Somos una empresa especialista en servicios integrales empresariales y estamos en búsqueda de nuestro próximo analista contable en la ciudad de funza para brindar apoyo en las actividades que se llevan con nuestros clientes. ¿qué buscamos? :tecnólogo...
¡sé parte de nuestro equipo en bogotá! en synerjoy , una empresa líder del sector bpo con más de 30 años de trayectoria , estamos en la búsqueda de analista de sst que quiera crecer con nosotros y esta persona se encargará de apoyar el proceso de aprendizaje del personal con el fin de brindar mayor conocimiento del portafolio y capacitación adecuada. requisitos un (1) año mínimo de experiencia como analista de sst. ser técnico, tecnólogo o estudiante de sexto semestre en carreras administrativas o afines, contar con curso 50 o 20 horas de sst que te ofrecemos salario: 1.423.500 + bono no constitutivo de 100.000 + prestaciones de ley horario: lunes a viernes 07:00 -17:00 sábados 09:00 - 12:00 estabilidad laboral ¡no esperes más! aplica ahora y forma parte de la familia synerjoy , donde el talento, la calidad y la innovación se celebran cada día. ¡postúlate! seniority level seniority level not applicable employment type employment type full-time job function job function business development and sales industries outsourcing and offshoring consulting referrals increase your chances of interviewing at synerjoy by 2x get notified about new analyst jobs in bogota, d.c., capital district, colombia . bogota, d.c., capital district, colombia 2 weeks ago bogota, d.c., capital district, colombia 2 weeks ago bogota, d.c., capital district, colombia 2 weeks ago bogota, d.c., capital district, colombia 3 hours ago bogota, d.c., capital district, colombia 2 weeks ago bogota, d.c., capital district, colombia 1 week ago bogota, d...
16 hours ago be among the first 25 applicants max enterprise business solutions is a growing company dedicated to providing business process outsourcing (bpo) services, specializing in legal assistance for law firms in the united states . we focus on supporting immigration-related cases through interpretation, administrative assistance, and financial and executive support. job overview we are currently looking for a highly organized and proactive bilingual legal support assistant . in this role, you will have the opportunity to work directly with u.s.-based legal service companies and their teams, delivering exceptional administrative legal support in both english and spanish . key responsibilities document management: organizing, filing, and securely handling legal documentation. client communication: engaging with internal and external clients effectively in both languages. case follow-up: supporting the monitoring and progression of immigration-related cases. translation & interpretation: providing both written translation and oral interpretation between english and spanish. administrative support: performing general back-office tasks and legal team support. compliance: ensuring adherence to legal regulations and internal procedures. team collaboration: working closely with administrative and legal staff to ensure quality results. requirements full fluency in english and spanish , both written and spoken ( b2-c1 level required ). experience: minimum of 2 years of certified experience in bilingual administrative assistance, backoffice roles, or related positions, preferab...
Join or sign in to find your next job synerjoy bpo s.a.s., empresa líder en servicios de contact center, se encuentra en la búsqueda de un/a asistente de gestión humana para unirse a nuestro equipo. si cuentas con experiencia comprobada en afiliaciones a arl, eps y caja de compensación, conocimientos en procesos de contratación masiva, manejo de archivo físico y digital, ¡esta oportunidad es para ti! tu rol será clave en el apoyo a los procesos de ingreso de personal. la recolección y verificación de documentación. la coordinación de afiliaciones. el soporte administrativo al área de gestión humana. requisitos experiencia comprobada en afiliaciones a arl, eps y caja de compensación. conocimientos en contratación masiva y procesos de ingreso de personal. experiencia en manejo y organización de archivo físico y digital. excelentes habilidades de atención al cliente. ofrecemos smlv + $100.000 + prestaciones legales. contrato directamente con la empresa. horario: administrativo, de lunes a viernes / sábado (medio día) salario emocional si cumples con los requisitos y deseas ser parte de nuestro equipo , te invitamos a postular tu hoja de vida. ¡te esperamos, anímate a vivir esta experiencia con nosotros! seniority level seniority level entry level employment type employment type full-time job function job function administrative industries outsourcing and offshoring consulting referrals increase your chances of interviewing at synerjoy by 2x get notified about new managerial assistant jobs in bogota, d....
Business development research specialist join to apply for the business development research specialist role at konnectcx business development research specialist 1 day ago be among the first 25 applicants join to apply for the business development research specialist role at konnectcx get ai-powered advice on this job and more exclusive features. we are seeking a detail-oriented and proactive business development research specialist to support our growth initiatives. this role is focused on researching new markets and industry verticals, identifying potential business opportunities, and building qualified lead lists using tools like apollo.io. while this is a non-client-facing role, your research and insights will directly support the vp of business development and the broader sales strategy. key responsibilities: conduct market and industry research to identify new verticals and target accounts aligned with konnectcx’s service offerings. build, maintain, and update targeted lead lists using apollo.io and other research tools. analyze market trends, competitor activity, and potential client profiles to inform outreach strategies. organize and present findings in a clear, actionable format for the business development team. collaborate with the vp of business development to support strategic initiatives, including preparing data for pitch decks, meetings, and campaigns. maintain accurate records of lead data and ensure regular updates to crm and tracking systems. qualifications: 1–2 years of experience in a similar research, business development, or sales support role. fami...
3 days ago be among the first 25 applicants direct message the job poster from taskus talent acquisition specialist @ taskus | bba in business administration company description taskus is a unique bpo company, powered by a collective of highly capable individuals who leverage technology and data to serve clients effectively. we offer a range of services including digital cx, trust & safety, ai services, risk & response, and consulting. taskus partners with some of the world's most innovative and disruptive brands, helping them protect their interests and achieve long-term success through innovation and technology. role description this is a full-time on-site role for a quality analyst located in medellín. the quality analyst will be responsible for monitoring and evaluating the quality of customer interactions, identifying and recommending process improvements, maintaining documentation related to quality checks, and collaborating with team members to ensure consistent service quality. the quality analyst will also be responsible for providing feedback and training to team members to enhance performance. qualifications experience in quality analysis, process improvement, and customer interaction monitoring strong analytical skills and attention to detail excellent written and verbal communication skills proficiency in ms office and quality management software ability to work collaboratively in a team environment bachelor's degree in business, quality management, or related field experience in the bpo industry is a plus seniority level seniority level entry level employ...
Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the bpo controller role at groupcos groupcos bogota, d.c., capital district, colombia 6 days ago be among the first 25 applicants join to apply for the bpo controller role at groupcos get ai-powered advice on this job and more exclusive features. at customer operation success s.a.s., we are looking for our next controller to join our team. if you are extremely organized and passionate about data analytics, this is the opportunity you've been waiting for. as controller, you will be responsible for supervising call center agents, monitoring performance metrics, analyzing data for process improvement, ensuring compliance with regulations, and handling escalated customer inquiries. requirements to join this team include: at least 6 months of work experience in related roles. technical or technological degree. strong knowledge in the use of excel, microsoft office, sql, and power bi. english b2+/c1 level. job conditions indefinite term contract salary: $2,950,000 + commission $500,000 per month (biweekly payment) schedule: sunday to sunday, 7:00 am to 1:00 am (42 hours per week) 100% on-site: bogotá - conecta 80 benefits laika membership (upon availability) netflix/spotify (upon availability) pre-paid healthcare membership (after three months) if you believe you fit the profile and want to join our family, don’t hesitate to apply. additional information seniority level: not applicable employment type: full-tim...
Get ai-powered advice on this job and more exclusive features. sign in to access ai-powered advices continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google direct message the job poster from concentrix sr. professional and executive recruiter latam at concentrix, a global customer experience services and technologies company, providing support to… the senior project manager is responsible for leading complex projects from conception through to completion, ensuring that they are delivered on time, within budget, and to the agreed quality standards. the role involves coordinating with multiple stakeholders, managing project risks, and ensuring alignment with strategic objectives. key responsibilities lead and manage end-to-end project delivery, including planning, execution, monitoring, and closure develop detailed project plans, schedules, and budgets, and obtain necessary approvals coordinate with cross-functional teams and stakeholders to ensure project alignment and resource availability identify, assess, and manage project risks and issues, implementing effective mitigation strategies ensure project deliverables meet quality standards and business requirements manage project communications, providing regular updates to stakeholders and senior management oversee project documentation, ensuring accuracy and compliance with organizational standards mentor and guide junior project m...
Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the business development chief role at groupcos groupcos bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants join to apply for the business development chief role at groupcos get ai-powered advice on this job and more exclusive features. your mission join our growing call center & bpo company as a we're hiring: business developer chief (bilingual) bogotá – on-site at caracol radio hq ️ start: immediate | contract: indefinite | schedule: mon–fri, 8am–6pm your mission join our growing call center & bpo company as a business developer chief . you'll lead the charge in identifying, qualifying, and closing new business opportunities, while managing strong relationships with both new and existing clients. what you bring english level c1 degree in business admin or related (or extra experience) 1+ year in similar roles (or postgraduate in related fields) b1/b2 us visa required what we offer salary: $4.500.000 cop commission: up to 1% on new client contracts benefits: $500k food allowance $500k representation expenses $300k fuel/rodamiento apply now and take your business skills to the next level. be the leader who drives our growth! seniority level seniority level not applicable employment type employment type full-time job function job function business development and sales industries it services and it consulting referrals increase your chances of interviewin...
1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. a well-established u.s.-based company in the metal manufacturing industry is looking for remote business cold callers to join its international sales support team. if you’re confident on the phone, driven by results, and ready to work with u.s. clients, this is your chance to build your career in a high-impact, remote sales role. schedule: full-time (40 hours/week), aligned with u.s. business hours (est/cst) reports to: sales manager based in the u.s. industry: metal manufacturing (sheet metal, machining, welding fabrication) make outbound b2b cold calls to generate qualified leads set appointments for u.s.-based account executives overcome objections and build rapport with decision-makers maintain accurate records of calls and outcomes in crm systems collaborate with a remote sales team and stay informed on company offerings 2+ years of outbound or b2b cold calling experience fluent english (spoken and written – native not required) proven success meeting call and conversion kpis self-motivated and comfortable working independently proficiency with crm platforms (e.g., hubspot, salesforce, etc.) experience working with u.s. clients or markets background in manufacturing, infrastructure, or industrial services familiarity with remote work tools and google workspace if you're ready to contribute to a u.s.-based company and thrive in a fast-paced sales environment, apply now and take the next step in your career. seniority level seniority level entry level employment type...
Mortgage protection - appointment setter are you a highly organized and proactive individual looking for a flexible role with a meaningful impact? we're seeking a half-time mortgage protection appointment setter to join our growing team! in this vital role, you'll be responsible for connecting with potential clients, understanding their needs, and scheduling appointments for our mortgage protection specialists. this is a fantastic opportunity to contribute to a supportive team while enjoying a flexible, part-time schedule. what you'll do: proactively reach out to warm leads (no cold calling!) effectively communicate the value of mortgage protection schedule qualified appointments for our specialists maintain accurate records in our crm what we're looking for: excellent communication and interpersonal skills strong organizational abilities and attention to detail a positive attitude and a passion for helping others previous experience in appointment setting or sales support is a plus flexible half-time schedule (perfect for work-life balance!) competitive compensation supportive team environment opportunity to make a real difference in people's financial security ready to help protect families? apply today! #hiring #parttimejobs #mortgageprotection #appointmentsetter #salessupport #worklifebalance #hgbpo seniority level seniority level entry level employment type employment type part-time industries business consulting and services referrals increase your chances of interviewing at hg bpo services inc by 2x get notified about new appointment setter jobs in colombia . custome...
Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the customer service representative role at groupcos groupcos bogota, d.c., capital district, colombia 6 days ago be among the first 25 applicants join to apply for the customer service representative role at groupcos get ai-powered advice on this job and more exclusive features. customer service & cross-selling agent (call center) – bogotá, colombia location: on-site – calle 93 , bogotá job type: full-time (42 hours/week) work schedule: fixed shifts within the time window of 9:00 am – 9:00 pm , with 2 days off per week english level: b2+ to c1 education: high school, technical, technologist, or professional experience: no experience required (face-to-face sales experience is a plus) what we offer base salary: $2,850,000 cop biweekly payments performance bonus: up to $250,000 cop unlimited sales commissions – earn as much as you want! role responsibilities provide excellent customer service via phone perform mandatory cross-selling in every call be part of a high-energy, sales-driven call center team benefits choose 2 memberships after your first month: laika, spotify, or netflix welcome outing at 1.5 months welcome bonus: $350,000 cop after 1.5 months loyalty bonuses: $1,000,000 cop at the end of year 1 $1,000,000 cop at the end of year 2 $1,000,000 cop at the end of year 3 ready to grow your career in sales and customer service? apply now and join one of the best bpo teams in bogotá!
We are seeking a highly analytical, detail-oriented financial analyst to lead financial planning and analysis (fp&a) initiatives across our portfolio and advisory projects. this role is ideal for someone who thrives in a fast-paced environment, is comfortable working independently, and brings strong financial modeling and presentation skills to the table. you’ll work directly with our leadership team as well as client and prospect leadership teams to deliver actionable insights, develop financial models, and craft compelling presentations for both internal stakeholders and external investors. job title: financial analyst – fp&a location: remote in colombia/latam type: full-time industry: consulting / private investment focus: restaurants & multi-unit businesses working hours: 8am-5pm cst key responsibilities: build and maintain dynamic financial models for restaurant and multi-unit business clients, including forecasts, budgets, and scenario analysis. support operations teams in ad hoc analysis and work to identify areas of potential opportunity monthly actual vs budget reconciliations support m&a and investment due diligence through cash flow modeling, roi analysis, and valuation assessments. analyze operational and financial performance metrics to identify trends, risks, and opportunities. develop investor-ready presentations, board materials, and pitch decks that clearly communicate financial insights and strategic recommendations. conduct real estate site selection analysis and develop financial pro form as for new locations. track and analyze construction project expen...
Compartir facebook empresa bpo consulting descripción de la empresa empresa especialista en servicios integrales empresariales departamento cundinamarca localidad funza salario 1900000 tipo de contratación tiempo completo descripción de la plaza somos una empresa especialista en servicios integrales empresariales y estamos en búsqueda de nuestro próximo analista contable en la ciudad de funza para brindar apoyo en las actividades que se llevan con nuestros clientes. ¿qué buscamos?: - tecnólogo, estudiante de últimos semestres o recién egresado de contaduría pública (excluyente). - experiencia previa mínimo de 2 años en: digitación, facturación, fortalezas en nómina y nómina electrónica, conciliaciones bancarias y seguridad social, entre otros. ¿qué ofrecemos?: - contrato de trabajo a término indefinido con todas las prestaciones de ley. - asignación salarial mensual de $ 1’900.000 a $ 2.000.000 (de acuerdo al perfil del candidato) + auxilio de transporte. - horario de lunes a viernes y un sábado cada 15 dias. (100% presencial) - jornada rotativa entre las 06:00 am a las 06:00 pm. (turno 1: 06:00 am a 04:30 pm / turno 2: 07:00 am a 05:30 pm- 06:00 pm) - lugar de trabajo: aledaños intexzona / parque industrial zol (preferiblemente vivir en zonas aledañas o contar con medio de transporte) mínimo nivel académico requerido técnico graduado mínima experiencia laboral requerida 2 años búsquedas relacionadas empleos en bpo consulting empleos en funza empleos en cundinamarca empleos lunes a viernes empleos seguridad empleos analista empleos contable empleos electrónica empleos ...
4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from op360 (officepartners360) op360 is a global workforce solutions provider established in 2006 by experienced entrepreneurs. with a strong commitment to a relationship-first philosophy, we pride ourselves on being a trusted partner to brands and businesses around the world. our comprehensive suite of services includes inbound and outbound customer support, data center operations, outbound sales, finance and accounting, technical support, software and web development, and a wide array of back-office solutions. at op360, we are passionate about driving innovation, agility, and competitive advantage for our clients. responsibilities conduct thorough background checks on candidates to assess potential security and compliance risks. lead departmental internal audits to evaluate processes within op360’s ims. ensure strict enforcement of information security (infosec)-related policies and collaborate with various teams for compliance. monitor and track incident reports, ensuring that each is properly completed and addressed. track and report on key compliance metrics related to internal audits. prepare and present status reports on compliance progress across op360. participate in internal audits based on op360’s ims frameworks, ensuring alignment with iso 27001, iso 22301, hipaa, soc 2 type 2, and pci dss. develop and implement remediation plans and strategies to continuously improve op360’s compliance and security posture. work closely with t...
Join to apply for the qa analyst (interpreting lob) role at first contact bpo join to apply for the qa analyst (interpreting lob) role at first contact bpo get ai-powered advice on this job and more exclusive features. first contact bpo is a nearshore outsourcing provider offering services such as language interpretation, customer support and technical assistance. the company emphasizes efficiency and high-quality service, ensuring clients' needs are fully met. the qa analyst position focuses on monitoring the performance of language interpreters and ensuring that key performance indicators (kpis) are consistently met. as a qa analyst, you will be critical in maintaining quality standards and supporting interpreters in improving their performance. requirements: 6 months of experience as a medical interpreter. 6 months to 1 year as a qa (in language services as a preference). proficiency in computer skills. excellent communication and interpersonal abilities. strong decision-making and leadership skills. reliability, integrity, and a strong work ethic. key responsibilities: monitor and assess interpreter performance. provide actionable feedback to interpreters to enhance service quality. collaborate with the team to improve training and development processes. seniority level seniority level entry level employment type employment type full-time industries outsourcing and offshoring consulting referrals increase your chances of interviewing at first contact bpo by 2x sign in to set job alerts for “quality assurance analyst” roles. bogota, d.c., capital district, colombia 2 mon...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. as the service strategy & cx operations manager , you will oversee the design, alignment, and optimization of customer experience (cx) strategies and service flows. your role will involve benchmarking and implementing best practices across diverse markets, business lines, and cultures to drive continuous improvement. additionally, you will lead strategic initiatives to enhance the end-to-end customer experience, ensuring consistency and excellence across all touchpoints. in this role, you'll be... process optimization & continuous improvement analyze current and future business processes, collaborating with global internal teams to identify and drive continuous improveme...
Didi global inc. is the world's leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. as theservice strategy & cx operations manager, you will oversee the design, alignment, and optimization of customer experience (cx) strategies and service flows. your role will involve benchmarking and implementing best practices across diverse markets, business lines, and cultures to drive continuous improvement. additionally, you will lead strategic initiatives to enhance the end-to-end customer experience, ensuring consistency and excellence across all touchpoints. in this role, you'll be... process optimization & continuous improvement analyze current and future business processes, collaborating with global internal teams to identify and drive continuous improve...
Somos una empresa especialista en servicios integrales empresariales y estamos en búsqueda de nuestro próximo analista contable en la ciudad de funza para brindar apoyo en las actividades que se llevan con nuestros clientes. ¿qué buscamos?: - tecnólogo, estudiante de últimos semestres o recién egresado de contaduría pública (excluyente). - experiencia previa mínimo de 2 años en: digitación, facturación, fortalezas en nómina y nómina electrónica, conciliaciones bancarias y seguridad social, entre otros. ¿qué ofrecemos?: - contrato de trabajo a término indefinido con todas las prestaciones de ley. - asignación salarial mensual de $ 1’900.000 a $ 2.000.000 (de acuerdo al perfil del candidato) + auxilio de transporte. - horario de lunes a viernes y un sábado cada 15 dias. (100% presencial) - jornada rotativa entre las 06:00 am a las 06:00 pm. (turno 1: 06:00 am a 04:30 pm / turno 2: 07:00 am a 05:30 pm- 06:00 pm) - lugar de trabajo: aledaños intexzona / parque industrial zol (preferiblemente vivir en zonas aledañas o contar con medio de transporte)...
Ejecutivo de telemercadeo, responsable de implementar estrategias de mercadeo, ventas y servicio al cliente en una compañía del sector de educacion corporativa tipo de puesto: tiempo completo salario: a partir de $1.500.000 al mes educación: - licenciatura terminada (obligatorio) experiência: - call center, ventas: 1 año (obligatorio)...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: as the service strategy & cx operations manager, you will oversee the design, alignment, and optimization of customer experience (cx) strategies and service flows. your role will involve benchmarking and implementing best practices across diverse markets, business lines, and cultures to drive continuous improvement. additionally, you will lead strategic initiatives to enhance the end-to-end customer experience, ensuring consistency and excellence across all touchpoints. role responsibilities: process optimization & continuous improvement analyze current and future business process...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: as the service strategy & cx operations manager, you will oversee the design, alignment, and optimization of customer experience (cx) strategies and service flows. your role will involve benchmarking and implementing best practices across diverse markets, business lines, and cultures to drive continuous improvement. additionally, you will lead strategic initiatives to enhance the end-to-end customer experience, ensuring consistency and excellence across all touchpoints. role responsibilities: process optimization & continuous improvement analyze current and future business process...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: as the service strategy & cx operations manager, you will oversee the design, alignment, and optimization of customer experience (cx) strategies and service flows. your role will involve benchmarking and implementing best practices across diverse markets, business lines, and cultures to drive continuous improvement. additionally, you will lead strategic initiatives to enhance the end-to-end customer experience, ensuring consistency and excellence across all touchpoints. role responsibilities: process optimization & continuous improvement analyze current and future business process...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: as the service strategy & cx operations manager, you will oversee the design, alignment, and optimization of customer experience (cx) strategies and service flows. your role will involve benchmarking and implementing best practices across diverse markets, business lines, and cultures to drive continuous improvement. additionally, you will lead strategic initiatives to enhance the end-to-end customer experience, ensuring consistency and excellence across all touchpoints. role responsibilities: process optimization & continuous improvement analyze current and future business process...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: as the service strategy & cx operations manager, you will oversee the design, alignment, and optimization of customer experience (cx) strategies and service flows. your role will involve benchmarking and implementing best practices across diverse markets, business lines, and cultures to drive continuous improvement. additionally, you will lead strategic initiatives to enhance the end-to-end customer experience, ensuring consistency and excellence across all touchpoints. role responsibilities: process optimization & continuous improvement analyze current and future business process...
Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: as the service strategy & cx operations manager, you will oversee the design, alignment, and optimization of customer experience (cx) strategies and service flows. your role will involve benchmarking and implementing best practices across diverse markets, business lines, and cultures to drive continuous improvement. additionally, you will lead strategic initiatives to enhance the end-to-end customer experience, ensuring consistency and excellence across all touchpoints. role responsibilities: process optimization & continuous improvement analyze current and future business process...
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