Project manager. software solutions implementation sutherland bogota, d. c. capital district, colombia 5 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. company description we are one sutherlan...
Company description we are one sutherland — a global team working together to create innovative solutions. we celebrate diversity in thought, experience, and background, fostering a positive work environment. sutherland is an equal opportunity employ...
Company descriptionwe are one sutherland— a global team working together to create innovative solutions. we celebrate diversity in thought, experience, and background, fostering a positive work environment. sutherland is an equal opportunity employer committed to professional conduct and mutual success. founded in 1986, we are a leading provider of business process and technology management services, offering analytics-driven back-office and customer-facing solutions throughout the customer lifecycle.job descriptionthe project manager will perform duties including:end-to-end project or program management, covering:scope, time, cost, quality, human resources, communications, risk, procurement/subcontractor, and stakeholder managementmanaging all project phases: initiation, planning, execution, monitoring & control, and closureapplying nice project management methodologies, defining tasks, preparing plans, monitoring progress, managing scope and changes, motivating the team, and providing performance feedbackserving as the primary contact for projects, representing nice or the business unit in internal and external forums, and advising clients on roadmaps and roi maximizationproactively managing issues, providing visibility, and escalating as neededreporting project status accurately to stakeholders at regular intervalsmanaging project revenue and forecasts, updating management systems accordinglyassessing delivery quality and efficiency, providing lessons learned, and contributing to methodology improvementsparticipating in the broader project management community for contin...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the project manager performs a wide range of duties including some or all the following: end-to-end management of a project or program of projects including: scope management time management cost management quality management human resource/ personnel management communications management risk management procurement/subcontractor management stakeholder (internal and external) management manage all phases of project – initiation, planning, execution, monitor and control and closing effective use of nice project management methodology, processes, tools, techniques and templates. in doing so, define project tasks and prepare project plans. monitor, manage, and communicate project progress. manage project scope and scope changes. manage & motivate the team assigned to the project. p...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: sutherland is seeking a professional services engineer to play a key role in the implementation, customization, and integration of our fraud detection and anti-money laundering solutions from nice actimize premier. this role requires a strong technical background in software development, customer interaction, and project execution. the ideal candidate will work closely with cross-functional teams, including r&d, data science, and customer support, to deliver high-quality solutions to financial institutions. job description the professional services engineer performs a wide range of duties including some or all the following: develop, configure, and implement software features according to design documents and enterprise software standards. oversee the technical planning and exe...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is seeking an attentive and goal-oriented person to join us as a software engineer for the nice systems program who can translate the underlying technical details of customer requirements to the functional level with the help of his technical expertise and proprietary products available at nice actimize. responsibilities: the software engineer performs a wide range of duties including some or all the following: work as a member of the agile team to enhance & improve software. communicate with clients on the enhancement requirement analysis and work accordingly on the enhancement development. provide technical leadership across the development teams in your functional area. be hands-on & provide in-depth technical understanding of cloud software architecture. be accountable for d...
Company description we are one sutherland — a global team working together to create innovative solutions. our diverse workforce celebrates and embraces diversity of thought, experience, and background. sutherland is an equal opportunity employer committed to a positive work environment and professional conduct. since our founding in 1986, we have become a leading provider of business process and technology management services, offering analytics-driven back-office and customer-facing solutions supporting the entire customer lifecycle. job description the project manager performs a wide range of duties including: end-to-end management of projects or programs, including scope, time, cost, quality, human resources, communications, risk, procurement, and stakeholder management. managing all project phases: initiation, planning, execution, monitoring and control, and closing. utilizing nice project management methodologies, processes, tools, and templates to define tasks, prepare plans, monitor progress, manage scope, and motivate the team. serving as the single point of contact for assigned projects and representing nice or the business unit in internal and external forums. acting as a trusted adviser to clients, developing roadmaps, and maximizing roi. proactively managing issues, providing visibility, and escalating as needed. reporting project status accurately to stakeholders at agreed intervals. managing project revenue and forecasts, updating management systems accordingly. assessing quality and efficiency, providing feedback, and contributing to ...
It project manager - implementation projects established in 1986, sutherland global services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. sutherland is looking for project managers who want to benefit from a great onboarding program, work environment, job stability, and professional growth opportunities working with multicultural teams all over the globe for one of the biggest it solutions multinationals in the world, nice software solutions. the project manager is responsible for planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues. lead activities to foresee risks and issues and create the required mitigation plans. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! main responsibilities and deliverables strengthen relationships: end-to-end management of a project or program of projects including: scope management time management cost management (budgeting, forecasting, revenue, etc.) quality management human resource/personnel management communications management risk management stakeholder (internal and external) management manage all phases of the project – initiation, planning, execution, monitor and control, and closing. effective use of nice project management methodology, processes, tool...
Bilingual software engineer - c# and sql established in 1986, sutherland global services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. sutherland is seeking an attentive and goal-oriented person to join us as a software engineer for the nice actimize program. the candidate will translate the underlying technical details of customer requirements to the functional level with the help of technical expertise and proprietary products available at nice actimize. job description the software engineer performs a wide range of duties including: prepares and integrates actimize solutions. enhances existing solutions to match client requirements by configuring and customizing software using actimize software, sql/postgresql, and other technologies. determines technical feasibility by evaluating requirements and analysis as well as proposed solutions. tests and troubleshoots software solutions, configurations, and customizations. provides information by collecting, analyzing, and summarizing development and service issues. utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process. performs technical root cause analysis and outlines corrective action for given problems. creates databases, objects views and indexes, writes and runs queries to inspect data in the database. writes xsd to define xob model and understands requests and respo...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: sutherland is seeking a professional services engineer to play a key role in the implementation, customization, and integration of our fraud detection and anti-money laundering solutions from nice actimize premier. this role requires a strong technical background in software development, customer interaction, and project execution. the ideal candidate will work closely with cross-functional teams, including r&d, data science, and customer support, to deliver high-quality solutions to financial institutions. the professional services engineer performs a wide range of duties including some or all the following: develop, configure, and implement software features according to design documents and enterprise software standards. oversee the technical planning and execution of custom...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is seeking an attentive and goal-oriented person to join us as a professional service sales executive for the nice actimize program. as a services sales executive, you own the entire process of services engagement within the sales cycle related to license opportunities as well as any value expansion (extension) services. this includes selling the value of actimize professional services early in the sales cycle, responding to the services elements of rfis and rfps, preparing proposals, working closely with sales and professional services to produce a statement of work (sow), negotiating with clients to close statements of work (sow), and successfully managing a clean handover to the delivery team. the professional service sales executive performs a wide range of duties including ...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description deliver high-quality application training on nice products to customers in classroom and virtual classroom over multiple time zones and locations focus on the business value that the customer gains from the products and solutions, especially in the contact center and back office deliver application configuration services according to customer business processes and requirements work closely with the project team to ensure delivery that is consistent with commitments and expectations learn new products, features, and tools as they are rolled out by the organization apply effective techniques and methods to create an environment in which learning can succeed follow administrative procedures as required, including preparations and wrap-up develop training content in various formats promote va...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is seeking application and system monitoring engineer to take our existing cloudops monitoring to the next level. in this position, you will be working with a multitude of modern tools and technologies to properly and efficiently build the next generation of monitoring systems as well as troubleshoot and resolve issues in our development, test, and production environments. the ideal candidate has to have the ability to work in a dynamic and complex software build environment and will also be an energetic self-starter with a passion to build, innovate, and achieve excellence. subject matter expertise: experience implementing predictive and detailed monitoring. expert in linux command line. design, architect and implement secure and highly available monitoring infrastructure. enha...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is seeking an analytical and attentive person to join us as professional services engineer. the successful candidate will be responsible for installing, deploying, upgrading, and supporting nice product/platforms at the customer site. the engineer should be able to draft the plan, outline the checks, deploy, and explain it to the customer and related counterparts. the engineer will manage nice related issues and outages in a timely manner and enhance the client's ability to maintain the nice system. in addition, the oss engineer will assist with nice projects, installations, and change management as required to support the customer’s environment and infrastructure. responsibilities implement and deploy nice systems solutions for customers. provide l1/l2 support for nice products....
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: professional services engineer will be responsible for installing, deploying, upgrading, and supporting nice product/platforms at the customer site. should be able to draft the plan, outline the checks and deploy and explain it to the customer and related counterparts. the engineer will manage nice related issues and outages in a timely manner and enhance the client's ability to maintain the nice system. in addition, the oss engineer will assist with nice projects, installations, and change management as required to support the customer’s environment and infrastructure. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! implement and deploy nice systems solutions for customers. provide l1/l2 s...
We are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the project manager performs a wide range of duties including some or all the following: end-to-end management of a project or program of projects including: scope management time management cost management quality management communications management procurement/subcontractor management stakeholder (internal and external) management manage all phases of project – initiation, planning, execution, monitor and control and closing effective use of nice project management methodology, processes, tools, techniques and templates. in doing so, define project tasks and prepare project plans. monitor, manage, and communicate project progress. manage project scope and scope changes. manage & motivate the team assigned to the project. provide feedback regarding their performances. being the single point of contact for as...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the nice sales performance management products focus on improving the sales productivity, effectiveness, and other operational aspects of our customers’ employees and sales teams. our products allow companies to integrate valuable but disparate data from existing software applications, automate sales incentive calculations, reporting, and boost sales team morale by setting clear goals and monitoring their progress- all of which increase company productivity. our web-based application is unique in its use of hybrid oltp/olap data structures in combination with emerging technologies at compute, storage and network level for sophisticated end-user applications. nice is the leading provider of sales performance management and service performance management applications focused on improving ...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. nice employees are highly motivated, self-starters who thrive on achieving success after success for our customers. nice’s products are technically sophisticated and quite complex, and they are leveraged by our customers to influence and improve employee performance. to be effective with nice’s customers, our employees have to be technically knowledgeable and capable, yet at the same time naturally inquisitive and excited about the business value our customers are achieving. we pride ourselves on our professionalism, integrity, and ability to deliver real value to our customers. this is an exciting opportunity to play an important role in a very successful software company in a rapidly growing market. job description the nice sales performance management products focus on improving the sales productivity, ...
Company description: sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. for 36 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. we are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. as an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. our design capabilities marry human insight, design- thinking, and process engineering. to make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational ai techniques with a range of ai-ml enhanced products and cloud-based platforms. we believe that the best relationships come from trust and value. in addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. we also stand by our results. sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients’ success. we think that is simple for our clients to understand, and it adds to trust and transparency. today, over 60 percent of our revenues come from clients with us for more than 11 years. forty percent of our revenues come from fortune-50, and 56 percent from fortune-500 clients. though we have a rich history, our sights are anchor...
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Company description we are one sutherland — a global team working together to create innovative solutions. our diverse workforce thrives in an environment that values different perspectives and backgrounds. sutherland is an equal opportunity employer...
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