Press tab to move to skip to content link select how often (in days) to receive an alert: service business development engineer requisition id: 22486 job category: services & solution delivery contract type: permanent location: bogota, co we are look...
Share this job the opportunity the local service unit (lsu) sales manager, pgsv will deliver the bu pgsv and hub strategies at the country level, on behalf of the service business unit. this role will directly report to local service unit manager and...
David kennedy recruitment is working with a leading tech company who is looking to recruit a portuguese speaking workforce management specialist to join their team in colombia. position: workforce management specialist location: bogota, colombia. employment type: full-time work model: on-site benefits: base salary duties and responsibilities - assess daily staffing needs and allocate personnel accordingly to ensure optimal operational coverage, including opening and closing of service areas. - organize and coordinate employee schedules and shift rotations to maintain smooth operational workflows. - collaborate with hr and team leads to manage time-off requests, approve schedules, and ensure all shifts are properly staffed. - prepare and maintain daily staffing and attendance reports, verify work hours, process schedule changes, and complete other administrative tasks as assigned. - develop and maintain effective staffing plans that support operational goals across departments. - track employee attendance and ensure compliance with internal policies and legal requirements. - prepare shift transition documentation to support consistent handovers between shifts. requirements: - native or fluent in portuguese (c1 level), with strong proficiency in both written and spoken communication, as well as english fluency (b2). - proven ability to efficiently coordinate staffing schedules and manage multiple priorities. - proficiency in microsoft excel and experience using workforce management or scheduling software. - at least 6 months in a similar scheduling or coordination ...
Construye y promueve excelentes relaciones con colegas, diseña experiências de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. your role: desarrollar nuevas oportunidades de negocio y mantener los clientes de k+n existentes, siendo un especialista en la ruta que maneja. your responsibilities: mantener un portafolio mínimo de clientes activos enfocados en la ruta asignada. calificar las empresas relacionadas con la ruta para definir si tienen potencial de negocio, de acuerdo a las políticas de k+n. registrar en sistema toda la información relevante al manejo de la cuenta para asegurar un historial de cada una, información de la empresa, su movimiento, oportunidades y cotizaciones. actuar como punto de contacto para la venta "de todos" los servicios de k+n y dar soluciones a través de todas las unidades de negocio existentes en el país (dependiendo del cliente, esto puede ser realizado en conjunto con un representante de operaciones y/o servicio al cliente) solicitar la creación del cliente y la respectiva solicitud de crédito. garantizar la correcta coordinación y manejo del embarque por parte del customer service. establecer el customer profile para asegurar que el cliente cuente con la herramienta para la visibilidad y monitoreo de sus embarques así como también para que el ejecutivo de ventas o el customer service creen los alertas necesarios. cumplir con todos los objetivos tanto de cantidad de visitas, volume units, determinados en el plan regional de incentivos, para garantizar la productividad requerid...
Your next step is at rappi! rappi is one of the first latin american unicorns and a start-up that continues to focus on growing and making life easier for our users. as a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the latin american continent. role objective: responsable del manejo de la parte estratégica y operativa de los procesos de customer service relativos a compensaciones con el objetivo de mejorar la experiência del usuario final. gestionar relación aliados con especial enfoque en revisión de fallos en la política de compensación y alineación con la estrategia de compensaciones. qa de nuevos desarrollos realizados por el equipo de tecnología. indicador de seguimiento nss. main responsibilities: manejar la relación con el equipo de producto para levantar los requerimientos identificados desarrollo de proyectos de alto impacto transversales que mejoren la experiência del usuario y del agente desarrollo de estrategias para mejorar la experiência de interacción enfocadas a los usuarios de alto valor desarrollo de estrategias a partir de análisis con el objetivo de optimizar/mejorar la experiência del usuario informes de manera periódica, con los avances e implementaciones de los proyectos seguimiento constante de la operación, para detectar oportunidades de mejora. key requirements: educación: ingeniería industrial experience: + 2 años skills: excel alto, manejo base datos, optimización de procesos, pensamiento lógico, creatividad para implementar soluciones rápidas a pro...
About payu payu, a leading payment and fintech company in 50+ high-growth markets throughout asia, central and eastern europe, latin america, the middle east and africa, part of prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers. as a leading online payment service provider, we deploy more than 400 payment methods and pci-certified platforms to process approximately 6 million payments every single day. about the role as a financial risk analyst for ding , you will analyze, monitor, and manage financial risks associated with the company's operations, ensuring the early identification of threats, the implementation of mitigation strategies, and compliance with applicable regulations and standards. what you need to succeed bachelor's degree in economics, finance, business administration, industrial engineering, or a related field. a specialization in risk management or finance is desirable. experience with data analysis tools. advanced proficiency in excel is required, and experience with sql, power bi, python, or r is a plus. a minimum of 2–3 years of experience in financial risk analysis within the financial sector. what you will do identify, measure, and analyze financial risks related to credit, market, liquidity, and fraud. develop risk analysis models and prepare reports for strategic decision-making. monitor compliance with internal policies and regulatory requirements related to risk management. assist in building and maintaining key risk indicators (kris) ...
Job description the information security architec t is responsible for the identification and design of solutions to protect o-i information assets. this critical position ensures that security is incorporated in the planning of projects and initiatives with an impact on information technology (it) resources. this role works with enterprise architects, it operations teams, business stakeholders, third parties and external service providers to ensure that the protection of enterprise resources comply with internal information security controls, security policies and regulatory requirements. the architect also drives the creation and regular updates of the information security strategy, vision, roadmap, project portfolio including budget and resources, conducts research of new technologies, designs solutions, and monitors compliance of these activities. principal accountabilities collaborate with other o-i architects and lead the definition of standards to support information security and regulatory compliance objectives functioning as security it architect. maintain a rolling one to three year vision (roadmap) of the enterprise information security function. provide security oversight on projects to ensure alignment with corporate policies, legal, and regulatory requirements, security guidelines, customer security requirements, and industry standards. monitor the emergence of new threats and vulnerabilities, assessing impacts to the o-i environment and identifying mitigating activities as appropriate. stay abreast of relevant technology and security trends in order to evalua...
Overview gep is a diverse, creative team of people passionate about procurement. we invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. our clients include market global leaders with far-flung international operations, fortune 500 and global 2000 enterprises, leading government and public institutions. we deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. that’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. gep is a place where individuality is prized, and talent respected. we’re focused on what is real and effective. gep is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. we’re a learning organization, actively looking for people to help shape, grow and continually improve us. what you will do help understanding client needs to provide flawless service. recommend actions and help clients to implement them. work closely with middle management and clients to create customized high impact solutions. analyze client spend data and creating deliverables for the project. support developing sound recommendations contributing to program objectives (cost savings). deliver presentations and communicate confidently with the client. be responsible for handling complex analyses. participate and drive the client’s engagement cycle from lead to oper...
About slb we are a global technology company, driving energy innovation for a balanced planet. together, we create amazing technology that unlocks access to energy for the benefit of all. at slb, we recognize that our innovation, creativity, and success stem from our differences. we actively recruit people with a diverse range of backgrounds and cultivate a culture of inclusion that unlocks the benefits of our diversity. we want to ensure that everyone feels a sense of belonging here and we encourage, enable, and empower our people to foster inclusivity, build trust, and demonstrate respect for all across the organization. global in outlook, local in practice - and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally. we are slb at slb we create amazing technology that unlocks access to energy for the benefit of all. as innovators, that's been our mission for 100 years. we are facing the world's greatest balancing act — how to simultaneously reduce emissions while meeting the world's growing energy demands. ensuring progress for people and the planet, on the journey to net zero and beyond, this, for a balanced planet. in our core, digital and new energy operations, we look for innovating gas solutions to decarbonize the industry, scaling digital solutions to improve safety, reliability, and efficiency, accelerating the energy transition by developing technology to create new energy systems of tomorrow. our purpose : together, we create amazing technology that unlocks access to ene...
Resumen trilingual customer service associate why tp? with a presence in more than 91 countries, we are the industry leader! great place to work has certified us as one of the best companies to work in the country and the world. we don’t stop innovating, and we always go beyond. are you ready to work with the top team? responsabilidades what you’ll do as a customer service associate? respond to all customer inquiries. provide excellent customer service by being a good listener. work with confidential customer information, while treating it sensitively. aim to resolve issues on the first interaction by being proactive, patient, and understanding. requisitos who are you? an intermediate english, an advance french, and spanish speaker. an empathetic, responsible, and proactive person. someone who’s a good listener and likes helping others. enjoy: a salary of $3.080.000 42 hours per week 2 days off performance bonuses growth opportunities experience is not required. paid training long-term contract. career development programs coworkers fund volunteering program connect with other cultures and be part of the world's largest interactions team....
Job summary: we are searching for a polite, professional customer service call center agents to represent our clients professionally by providing remarkable service to their customers via phone. the customer service call center agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. customer service call center agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. responsibilities: answer inbound calls and greet customers with energy and enthusiasm. place outbound calls and communicate with energy and enthusiasm to customers. build lasting relationships with clients, customers, and other call center team members based on trust and reliability. understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. meet department productivity and quality standards. strive for first call resolution and take true ownership of customer needs and issues. communicate and follow instructions for one call customer resolution. deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. take an active role in educating customers about our clients products and services. skills requirements: experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. must have ability to work independently and in a t...
Customer onboarding manager we are looking for a talented customer onboarding manager to step onto a fintech unicorn rocketship! as a customer onboarding manager, you will be leading implementation projects with customers of tipalti’s rapidly growing saas-based accounts payable automation solution and global payments solution. the ideal candidate is self-motivated, proactive in understanding customer needs, and experienced in moving customers through the implementation of tipalti’s saas products. who are tipalti: tipalti is one of the most exciting fintechs in the world, our series f funding raising $270 million - valuing us at over $8.3 billion. we are on a journey to transform financial operations for high-velocity organizations to rival those of the fortune 5000. you will be responsible: lead the implementation of tipalti's rapidly growing, cloud-based accounts payable automation solution, ensuring a seamless experience for our customers. deliver exceptional service, becoming a trusted advisor and advocate for each customer throughout their journey with tipalti. guide customers through the technical integration process, providing expert problem-solving assistance. oversee project timelines, tasks, and development efforts, keeping customers on track and exceeding expectations. contribute to the internal knowledge base, capturing lessons learned and empowering colleagues. about you bachelor's degree in a relevant field or equivalent practical experience. proven experience with implementation, project management, consulting, or customer success experience ...
About four seasons: four seasons is powered by our people. we are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. we know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. at four seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. it comes from our belief that life is richer when we truly connect to the people and the world around us. about the location: on colombia’s caribbean coast, in the historic city of cartagena, four seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. experience the authentic charm of the getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. connect to the lively social scene in four restaurants and lounges. entertain in two ballrooms. then unwind at the spa, fitness centre and two rooftop pools. with timeless style and legendary service, four seasons is shaping cartagena’s new cultural focal point. acerca del rol: dirige uno o varios servicios de alimento...
I started my journey with a strong it background, traveling across europe and asia, before stepping into the world of recruitment in 2018 as an it recruiter. today, i lead my own agency, backed by an incredible team of freelance recruiters. 🚀 join our network! we’re always open to welcoming new talent into our growing community. 🤝 global partnerships, strong workforce together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! are you ready to lead a vibrant and dynamic team in the heart of bogotá? 🌆 our client, a leading b2b gaming solution provider, is looking for a portuguese-speaking games presenter team manager to take charge of their studio operations and help shape the future of live entertainment in the gaming industry. if you have career goals in journalism or media, then apply! no gaming experience is required. the company will train the right individual in gaming products and services. seeking a bright, enthusiastic, sales-driven personality who is not afraid of being in front of an audience for a new gaming studio. must demonstrate sales experience in work history! candidates who are unable to show relevant sales experience will not be considered. portuguese and english required. location: bogotá, colombia employment type: full-time industry: gaming / b2b solutions languages: portuguese (c1), english (b2+) compensation: base salary + performance bonuses 🎯 responsibilities: 👥 provide ongoing support and leadership to team members, encouraging growth an...
About four seasons: four seasons is powered by our people. we are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. we know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. at four seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. it comes from our belief that life is richer when we truly connect to the people and the world around us. about the location: on colombia’s caribbean coast, in the historic city of cartagena, four seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. experience the authentic charm of the getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. connect to the lively social scene in four restaurants and lounges. entertain in two ballrooms. then unwind at the spa, fitness centre and two rooftop pools. with timeless style and legendary service, four seasons is shaping cartagena’s new cultural focal point. acerca del rol este rol ofrece orientación al departamen...
Job description develop, maintain, and manage expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced. act as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and expeditors product, geo, and service leadership. deliver world class business reviews tailored to your customer that drive further collaboration between expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence. drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges. work with expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem. increases expeditors' revenues and profitability through providing enhanced valued-added service. scope of position to create a unique expeditors customer experience through total ownership of and accountability to: understand global customers' profile, needs and expectations. retain existing business and continuous pursuit of global business development. create a strategic and mutually beneficial relationship for expeditors with the customer worldwide reporting structure customer retention and development manager qualifications university or equiv...
About dialectica dialectica is a leading b2b information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. dialectica has been recognized as one of europe’s fastest-growing companies by the financial times for 5 years in a row, a top employer for recent graduates by the career directory in canada and a best workplace. we believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: accelerate the shift to a prosperous society by empowering better decision-making. for more information, visit: https://www.dialecticanet.com/ about the role our insights team is transforming the way investors, corporates and consultancies obtain curated knowledge to inform business strategy. working on-demand and side by side to our expert interviews and survey offerings, our insights team delivers tailored solutions to a sophisticated global client base. whether we are helping a private equity firm prioritize their deal pipeline or supporting a technology corporate conduct voice of customer research for their game changing new product, in the dialectica insights team you will utilize the power of the dialectica service offering to help answer our clients most pressing strat...
Descripción puesto tipo de contrato contrato fijo - tiempo completo posicion operationnal activities - transerval operations título del puesto low complexity management service h/m descripcion del puesto ensuring the procurement and provisioning of goods in the different lines of business in ecopetrol. through odb changes , parametrization of performance evaluations as well notifications from the follow-up department to modify odbs perfil del puesto professional in business administration, finance, economics, engineering, accounting, law or related professions. professional with zero to one year of experience. student in the last semesters (seven), technician or technologist of one year of experience in supply and procurement of goods and services. knowledge and handling of sap, excel, power point and outlook. main features odb modifications secop publication settings notifications of odb modifications (ecolog) restrictive lists other functions that the immediate supervisor deems pertinent and inherent to the position. empleado tiempo completo 100 ubicación del puesto ubicación de la vacante america, colombia ciudad bogota criterios del candidato nivel mínimo de estudios requerido técnico superior / cfgs nivel de experiencia mínimo requerido junior (1 to 5 years of experience)...
About four seasons: four seasons is powered by our people. we are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. we know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. at four seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. it comes from our belief that life is richer when we truly connect to the people and the world around us. about the location: on colombia’s caribbean coast, in the historic city of cartagena, four seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. experience the authentic charm of the getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. connect to the lively social scene in four restaurants and lounges. entertain in two ballrooms. then unwind at the spa, fitness centre and two rooftop pools. with timeless style and legendary service, four seasons is shaping cartagena’s new cultural focal point. acerca del rol: el/la host/ess se encarga de darla la bie...
Mhg is a globally recognized and mlc and iso certified provider of comprehensive medical solutions for the maritime industry. since 2019, we have focused on supporting vessels with a range of services that ensure compliance, safety, and well-being. our extensive offerings include medical facility management, recruitment, mental health services, telemedicine, biomedical support, and more tailored solutions specifically for maritime environments. maritime & healthcare group (mhg) is recruiting on behalf of one of our esteemed cruise line clients for the position of cruise ship master . this is a unique opportunity to lead the safe and efficient operation of a world-class passenger vessel, ensuring both maritime excellence and an exceptional guest experience. job summary: the cruise ship master is the highest-ranking officer onboard and holds overall command of the vessel, crew, passengers, and operations. the master ensures the safe navigation, regulatory compliance, efficient operation, and guest satisfaction in alignment with company policies, international maritime law, and flag state requirements. key responsibilities: assume full responsibility for vessel safety , security, and operational integrity navigate the vessel safely and efficiently according to voyage plans, weather, and sea conditions ensure full compliance with solas, marpol, ism, isps, mlc , and other maritime regulations supervise and support department heads (hotel director, chief engineer, staff captain, etc.) represent the company in all official capacities, including with port authorities an...
Job description numbers matter. so does precision. help make home loans happen. our client is one of the largest and fastest-growing retail mortgage lenders in the u.s., licensed in all 50 states. with over 7,000 employees and 600+ branches, they deliver tailored home financing solutions through cutting-edge technology, unparalleled service, and a deep portfolio of loan products. their mission: make every mortgage feel like a win. you’ll be working with a team that values speed, clarity, and real results—backed by innovation and performance-driven culture. what you’ll do in this role be part of our client’s team as a loan officer assistant , where you’ll support mortgage professionals by managing contract-to-close activities, prepping documents, tracking loans, and ensuring smooth communication between clients, officers, and processors. your day-to-day impact and responsibilities contract-to-close support receive new purchase contracts and initiate the loan setup process prepare loan applications and disclosures using encompass review and complete required information and documentation run aus and generate borrower disclosures upload signed disclosures and upfront documents to the file manager track and complete milestone logs (e.g., qualification log) coordinate contract details with loan processors after submission pre-approval & documentation gather and verify borrower documents prepare and support pre-approval processes communicate with loan officers on document needs and file status client and internal coordination provide administrative support ...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it uniquely yours. you provide software and applications expertise, and be responsible for implementation of the solutions. how you will contribute you will oversee the planning and execution of software and applications. to do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. you will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure that support service level objectives and key performance indicators are accomplished. what you will bring a desire to drive your future and accelerate your career. you will bring experience and knowledge in : managing staff and line responsibilities managing large-scale software and application services service delivery, support and excellence program/project management with experience managing multiple projects for budgets, resources, schedules and quality general technical background understanding of integration and how different applications talk to each other process and service orientation business processes m...
Automoves is one of canada’s leading vehicle shipping companies, trusted by dealerships, relocation services, and private customers coast-to-coast. our mission is to make auto transport simple, efficient, and stress-free. we’re growing fast – and so is our brand presence. that’s where you come in. the role the role: we’re looking for a creative, data-driven social media manager to own and elevate our digital presence. from creating compelling content to engaging with followers, you’ll shape how automoves shows up online — and help drive business growth through strategic storytelling. what you’ll do: • plan, create, and schedule content across platforms (instagram, facebook, tiktok, linkedin, x, youtube) • develop and manage social media campaigns that support brand awareness, lead generation, and customer engagement • monitor conversations, respond to inquiries/comments, and build community • analyze performance metrics and adjust strategies for growth and roi • collaborate with our design and customer service teams to align messaging • stay ahead of trends in automotive, logistics, and social ideal profile what we’re looking for: • 2+ years experience in social media management or digital marketing • strong writing and content creation skills (bonus if you’re great with short-form video) • familiarity with social scheduling tools (later, buffer, hootsuite, etc.) • a sharp eye for branding, tone, and design consistency • interest in the auto industry or logistics is a big plus why join automoves? • competitive salary and flexible remote work setup • opportu...
🌎 servicenow architect | infrastructure specialist | remote latam | at sofka technologies , we're on a mission to build high-impact, scalable solutions that transform how companies operate. we’re currently looking for a servicenow architect with a strong infrastructure background to join one of our strategic u.s. clients on a long-term engagement. if you're passionate about enterprise service management, cloud infrastructure, and delivering innovative it operations solutions, this is your opportunity to lead with purpose. 🚀 what will you do? as a servicenow architect, you will design and implement end-to-end solutions across the servicenow platform, focusing on itsm, itom, and cmdb foundations. you’ll bring your deep infrastructure knowledge to support complex enterprise environments and drive automation, visibility, and operational excellence. you'll also explore emerging servicenow modules such as hr, finance, grc, and leverage ai-driven tools to enhance productivity and self-healing capabilities in it operations. ✅ must-have skills 12–15 years of experience in it, with at least 5 years leading servicenow implementations across multiple modules and products. solid infrastructure operations background, including exposure to service desk, command center, data center ops, and technologies like networks, security, containers, converged/hyperconverged infrastructure, and cloud. proven hands-on experience setting up itsm, itom, and implementing a “golden” cmdb, sam, and ham. familiarity with broader esm solutions from servicenow: supply chain, hr, finance, grc, and cr...
Summary provide ongoing support to our global clients who have implemented integration between their hr system of record and one of our payroll platforms (such as globalview or celergo). in this role, you will manage a significant portion of the client relationship: everything related to integration services, the overall functionality of the connectivity solution, integration tools, and processes. this position is for individuals who enjoy building client relationships using their technical expertise and providing high-quality support. technical duties provide post-implementation system configurations and testing. deliver a design and mapping for global integration tickets. regression testing of new features. review and validate technical documentation. analyze and resolve technical issues related to the integration. client-facing responsibilities ensure new integration clients are onboarded and stabilized according to our standards. participate in the transition process from implementation to ongoing service support. participate in defining the cross-functional service scope, responsibilities, and delivery list with clients. provide high-quality support and service to clients and advise them on best practices for integration design and mapping with their hr system of record. manage issues, provide analysis, and facilitate solutions within defined slas; handle escalations with appropriate complaint handling procedures and ensure issues and risks are effectively managed. work with clients and internal teams on change requests and coordin...
Jujur. honest, trustful, fair. transparency is key at jujur. our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. candidates and clients come to us as we take the time to really understand their needs. we are upfront while setting realistic and achievable goals. we believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful. position: manager of operations control room location: bogota, colombia employment type: full-time work model: on-site duties and responsibilities build and maintain relationships with internal and external clients (staff, operators) coordinate and supervise staff, ensuring adherence to company standards contribute to company development through operational support and feedback document tasks and report to management, including data analysis and kpis motivate, train, and coach staff, especially new employees and ocr team members develop and implement procedures, workflows, and performance metrics for ocr submit consolidated bonus reports to hr on time manage resources to achieve performance goals and ensure service standards stay updated on company procedures, promotions, and game strategies report deviations from company standards and suggest improvements to enhance player experience support iso certification efforts and communicate player feedback to management requirements: proficient in english (c1), with strong verbal and written communication skills. a bachelor's degree in business administration, operations manageme...
Customer support representative company : one hour san diego type: full-time, remote work hours: 2pm-10pm pt (ideal for candidates in latam) compensation: $1,000 usd/month about the company: one hour san diego is a fast-growing hvac company serving residential customers across san diego county. known for fast service and high-touch support, we’re building a reliable, friendly, and detail-oriented customer experience team to replace a costly call center with something more personal and effective. what you’ll do: answer inbound customer calls quickly and professionally book jobs, create work orders, and manage appointments using service titan make outbound follow-ups during downtime to warm leads assist with scheduling and dispatching technicians in real time ensure customer issues are handled efficiently and logged accurately collaborate with your fellow csr on the opposite shift for smooth handoffs what we’re looking for: 1+ year in a customer support, dispatcher, or call center role clear and neutral english accent with excellent verbal communication experience with service titan (preferred, but not required) strong time management and multitasking abilities reliable, high-speed internet and a quiet work environment commitment to covering your assigned shift consistently bonus if you have: experience in hvac, plumbing, electrical, or other home service businesses familiarity with crms or job scheduling platforms previous work in u.s.-bas...
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of cust...
Future opening: lube tech / general service/tire technician are you satisfied where you are at? we have a top notch team and are looking to add another all-star or two! come be part of a winning team and great culture! replies within 24 hours 401(k) ...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo