Job title: business insights analyst job description: as a business insights analyst, you will play a key role in delivering data-driven insights to enhance customer care effectiveness, sales performance, delivery & operational performance, and commercial outcomes. you will be responsible for analyzing customer interactions, operational kpis, and care initiatives to identify trends, gaps, and opportunities for improvement across touchpoints. key responsibilities: - reporting & dashboards: - build and maintain reports and dashboards to track performance metrics for commercial and care teams. - automate reporting processes to improve efficiency and reduce manual intervention. - customer insights & journey analytics: - conduct root cause analysis for customer pain points and drop-offs across care journeys. - partner with cx and commercial teams to recommend improvements based on data insights. - cross-functional collaboration: - work closely with care operations, marketing, product, finance, and bi teams to align data initiatives with business goals. - translate operational data into actionable insights for leadership and front-line teams. qualifications: - bachelor's degree in business, statistics, engineering, economics, or related field. - master's degree is a plus. requirements: - 3–5 years of experience in analytics roles, preferably within telecom, customer operations, or commercial teams. - proven track record in delivering actionable insights in a high-volume, service-oriented business....
Lead traditional channel development as a category & channel development manager, you will drive the growth of our brands in traditional channels. this role requires strong commercial strategy skills and ability to synthesize data into actionable insights. responsibilities: - develop strategic vision for category and channel growth - design commercial growth plans and execute them effectively - identify trends and opportunities for brand and category development - collaborate with sales, marketing, and customer teams to achieve business objectives - manage budget and p&l; ownership to ensure optimal return on investment - monitor and analyze sales performance indicators to inform future strategies requirements: - bachelor's degree in business administration or related field - demonstrated experience in trade marketing and commercial roles in traditional channels - strong understanding of distribution channels and go-to-market strategies - proficiency in powerpoint and excel - excellent communication and storytelling skills capabilities: - commercial strategy: strong understanding of brand building and category growth frameworks - analytical thinking: ability to synthesize data into actionable insights - influence & storytelling: strong commercial storytelling to influence internal and external collaborators - cross-functional collaboration: experience working across sales, marketing, and customers work environment: our company offers a dynamic work environment that values innovation, collaboration, and employee growth. benefits: we offer competitive c...
Job description this role is responsible for leading the formation, negotiation, and ongoing management of corporate agreements with select strategic customers within a specific industry. the corporate agreement manager will collaborate with sales, business units, contracts & negotiations, legal, and external customers to develop data-driven commercial strategies and negotiate contracts that align with rockwell automation policies and procedures. - leads the corporate agreement negotiation strategy and develops global discounts and incentives through collaboration with sales, business unit leadership, industry directors, and sr. level executives. - maintains world-class negotiation skills and discount strategies through continuous learning and development. - communicates and documents ra's differential value and market position to establish standardization and strengthen strategic partnerships with industry-leading customers. - formulates global discount strategies using industry-specific customer segmented data. required skills and qualifications this role requires a strong analytical and problem-solving skillset, as well as superior project management, negotiation, communication, and interpersonal skills. the ideal candidate will have: - a minimum of 8 years of experience in direct customer contract and global discount negotiations. - minimum of 3 years in industrial automation industry. - excellent communication skills and ability to work independently with a sense of urgency to meet deadlines. - proficient in microsoft products suite. - sap system use experience i...
Oferta laboral: supervisor comercial de linea blanca, electrodomésticos se busca un profesional con sólidas habilidades comerciales para ocupar el cargo de supervisor comercial de linea blanca, electrodomésticos. la posición implica realizar una variedad de funciones clave relacionadas con la comercialización y supervisión del producto en línea blanca. descripción del puesto: el supervisor comercial de linea blanca, electrodomésticos es responsable de implementar y supervisar estrategias comerciales efectivas para aumentar las ventas y mejorar la eficiencia operativa. el objetivo principal es garantizar que los productos se vendan de manera oportuna y dentro del presupuesto asignado. requisitos básicos: técnico, tecnologo, profesional en carrera relevante. experiencia laboral mínima de 1 año en cargos similares a este. conocimientos avanzados en negociación y gestión de clientes. destrezas excepcionales en comunicación verbal y escrita. beneficios: la organización ofrece un ambiente de trabajo dinámico y estimulante donde se promueven las oportunidades de crecimiento y desarrollo personal. además, se brinda apoyo constante para alcanzar los objetivos establecidos. otros aspectos importantes: es importante destacar que esta oferta está dirigida a residentes de cali, colombia. para considerarse como candidato/a idóneo/a, deberá cumplir con todos los requisitos solicitados y demostrar capacidad para contribuir significativamente al éxito de la empresa....
Are you a strategic thinker with a passion for commercial growth? we're seeking a seasoned regional commercial strategist to lead our efforts in the caribbean markets. about the role this senior role requires a unique blend of leadership, cross-cultural communication, and market expertise. you'll be responsible for developing and executing regional distribution strategies that drive sales growth, improve market share, and expand brand presence across the outer caribbean region. - job description: - lead the commercial strategy and sales execution for our distributors in the outer caribbean region. develop and manage relationships with key distributors, ensuring high performance through regular business reviews, joint business planning, and capability development. identify growth opportunities across markets and drive the execution of route-to-market strategies. streamline distribution and logistical processes, increase reach, improve local market knowledge, cost savings, scalability, and cost savings through the correct master distributor definition and implementation. lead annual forecasting and planning processes in collaboration with distributors and internal stakeholders (supply – demand planning). ensure compliance with contracts, trade terms, and pricing across the region. - required skills and qualifications: - strategic & commercial acumen: - expertise in building and optimizing distributor networks. - ability to develop, manage, and execute strategic business plans with clear kpis. - understanding of profit and loss statements, pricing strategies, and tr...
Oferta laboral: supervisor comercial de linea blanca, electrodomésticos se busca un profesional con sólidas habilidades comerciales para ocupar el cargo de supervisor comercial de linea blanca, electrodomésticos. la posición implica realizar una variedad de funciones clave relacionadas con la comercialización y supervisión del producto en línea blanca. descripción del puesto: el supervisor comercial de linea blanca, electrodomésticos es responsable de implementar y supervisar estrategias comerciales efectivas para aumentar las ventas y mejorar la eficiencia operativa. el objetivo principal es garantizar que los productos se vendan de manera oportuna y dentro del presupuesto asignado. requisitos básicos: - técnico, tecnologo, profesional en carrera relevante. - experiencia laboral mínima de 1 año en cargos similares a este. - conocimientos avanzados en negociación y gestión de clientes. - destrezas excepcionales en comunicación verbal y escrita. beneficios: la organización ofrece un ambiente de trabajo dinámico y estimulante donde se promueven las oportunidades de crecimiento y desarrollo personal. además, se brinda apoyo constante para alcanzar los objetivos establecidos. otros aspectos importantes: es importante destacar que esta oferta está dirigida a residentes de cali, colombia. para considerarse como candidato/a idóneo/a, deberá cumplir con todos los requisitos solicitados y demostrar capacidad para contribuir significativamente al éxito de la empresa....
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