A general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. what will i be doing? as a general manager, you are responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience. a general manager will also be required to manage profitability and guest satisfaction measures. specifically, you will be responsible for performing the following tasks to the highest standards: manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded lead in all key property issues including capital projects, customer service, and refurbishment ensure all decisions are made in the best interest of the hotels and hilton deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property provide effective leadership to hotel team members lead in all aspects of business planning comply with and exceed hilton brand service standards ensure costs are controlled and revenue opportunities are effectively sourced and delivered manage and develop the hotel executive team to ensure career progression and effective succession planning within hilton hold regular briefings and communication meetings with the hod team respond to audits to ensure continual improvement is achieved what are we looking for? a general manager serving hilton brands is always working on behalf of our guests and working with ot...
Job description - sales manager (hot0bkgp) job number: hot0bkgp work location: hilton garden inn baranquilla, carrera 53, calle 100, baranquilla a sales manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. what will i be doing? as sales manager, you will: analyse local market trends and competitor activity to identify business leads develop customer accounts and travel within the local area to drive business into the hotel/cluster and increase market share across revenue streams negotiate room rates and packages with corporate clients develop and implement creative local marketing channels, including social media prepare company contracts in line with current business and pricing conditions work within current business strategies and recognize potential opportunities collaborate with other hotel departments to create an exceptional guest experience and build strong sales programs attend sales events as required produce accurate, timely reports for the sales director and senior management, including appointments, calls, and business leads respond promptly and professionally to customer queries manage staff performance according to company policies recruit, train, and develop the sales team what are we looking for? a sales manager at hilton should: maintain a positive attitude and good communication skills be committed to high-quality customer service maintain excellent grooming standards be flexible to adapt to different work situations work ...
Job description job number: general manager (hilton garden inn santa marta) (hot0bghj) work locations hilton garden inn santa marta, santa marta, tbd a general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. what will i be doing? as a general manager, you are responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience. you will also manage profitability and guest satisfaction measures. specifically, you will: manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded. lead in all key property issues including capital projects, customer service, and refurbishment. ensure all decisions are made in the best interest of the hotels and hilton. deliver achievable hotel budgets and set other short- and long-term strategic goals for the property. provide effective leadership to hotel team members. lead in all aspects of business planning. comply with and exceed hilton brand service standards. ensure costs are controlled and revenue opportunities are effectively sourced and delivered. manage and develop the hotel executive team to ensure career progression and effective succession planning within hilton. hold regular briefings and communication meetings with the hod team. respond to audits to ensure continual improvement is achieved. what are we looking for? a general manager serving hilton brands is always worki...
A general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. what will i be doing? as a general manager, you are responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience. a general manager will also be required to manage profitability and guest satisfaction measures. specifically, you will be responsible for performing the following tasks to the highest standards: 1. manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded 2. lead in all key property issues including capital projects, customer service, and refurbishment 3. ensure all decisions are made in the best interest of the hotels and hilton 4. deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property 5. provide effective leadership to hotel team members 6. lead in all aspects of business planning 7. comply with and exceed hilton brand service standards 8. ensure costs are controlled and revenue opportunities are effectively sourced and delivered 9. manage and develop the hotel executive team to ensure career progression and effective succession planning within hilton 10. hold regular briefings and communication meetings with the hod team 11. respond to audits to ensure continual improvement is achieved what are we looking for? a general manager serving hilton brands is always working on behalf ...
A general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. what will i be doing? as a general manager, you are responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience. a general manager will also be required to manage profitability and guest satisfaction measures. specifically, you will be responsible for performing the following tasks to the highest standards: - manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded - lead in all key property issues including capital projects, customer service, and refurbishment - ensure all decisions are made in the best interest of the hotels and hilton - deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property - provide effective leadership to hotel team members - lead in all aspects of business planning - comply with and exceed hilton brand service standards - ensure costs are controlled and revenue opportunities are effectively sourced and delivered - manage and develop the hotel executive team to ensure career progression and effective succession planning within hilton - hold regular briefings and communication meetings with the hod team - respond to audits to ensure continual improvement is achieved what are we looking for? a general manager serving hilton brands is always working on behal...
E damos la bienvenida a hilton garden inn bogota airport, localizado en el barrio ciudad salitre y a tan solo 5 minutos del aeropuerto internacional el dorado somos parte del grupo hilton. buscamos personas alegres, comprometidas y apasionadas que dejen el nombre de garden inn en lo más alto. hotel hilton garden inn bogota airport requiere auxiliar de ama de llaves (camarera) **perfil**: bachiller experiência mínima de 6 meses en el cargo de camarera (arreglo de habitaciones), preferiblemente en hoteles grandes. turnos rotativos de domingo a domingo con día compensatorio. beneficios: - alimentación - estabilidad laboral - días libres remunerados - crecimiento laboral y más. tipo de puesto: tiempo completo salario: a partir de $1.330.000 al mes...
A general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. what will i be doing? as a general manager, you are responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience. a general manager will also be required to manage profitability and guest satisfaction measures. specifically, you will be responsible for performing the following tasks to the highest standards: - manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded - lead in all key property issues including capital projects, customer service, and refurbishment - ensure all decisions are made in the best interest of the hotels and hilton - deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property - provide effective leadership to hotel team members - lead in all aspects of business planning - comply with and exceed hilton brand service standards - ensure costs are controlled and revenue opportunities are effectively sourced and delivered - manage and develop the hotel executive team to ensure career progression and effective succession planning within hilton - hold regular briefings and communication meetings with the hod team - respond to audits to ensure continual improvement is achieved what are we looking for? a general manager serving hilton brands is always working on behal...
A room attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest and member experience while managing guest requests in a timely manner. what will i be doing? as a room attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest and member experience. a room attendant will also be required to manage guest requests. specifically, you will be responsible for performing the following tasks to the highest standards: clean guest bedrooms and bathrooms vacuum rooms and corridors change and replenish bed linen, towels and guest amenities in line with company guidelines undertake regular deep cleaning tasks restock and maintain trolley on daily basis report any missing or damaged items to the housekeeping supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the guest ensure that all equipment inside and around guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition be environmentally aware dispose of waste accordingly manage guest requests in a timely and efficient manner comply with hotel security, fire regulations and all health and safety legislation carry out lost property procedures assist other departments wherever necessary and maintain good working relationships what are we looking for? a room attendant serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role,...
Hilton reservations agent in bogota, colombia a reservations agent will serve as the main contact for room reservations at the hotel and must offer excellent service to influence the guest's decision to stay at the property while maintaining a collaborative attitude with internal departments such as sales and front office. what will i be doing? as a reservation agent, you will serve as the first line of inquiry for room reservations within the hotel. a reservation agent is responsible for offering excellent customer service, options, and other solutions to meet customer and co-workers' needs. specifically, a reservations agent will perform the following tasks to the highest standards: convert inquiries into business. respond to all customers in a highly professional manner, ensuring all reservations are completed accurately and to the guest's expectation. manage the hotel's pms accurately to ensure an appropriate flow of reservations. process payments, guest inquiries, otas requests, and daily reports. provide prompt and efficient service while maintaining the hotel's brand standards. what are we looking for? a reservations agent serving hilton brands is always working on behalf of our guests and collaborating with other team members. to successfully fill this role, you should maintain the attitude, skills, and values that follow: a professional telephone manner and efficient communication skills, both verbal and written. outstanding administration and organizational skills. it would be advantageous in this position for you to demonstrate the following capabilities and dist...
Raines co. - your future is now position summary: a room attendant at the doubletree by hilton delivers service excellence by creating a welcoming experience and both helpful and exceptional service. this position is responsible for maintaining a clean, comfortable, and inviting environment. we offer medical/dental/vision benefits, a generous pto program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. essential job functions clean rooms as assigned. change linens and make the beds. thoroughly clean bathrooms. sweep, vacuum, dust, mop, and pick up trash. replenish guest amenities/toiletries. load and organize cart, store properly at the end of each shift. receive keys and assigned rooms – return at the end of each shift. respond to guest requests and report guest issues. follow proper lost and found procedures for items left behind in a guest room. report any items in need of repair. follow all safety procedures while working. be effective and innovative in handling and solving problems in the workplace. remain positive and helpful while keeping a steady pace. act honorably, even when no one is watching. passionately provide personalized guest service. education: high school diploma or ged experience: at least one (1) year of consecutive housekeeping experience. hours required: scheduled days and times vary based on hotel needs. must be able to work weekends and holidays. report to work on time and in proper uniform. physical requirements: ability to stand/walk for up to 8 hours. ...
A cook is responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience while consistently contributing to departmental targets. what will i be doing? as a cook, you are responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience. a cook will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: prepare and present high quality dishes within company guidelines keep all working areas clean and tidy and ensure no cross contamination prepare all mis-en-place for all relevant menus assist other departments wherever necessary and maintain good working relationships report maintenance, hygiene and hazard issues comply with hotel security, fire regulations and all health and safety and food safety legislation awareness of departmental targets and strive to achieve them as part of the team be environmentally aware what are we looking for? a cook serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: nvq level 1 positive attitude good communication skills ability to work under pressure ability to work on own or in teams it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: nvq level 2 previous kitchen experience in similar role basic food ...
Job description - reservations agent (hot0bh52) job number: hot0bh52 work locations: hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a reservations agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the guest decision to stay at the property, while maintaining a collaborative attitude with internal departments such as sales and front office. what will i be doing? as a reservation agent, you will serve as the first line of inquiry for room reservations within the hotel. a reservation agent is responsible for offering excellent customer service, options, and other solutions to meet customer and co-workers needs. specifically, a reservations agent will perform the following tasks to the highest standards: convert inquiries into business. respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the guest's expectation. manage the hotel's pms accurately to ensure an appropriate flow of reservations. process payments, guest inquiries, otas requests and daily reports. provide prompt and efficient service while maintaining the hotel's brand standards. what are we looking for? a reservations agent serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, skills, and values that follow: a professional telephone manner and efficient communication skills, both verbal and written. outstanding administrati...
A cook is responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience while consistently contributing to departmental targets. what will i be doing? as a cook, you are responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience. a cook will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: prepare and present high quality dishes within company guidelines keep all working areas clean and tidy and ensure no cross contamination prepare all mis-en-place for all relevant menus assist other departments wherever necessary and maintain good working relationships report maintenance, hygiene and hazard issues comply with hotel security, fire regulations and all health and safety and food safety legislation awareness of departmental targets and strive to achieve them as part of the team be environmentally aware what are we looking for? a cook serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: nvq level 1 positive attitude good communication skills ability to work under pressure ability to work on own or in teams it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: nvq level 2 previous kitchen experience in similar role basic food ...
Job description - assistant front office manager (hot0bgid) work locations hilton bogota carrera 7 no. 72-41 bogota an assistant front office manager assists in supervising the front office team to ensure that team members are prepared and well-informed to deliver guests an exceptional experience from check-in through check-out. what will i be doing? as assistant front office manager, you will assist in supervising the front office team to ensure that team members are prepared and well-informed to deliver guests an exceptional experience from check-in through check-out. an assistant front office manager is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: assist the front office manager to oversee the entire front office operation to maintain high standards assist the front office manager to evaluate levels of guest satisfaction and monitor trends, with a focus on continuous improvement ensure regular and vip guests are recognised and that the front office department operates with a sales attitude and promotes the hotel brand's loyalty scheme maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities assist the front office manager with setting departmental objectives, work schedules, budgets, policies, and procedures monitor the appearance, standards, and performance of the front office team members with an emphasis on training and teamwork ensure team members have current knowledge of hotel products, services, pricing and policies, as...
An assistant front office manager assists in supervising the front office team to ensure that team members are prepared and well-informed to deliver guests an exceptional experience from check-in through check-out. what will i be doing? as assistant front office manager, you will assist in supervising the front office team to ensure that team members are prepared and well-informed to deliver guests an exceptional experience from check-in through check-out. an assistant front office manager is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: assist the front office manager to oversee the entire front office operation to maintain high standards assist the front office manager to evaluate levels of guest satisfaction and monitor trends, with a focus on continuous improvement ensure regular and vip guests are recognised and that the front office department operates with a sales attitude and promotes the hotel brand's loyalty scheme maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities assist the front office manager with setting departmental objectives, work schedules, budgets, policies, and procedures monitor the appearance, standards, and performance of the front office team members with an emphasis on training and teamwork ensure team members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices ma...
Job summary we are searching for a dynamic regional vice president, revenue to join our leadership team at evolution hospitality, the lifestyle vertical of aimbridge hospitality. aimbridge is a global leader in hotel management with over 1,500 hotels in over 20 countries, from top international lodging brands to luxury hotels, destination resorts and independent lifestyle hotels. the evo experience our people are the difference makers. talented, exceptional people who are passionate about what they do. high integrity people looking for a place to belong, grow and succeed – and share their passions and experience with their fellow associates. individuals unafraid to test new ideas, to shed their ego for the good of the enterprise, and to always strive to make it better than it was before. their expertise covers every area; each a forward-thinking leader in their field. evolution hospitality’s strong focus on creating and reinforcing a positive culture, not just results, is what defines who will be successful as part of this talented group, either above property or on property at a hotel. honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. and it’s this special combination of accomplished and driven but caring individuals that makes evolution hospitality the world-class operation it is today. the role the role of the regional vice president of revenue is to identify and maximize all potential revenue opportunities fo...
Job description - front desk agent (hot0bgic) job number: hot0bgic work locations hilton bogota carrera 7 no. 72-41 bogota a guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, is responsible for performing the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient manner ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required ensure that the guest service manager is kept fully aware of any relevant feedback from guests and/or other departments demonstrate a high level of customer service at all times attend appropriate training courses, when required, and assist with the night team's training and development efforts demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties maximize room occupancy and use up-selling techniques to promote hotel services and facilities use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy comply with...
Job description job number: room attendant / accommodation attendant (hot0bh5w) work locations hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a room attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest and member experience while managing guest requests in a timely manner. what will i be doing? as a room attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest and member experience. a room attendant will also be required to manage guest requests. specifically, you will be responsible for performing the following tasks to the highest standards: clean guest bedrooms and bathrooms vacuum rooms and corridors change and replenish bed linen, towels and guest amenities in line with company guidelines undertake regular deep cleaning tasks restock and maintain trolley on daily basis report any missing or damaged items to the housekeeping supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the guest ensure that all equipment inside and around guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition be environmentally aware dispose of waste accordingly manage guest requests in a timely and efficient manner comply with hotel security, fire regulations and all health and safety legislation carry out lost property procedures assist other departments wherever necessary and maintain good working relationships what ...
¿te apasiona brindar un servicio excepcional y trabajar en un ambiente de lujo? ¡esta oportunidad es para ti! requiere para su equipo de ventas gerente de cuentas, quien será la persona encargada de la consecución de clientes potenciales para alojamiento y eventos. requisitos: • experiencia en el área comercial del sector hotelero (indispensable) • tecnólogo o profesional en admiración hotelera y/o empresas. • inglés conversacional. • manejo de herramientas tecnológicas y sistemas de distribución (preferible opera) beneficios: • contrato directo • alimentación • parqueadero • plan carrera y desarrollo • beneficios por pertenecer a la cadena hilton. salario a convenir más comisiones. horario: de oficina 100% presencial. esta es tu oportunidad postúlate ¡esperamos conocerte pronto!...
Job description - cook a - banquet (hot0bfte) job number: hot0bfte work locations hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a cook a coordinates and expedites mealtime service on the production line. trains new hires for line/station/pantry cook positions. fills in at any station on the line when the need arises. what will i be doing? as a cook a, you are responsible for preparing and presenting high-quality dishes to deliver an excellent guest and member experience. a cook a will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: coordinates and expedites the kitchen staff to accelerate service and ensure consistency in food quality and presentation. prepares all food items according to recipe cards and correct handling procedures. maintains the highest quality and appearance of all foods sent from the kitchen and ensures plates are clean and appetizing. knowledge of cooking methods including broil, sauté, grill, making soups and sauces, and general food prep, proper knife handling, maintaining proper temperature, sanitation, and light dessert knowledge required for plating specifications. coordinates production charts and oversees requisition procedures. trains newly hired line/station/pantry cooks to meet standards laid out in the job description. approves breaks, coordinates end-of-shift breakdown, and cleaning. keeps all working areas clean and tidy and ensures no cross-contamination. reports maintenanc...
Job description - maintenance technician (hot0bckg) job number: hot0bckg work locations hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a maintenance technician will support the engineering team to efficiently maintain all hotel operations such that safety, security, conservation, and compliance are ensured at the highest levels. what will i be doing? as maintenance technician, you will support the engineering team to ensure that engineering and maintenance operations within the hotel, including general property maintenance and energy conservation, are working properly and to standard. you are also responsible for the development of the engineering team and staying abreast of compliance regulations and procedures in the field of engineering, as required for hotel standards. specifically, an engineer will perform the following tasks to the highest standards: perform day-to-day routine and preventative maintenance within the hotel rooms respond promptly and efficiently to any maintenance calls that arise execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard assist in the implementation of energy conservation program recommend maintenance system improvements and energy savings maintain all tools, equipment, and working areas in good condition keep your technical training knowledge and skills up to date what are we looking for? a maintenance technician serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill...
Job description - sales manager - bogota (hot0b7ru) job number: hot0b7ru work locations hilton santa marta colombia calle 90 santa marta a sales manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. what will i be doing? as sales manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. specifically, you will be responsible for performing the following tasks to the highest standards: analyse local market trends and competitor activity to identify business leads develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams negotiate room rates/packages with corporate clients develop and implement creative local marketing channels, including social media channels prepare company contracts for the hotel in accordance with current business and pricing conditions work within current business strategies and recognising potential opportunities cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs attend sales events, as required produce accurate and timely reports that meet the needs of the sales director and senior management to include the reporting of appointments, calls made and business leads answer customer queries in...
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