E2e ppm bogota, d.c., capital district, colombia jr. product system analyst e2e ppm bogota, d.c., capital district, colombia get ai-powered advice on this job and more exclusive features. e2e is a smartsheet silver channel partner and consulting firm specializing in product system administration and business solutions implementation. we empower forward-thinking organizations through innovative process improvement, product administration, seamless technology implementation, and strategic consulting. our mission is to help businesses enhance operational efficiency and deliver tailored, scalable solutions that align with each client’s unique goals. role summary: e2e is seeking an entry-level jr. product systems analyst to support the day-to-day product sys tem administration and maintenance of smartsheet-based accounts for enterprise clients. this role centers on license true-up management and user data integrity, ensuring our client environment remains stable, scalable, and audit-ready. you will collaborate with sr. analysts, developers, and solution consultants to support product system enhancements and to lead ongoing product management, reporting, and governance activities across our growing portfolio of client accounts. ideal candidates are detail oriented, process driven, intellectually curious and eager to grow within a fast-scale, tech enabled consulting firm. key responsibilities: license and cost management - track, assign per client’s direction, and monitor user licenses across client organizations - maintain records of license usage, reallocation, and co...
About the role: e2e is seeking an entry-level junior product systems analyst to support the day-to-day product system administration and maintenance of smartsheet-based accounts for enterprise clients. the ideal candidate will be detail-oriented, process-driven, intellectually curious, and eager to grow within a fast-scale, tech-enabled consulting firm. key responsibilities: - license and cost management: track, assign, and monitor user licenses across client organizations, maintain records of license usage, reallocation, and cost center alignment, identify and escalate discrepancies in user provisioning or cost allocation. - user administration and license operations: manage license provisioning, user assignments, and cost allocation data, maintain user hygiene through naming standards, permission alignment, and duplicate cleanup, support onboarding and offboarding workflows for different user types per the user subscription model (usm), proactively monitor system data to flag any misalignments or irregular access patterns and avoid unwanted additional charges due to true-up. - reporting and governance: maintain reporting workspaces and dashboards related to account health, user activity, and system governance, ensure all system changes comply with client-specific policies and internal quality standards, assist in the implementation of access protocols, user permission structures, and scheduled user audits. - project support and documentation: support the technical configuration of client environments during onboarding, platform transitions, or plan consolidation effor...
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