We are seeking a strategic customer success manager to join our team and drive growth and expansion through cross-sells and upsells. as a key member of our customer success team, you will be responsible for owning a portfolio of 300+ clients within the scaled segment. you will identify customer business changes, such as acquisitions or recent funding, to uncover expansion opportunities. you will use data to identify customer usage trends within your book of business and become an expert in our products and services. you will stay up-to-date with product enhancements and share best practices with customers. key responsibilities include: - scaling high-growth accounts to higher-touch models - identifying customer business changes to uncover expansion opportunities - using data to identify customer usage trends - becoming an expert in our products and services - driving brand loyalty, customer satisfaction, and advocacy - working closely with sales, implementation, support, product, and marketing teams requirements include: - proven experience in customer success or account management - thorough knowledge of basic accounting procedures and principles - relevant accounting certification, including but not limited to cpa, aca, acca, or cima - previous sales role or skills are a plus - erp experience, accounts payable, churnzero, zendesk, salesforce, jira, analytic reporting, and csm tool experience are a plus benefits include: - competitive benefits package - flexible workplace - career coaching - opportunities for professional growth and development we are committed to...
Strategic finance leader we are seeking an experienced strategic finance leader to join our team. as a key member of the global finance team, you will play a vital role in driving business growth and operational efficiency....
Job overview we are seeking a seasoned strategic it consultant to join our team. this is an exceptional opportunity for a technical expert to utilize their industry knowledge and skills to drive business growth. "> key responsibilities: - business strategy alignment: collaborate with clients to analyze their business needs, integrate their strategies with our methodologies, and recommend suitable it solutions. - project management: manage large, strategic projects as a high-level technical expert, establishing critical success factors, developing project plans, and solving complex problems. - technical expertise: possess advanced knowledge of software development methods, technical areas, and global business and it trends. this role requires strong analytical, problem-solving, and communication skills, with the ability to work independently and as part of a team. what we offer: - a dynamic and supportive work environment - opportunities for career growth and professional development - competitive compensation and benefits package...
As a seasoned sales leader, you will have the opportunity to spearhead the development and execution of a global sales strategy for our client's telecom saas services. the ideal candidate will possess a strong track record in sales roles within the telecom industry, with experience in selling saas-based or managed services. commercial leadership experience is also essential, with evidence of consistently meeting or exceeding targets. a basic understanding of financial principles, pricing strategies, and revenue planning is required. proficiency with crm tools, sales forecasting, and strategic account planning is also necessary. fluency in english is mandatory, with fluency in french and/or spanish being a requirement for this role. job description: this is an exciting opportunity to lead the organisation's global sales team, driving business growth through the development and execution of sales strategies, tactical plans, and targeted activities that attract, convert, and retain high-value clients across multiple territories. in addition to direct business development responsibilities, you will be responsible for leading a small, experienced sales team—setting the standard for high performance, accurate forecasting, and consistent results. key responsibilities: - develop and execute the global sales strategy, aligning it with the company's commercial goals. - personally lead sales efforts across strategic accounts while supporting the growth of the wider sales team. - identify and convert new business opportunities using market insight, personal network, and collabo...
Job title: market development director about the role: this role is responsible for driving value creation across markets to accelerate time to revenue and enable scalable growth within financial services, fintech, and insurance sectors. key responsibilities: - partner with sales & go-to-market teams to drive growth in existing markets, unlocking opportunities in core industries and adjacent spaces. - lead strategy development and insights delivery for existing clients, embedding key growth levers. - continuously optimize and drive adoption of thought leadership across regions. - support strategic market-specific initiatives with actionable commercial plans. - collaborate with strategic planning to accelerate vertical and market entry strategies. - share industry knowledge across the organization to drive a customer-centric approach to business strategies and innovation. benefits: - establish structured cadences for sharing market and client insights with product/solutions teams. - influence roadmap decisions by integrating local and client-specific needs. - participate in early solution design to ensure commercial and regional relevance. - embed market development initiatives into end-to-end solution go-to-market. - deliver actionable market, vertical, and client-level insights to sales team to strengthen engagement and conversion. - deliver value via localized thought leadership and market analysis. - co-lead post-activation execution of advisory boards, summits, and key industry events. - increase brand visibility by supporting targeted presence in industry and se...
Unlock a sustaining economy with mastercard join a global leader in the payments industry, shaping a future where everyone benefits from inclusive, digital growth. our mission is to make transactions safe, simple, smart, and accessible worldwide. we're seeking a strategic manager, product management - business intelligence, lac who will drive revenue and margin targets for our solutions across customer segments and go-to-market strategies in latin america and the caribbean region. key responsibilities: 1. lead product development and continuous improvement to address client needs, regional priorities, and achieve b&mi; revenue and margin targets. 2. co-create and drive go-to-market strategies for priority products across distribution channels. 3. engage and enhance usage of business intelligence platforms by internal and external stakeholders. 4. disseminate main capabilities both internally and externally with compelling storytelling and data. 5. identify opportunities for improvement across sales and delivery lifecycle, fostering positive experiences with b&mi; solutions. requirements: 1. more than 4 years of experience in management consulting for financial services or digital product management in latin america. 2. high-level problem-solving, creativity, communication, and relationship-building skills. 3. exhibit mastercard way behaviors to be effective in cross-functional teams. 4. proficient and autonomous in profit and loss (p&l;) analysis and management. 5. fluency in english required, fluency in spanish and portuguese highly valued. security responsibility: ...
Strategic partnership officer job description this pivotal role requires an experienced and dynamic leader to drive strategic initiatives, optimize operations, and ensure seamless communication across the organization. the ideal candidate will have exceptional leadership skills, a keen analytical mindset, and the ability to work collaboratively with diverse teams. key responsibilities include managing strategic projects, facilitating effective decision-making, and assisting in the development and execution of business strategies. responsibilities: - work closely with senior executives to prioritize and execute strategic initiatives. - facilitate communication and collaboration across departments to ensure alignment on goals and objectives. - oversee the execution of key projects and initiatives, tracking progress and adjusting plans as necessary. - prepare and present reports and updates to senior executives on key performance indicators and business metrics. - serve as a mentor to other leaders and team members throughout the organization. - manage internal and external relationships, representing senior executives as needed. - drive organizational change and implement best practices that enhance operational efficiency. - conduct research, analysis, and recommendations to support strategic decision-making. requirements: - 5+ years of experience in a senior leadership role, preferably as a chief of staff, director of operations, or similar position. - 3+ years for a fast-paced demanding environment. - proven experience in managing strategic projects and leading cross...
Drive strategic growth with our insights team we are seeking a skilled and ambitious professional to join our dynamic insights team. as a key member of our team, you will play a crucial role in delivering tailored solutions to our global client base. your primary focus will be on working with clients to understand their strategic business needs and develop effective solutions to drive growth. you will collaborate closely with our expert interviews and survey offerings to deliver high-quality insights that inform business strategy. this is an excellent opportunity for someone who is passionate about driving business growth and is looking for a challenging and rewarding role in a fast-paced environment. key responsibilities: - project delivery: - develop and implement project plans to ensure timely delivery of high-quality results. - work closely with clients to understand their needs and develop effective solutions. - collaborate with the client service team to deliver exceptional client service. - business development: - contribute to the development of new business opportunities through pitches, presentations, and client meetings. - identify and pursue new business leads to drive growth and revenue. - content and practice development: - develop and maintain expertise in specific industries or sectors. - contribute to the development of thought leadership content and publications. requirements: - bachelor's degree in a relevant field (e.g., business, economics, finance). - minimum 2 years of experience in strategy consulting, corporate intelligence, or a related ...
Unlock your potential as a strategic consultant transforming the way investors make informed decisions a global leader in insights on-demand, dialectica empowers professionals to access unparalleled knowledge and expertise with a strong emphasis on private equity, our team delivers tailored solutions to sophisticated clients worldwide we're looking for high-calibre candidates with a proven track record of success in strategy consulting, business development, and content creation join a dynamic and innovative environment where you'll have the opportunity to own and drive challenging projects, gain exposure to emerging markets, and develop your commercial acumen key responsibilities include: - project delivery: developing client-ready deliverables, presenting insights to senior stakeholders, and leading cross-functional teams business development: originating new business, pitching and presenting to clients, and collaborating with colleagues to achieve sales targets content and practice development: creating engaging marketing materials, sector-specific expertise initiatives, and new product ideation to drive growth and differentiation the ideal candidate will possess: - 8-10 years of experience at a top-tier strategy consulting firm, with a strong background in due diligence and transactions - exceptional written and verbal communication skills, with the ability to produce high-quality reports, papers, and presentations - proven track record of successful project delivery, with experience managing project teams and vendors - strong analytical skills, with the abil...
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