Join to apply for the customer success manager (latam) role at snatch up. are you a passionate problem-solver who gets fired up about empowering customers through data? do you have a strategic mind, a knack for building lasting relationships, and a deep understanding of the dynamic retail industry? if so, we invite you to join our team and become the driving force behind customer success in latam! as our customer success manager, you'll be more than just a point of contact - you'll be a trusted advisor, a strategic partner, and a champion for our clients' success. you'll have the opportunity to shape their journey, drive meaningful impact, and help them unlock their full potential. responsibilities - orchestrate success stories: own a portfolio of key latam clients, guiding them from onboarding to becoming power users, and building strong, lasting relationships along the way. - unleash the power of data: dive deep into data, uncover actionable insights, and demonstrate the tangible value our solutions bring to their business. - be a thought leader: lead engaging business reviews and technical deep dives, shaping the strategy for their success and fostering a collaborative environment. - collaborate with innovators: work closely with our talented product, bi, and solutions engineering teams to deliver exceptional experiences and drive continuous improvement. - fuel growth & optimization: identify expansion opportunities, proactively suggest optimizations, and pave the way for mutual success. - build connections: travel within the latam region to build strong personal rel...
Join to apply for the customer success manager (latam) role at snatch up . are you a passionate problem-solver who gets fired up about empowering customers through data? do you have a strategic mind, a knack for building lasting relationships, and a deep understanding of the dynamic retail industry? if so, we invite you to join our team and become the driving force behind customer success in latam! as our customer success manager , you'll be more than just a point of contact - you'll be a trusted advisor, a strategic partner, and a champion for our clients' success. you'll have the opportunity to shape their journey, drive meaningful impact, and help them unlock their full potential. responsibilities orchestrate success stories: own a portfolio of key latam clients, guiding them from onboarding to becoming power users, and building strong, lasting relationships along the way. unleash the power of data: dive deep into data, uncover actionable insights, and demonstrate the tangible value our solutions bring to their business. be a thought leader: lead engaging business reviews and technical deep dives, shaping the strategy for their success and fostering a collaborative environment. collaborate with innovators: work closely with our talented product, bi, and solutions engineering teams to deliver exceptional experiences and drive continuous improvement. fuel growth & optimization: identify expansion opportunities, proactively suggest optimizations, and pave the way for mutual success. build connections: travel within the latam region to build strong personal relationships wit...
Customer success manager (latam) we are seeking a passionate problem-solver who gets fired up about empowering customers through data. as our customer success manager, you'll be more than just a point of contact - you'll be a trusted advisor, a strategic partner, and a champion for our clients' success. you'll have the opportunity to shape their journey, drive meaningful impact, and help them unlock their full potential in the dynamic retail industry. key responsibilities - orchestrate client success: own a portfolio of key latam clients, guiding them from onboarding to becoming power users, and building strong, lasting relationships along the way. - unlock data insights: dive deep into data, uncover actionable insights, and demonstrate the tangible value our solutions bring to their business. - lead business reviews: conduct engaging business reviews and technical deep dives, shaping the strategy for their success and fostering a collaborative environment. - collaborate with innovators: work closely with our talented product, bi, and solutions engineering teams to deliver exceptional experiences and drive continuous improvement. - foster growth & optimization: identify expansion opportunities, proactively suggest optimizations, and pave the way for mutual success. requirements - a bachelor's degree in industrial engineering and management (required) - a master's is a plus. - a track record of academic excellence, demonstrating your commitment to learning and growth. - 3-5 years of experience in consulting, project management, or customer-facing roles, ideally with a ...
Join to apply for the technical support engineer role at snatch up . we're looking for a dedicated technical support engineer to join our latam team and ensure our customers receive top-notch support. in this role, you'll be at the forefront of resolving technical challenges, assisting with application deployments, and escalating critical issues to our development team. you'll play a vital role in maintaining high customer satisfaction and driving the success of our solutions. responsibilities provide timely and effective technical support to our valued customers. guide customers through application installations and troubleshoot any issues they encounter. utilize desktop support tools to efficiently resolve customer inquiries. collaborate with our software development team to escalate and resolve critical issues. proactively maintain high customer satisfaction levels by providing exceptional service. requirements 2+ years of experience as a support engineer or in a related technical role. solid understanding of ms sql and proficiency in python are essential. a bachelor's degree in industrial engineering or computer science is a plus. exceptional communication skills in english (both written and spoken). ability to work independently, take initiative, and learn quickly. strong analytical and technical skills with a positive, "can-do" attitude. flexibility to work weekends and shifts as needed. bonus points for experience in the retail industry! a strong understanding of supply chain systems is a significant advantage. experience with big data technologies and cloud platform...
Join to apply for the technical account manager role at snatch up continue with google continue with google 2 days ago be among the first 25 applicants join to apply for the technical account manager role at snatch up role overview the technical account manager (tam) ensures clients' successful onboarding, integration, and support using our inventory optimization solution. this role overview the technical account manager (tam) ensures clients' successful onboarding, integration, and support using our inventory optimization solution. this hands-on , technical role bridges client engagement with data and system expertise, requiring coding proficiency and strong communication skills. key responsibilities client collaboration:partner with clients to define and document their data integration needs. educate clients on data requirements, formats, and best practices. data integration & validation: support clients in extracting and validating data, ensuring accuracy and integrity. conduct detailed analysis of initial data sets, addressing discrepancies proactively. technical configuration & automation: build and optimize sql queries, and api requests, and configure internal tools. design scripts and workflows to automate routine data extraction processes. pre-sale & post-sale support: provide technical insights during pre-sales to demonstrate how our solutions align with client needs. deliver ongoing support to ensure successful solution implementation and adoption. requirements tech skills & qualifications 4+ years in technical roles lik...
We're looking for a dedicated technical support engineer to join our latam team and ensure our customers receive topnotch support. in this role, you'll be at the forefront of resolving technical challenges, assisting with application deployments, and escalating critical issues to our development team. you'll play a vital role in maintaining high customer satisfaction and driving the success of our solutions. responsibilities: * provide timely and effective technical support to our valued customers. * guide customers through application installations and troubleshoot any issues they encounter. * utilize desktop support tools to efficiently resolve customer inquiries. * collaborate with our software development team to escalate and resolve critical issues. * proactively maintain high customer satisfaction levels by providing exceptional service. requirements: * 2+ years of experience as a support engineer or in a related technical role. * solid understanding of ms sql and proficiency in python are essential. * a bachelor's degree in industrial engineering or computer science is a plus. * exceptional communication skills in english (both written and spoken). * ability to work independently, take initiative, and learn quickly. * strong analytical and technical skills with a positive, "can-do" attitude. * flexibility to work weekends and shifts as needed. * bonus points for experience in the retail industry! * a strong understanding of supply chain systems is a significant advantage. * experience with big data technologies and cloud platforms is a plus. seniority level seniority...
Join to apply for the customer success manager (latam) role at snatch up continue with google 3 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. are you a passionate problem-solver who gets fired up about empowering customers through data? do you have a strategic mind, a knack for building lasting relationships, and a deep understanding of the dynamic retail industry? if so, we invite you to join our team and become the driving force behind customer success in latam! as our customer success manager , you'll be more than just a point of contact - you'll be a trusted advisor, a strategic partner, and a champion for our clients' success. you'll have the opportunity to shape their journey, drive meaningful impact, and help them unlock their full potential. responsibilities own a portfolio of key latam clients: guide them from onboarding to becoming power users, and build strong, lasting relationships. unleash the power of data: dive deep into data, uncover actionable insights, and demonstrate the tangible value of our solutions. lead engaging business reviews and technical deep dives: shape strategies for client success and foster collaboration. collaborate with product, bi, and solutions engineering teams: deliver exceptional experiences and drive continuous improvement. identify expansion opportunities: suggest optimizations proactively and pave the way for mutual success. travel within latam: build strong personal relationships with clients and foster partnerships. requirements a bachelor's degree in industrial engineer...
Join to apply for the technical support engineer role at snatch up continue with google continue with google join to apply for the technical support engineer role at snatch up step into the exciting world of tech as a support engineer and be the hero our customers rely on! in this fully remote role, you'll tackle technical queries head-on, assist with application installations, and collaborate with our development team to deliver top-notch solutions. responsibilities deliver fast and effective technical support that leaves customers delighted. guide customers through seamless application installations and troubleshooting. turn complex queries into simple solutions using desktop support tools. collaborate with the development team for escalations that require deep dives. keep customer satisfaction sky-high! requirements 2+ years of experience in a support engineer role or similar. proven expertise in ms sql and python - your secret weapons! b.sc. in industrial engineering or computer science? that's a bonus! fluent english (spoken and written) to connect with a global audience. independant ? great! self-learner with a knack for solving problems. analytical mindset and technical skills accompanied by a can-do attitude. ready to work weekends and shifts for maximum impact. retail background? you’ve got an edge! familiarity with supply chain systems is a game-changer. experience with big data technologies and cloud platforms? even better! join us and embark on a thrilling remote journey where every day brings new challenges and opportunities to shi...
Join to apply for the technical support engineer role at snatch up . we're looking for a dedicated technical support engineer to join our latam team and ensure our customers receive top-notch support. in this role, you'll be at the forefront of resolving technical challenges, assisting with application deployments, and escalating critical issues to our development team. you'll play a vital role in maintaining high customer satisfaction and driving the success of our solutions. responsibilities provide timely and effective technical support to our valued customers. guide customers through application installations and troubleshoot any issues they encounter. utilize desktop support tools to efficiently resolve customer inquiries. collaborate with our software development team to escalate and resolve critical issues. proactively maintain high customer satisfaction levels by providing exceptional service. requirements 2+ years of experience as a support engineer or in a related technical role. solid understanding of ms sql and proficiency in python. a bachelor's degree in industrial engineering or computer science is a plus. exceptional communication skills in english (both written and spoken). ability to work independently, take initiative, and learn quickly. strong analytical and technical skills with a positive, "can-do" attitude. flexibility to work weekends and shifts as needed. bonus points for experience in the retail industry! a strong understanding of supply chain systems is a significant advantage. experience with big data technologies and cloud platforms is a plus. s...
Role overview the technical account manager (tam) ensures clients' successful onboarding, integration, and support using our inventory optimization solution. this hands-on, technical role bridges client engagement with data and system expertise, requiring coding proficiency and strong communication skills. key responsibilities - client collaboration:partner with clients to define and document their data integration needs. - educate clients on data requirements, formats, and best practices. - data integration & validation: - support clients in extracting and validating data, ensuring accuracy and integrity. - conduct detailed analysis of initial data sets, addressing discrepancies proactively. - technical configuration & automation: - build and optimize sql queries, and api requests, and configure internal tools. - design scripts and workflows to automate routine data extraction processes. - pre-sale & post-sale support: - provide technical insights during pre-sales to demonstrate how our solutions align with client needs. - deliver ongoing support to ensure successful solution implementation and adoption. requirements tech skills & qualifications - 4+ years in technical roles like tam, data analyst, or developer. - proficiency in sql, scripting (python/ ruby), and data processing. - experience with apis, erp, and bi applications. - familiarity with yaml, json, erps, databases, and etl data pipelines. - bachelor's degree in computer science, information technology, industrial and management or related fields. - fluent in spanish and english soft skills - 3+ years...
Are you a passionate problem-solver who gets fired up about empowering customers through data? do you have a strategic mind, a knack for building lasting relationships, and a deep understanding of the dynamic retail industry? if so, we invite you to join our team and become the driving force behind customer success in latam!as our customer success manager, you'll be more than just a point of contact – you'll be a trusted advisor, a strategic partner, and a champion for our clients' success. you'll have the opportunity to shape their journey, drive meaningful impact, and help them unlock their full potential.responsibilities:orchestrate success stories: own a portfolio of key latam clients, guiding them from onboarding to becoming power users, and building strong, lasting relationships along the way.unleash the power of data: dive deep into data, uncover actionable insights, and demonstrate the tangible value our solutions bring to their business.be a thought leader: lead engaging business reviews and technical deep dives, shaping the strategy for their success and fostering a collaborative environment.collaborate with innovators: work closely with our talented product, bi, and solutions engineering teams to deliver exceptional experiences and drive continuous improvement.fuel growth & optimization: identify expansion opportunities, proactively suggest optimizations, and pave the way for mutual success.build connections: travel within the latam region to build strong personal relationships with our clients and foster a sense of partnership.requirements:a bachelor's degree...
Role overview the technical account manager (tam) ensures clients' successful onboarding, integration, and support using our inventory optimization solution. this hands-on, technical role bridges client engagement with data and system expertise, requiring coding proficiency and strong communication skills. key responsibilities - client collaboration: partner with clients to define and document their data integration needs. - educate clients on data requirements, formats, and best practices. - data integration & validation: - support clients in extracting and validating data, ensuring accuracy and integrity. - conduct detailed analysis of initial data sets, addressing discrepancies proactively. - technical configuration & automation: - build and optimize sql queries, and api requests, and configure internal tools. - design scripts and workflows to automate routine data extraction processes. - pre-sale & post-sale support: - provide technical insights during pre-sales to demonstrate how our solutions align with client needs. - deliver ongoing support to ensure successful solution implementation and adoption. requirements tech skills & qualifications - 4+ years in technical roles like tam, data analyst, or developer. - proficiency in sql, scripting (python/ ruby), and data processing. - experience with apis, erp, and bi applications. - familiarity with yaml, json, erps, databases, and etl data pipelines. - bachelor’s degree in computer science, information technology, industrial and management or related fields. - fluent in spanish and english soft skills - 3+ years...
Are you a passionate problem-solver who gets fired up about empowering customers through data? do you have a strategic mind, a knack for building lasting relationships, and a deep understanding of the dynamic retail industry? if so, we invite you to join our team and become the driving force behind customer success in latam! as our customer success manager, you'll be more than just a point of contact – you'll be a trusted advisor, a strategic partner, and a champion for our clients' success. you'll have the opportunity to shape their journey, drive meaningful impact, and help them unlock their full potential. responsibilities: orchestrate success stories: own a portfolio of key latam clients, guiding them from onboarding to becoming power users, and building strong, lasting relationships along the way.unleash the power of data: dive deep into data, uncover actionable insights, and demonstrate the tangible value our solutions bring to their business.be a thought leader: lead engaging business reviews and technical deep dives, shaping the strategy for their success and fostering a collaborative environment.collaborate with innovators: work closely with our talented product, bi, and solutions engineering teams to deliver exceptional experiences and drive continuous improvement.fuel growth & optimization: identify expansion opportunities, proactively suggest optimizations, and pave the way for mutual success.build connections: travel within the latam region to build strong personal relationships with our clients and foster a sense of partnership.requirements: a bachelor's ...
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