empresa líder en la externalización de procesos de negocios bpo (customer operation success) a nivel nacional, que proporciona soluciones orientadas a la optimización de la calidad del servicio al cliente para varios países en latinoamérica. basado en estándares internacionales de calidad, gestiona proyectos de telecomunicacio...


TECHNICAL ACCOUNT MANAGER - 25040-

fully

Position summary we’re looking for a technical account manager (tam) with a solid technical foundation and a passion for ecommerce to join our growing team. in this role, you’ll act as a strategic partner to our merchant clients—helping them integrate with our saas platform, solve technical challenges, and unlock new opportunities for growth. you’ll take ownership of onboarding, provide expert guidance throughout the customer journey, and ensure a smooth, high-quality experience that builds long-term relationships. if you’re someone who enjoys translating technical know-how into real business value, this is the role for you. key responsibilities act as the primary technical point of contact for ecommerce merchants throughout onboarding and ongoing partnership. lead merchants through end-to-end technical integration—including api configuration, platform setup, third-party app connections, and storefront implementation. conduct technical discovery sessions to understand merchant workflows, systems, and unique business use cases. troubleshoot and resolve integration issues, collaborating closely with internal teams such as support, product, and engineering.partner with customer success managers to deliver a seamless, unified merchant experience and help clients achieve their desired outcomes. deliver tailored training and technical walkthroughs for various merchant teams, including developers, operations, and technical stakeholders. maintain accurate and detailed technical documentation for each merchant, including setup processes, integration notes, and troubleshooting logs. ...


CUSTOMER SERVICE/LEGAL ASSISTANT

Full time Tiempo completo

Job description join our client’s team and make a global impact from the comfort of your home! are you ready to embark on a career journey filled with unique perks? imagine having a global opportunity without leaving your home, enjoying an international position, and maintaining a healthy work-life balance. at our client's legal firm, we offer you a chance to experience these incredible benefits, setting us apart from other companies. work on international cases and make a global impact without stepping out of your home and enjoy a permanent work-from-home arrangement that promotes a fulfilling personal and professional life. job description as a customer service/legal assistant , your role is pivotal in ensuring effective communication and organizational excellence within our client's legal firm. you will meticulously assess and validate candidates' communication and organizational skills during the hiring process, as these abilities are crucial for supporting our clients and providing compassionate service to individuals with hearing disabilities. here’s an overview of your future role: employment type: indefinite term contract shift: monday to friday | 3 pm to 12 m col work setup: remote/work from home what do you need to succeed? ability to absorb technical information. excellent communication and problem-solving skills. professional telephone manner. patience and active listening skills. ability to work effectively in a team. strong organizational and administrative abilities. excellent english verbal and written communication skills (c1 level). stro...


SALES SPECIALIST (MIDDLE) ID30331

Job description agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - outbound communication: sdrs reply to leads that reach out to us via emails, social media messages, and other communication channels to generate interest, and qualify leads; - qualification: sdrs engage with prospects to assess their needs, pain points, challenges, and budget to determine whether they are a good fit for the company’s offerings. this involves asking qualifying questions and gathering relevant information; - appointment setting: once a lead is qualified, sdrs schedule appointments, demos, or meetings for the client partner team with qualified prospects. they coordinate calendars and ensure smooth transitions between the sdr and client partner team; - follow-up: sdrs follow up with leads who have shown interest but may not be ready to buy immediately. this includes sending follow-up emails, making follow-up calls, and nurturing leads through the sales funnel. they also follow up internally on the status of the leads; - data management: sdrs maintain accurate and up-to-date records of prospect interactions, including notes from conversations, contact information, and lead status, in the company’s crm (cu...


FINANCIAL PLANNING AND ANALYSIS MANAGER

: financial planning & forecasting: develop and maintain financial models to support budgeting, forecasting, and long-term planning. prepare and consolidate annual budgets and quarterly forecasts, ensuring accuracy and alignment with organizational goals. analyze financial trends and variances, providing recommendations for corrective actions. financial analysis: conduct detailed financial analysis to support strategic initiatives and business decisions. evaluate financial performance by comparing actual results to budgeted targets, and identify key drivers of variance. prepare detailed reports and presentations for senior management and stakeholders. provide ad-hoc financial analysis and decision support to various departments as needed. business partnership: partner with business units to understand their financial needs and provide insights to drive business performance. support operational and strategic planning by providing financial analysis and scenario planning. act as a liaison between finance and other departments to ensure effective communication and understanding of financial impacts. reporting & compliance: ensure timely and accurate preparation of monthly, quarterly, and annual financial reports. assist in the preparation of financial presentations for board meetings and investor communications. ensure compliance with financial policies, procedures, and regulatory requirements. process improvement: identify and implement process improvements to enhance the efficiency and effectiveness of the fp&a function. utilize technology and advanced analytical tools to st...


FACILITIES SUPPORT

Full time Tiempo completo

Jll empowers you to shape a brighter way . our people at jll and jll technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. we are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. the facilities support will manage the site in accordance with all agreed policies, procedures and contract scope, and assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, hvac, and others defined within the portfolio of respective sites. responsibilities: support the sourcing sme and area/site managers through the vendor contract procurement process. ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager. coordinate internally with other teams which may include fitness, food services, security and capital projects. support the site and area manager in the implementation of short and long-term projects for the client. any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception and mail services. update and maintain accurate records and official documentation for the site/s i...


ASESOR DE EXPERIENCIA AL CLIENTE BILINGÜE

Title: asesor de experiencia al cliente bilingüe contribuye al éxito general del banco de canadá operando en scotiagbs colombia contact centre a nivel global, garantizando que los objetivos, planes e iniciativas específicas se lleven a cabo en apoyo a las estrategias y objetivos del equipo. el agente de servicio al cliente ofrece un servicio de calidad a los clientes internos y externos mediante la entrega de una resolución rápida, precisa y profesional a consultas por teléfono, en línea y por escrito, utilizando efectivamente el modelo de experiencia del cliente. es responsable de profundizar la relación con el cliente identificando y discutiendo las necesidades y los productos y servicios adecuados. la medición del desempeño se basa en los objetivos establecidos. prácticas de ventas promover operaciones eficaces y eficientes, asegurando mecanismos de control adecuados para cumplir con obligaciones de riesgo operacional, cumplimiento normativo, lavado de dinero, financiamiento del terrorismo y conducta, siguiendo los marcos y políticas del banco. actuar como portavoz de la cultura centrada en el cliente, fortaleciendo relaciones y aprovechando los sistemas y conocimientos del banco. comprender y considerar el apetito y cultura de riesgo del banco en decisiones diarias. realizar operaciones eficaces, garantizando la conformidad y controles diarios para cumplir con obligaciones de riesgo y cumplimiento. fomentar un entorno de alto rendimiento y contribuir a un ambiente laboral inclusivo. responsabilidades clave proporcionar una experiencia profesional, cortés y positiva a lo...


CONTROLLER / CFO

Job description lead financial strategy for growth with the experts in business transformation hatcher cfo solutions is a powerhouse in financial services, known for guiding businesses through transformative growth. from strategic planning to process optimization, they handle the heavy lifting so companies can focus on their passions. hatcher cfo solutions boasts a remarkable success story—helping a client navigate 300% yoy revenue growth and acing their first big 4 audit. what sets hatcher apart as an employer is their commitment to work-life balance, professional growth, and a collaborative, innovative work culture. if you're ready to drive financial excellence and be part of a success story, this is the team for you! what you’ll do at hatcher cfo solutions be part of our client’s team as a cfo , where you will lead financial strategies, manage client relationships, and oversee a talented accounting team. you’ll ensure accurate financial reporting, provide actionable insights, and drive business growth. employment type: indefinite term contract shift: monday to friday | 8:00 am - 5:00 pm pst work setup: onsite in bogotá or medellin your key responsibilities: serve as the main point of contact for assigned clients, ensuring their accounting needs are met consistently and effectively. present financial reports and insights during client meetings, providing actionable recommendations aligned with business objectives. identify areas for improvement in clients' organizations and financial operations proactively. troubleshoot and resolve database synchro...


PAYROLL ADMINISTRATOR

Description global payroll administrator remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. for more information about anthology and our career opportunities, please visit . the global payroll administrator is a key member of anthology’s total rewards team, reporting to the senior payroll manager. this individual will help oversee the organization’s payroll function across the globe. they will serve as a primary point of contact for employees with global payroll questions and will be responsible for troubleshooting issues, sending out communications, and working directly with our international payroll vendor and local in-country providers to ensure payrolls are executed with accuracy and timeliness. primary responsibilities will include: processing payroll for 17 global entities across emea, latam, and apac regions understanding and explaining the tax impact of different pay elements such as bonuses, commissions, and benefit deductions ensuring all payroll information and records are maintained in accordance with statutory requirements an...


ANALYST, FP&A

Please note that we will never request payment or bank account information at any stage of the recruitment process. as we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. please protect your personal information during any recruitment process. while monks may contact potential candidates via linkedin, all applications must be submitted through our official website (monks.com/careers). about the role as a financial planning analyst , you’ll support our fp&a team to drive informed decision-making and ensure financial health across the organization. you will focus on financial planning, budget management, and payroll oversight, leveraging your analytical skills to optimize processes and contribute to the company’s strategy. responsibilities conduct financial analysis, including revenue behavior, gross margin performance, cost control, and p&l analysis. lead and manage financial planning processes, including budgeting, forecasting, and monthly outlooks. analyze payroll and budgetary data to identify areas of opportunity or improvement. create and deliver clear management reports to enable data-driven decision-making. collaborate with internal teams and stakeholders to maintain financial health, strategy alignment, and effective resource planning. leverage tools like power bi or tableau for reporting efficiencies and insights. proactively identify potential risks and opportunities for cost savings or operational improvements. about you qualifications & skills 3+ years of expe...


PROPOSAL MANAGER (MIDDLE/SENIOR) ID33718

Full time | agileengine | colombia posted on 03/31/2025 job information city villavicencio state/province meta 500003 it services job description agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do overall - manage all phases of the client proposal lifecycle, from technical calls, requirement gathering, team definitions, roles and responsibilities, proposal creation and presentation, budget calculation, margins calculations; - ensure proposals and follow ups are delivered on time, within scope, and within budget; - develop comprehensive project plans, including resource allocation, scheduling, and risk management; - facilitate communication and collaboration among project stakeholders to ensure alignment and transparency; - identify critical delivery issues and address them with the team before customer exposure; - communicate team issues and concerns to the leadership team proactively. client ownership - serve as the primary point of contact for clients throughout the proposal lifecycle; - build and maintain strong client relationships, ensuring their needs and expectations are met or exceeded; - manage client feedback and address any issues or concerns promptly and effectively; - if a p...


AGENTE CONTACT CENTER

Buscamos un agente contact center para unirte a nuestro equipo en enlace empresarial de servicios s. a. tu rol será fundamental para asegurar una experiencia excepcional a nuestros clientes. como agente, serás el enlace entre nuestros clientes y nues...


MONITOREO DE CALIDAD EXPERIENCIA EN CONTACT CENTER

Monitoreo de calidad experiencia en contact center ¡Únete a nuestro equipo como analista de calidad en domina! en domina entrega total s. a.s. somos una empresa colombiana con más de 35 años de experiencia ofreciendo servicios de logística, bpo y sol...


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