Head of customer success (bilingual – english & spanish) location: remote | industry: logistics & supply chain | function: leadership are you ready to redefine customer experience in the logistics industry? we’re looking for a bilingual (english & sp...
Great people make schneider electric a great company! position: customer success manager location: bogota, colombia are you looking for a new opportunity as a customer success manager? we create connected technologies that reshape industries, transfo...
**the team**: genetec is a market leader and innovative technology company with a broad solutions portfolio that encompasses security, intelligence, and operations. we are expanding rapidly in the latam region and seeking a marketing intern with initiative and drive to join our marketing team to help expand our customer and market footprint by focusing on event management, marketing research, inventory management and data base management. the key criteria for success in this position is the ability to thrive in a fast-paced environment, work collaboratively with a cross-functional team (including external agencies) to bring strategy to life, manage competing priorities, have good communication skills with both internal & external stakeholders, and exceptional project management skills. **what your day will look like**: - coordinate the preparation and execution of key latam regional marketing activities and events in the andcon north region (the caribbean, central america, colombia, venezuela, ecuador, guayana, and suriname), such us end-customers and channel conferences, seminars, tradeshows, sponsorships, etc. - effectively cleaning leads from marketing activities and uploading them into the client relationship management (crm) system - make sure the database in the crm is updated and clean - manage inventory of promotional items, including researching and ordering of new items and to coordinate the distribution of marketing materials between offices - do marketing research of our key regions and industries that support the commercial strategies **about you**: -...
Toddle is a teacher-built, ai-first teaching and learning platform that goes beyond a typical lms. we help educators streamline their entire workflow – from curriculum planning and assessments to student portfolios, gradebook, progress reports and family communication – all from one intuitive interface.in the past two years, we’ve deeply embedded ai across our entire platform to reduce teachers’ administrative workload and help them focus on what really matters: delivering meaningful, personalised instruction. whether it’s planning lessons, assessing student work, or writing report cards, toddle ai is built to support teachers in all their work.today, 2,000+ schools and districts across 100+ countries use toddle to simplify and elevate their teaching. we are backed by leading global investors, including gsv and sequoia capital. here’s what you’ll be doing you will be responsible for optimizing our revenue strategy, forecasting, and reporting initiatives to enhance financial performance and drive sustainable growth across the organization. key responsibilities: - develop and implement revenue management strategies that align with the organization's overall financial goals and objectives of the americas ndr action plan. - analyze historical data and market trends to create detailed revenue forecasts and reports for key stakeholders - collaborate with cross-functional teams, including school success, growth, and revenue operations, to identify opportunities for revenue enhancement and efficiency improvements - monitor and analyze pricing strategies, discounts, and promoti...
Are you a freight pricing wizard who knows how to seal deals and drive revenue? join a fast-moving team where your shipping savvy and sales skills will make waves across north america! about the company: this is a full-time role for one of our internal companies, a growing logistics provider, offering end-to-end supply chain solutions to customers around the world. the company is built on the foundation of our experienced and dedicated team of professionals who are committed to providing excellent customer service, reliable delivery and cost-effective solutions. the team is highly skilled and knowledgeable in the areas of supply chain management, logistics planning and transportation management. we ensure that our clients’ goods reach their destination safely and on time. location:open to candidates fromsouth america - fully remote your mission: day to day responsibilities - design and manage competitive air and sea freight pricing strategies across north america. - liaise with shipping service lines (ssls) and freight forwarders to lock in the best rates and routes. - handle end-to-end pricing, documentation, and sales workflows with precision and speed. - build strong client relationships and convert leads into loyal customers. - hunt for new business through proactive sales efforts and targeted outreach. - craft winning sales proposals, respond to rfqs, and close deals to hit $50,000+ monthly revenue targets. - work cross-functionally with operations teams for seamless shipment execution. - travel occasionally for major sales pitches or client meetings. your tool...
Sauce is a premier restaurant technology platform that helps businesses grow with our commission-free delivery & pickup structure and proprietary delivery optimization technology. we are serving a 105 billion dollar us local restaurant business. headquartered in nyc and tel-aviv, sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. the sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains. as a senior support engineer, you will be responsible for handling advanced technical escalations, monitoring system health, and supporting software releases. this role requires strong technical expertise, system architecture knowledge, and an ability to manage dependencies across multiple teams. you will serve as a critical point of contact for incident resolution and release execution, ensuring system stability and seamless software deployments. as an escalation manager, you will be responsible for managing and resolving high-priority technical issues that require coordination across multiple teams. this role demands strong problem-solving skills, cross-functional collaboration, and the ability to handle high-pressure situations effectively. you will serve as the main escalation point for critical incidents and ensure timely resolution while improving escalation processes. you will report directly ...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: the wfm professional services engineer has the following duties: - installation and configuration of nice software solutions at customer’s site and cloud platforms, while following defined methodology, processes, system requirements and customer specific needs. - resolve technical issues related to application implementation and supports trouble shooting of product functionality. - integrate nice software solutions to customer’s information technologies (ldap,...
Purpose contributes to the overall success of the development of data assets/data models serving international banking analytics. the specialist for data engineering will be responsible for using established templates for collecting, managing, and converting raw data into information via data pipelines and data bases to be consumed for business intelligence and advanced analytics applications. ensures all activities conducted are following governing regulations, internal policies, and procedures. accountabilities · champions a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. · participate in data engineering and transformation design to ensure highly scalable, extensible, and performant solutions. · collaborates in the coordination of the international banking data engineering community; supporting training and onboarding of new users, and support the implementation of data assets across international teams · hands on development supporting data integration, analytics and for on-prem and later cloud environments, to generate scalable data assets across scotiabank international markets · functions as a member of an agile team and helps drive consistent development practices, tools usage, common components, and patterns. · collaborates and supports analytic teams to proactively build and improve existing operating models, increasing reliability and stability of data platforms for end users in accordance with stablished engineering practices and automation. · contribute to data delivery fo...
**who we are is what we do.** deel is the all-in-one payroll and hr platform for global teams. our vision is to unlock global opportunity for every person, team, and business. built for the way the world works today, deel combines hris, payroll, compliance, benefits, performance, and equipment management into one seamless platform. with ai-powered tools and a fully owned payroll infrastructure, deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly. among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. **why should you be part of our success story?** as the fastest-growing software as a service (saas) company in history, deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. we're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. in 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. our momentum is reflected in our achievements and customer satisfaction: cnbc disruptor 50, forbes cloud 100, deloitte fast 500, and repeated recognition on y combinator’s top companies list - all...
**id de la solicitud**: 213696 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiatech. **_ purpose_** contributes to the overall success of the** international technology cca** ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **_ accountabilities_**: - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - champions a high performance environment and contributes to an inclusive work environment. - works closely with all units within business line, business / country users and team members to understand business processes, user requirements that drive the analysis and design of quality technical solutions. - participate in the systems implementation process by defining business requirements and processes, developing test strategies and test cases, performing testing (_by identifying, evaluating, escalating, resolving problems and supporting other team members_), defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support. - participate in the full development life cycle of business solution design and implementation by analysis, and accurately and clearly defining use...
**n-ix** is a global company with ukrainian roots that helps businesses across the world develop successful software products. founded in 2002, n-ix has come a long way and increased its presence in eight countries spanning europe, the us, and latin america. today, we are a strong community of 2,400+ professionals and a reliable partner for global industry leaders and fortune 500 companies. we are looking for a **senior react engineer** to join our client, a leader in the b2b digital marketplace for the wholesale alcohol industry. you will be part of the marketplace team, contributing to the development of innovative software solutions. you will contribute to the development and enhancement of the core platform that powers our customer and partner experiences. this role focuses on designing, building, and optimizing high-performing, scalable, and maintainable micro-frontends while supporting the migration from legacy systems to modern architectures. you will also work on developing internal tools that improve operational efficiency and empower teams across the organization. leveraging your expertise in micro-frontend frameworks, modern web technologies, and cloud-native platforms, you will enable the client to deliver seamless, reliable, and innovative solutions to marketplace users and internal stakeholders. **what you'll be doing**: - design and implement scalable, performant micro-frontends and modular architectures using frameworks like **react**. - integrate with robust backend services, apis, and integration frameworks to ensure seamless communication between...
**requisition id**: 222055 **employee referral program - potential reward**: $200.000,00 we are committed to investing in our employees and helping you continue your career at scotiatech. **requisition id**: 222055 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **purpose** contributes to the overall success of the global technology services in canada and globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures that all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - oversight of vulnerabilities pertaining to patching cadences for infrastructure and application servers. - collecting and analysis of critical application assets remediation efforts. - analyzing vulnerability and remediation data and creates reporting dashboards. - identifying and articulating the means to resolution / remediation of servers as part of the contribution to bns security risk index scores. - generating reports attesting to remediation findings. - generating detailed tracking of assets that exceed defined bns policy threshold...
**job function**: customer management **job sub function**: customer service operations **job category**: professional **all job posting locations**: bogotá, distrito capital, colombia we are hiring the best talent for **trilingual**customer service (portuguese, english & spanish)** to be located in **bogotá,colombia (relocation not applicable)** **key responsibilities**: - access enabling technology to complete client inquiries and transactions. - escalate complex transactions for resolution or contact with third party vendors as appropriate. - assist and encourage users / customers to make effective use of self-service options, systems, products, services, etc. in order to drive rapid resolution and empower customers; educate and inform customers of the full range of global services available to them **qualifications** education: high school required or bachelor’s degree (preferred) **required**: - customer service experience - ** proficient in these 3 languages: spanish (advanced required), english (intermediate required) & portuguese (advanced required)** - demonstrates customer orientation and ¡excellent customer service skills!. - strong written and verbal communication skills; handles internal communications and external/client communications with detailed support and assistance - excellent telephone manner with clear, concise and professional communication skills **preferred** - experience with tools to report data, track and analyze trends and crm (salesforce preferred) - experience with end-to-end customers (is a plus) - contact cen...
**company description** visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. additionally, the technical account manager will play a crucial role in informing and training clients on the proper use of our products to enhance the customer experience and improve satisfaction. through these efforts, the technical account manager will help drive adoption and success for our innovative payment solutions in the transit industry. **responsibilities,** **client relationship management**: - serve as the primary technical point of contact for transit operator clients, fostering strong and lasting relationships. - understand clients' technical needs and objectives to deliver tailored solutions that enhance their operations. **technical expertise**: - stay updated on the latest trends and advancements in open loop payment technologies, ensuring clients benefit from cutting-edge solutions. **support and troubleshooting**: - offer expert technical support to resolve any issues or challenges faced by transit ope...
About apex it: at apex it, we're not just consultants; we're transformation partners. as a global firm, we deliver award-winning salesforce and oracle solutions, helping organizations achieve operational excellence and elevate customer, employee, and student experiences. our team specializes in unlocking the transformative power of salesforce and oracle platforms to drive business growth and success. we deliver end-to-end salesforce services, guiding businesses through every phase-from strategic planning and configuration to seamless customization and integration. for oracle cloud applications, we offer end-to-end consulting, implementation, and migration services. whether it's oracle cx, hcm, erp, scm, or epm, we empower businesses to unlock the full potential of cloud technology, enhancing agility, scalability, and operational efficiency. we also go beyond consulting. through apex theorem, our digital marketing agency, we create smart, results-focused strategies that help businesses connect with their customers, increase leads, and grow revenue. we're passionate about making technology work for you. with our headquarters in the us and a strong business unit in india, we're thrilled to expand into colombia. this expansion will allow us to leverage colombia's vibrant tech talent pool to drive innovation across latin america. job title : project management office assistant manager reports to : president work location/travel: remote within colombia or on-site at client locations. occasional travel (up to 20%) may be required for client engagements. job summary: we're seeking ...
**requisition id**: 225449 we are committed to investing in our employees and helping you continue your career at scotiatech. **purpose** contribute to the overall success of global hr technology ensuring specific individual goals, learning opportunities, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. ensure all activities conducted are in compliance with governing regulations, internal policies, and procedures. **accountabilities** - champion a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - understand java technologies. - adhere to high-quality development principles while delivering solutions on time. - provide third-level support to business users. - understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. - actively pursue effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct and the global sales principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, aml/atf/sanctions and conduct risk. - champion a high-performance environment and contribute to an inclusive work environment. **reporting relationships** - primary manager: senior manager development - direct reports: n/a - shared reports: n/a **education / experience / other information** - bachelor or master’s degree in computer...
**what you will do**: - execute monthly payroll processes for assigned latam countries. - validate payroll inputs, ensure accurate calculations, and coordinate timely disbursements. - maintain payroll records and respond to employee inquiries. - ensure compliance with local tax and labor regulations. - support internal audits and sox control activities. - assist with statutory filings and reconciliations. - partner with hr, finance, and external payroll providers to ensure smooth operations. - support the transition to shared services and process improvements. - collaborate with the accounting team on payroll-related journal entries and reconciliations. - generate payroll reports and dashboards for internal stakeholders. - identify trends and recommend process enhancements. - work with platforms such as workday, adp, dayforce, or sap. - contribute to the documentation of payroll procedures and sops. **who you are** - 3-5 years of payroll experience in latam countries. (argentina and chile preferred) - proficient in english and spanish - strong understanding of local payroll regulations and compliance. - proficiency in excel and familiarity with hris/payroll systems. (dayforce preferred) - strong attention to detail, analytical mindset, and problem-solving skills. - excellent communication and customer service orientation. - ability to work independently and as part of a regional team. **at vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** our commitment to personal gro...
Job summary: the patching operations center analyst will be responsible for server os patch deployment as well as patching standards and processes, to maintain server health across the enterprise environment, while ensuring high levels of system availability according to best practices, while ensuring high levels of system availability and performance. **responsibilities**: - execute the patch management program across the client’s infrastructure. - oversee, track, and schedule all server patches. - deploy critical and security patches to maintain high system performance, availability, and security. - evaluate and review patches before and after installation. - update and maintain enterprise patch maintenance windows. - create and maintain operational procedures to ensure patching success rates and act as the main point of communication for security patching. - interface with customers and management to conduct reviews and provide reporting on patching status, identifying trends to improve the overall health of the environment. - maintain ticket queues for new patching or change requests. - escalate issues for resolution to appropriate teams when necessary. - understand alerts for operating system issues, hardware performance, security vulnerabilities, and other basic systems management tasks. - react to events to maintain the highest level of systems and infrastructure availability. - work closely with the it service desk, engineering team, and vendors to expedite outage resolution. skills and experience: **experience**: - experience with the basic adm...
Requisition id: 227146 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose contributes to the overall success of the hr services operations team in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensure all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. • process position, job and employee data changes in hr systems throughout the employee lifecycle events • ensure data accuracy and integrity of employee records and position management changes through established internal control mechanisms • respond to inquiries pertaining to position management and employee lifecycle events and answering escalated issues from different stakeholders • understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. • actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct and the global sales principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, aml/atf/sanctions and conduct risk. ...
Company overview didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: www.didiglobal.com/news #li-hybrid team overview the team is responsible for supporting global standardization projects, aligning customer service operations workflows, and coordinating training with key stakeholders such as service delivery and operations. additionally, the team supports the global implementation of systems and processes, while also conducting opportunity analysis on operational sops and system features, and participating in global system-related projects. role responsibilities - acting as a service design innovator, enthusiastic about elevating customer experience through technology - deployin...
Department: bnpl, product location: remote/armenia description tabby creates financial freedom in the way people shop, earn, and save, by reshaping their relationship with money. the company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. over 32,000 global brands and small businesses, including amazon, noon, ikea, and shein, use tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. tabby has generated over $7 billion in transaction volume for its partner brands and is the highest-rated, most reviewed, largest, and fastest-growing app of any fintech in the gcc region. tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors. about the role this role focuses on improving the experience for our bnpl merchants , from activation to long-term success, focusing on engagement and retention . you'll work on initiatives that drive internal growth and help merchants get the most out of our platform, with opportunities to expand into in-store programs in the future. we're looking for someone with a more seasoned perspective who can hit the ground running. b2b experience will enable you to get up to speed and start making an impact quickly, especially if you’re familiar with payments, transactions, or finance-related systems. you will work in close collaboration with engineering, customer support, business development and risk teams. you’ll be working in a dynamic, rapidly evolving e...
**company description** visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. the analyst is a client-facing, position responsible for providing technical support and solutions to visa’s commercial fi clients & processors and acts as primary and escalation point of contact when standard procedures have failed to resolve issues. the analyst also needs to ensure that escalations are proactively and professionally managed to deliver a great client outcome. this includes partnering with visa technology teams to resolve complex technology issues and leveraging deep knowledge of the client experience to propose potential enhancements. as such, the analyst may act as a senior client liaison, carrying the voice of the client to their team, leadership, and internal partners. the analyst will have exceptional relationship skills as well as a good understanding of the company's technical products. in this role, it is critical to build a wide stakeholder network and develop cross-functional influence to achieve positive ou...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: the wfm professional services engineer has the following duties: installation and configuration of nice software solutions at customer’s site and cloud platforms, while following defined methodology, processes, system requirements and customer specific needs. resolve technical issues related to application implementation and supports trouble shooting of product functionality. integrate nice software solutions to customer’s information technologies (ldap, sso...
🌍 roca alliances is a specialized recruitment firm in the tech/it sector, connecting top talent with leading global companies. we provide customized hiring solutions, ensuring a perfect match for every role. our expertise in industry trends enables efficient, targeted recruitment. committed to excellence, we build lasting partnerships that drive business growth. roca alliances helps organizations thrive by delivering the right professionals for their needs. 🌟 we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. 🤖 the company has experienced strong double-digit growth over the years 📈, serving diverse industries in over 20 countries 🌎 and managing more than 15 million endpoints globally. 🔍 position overview: as a program manager for strategic projects within the product operations team, you will play a critical role in driving and executing high-impact initiatives that support the company’s product strategy and operational efficiency. you will collaborate closely with cross-functional teams, including product, engineering, marketing, sales, customer support, and operations, to ensure alignment, timely execution, and delivery of key projects that support strategic objectives. essential responsibilities: program management: lead the planning, execution, and delivery of multiple strategic projects across the product operations landscape, ensuring all objectives and timelines are met. cross-functional leadership: act as the primary liaison between stakeholders from...
2 days ago be among the first 25 applicants direct message the job poster from project growth remote | full time we’re scale army, and we’re looking for a strategic, business-savvy client success associate who can help us elevate our client relationships to the next level. if you thrive in fast-paced environments, have a strong understanding of business operations, and love working with clients to identify new opportunities, then keep reading. in this role, you’ll be responsible for ensuring that our clients are set up for success from the very first interaction and beyond. you’ll help onboard new clients, identify upsell opportunities, and continuously engage with them to make sure we’re always meeting their evolving needs. you’ll be the strategic partner they turn to for guidance, helping them scale by providing tailored staffing solutions that fit their goals. this position is perfect for someone who understands the bigger picture—someone who can balance operational needs with high-level business discussions, and isn’t afraid to roll up their sleeves to make things happen. key responsibilities: client onboarding: facilitate the smooth onboarding of new clients and hiring managers who are working with scale army for the first time. ensure they are set up for success from day one. client segmentation: categorize new clients into specific buckets based on their business needs and help align staffing solutions that will best support their growth. upsell strategy: work closely with the team to identify and strategize additional roles and services that can be upsold to existin...
Job description technical solutions works with issuers, acquirers, fintechs, processors and merchants worldwide to develop and deliver the support model for visa inc. this includes day-to-day operations and product servicing and customer performance reporting. the portfolio solutions support team uses expertise to build and lead a variety of support activities for visa clients. job scope this is an individual contributor role responsible for providing complex program launch support and business leadership (plan, direct, coordinate and lead activities, etc.) within visa for rewards and loyalty products. this entry level role serves will provide clients support while working to build their knowledge to become a subject matter specialist and that will ultimately lead to working independently with guidance only in the most complex situations. responsibilities provides business support and operational customer service needs to clients launching consumer and/or business credit portfolios and guidance on appropriate applications. collaborate with others and take responsibility to accomplish visa and client objectives, finding solutions to complex problems, proactively identify best practices, processing efficiencies/opportunities, providing quantifiable results and system enhancement support. understand how decisions may affect other teams and contribute to broader success. create and maintain detailed logs of internal and external interactions within crm. able to shift priorities as needed and demonstrate a proactive willingness to help others while managing non-routine launche...
Id de la solicitud: 229732 programa de referido de empleados – probable pago: $0,00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs purpose contributes to the overall success of the global finance in global procurement services ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities • provide frontline support for all complex user requests and issues related to procurement technology (ex. smartbuy). log, review and resolve l1 and l2 support issues related to procurement technology interact with employees and suppliers for p2p platform onboarding, catalogue set-up and maintenance, invoice processing guidance, p2p procurement as approver (hst, self-assess, booking hold) activities and purchase request guidance following sops and work instructions interact verbally and in writing with sourcing managers, suppliers, and occasionally evaluators to provide support before, or during an rfx (rfi, rfp, rfq) or e-auction perform rfx/e-auction event set-up, general support, training, evaluation and awarding activities maintain and implement rfx templates, following direction from the process & technology team prepare or update training materials. • apply knowledge of procurement best practice and general business practice to respond to inquiries related to procurement policy a...
About reserhub: technology is transforming the way people travel and were here to drive that evolution from the ground up. in 2014, at mit, we decided to embark on this journey by focusing on the bus industry. why? because its the most widely used mo...
On behalf of tipalti, sd solutions is seeking a talented customer success manager, scaled accounts to join a fintech unicorn! role overview as a customer success manager, scaled accounts, you will ensure our customers achieve their desired outcomes w...
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