Job title: business systems analyst this role is part of our team that drives digital transformation and optimizes service delivery models. we are looking for a business systems analyst to join our organization and lead the digital transformation culture change within the services and solutions department, spanning over +50 offices worldwide. the ideal candidate will have experience in business analysis and process design, as well as knowledge of system functionality and application capabilities. this is a unique opportunity to work with colleagues and clients around the world on interesting and challenging projects, and to contribute to the company's mission to make the world a simpler place to do business. key responsibilities: * build deep system knowledge of the assigned service line and become an sme within the organization * design and enhance continuously our business processes in partnership with operational leaders * maintain the global configuration of the workflow solution updated against approved business processes * ensure country-level implementations adhere to group-wide standards * analyze and understand in-depth functionality and capabilities of existing and new tools and applications * support identifying tmf global automation gaps and tech stack functionality improvements * analyze local requirements to identify gaps vs. group standard, proposing solutions that maintain the integrity of the solutions requirements: - +2 years of experience as business or it analyst - experience preparing process maps, data models - basic sql (db...
Marketing transformation specialist about the job the marketing transformation specialist plays a pivotal role in modernizing, standardizing and scaling marketing operations across latam. this position leads the design, optimization and implementation of marketing processes, marketing automation platforms and data-driven solutions to enable best-in-class execution. this specialist drives regional efficiency, consistency and performance by mapping platform capabilities to business needs, conducting fit-gap analyses, developing business cases and partnering with cross-functional teams to implement solutions that improve campaign execution, brand consistency and commercial impact. this role acts as the center of technical and process excellence, ensuring seamless knowledge transfer across countries, embedding continuous improvement practices and enabling latam marketing coes: branding & communications, marketing intelligence and demand generation and corporate affairs, to deliver their mission of brand consistency, cost effectiveness and commercial value creation. key responsibilities: - lead the design, documentation and harmonization of core marketing processes across latam, including campaign development, digital asset management, content localization, media planning and campaign performance tracking. - partner with branding & communications coe leadership, marketing intelligence and local marketing teams to streamline workflows, eliminate duplication and identify improvement opportunities. - design and implement strategies for marketing technology platforms, includin...
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