Rome / graduate / number of vacancies: 5 you will be working on key projects for leading organizations in it strategy and governance (such as strategic it plans, it servicing, project management office (pmo), transformation, organization and efficien...
Join to apply for the process optimization engineer role at wrs health join to apply for the process optimization engineer role at wrs health voted #1 ehr by pc mag, wrs health delivers a fully integrated cloud based emr and practice management solut...
Summary provide ongoing support to our global clients who have implemented integration between their hr system of record and one of our payroll platforms (such as globalview or celergo). in this role, you will manage a significant portion of the client relationship: everything related to integration services, the overall functionality of the connectivity solution, integration tools, and processes. this position is for individuals who enjoy building client relationships using their technical expertise and providing high-quality support. technical duties provide post-implementation system configurations and testing. deliver a design and mapping for global integration tickets. regression testing of new features. review and validate technical documentation. analyze and resolve technical issues related to the integration. client-facing responsibilities ensure new integration clients are onboarded and stabilized according to our standards. participate in the transition process from implementation to ongoing service support. participate in defining the cross-functional service scope, responsibilities, and delivery list with clients. provide high-quality support and service to clients and advise them on best practices for integration design and mapping with their hr system of record. manage issues, provide analysis, and facilitate solutions within defined slas; handle escalations with appropriate complaint handling procedures and ensure issues and risks are effectively managed. work with clients and internal teams on change requests and coordin...
Job title: it assistant manager this position is responsible for overseeing the day-to-day tasks of a global desktop support team, supervising other system analysts and site computer technicians. the it assistant manager will be the first point of contact for client escalations, requirements and implementations, and will provide technical support during major incidents. the ideal candidate will have experience in administration of exchange, remote access technologies, microsoft active directory domain administration and support. they will also have knowledge of enterprise backup solutions, software and hardware installation parameters, and troubleshooting techniques. additionally, they will have strong analytical and problem-solving skills, with the ability to generate weekly and monthly reports, and maintain inventory of it assets. - responsibilities: - administration of exchange, remote access technologies, microsoft active directory domain administration and support - support of enterprise backup solutions, including application administration and troubleshooting hardware-related issues - determination of proper installation parameters for software and hardware - proactive analysis, detection, identification, and correction of technical problems and deficiencies - generation of weekly and monthly reports - maintenance of inventory of it assets - 24x7 on-call production support requirements: - excellent technical writing skills - problem-solving skills - leadership skills - decision-making skills - excellent communication and interpersonal skills in english (verbal a...
Job description: pioneering trusted medical solutions to improve the lives of patients: our company is a global leader in medical products and technologies. we focus on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. our company has around 10,000 colleagues worldwide, providing our products and services in almost 100 countries. we are united by a promise to be forever caring. our solutions provide numerous benefits, including infection prevention and protection of at-risk skin, improved patient outcomes, and reduced care costs. the group's revenues in 2023 exceeded $2 billion. the company is a constituent of the ftse 100 index. key responsibilities: - perform accounting and reporting tasks in line with defined processes and standard operating procedures - execute period end tasks, perform reconciliation and clearing of accounts, and report actuals in a timely manner - secure compliance according to internal procedures and legislation - support migration projects and work shadowing - escalate issues and concerns to team leads and propose remediating actions required skills and qualifications: - +5 years of combined accounting and finance experience - experience in working with ifrs and local standards - experience in tax (direct and indirect) accounting and compliance - knowledge of technology, including ms office and sap - strong communication skills benefits: - hybrid working environment with one day per week in the office - modern office in the city centre - growth...
Jujur. honest, trustful, fair. transparency is key at jujur. our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. candidates and clients come to us as we take the time to really understand their needs. we are upfront while setting realistic and achievable goals. we believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful. position: games presenter location: bogota, colombia employment type: full-time work model: on-site duties and responsibilities: host online players through the game with confidence and professionalism, ensuring a smooth and engaging experience that aligns with company standards. maintain composure and professionalism on camera, demonstrating coordination and adaptability, skills developed through training. exhibit self-discipline and a positive attitude, working effectively with both local management and an international team. foster an energetic atmosphere, continuously improving performance to provide a captivating experience that encourages player return. requirements: fluent at native level in brazilian portuguese (c2), with strong proficiency in both written and spoken communication, as well as english fluency (at least b2). ability to adapt to flexible working hours and shift schedules. represent the company with enthusiasm, strong gaming knowledge, and high-quality interaction with players. present the game professionally, consistently demonstrating excellent presentation skills in line with company performance standards. be...
Implementation specialist we are seeking a skilled implementation specialist to join our team. in this role, you will be responsible for providing customer implementation support for new and core products and services. key responsibilities: - provide technical consultancy and advisory services to customers during their processing implementations. - work in partnership with the account team representatives and market delivery managers/technical account managers to deliver superior technical and product support. - develop and maintain strong relationships with customers to ensure their satisfaction with our products and services. - collaborate with cross-functional teams to identify and resolve customer issues. requirements: - relevant experience in information technology system knowledge, with strong understanding of network technology, applications, and project management. - education: bachelor's degree in information technology, computer science, programming, systems engineer, computing systems engineer, telecommunications engineer or similar. - ability to interact well with customers. - strong verbal and written communication skills with ability to leverage these skills in a teaching environment. - project management skills. - experience with card management systems. - design thinking. - ability to design html using css. - sql basic-intermediate knowledge. - experience using and querying databases. - api knowledge for java and open languages. - development systems methodologies knowledge. - card payment, authorization, clearing and settlement processes knowledge. - f...
We are seeking a skilled professional to lead the design and development of critical pricing solutions. this is an exciting opportunity for someone who excels in technology and has experience working with complex systems. job description: the successful candidate will be responsible for ensuring our pricefx platform aligns perfectly with business goals, drives efficiency, and elevates our pricing strategies. they will collaborate closely with cross-functional teams, bringing their expertise in pricefx, software development, and agile methodologies to the forefront. key responsibilities: - lead the design and architecture of scalable and maintainable pricefx solutions that align with business objectives. - develop and customize complex pricing rules, calculations, and modules within the pricefx platform. - integrate pricefx with erp, crm, and other enterprise systems to streamline data flow and automate processes. - collaborate with business stakeholders to translate complex pricing requirements into robust technical solutions. - optimize system performance and troubleshoot issues, ensuring the highest standards of efficiency. - provide leadership and mentorship to junior developers and team members. required skills and qualifications: the ideal candidate will have 5+ years of hands-on experience with pricefx implementation, configuration, and development. they should also possess strong proficiency in programming languages such as groovy, java, or javascript, as well as demonstrated experience with relational databases and sql queries for pricing data management. ben...
Business application specialist job description this is a full-time position in our engineering and information technology department. - we are seeking an experienced business application specialist to join our team. the ideal candidate will have a strong background in software applications, operating systems, and account management. key responsibilities: - provide frontline support for software applications, diagnosing and resolving technical issues reported by end-users. - track and manage incidents using a ticketing system, ensuring timely resolution and communication with stakeholders. - monitor application performance and system health, proactively identifying potential issues and addressing them before they impact users. - create and maintain detailed documentation for application configurations, standard operating procedures, and troubleshooting guides. - develop and deliver training sessions for end-users to help them effectively use applications and understand any new features or updates. - work closely with development teams, system administrators, and other it professionals to ensure seamless integration and operation of applications. - assist with application upgrades, patches, and regular maintenance tasks to ensure optimal performance and security. - perform root cause analysis for recurring issues and implement long-term solutions to prevent future occurrences. - conduct testing of new applications, features, and updates to ensure they meet quality standards and user requirements. - generate and analyze reports on application performance, usage, and inci...
Network systems engineer role the network systems engineer role is a key position that requires the design, implementation, and maintenance of networking solutions. this involves working on firewalls, wireless systems, cloud networking, and sd-wan. - key responsibilities: - design and implement network infrastructure for branch offices, data centers, and cloud environments. - deploy, configure, and maintain firewalls (palo alto), routers, and switches (aruba). - manage palo alto panorama for enterprise-wide firewall policies. - optimize routing protocols (bgp, ospf, eigrp, vrf lite, tcp/ip v4 & v6). - security and compliance: - implement and manage forward proxy ssl, vpns, and network access control. - maintain compliance with sox, itil, and industry security standards. - firewall rule management. - network performance and monitoring: - utilize logicmonitor, nagios, and wireshark for network analytics and troubleshooting. - it operations and project management: - implement it projects such as migrating onboarding new companies to the group. - manage multi-site vpns and datacenter interconnectivity. - maintain infrastructure documentation, network diagrams, and runbooks. - train and support level 1/2 engineers and service desk teams. - incident and change management: - handle service requests and incidents using servicenow. - ensure high availability (ha) and disaster recovery (dr) planning for network infrastructure. minimum qualifications: - bachelor's degree in information technology, computer science, or a related field. - palo alto networks certifi...
Bacterial analyst "> ingredion is a leading global company that provides plant-based ingredients solutions. we make sweeteners, starches, nutrition ingredients and biomaterials used by customers in everyday products from foods and beverages to paper and pharmaceuticals. "> we are looking for an experienced bacterial analyst who will be responsible for performing microbiological analyses of finished products, raw materials and process samples, ensuring compliance with quality standards and regulations like iso/iec 17025:2017. the successful candidate will also manage the release of products in the sap system, provide technical support to plants to improve product quality, and participate actively in audits, method validation and quality assurance programs. "> key responsibilities: - performing microbiological analyses of finished products, raw materials and special samples, ensuring compliance with iso/iec 17025:2017 standards. - registering results in the erp sap system and releasing products on time. - providing technical support to plants to improve microbiological quality and safety of processes. - participating in audits, method validation, quality control and proficiency testing. - managing inputs, microbiological reports and coordination with external laboratories. - supporting programs such as bpm, haccp, fssc 22000 and industrial safety. - contributing to continuous laboratory improvement and meeting the goals of the sg-sst department. "> required skills and qualifications: - education:bachelor's degree in bacteriology or microbiology. - experience:at leas...
Precision, speed, and scale—this is accounting in otc pharma our client, pl developments, is a powerhouse in the over-the-counter pharmaceutical industry , manufacturing and distributing store-brand versions of popular otc medications across the u.s. and beyond. with over three decades of steady growth, 1,600+ employees, and cutting-edge facilities, pld has become the go-to partner for major retailers. their formula for success? quality, innovation, and efficiency. at pld, accountants don’t just crunch numbers—they help power a global supply chain. if you’re ready to fast-track your finance career, this is where precision meets purpose. your next role in global accounting starts here be part of our client’s team as a bilingual staff accountant , managing reconciliations, journal entries, and financial reporting tasks. you’ll help drive accuracy, streamline processes, and support the company’s financial backbone—all in a dynamic, fast-paced environment. snapshot of the opportunity employment type: indefinite term contract shift: monday to friday, 9:00 am–5:30 pm work setup: hybrid – bogotá or medellín what you'll be handling perform general ledger reconciliations, bank reconciliations, and intercompany account management manage some aspects of cash operations prepare and book adjusting journal entries as needed handle multiple tasks in a fast-paced environment provide suggestions to management and supervisors to improve daily processing and reporting assist with monthly closings and maintain accounting files support ad-hoc finance projects assist with budg...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. about the role: we are looking for a data analytics tech lead to join our team. this professional will be responsible for maintaining the integrity of our data process, including origination, acquisition, flow, and processing. what you’ll do: - perform data analysis, involving navigating and reviewing large data sets, learning and researching application data management function, and reporting. - perform investigations into monitoring and system-generated alerts/escalations relating to potential failures in the service environment. - interact with internal technical engineers and external 3rd party vendors to troubleshoot and resolve complex issues. - apply and develop knowledge of advertising technology, especially dsp operations, and digital advertising process. - help define and test automation of manual processes. - perform daily, weekly and monthly monitoring on reports and workflows to ensure operations are not interrupted. - work across teams, such as development, product management, and finance groups to...
Job description commercial and money movement solutions product development (cms pd) is a strategic organization within visa’s broader commercial and money movement solutions (cms) division. it was established to support visa’s expansion into new money movement flows—such as b2c, p2p, b2b, and g2c—and to capture the significant business opportunities these represent. cms pd is responsible for delivering innovative capabilities across platforms like visa direct, b2b connect, spend clarity for enterprise, and visa government solutions, enabling seamless and secure movement of funds across the globe. the cms pd pmo (project management office) plays a pivotal role in driving execution excellence across this portfolio. the team supports strategic initiatives and marquee programs by ensuring alignment, governance, and delivery across global and regional stakeholders. it collaborates closely with product development, product management, operations, cybersecurity, client services, and enterprise functions to streamline execution and accelerate time-to-market . the pmo also leads business operations innovation, including the use of genai to automate reporting for the technology leadership team and to scale portfolio-wide scorecards. these efforts enhance visibility, reduce manual effort, and improve decision-making across cms pd. technical program manager for commercial & money movement solutions product development team, the position will be the pmo lead for team of teams (toft) working alongside a group of product development teams that participate in agile execution and deliver...
Purpose & overall relevance for the organization: ensuring correct and daily execution of key responsibilities in the adidas gbs according to the requirements of the company accounting manual for specific area of responsibility. general functional expert with responsibility for processes and the delivery of services with his/her team. key responsibilities: • ensure team’s management including coaching, training, motivation and performance appraisal guidance; • supervise the daily operations by adhering to the agreed slas towards the business partners; • ensure good relationships with business partners and the global functional team on a proactive basis; • develop and report relevant kpi’s for area of responsibility; • ensure that kpi’s are maintained, achieved and reported in a correct and timely manner; • generate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient work; • problem analyses and proposal or assessment of solutions, and respective implementation. knowledge, skills and abilities: • complete familiarity with microsoft office or equivalent tools; • solid knowledge in the use of sap fi is an advantage; • solid knowledge in accounting area; • ability to read, write and communicate in english in a business setting; • ability to work independently; • ability to pay close attention to detail.; • problem solving and analytical skills; • hands-on attitude; • self-motivated and self-directed individual; • good communication skills / good team player; • team management skills. req...
We are seeking an experienced cybersecurity expert to join our team in a critical role. job description our organization is looking for a skilled professional to develop, implement and maintain a layered security platform that ensures the integrity of our it systems and data. this role requires a deep understanding of information security best practices, as well as experience in implementing and operating security technologies and processes in a hybrid cloud environment. responsibilities: 1. develop, document and implement a comprehensive security strategy that aligns with organizational goals and objectives. 2. ensure that all firewalls, security devices, systems, databases and applications are properly configured and logging. 3. research new and emerging security threats and develop techniques to identify and mitigate these risks. 4. collaborate with cross-functional teams to ensure that security requirements are integrated into the development lifecycle. 5. train and mentor other team members on security best practices and procedures. 6. partner with quality systems & infrastructure management to ensure proper quality management and adherence to security requirements. required skills and qualifications to be successful in this role, you will need: - a bachelor's degree in computer science, information systems or related field. - possess one or more advanced professional security certifications (cissp, ccsp, ceh). - demonstrated understanding of information security best practices. - at least 2+ years' experience implementing layered security practices for network...
We are looking for a highly analytical and detail-oriented professional to lead our financial planning and analysis processes. the ideal candidate will have advanced expertise in power bi to analyze and visualize financial data effectively. the successful candidate will play a key part in providing data-driven insights to support strategic decision-making, and will work closely with stakeholders to ensure clear communication and understanding of financial deliverables. - this role requires a bachelor's degree in finance, economics, business administration, or a related field. - 5-7 years of experience in financial planning and analysis, financial modeling, and data analysis is required. - proven experience in managing and coordinating financial reporting across multiple countries is an asset. - fluency in english (written and spoken) is essential. key responsibilities: - lead the fp&a; function: oversee accurate budgeting, forecasting, and variance analysis. - identify and implement creative solutions to improve financial processes and reporting methodologies. - serve as a liaison between finance teams and stakeholders to ensure clear communication and understanding of financial deliverables. - provide analytical support and strategic insights to senior management for decision-making. this is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization. if you are a motivated and results-driven individual with a passion for finance, we encourage you to apply....
Job description our purpose title and summary senior specialist, hologram and chip innovation programoverview: we’re seeking a dynamic, multilingual senior specialist to lead our hologram and chip innovation program, driving strategic initiatives across lac markets. this role partners directly with senior leadership to co-create future-ready solutions that deliver value for our clients. you’ll be the key point of contact for advancing chip and hologram technology, ensuring best-in-class customer service, operational compliance, and scalable go-to-market execution. if you’re passionate about emerging tech, cross-functional collaboration, and leading with influence, we want you on our team. role: - partner with senior leadership to design and implement advanced hologram and chip services tailored for clients across lac markets. - serve as the primary point of contact for internal and external stakeholders, ensuring timely responses and fostering trusted relationships across the ecosystem. - build and scale business models that elevate hologram and chip programs from functional operations to strategic enablers of growth. - manage strategic vendor relationships and enable client agreements in coordination with the market development team - champion innovation by leading projects that embed advanced technologies into chip and hologram services within the region. - lead product, compliance and operations go-to-market programs, ensuring deadlines and quality benchmarks are met consistently. - deliver financial forecasting support in collaboration with finance, regional m...
Job description: cyber security specialist role overview this is an exciting opportunity for a highly skilled cyber security specialist to join our team. as a key member of our information security group, you will be responsible for driving our cyber security consulting services forward by consistently innovating and problem-solving. our ideal candidate is passionate about solving cyber security challenges, highly motivated, intellectually curious, and analytical, with an entrepreneurial mindset. - manage deliverable development and workstreams on projects across a range of industries and problem statements. - contribute to the delivery of cyber security projects and support the development of strategies aligned with mastercard's cyber advisory offerings. - understand the unique cybersecurity challenges of financial institutions, fintechs, and public sector clients in latin america and the caribbean (lac), including regulatory expectations and digital maturity. - implement and deliver mastercard's cybersecurity ecosystem products to clients and take part in developing cybersecurity reports that are customized for individual clients and regions. - contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value. - link cybersecurity recommendations to tangible business outcomes—such as reduced regulatory exposure, improved customer trust, and operational continuity. required skills and qualifications: - undergraduate or master's degree in technology and/or cybersecurity-relat...
Job description join the corporate it organization within the it delivery team for lims (laboratory information management systems) , providing technical leadership : lead the implementation of lims solutions using xfd/html5 technologies, including the development of new applications/features and maintenance of existing ones. guide the integration of instruments with lims solutions based on xfd/html5 , including both new integrations and ongoing maintenance. lead the integration between lims and internal or third-party applications , working with starlims apis and .net apis within the azure ngi framework . oversee the reporting module implementation for lims solutions using crystal reports , including the creation of new reports and maintaining existing ones. provide third-level application support for lims and its integrations. review and optimize crystal reports templates and sql queries to ensure optimal performance. specific tasks & responsibilities translate business and it specifications into detailed designs, including xfd code and crystal reports templates. conduct unit and system testing to ensure the quality of developed solutions. ensure the timely and high-quality implementation of lims development projects. optimize code for performance and follow best practices in design and documentation . collaborate with other development teams to ensure the third-level support of in-house development. adhere to the sgs code of integrity and professional conduct at all times. qualifications bachelor’s degree or equivalent in computer science or a related field. required ski...
Acerca del rol : gestionar de manera efectiva las interfases entre el cliente, ausenco y los contratistas. desarrollar un fuerte liderazgo y una influencia eficaz en materia de seguridad y seguridad con todas las partes interesadas del proyecto. establecer rápidamente una cultura de seguridad sólida a todo nivel. asegurar el cumplimiento de requisitos y compromisos legales sso que apliquen al proyecto. alinear rápidamente al cliente y a los contratistas con el sistema de gestión hs del proyecto diseñar los objetivos, metas e indicadores claves de desempeño sso del proyecto, y desplegarlos a todo nivel en el proyecto. gestionar y controlar los riesgos críticos identificados en el proyecto. implementar el sistema de gestión y los estándares operacionales sso de ausenco en el proyecto. liderar la ejecución exitosa de los planes y programas sso del proyecto: liderazgo, inspecciones, entrenamiento, campañas de seguridad, mejoramiento conductual, etc. monitorear y reportar el desempeño sso del proyecto. diseñar e implementar el plan de gestión de emergencias del proyecto. gestionar el plan de auditorías sso del proyecto. acerca de ti: 15 años de experiencia total al menos 5 años en rol gerencial experiencia en proyectos de construcción, idealmente epc, epcm con residencia en colombia lugar del proyecto: cali, colombia ingeniero acreditado como experto en seguridad minera, instituciones goburnamentales de salud ingeniero acreditado y habilidato disponibilidad turno 14x7 ausenco is a global leader in engineering, project management and operations solutions for the resources and en...
Product manager job opportunity we are seeking a skilled product manager to join our team and contribute to the success of our product offering. the ideal candidate will have a strong background in product management, excellent industry knowledge, and experience working with gps tracking, vehicle telematics, and wireless iot hardware. responsibilities: - leverage and apply industry expertise to continue fostering our 20+ years as a leader in gps telematics and fleet management. - drive future product strategies and implementations to continually deliver meaningful solutions to both existing and potential clients. - work with the technology team including ux, developers, and qa to efficiently plan, execute, and deliver features on the product roadmap. - provide exceptional service to clients by meeting their product needs, providing clarity to the support team, and occasionally acting as an escalation point for product related issues. requirements: - c1/c2 english level. - bachelor's degree in related field or equivalent experience. - 5 years of experience. - industry experience managing asset tracking in one or more of the following industries: public sector, municipal/state fleets, utilities, first responders, construction, field services, trucking, or similar. - experience managing software projects that improve existing solutions and/or integrate entirely new systems and vendors. benefits: - competitive salary in usd. - remote job. - paid time off. about this role: this is a senior-level position requiring a deep understanding of gps tracking, vehicle telematics...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect responsible for assisting the team with regulatory filings as necessary to market zimmer biomet products. this position requires an intermediate understanding of medical devices and their use as well as an understanding of the regulatory submission process in different regions such as asia pacific, latin america and emea. how you'll create impact preparation, assembly, storage, tracking and retrieval of information pertinent to the regulatory processes, including the regulatory submissions process. may author and publish electronic submissions for product registrations, renewals and registration changes. maintains registration databases, product registration records, key performance indicators current, and communicates approved registrations. executes registration processes in assigned countries...
Location: onsite bogotá-colombia only resumes in english will be considered. telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. we are hiring a program manager to join our team! in this role, the program manager works closely with engineering by interfacing with team members and stakeholder partners to build products and solutions that successfully meet customer needs and business objectives. key responsibilities: serve as scrum master for multiple teams with a focus on promoting agile values and practices as well as a culture of continuous improvement facilitate team ceremonies including daily stand-up meetings, sprint planning, sprint reviews and sprint retrospectives work closely with product manager/product owner and development lead counterparts to ensure user stories in the backlog are "development-ready" and that deliverables and timeframes are consistent with business priorities track iteration status and resolve impediments or blocked user stories as needed contribute to quarterly planning, project scheduling and release management facilitate meetings and cross-team coordination to resolve dependencies, manage expectations and achieve alignment with stakeholders ensure successful deliverable completion despite challenges of varying complex...
Solvd is a pioneering advisory and digital engineering firm dedicated to revolutionizing how ai transforms businesses. we're at the forefront of strategy and execution, empowering clients to achieve tangible roi through our cutting-edge advisory, data, and platform engineering services. role overview we're seeking an accomplished leader who excels in collaborative environments, upholds integrity, and strives for excellence. if you're passionate about innovation and prioritize client satisfaction, we invite you to join our dynamic team. as a fast-growing, private equity-backed software engineering company specializing in ai-driven technology solutions, we aim to empower businesses through innovative, best-in-class services while fostering a culture of trust and transparency. with expansion into colombia underway, we need a country manager to lead with purpose, drive strategic growth, and build a high-performing team that embodies our values. this role will work within a matrix structure, reporting directly to the coo while closely collaborating with other functions. ideal candidates possess experience in managing global technology operations, with a strong understanding of ai, cloud, and digital transformation services. key responsibilities: - establish & scale offshore development center: - lead the setup, scaling, and operational efficiency of the medellín offshore center. - develop strategies to expand the center's impact and expertise in ai-driven digital transformation. - ensure alignment with global objectives, delivering value to customers in europe and the usa....
Senior qa specialist job description this role requires an experienced senior quality assurance specialist to join the skate team. as a key member of our quality assurance department, you will be responsible for leading quality verification efforts in partnership with the development team to deliver top-class content. you will work closely with the quality assurance and development team members to create and guide our quality strategy, ensuring that our products meet the highest standards of quality. this includes collaborating with cross-functional teams to identify areas for improvement and implementing process changes to enhance quality. key responsibilities: - lead quality verification efforts to ensure the delivery of high-quality content - collaborate with the development team to create and implement quality strategies - communicate technical information to diverse audiences to facilitate transparent dialogue about project status, issues, and solutions - identify areas for process improvement and implement changes to enhance quality requirements to be successful in this role, you will require the following skills and qualifications: - 5+ years' experience as a qa analyst/feature owner - working knowledge of test & issue management systems (e.g., jira) - an enthusiasm for games and life simulation is a bonus - experience working in an upstream/embedded qa model - experience with agile/scrum software development - experience working in a live service development model (i.e. sprints, releases, content deployments) benefits we offer a range of benefits to support...
Description about the role: the customer service representative is responsible for solving customer’s questions and complaints related to our tools, striving to achieve customer satisfaction. by identifying customer needs, displaying empathy, and using active listening, the representative will be empowered to make decisions and find the best suitable resolution for the customer while working in a collaborative environment where they can gain knowledge and enhance soft skills by receiving support and supporting others. specific responsibilities : effectively and professionally handles all customer inquiries - calls, email, web, and fax transactions to ensure satisfaction, while supporting stanley black & decker’s key performance indicators (kpis). kpis measured will include abandonment rate and answer time. acts as a liaison with sales personnel, distributors, and service personnel to meet and exceed customer expectations. consistently improves and manages customer communication flow on promotions and product information. updates, maintains, and analyzes customer profiles. maintains working knowledge of all company products, services, and promotions. assists in training new employees in addition to other duties as assigned by management. knowledge/skills/abilities: proficient in microsoft office; excel, powerpoint, word. sap & salesforce, zendesk preferred. interpreting kpi’s high level of english excellent written and verbal communication skills ability to research answers using multiple resources to satisfy customer inquiries in a timely manner. patience and positive atti...
Estocolmo / graduate / number of vacancies: 2 you will be working on key projects for leading organizations in areas such as strategy, commercial effectiveness, transformation (organization and processes), risk management and control, marketing, fina...
Toronto / graduate / number of vacancies: 2 you will be working on key projects for leading organizations in areas such as strategy, commercial effectiveness, transformation (organization and processes), risk management and control, marketing, financ...
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